The document provides an update on media relations and social media efforts for [CLIENT]. It summarizes key 2016 performance metrics and coverage secured. It also outlines social media tactics, platform overviews and top performing content. It proposes changes like developing timely posts, custom images and paid content to increase engagement. The changes are expected to boost key metrics like reach, engagement and growth over the next quarter within the current retainer plus additional hours and budget for images and promoted posts.