Event Driven Integrations
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The document discusses the importance of event-driven integrations within Salesforce's architecture, emphasizing the transition from point-to-point integrations to a more robust and decoupled model that enhances scalability and real-time integration. It highlights features like platform events and change data capture, which allow businesses to maintain consistency and react to changes in Salesforce data without complex coding or custom integrations. Additionally, it includes a disclaimer about forward-looking statements and potential risks associated with Salesforce's operations.
Event Driven Integrations
- 1. Event Driven Integrations Dreamforce Global Gathering Bengaluru Deepu Chacko, Technical Architect Director https://www.linkedin.com/in/deepuchacko/ November 24, 2018 Salesforce Cloud Services India
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- 4. Agenda • Why • How • Process – Platform Events • Data – Change Data Capture • Q & A
- 5. Why
- 6. Welcome to the Fourth Industrial Revolution We Are All Connected
- 7. Cost and complexity increases over time Point-to-Point Integrations Slow Down Business Year 1
- 8. Cost and complexity increases over time Point-to-Point Integrations Slow Down Business Year 3 Year 1
- 9. Cost and complexity increases over time Point-to-Point Integrations Slow Down Business Years 5+ Year 3 Year 1
- 10. How Process – Platform Events
- 11. Move from Point-to-Point to a robust, decoupled model Scale Integrations with an Event-Driven Architecture Salesforce Event Bus Point-to-Point Event-Driven
- 12. Drive robust process automation with an event-driven architecture Real-Time Integration Across Systems with Platform Events Salesforce Event Bus EventBus.publish { “Closed Deal!”; } Publish Event </Update Inventory> </Trigger Push Notification> </Resolve Case> </Create Invoice> </Update Report>
- 13. Platform Events Demo Script - Clicks: Publish & Subscribe - Code: Publish & Subscribe - Heroku External Subscriber
- 14. How Data – Change Data Capture
- 15. Key Systems Need Up-To-Date Information Businesses need to replicate changes in Salesforce to maintain consistency Account { Name : ”Acme" } Account { ? } Account { ? } insert acct = new Account(Name='Acme’); CRM Other Key Applications
- 16. Capture all record changes from your Salesforce org Introducing Change Data Capture No custom change-capture coding required Easily select entities to capture data changes on with clicks Capture granular data changes Replicate Salesforce data to any downstream system Real-time event-driven integration pattern Decouple systems and scale without fear of breaking “/data/ChangeEvents” Channel Account { Name : “Acme” } Account { Name : “Acme” } Account { Name : “Acme” } insert acct; No polling No batch ETL processes No point-to-point integrations
- 17. Change Data Capture Architecture Change Events • Captured for data change events • Published to change stream • Sent to subscribed clients Update Event Account { Name : "Acme2" } Salesforce External System Account { Name:"Acme2" } Account { Name:"Acme" } Update Account { Name:"Acme2" } Account { Name:"Acme" } Enterprise Messaging Platform Update
- 18. Change Data Capture Drives Key Use Cases Master Data Management DATA REPLICATION Update external systems to reflect changes in Salesforce Back-Office Integrations PROCESS AUTOMATION Downstream systems react when Salesforce data changes Data Archival AUDIT & COMPLIANCE Changes in Salesforce must be stored for an extended period of time Salesforce Event Bus /closed_won /new_account /new_account /data_change Amazon S3 bucket
- 19. Orchestrate complex business processes without writing custom code Easily Extend Platform Events with MuleSoft Capture Events with the Salesforce Connector Pre-built connector for Change Data and Platform Events Perform crucial data transformations Allow for communication across protocols and data types Deploy secure API gateways Propagate events to on-prem data sources Firewall On-Prem 3rd Party Cloud Salesforce Platform and Change Data Event Streams
- 20. Change Data Capture Demo Script - Setup - Workbench - Mulesoft
- 21. Q&A
- 22. Salesforce Cloud Services team is growing and are hiring Architects. CLOUD & ENTERPRISE ARCHITECTURE ● Business architecture models ● Multi-year plan Roadmap ● Process definition and optimization DESIGN APPLICATIONS AT SCALE ● Web and Cloud Hands on ● Heroku & Salesforce Integration ● Large scale deployments MULTI CLOUD ARCHITECT ● Expertise and Specialization ● Multi cloud deployments ● Partner implementation advisor Digital Marketing eCommerce & Retail CRM & Sales Strategy Customer Service Excellence Heroku Architect Enterprise Architect Technical Architect