The document discusses standards related to tourism and eTourism. It begins with definitions of what a standard is, including friendly definitions and a formal EU definition. It then discusses basic standard principles of consensus, democracy, transparency and voluntary participation. It outlines the standardization process and describes who develops standards, including organizations like ISO, CEN, CENELEC, ETSI, UNI and CEI. It provides examples of existing standards materials for tourism through groups within ISO, CEN and UNI. It concludes with information on a CEN workshop on ICT interoperability for tourism that produced only an informational brochure.