Forwarding Connector v5.2.7.6582.0 User's Guide for ArcSight Express v4.0

Configuration Guide
March 5, 2013
ArcSight Forwarding Connector
5.2.7.6582.0

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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Follow this link to see a complete statement of copyrights and acknowledgements:
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The network information used in the examples in this document (including IP addresses and hostnames) is
for illustration purposes only.
This document is confidential.
Contact Information
Revision History
Phone A list of phone numbers is available on the HP ArcSight Technical
Support page: http://www8.hp.com/us/en/software-
solutions/software.html?compURI=1345981#.URitMaVwpWI.
Support Web Site http://support.openview.hp.com
Protect 724 Community https://protect724.arcsight.com
Date Product Version Description
03/05/2013 5.2.7.6582.0 Added full 64-bit JVM package support including wrapper
libraries and fixed Known Issue CON-12005.
09/25/2012 5.2.5.6403.0 Added new installation wizard.
02/15/2012 5.1.7.6154.0 (32-bit)
5.1.7.6151.0 (64-bit)
Added support for 64-bit JVM.
11/15/2011 5.1.7.6085.0 SNMP Interceptor policies for HP OM and HP OMi are
decoupled from the connector.
09/27/2011 5.1.5.5973.0 Added support for McAfee ePO 4.6.
08/15/2011 5.1.5.5973.0 Added support for JRE 1.6.0_26.
06/20/2011 5.1.4.5941.0 Added support for HP OMi.
05/19/2011 Restructured guide to include multiple chapters, added
instructions for using multiple destinations and added a
chapter on HP OM configuration.

Confidential Forwarding Connector Configuration Guide 3
Contents
Chapter 1: Overview and Installation .................................................................................. 5
Product Overview ............................................................................................................ 5
The ArcSight ESM Source Manager .................................................................................... 5
Sending Events to an ArcSight ESM Destination Manager ................................................ 6
Sending Events to ArcSight Logger .............................................................................. 6
Sending Events to a Non-ESM Location ........................................................................ 6
Standard Installation Procedures ....................................................................................... 7
Verifying that ESM is Correctly Installed ....................................................................... 7
Assigning Privileges on the ESM Source Manager ..................................................... 7
Forwarding Correlation Events .............................................................................. 9
Increasing the FileStore size (Enhanced version only) ............................................ 10
Installing the Forwarding Connector .......................................................................... 11
Uninstalling a Forwarding Connector ................................................................................ 12
Upgrading a Forwarding Connector .................................................................................. 12
Chapter 2: Configuration for Forwarding Events ............................................................... 13
Forwarding Events to an ArcSight Manager ....................................................................... 13
Forwarding Events to ArcSight Logger .............................................................................. 18
Forwarding Events to NSP Device Poll Listener .................................................................. 20
Forwarding CEF Syslog Events ........................................................................................ 21
Forwarding Events to a CSV File ...................................................................................... 23
Forwarding Events to McAfee ePolicy Orchestrator ............................................................. 24
Installing the Microsoft JDBC Driver for SQL Server ..................................................... 26
ArcSight Event to McAfee CEF Mappings ............................................................... 27
Configuring Multiple Destinations ..................................................................................... 28
Chapter 3: Configuration for
HP OM and HP OMi ............................................................................................................ 31
The ArcSight ESM Source Manager .................................................................................. 32
Supported Versions of HP OM and HP OMi ......................................................................... 32
HP OM and HP OMi and Correlation Events ................................................................. 32
Installing the Connector ................................................................................................. 32
Creating an SNMP Interceptor Policy for HP Operations Manager (HP OM) ............................. 35
Uploading Interceptor Template ................................................................................ 35

Contents
4 Forwarding Connector Configuration Guide Confidential
Deploying the Policy ................................................................................................ 35
Creating an SNMP Interceptor Policy for HP Operations Manager i (HP OMi) ........................... 35
Uploading Interceptor Template ................................................................................ 36
Troubleshooting Tips ..................................................................................................... 36
Duplicate Events (for HP OMi) ................................................................................... 36
Dropped Events ...................................................................................................... 36
Adjusting the Event Processing Rate for HP OM and HP OMi ................................................ 36
Appendix A: Using the
Forwarding Connector with FIPS ...................................................................................... 39
What is FIPS? ............................................................................................................... 39
ArcSight ESM Installation ............................................................................................... 39
FIPS-Enabled Forwarding Connector Installation ................................................................ 40
Manually Importing the Certificate ............................................................................. 40
Enabling FIPS Suite B Mode ...................................................................................... 41
Using Logger in FIPS Mode ............................................................................................. 45

Chapter 1
Overview and Installation
This chapter provides information for installing an ArcSight Forwarding Connector for event
collection from an ArcSight Manager installation. The following topics are discussed.
The ArcSight Forwarding Connector is supported on Red Hat Enterprise 6.2 platform.
ArcSight recommends using the Forwarding Connector installer included with the
corresponding ESM or HP integration release. The Forwarding Connector is released as part
of the ESM release, however its build version might not match that of other ESM
components within the release.
Product Overview
The ArcSight Forwarding Connector lets you receive events from a source Manager
installation and send them to a secondary destination Manager, a non-ESM location or to
an ArcSight Logger.
The ArcSight ESM Source Manager
The ESM Source Manager is the installation from which events originate on a network using
the ArcSight Forwarding Connector. The Forwarding Connector sends on (or “forwards”)
events to a destination Manager, a non-ESM location or a Logger appliance.
With data originating from an ArcSight ESM Source Manager, the ArcSight Forwarding
Connector provides these destination options for forwarding events:
 An ArcSight ESM destination Manager
“Product Overview” on page 5
“The ArcSight ESM Source Manager” on page 5
“Standard Installation Procedures” on page 7
“Uninstalling a Forwarding Connector” on page 12
“Upgrading a Forwarding Connector” on page 12
The ESM or ArcSight Express version with which this Forwarding Connector is
released may not support all Forwarding Connector features. Refer to the
ESM or ArcSight Express release notes for details about what Forwarding
Connector features the accompanying version of ESM or ArcSight Express
supports.

1 Overview and Installation
 ArcSight Logger
 NSP Device Poll Listener
 CEF Syslog
 A CSV file
 McAfee ePolicy Orchestrator v4.0, v4.5, or v4.6
 HP Operations Manager
 HP Operations Manager i
Sending Events to an ArcSight ESM Destination Manager
The ArcSight Forwarding Connector logs into the source Manager and then forwards events
to a destination Manager. For configuration instructions, see “Forwarding Events to an
ArcSight Manager” on page 13.
Sending Events to ArcSight Logger
ArcSight Logger is a hardware storage solution optimized for high event throughput. A
typical use for Logger is to collect firewall data and then forward a subset of that data to an
ArcSight Manager for realtime monitoring and correlation. Logger now supports the Federal
Information Processing Standard 140-2 (FIPS 140-2). See “Using Logger in FIPS Mode” on
page 45 for details.
SmartMessage is an ArcSight technology that provides a secure channel between
ArcSight SmartConnectors and Logger. SmartMessage provides an end-to-end encrypted
secure channel. One end is an ArcSight SmartConnector that receives events from the
many devices supported by ArcSight SmartConnectors, and the other is a SmartMessage
Receiver housed on the Logger appliance.
Before configuring the Forwarding Connector that sends events to the Receiver, you must
create a Receiver of type SmartMessage. After you create this Receiver, you can
configure the SmartConnector to send events to Logger.
For information on configuring a Forwarding Connector to forward events to Logger, see
“Forwarding Events to ArcSight Logger” on page 18.
Refer to the ArcSight Logger Administrator's Guide for complete instructions about:
 Receivers
 Configuring a SmartConnector to Send Events to Logger
 Configuring SmartConnectors to Send Events to Both Logger and a Manager
 Sending Events from ArcSight ESM to Logger
 Using Logger in FIPS mode
Sending Events to a Non-ESM Location
The ArcSight Forwarding Connector logs into the source Manager and then forwards events
to a non-ESM location.
For configuration instructions on forwarding events to NSP, see “Forwarding Events to NSP
Device Poll Listener” on page 20.
For configuration instructions on forwarding CEF Syslog events, see “Forwarding CEF
Syslog Events” on page 21.

For configuration instructions on forwarding events to a .csv file, see “Forwarding Events
to a CSV File” on page 23.
For configuration instructions on forwarding events to McAfee ePolicy Orchestrator (ePO),
see “Forwarding Events to McAfee ePolicy Orchestrator” on page 24.
For detailed configuration instructions on forwarding events to HP Operations Manager (HP
OM) and HP Operations Manager i (HP OMi), see Chapter 3‚ Configuration for HP OM and
HP OMi‚ on page 31.
Standard Installation Procedures
This section describes the standard installation procedures for the ArcSight Forwarding
Connector.
Verifying that ESM is Correctly Installed
Before you install the ArcSight Forwarding Connector, make sure that ArcSight Manager
and Console has already been installed correctly. Review the ArcSight Installation and
Configuration Guide before attempting a new ArcSight Forwarding Connector installation.
To ensure a successful ESM installation:
1 Make sure that the Manager, Database, and Console are installed and functioning.
2 Run the ArcSight Manager; the Manager command prompt window or terminal box
displays a Ready message when the Manager has started successfully. You can also
monitor the server.std.log file located in ARCSIGHT_HOMElogsdefault.
3 Run the ArcSight Console. Although not necessary, it is helpful to have the ArcSight
Console running when installing the SmartConnector to verify successful installation.
Assigning Privileges on the ESM Source Manager
Before installing the ArcSight Forwarding Connector, you need to create a Forwarding
Connector account on the source Manager. You can then assign filters for incoming
events.
To assign privileges in the Manager:
1 Run the ArcSight Console and log in to the ArcSight Manager.
2 From the Navigator Resources tab, choose Users.
3 Create a user group under the Custom User Group.
Use of ePO requires installation of MS SQL Server 2005 for JDBC driver. For
downloading instructions, see “Installing the Microsoft JDBC Driver for SQL
Server” on page 26.

4 Under the group created in step 3, create a user account of user type Forwarding
Connector, as shown below.
5 Return to the Navigator Resources tab and right-click your chosen user group.
6 From the menu, choose Edit Access Control.
7 From the Inspect/Edit window, click the Events tab under the new user type and
assign the filters.

For detailed instructions on creating filters and users using ArcSight Console, refer to the
ArcSight Console User’s Guide.
Forwarding Correlation Events
The ArcSight Forwarding Connector can forward events based upon the ACL assigned to
the User Group on the source Manager. The connector can be configured to allow
forwarding of ArcSight correlation events from the source Manager to the target (or
destination) Manager. The ACL can also be configured to allow for viewing of the detailed
chain of the forwarded correlation event, including the original correlated event.
Perform the following steps to retrieve correlated events.
Configuring to Retrieve Correlated Events
To configure the source Manager to send both correlation events and on-demand
correlated events to the destination Manager, the ACL must contain two separate filters:
1 Note Filter 1, which is provided with the latest version of ArcSight ESM:
/All Filters/ArcSight System/Event Types/ArcSight Correlation
Events
2 Create Filter 2, using the condition, Event Annotation Flags ContainsBits
correlated.
3 Both filters need to be applied to the Event Permissions of the User Group ACL to be
able to extract correlated events from the correlation events that are forwarded to the
target Manager.
4 Restart the manager.
Configuring to Allow Forwarding of Correlated Events
The Forwarding Connector can also be configured to automatically forward correlated
events irrespective of the User Group ACL. Only one Forwarding Connector per Manager
can be configured to work in this mode. This configuration can aid in hierarchical
deployment scenarios in which you need to automatically forward correlated events for
further correlation and reporting on the destination Manager.
The source Manager keeps track of the events that have been previously forwarded by
using the “Forwarded” annotation, disallowing duplicates.
HP OM users commonly require only correlated events to be retrieved from
ESM. In such cases, HP OM users can specify the selection of correlated
events. To allow for only correlated events and restrict the retrieval of base
events, configure ESM to retrieve correlated events, then allow the
forwarding of correlation events, as described below. These steps should
be performed in sequence, then restart the source Manager.
Correlated events retrieved on-demand are for viewing only. They do not
persist in the destination Manager.

To configure the source Manager to send both correlation events and correlated events
automatically, you must specify the container ID. The container ID consists of two
elements, the entityid and the userid. To begin the configuration, you must locate these
two elements and combine them in the server.properties file.
1 To find the entityID, go to $AGENT_HOME/user/agent/agent.properties and
search for agents[0].entityid. Copy the text string starting in 3w to a text
editing program, such as Notepad.
agents[0].entityid=3w+05uiYBABCCLKvzx0stdQ==
2 To find the userid, go to the Console of the source Manager.
a From to the Navigator panel, choose the Resources tab.
b Choose Users to find your Forwarding Connector user.
c Locate the Resource ID and copy the text string from the second column, as
shown below.
In the $Arcsight_HOME/config/server.properties file on the source
Manager, add the entityid and userid to the eventstream.cfc property, as shown
below.
eventstream.cfc=EntityID.UserID
3 Restart the source Manager and, if still running, the Forwarding Connector.
Increasing the FileStore size (Enhanced version only)
Installation of the ArcSight Forwarding Connector (Enhanced) option provides fault-
tolerance, enabling events to be saved in the event of a failure.
The capacity of events that can be stored during a system failure is dependent on the
amount of disk space the FileStore can use on the source Manager. Although the default
size of 1024 MB (1 GB) is suitable for most installations, you can increase the size of your
FileStore.

To increase the size of the FileStore:
1 Open the server.defaults.properties file, located under
$ARCSIGHT_HOMEconfig.
The file displays the default file size:
filestore.disksize.max.megabytes.int=1024
2 Use this formula to determine appropriate rates for minutes of storage on your
system:
MinutesOfStorage = (((#MB / 1024) * 21,474,833) / EPS) / 60
 Given the most typical event sizes, a FileStore of 1 GB can store approximately
21,474,833 events, and at a rate of 5000 events per second, the default size
provides approximately 71 minutes of storage.
 When the FileStore fills up, the oldest events are purged to make room for recent
ones.
Installing the Forwarding Connector
Before installing the Forwarding Connector, you need to assign privileges on your Manager.
For instructions on how to do this, see “Assigning Privileges on the ESM Source Manager”
on page 7.
To install the Forwarding Connector:
1 Download the install executable for your operating system. See the release notes for
download information.
2 Start the installer by running the executable for your operating system, then follow the
folder selection tasks and installation of the core SmartConnector software:
 Introduction
 Choose Install Folder
 Choose Install Set
 Choose Shortcut Folder
 Pre-Installation Summary
 Installing...
When installation of the connector core component is complete, navigate through the
installer and choose from the following ArcSight Forwarding Connector destinations.
 To forward events to an ArcSight ESM Manager, proceed with “Forwarding Events
to an ArcSight Manager” on page 13.
 To forward events to an ArcSight Logger, proceed with “Forwarding Events to
ArcSight Logger” on page 18.
 To forward events to an NSP appliance, proceed with “Forwarding Events to NSP
Device Poll Listener” on page 20.
 To forward events to a CEF Syslog, proceed with “Forwarding CEF Syslog Events”
on page 21.
For information regarding operating systems and platforms supported, refer
to SmartConnector Product and Platform Support, available from ArcSight
Technical Support with each SmartConnector release.

 To forward events to McAfee ePolicy Orchestrator (ePO), proceed with
“Forwarding Events to McAfee ePolicy Orchestrator” on page 24.
 To forward events to a .csv file, proceed with “Forwarding Events to a CSV File” on
page 23.
 For configuration instructions about forwarding events to HP Operations Manager
or HP Operations Manager i, see Chapter 3‚ Configuration for HP OM and HP OMi‚
on page 31.
 To install the Forwarding Connector in FIPS-compliant mode, proceed with “FIPS-
Enabled Forwarding Connector Installation” on page 40.
Uninstalling a Forwarding Connector
Before uninstalling a Forwarding Connector that is running as a service or daemon, first
stop the service or daemon.
To uninstall on UNIX hosts, open a command window on the
$ARCSIGHT_HOME/UninstallerData directory and run the command:
./Uninstall_ArcSightAgents
Upgrading a Forwarding Connector
To locally upgrade the Forwarding Connector:
1 Stop the running connector.
2 Run the installer for the ArcSight Forwarding Connector, which prompts you for an
installation location.
3 Select the location of the Forwarding Connector you want to upgrade; you will receive
the message “Previous Version Found - Upgrade Possible”. Select the option to
continue and upgrade the connector.
The original installation is renamed by prefacing characters to the original folder
name; the upgraded connector is installed in the location
$ARCSIGHT_HOMEcurrent
Use of ePO requires installation of MS SQL Server 2005 for JDBC
driver. For instructions on downloading, see “Installing the Microsoft
JDBC Driver for SQL Server” on page 26.
The UninstallerData directory contains the file .com.zerog.registry.xml
with Read, Write, and Execute permissions for all users. On Windows
platforms, these permissions are required for the uninstaller to work.
However, on UNIX platforms, you can change the permissions to Read and
Write for everyone (that is, 666).
The Uninstaller does not remove all the files and directories under the
ArcSight SmartConnector home folder. After completing the uninstall
procedure, delete these folders manually.
Be sure to check the ESM release notes for supported Forwarding Connector
upgrade paths.

Chapter 2
Configuration for Forwarding Events
This chapter provides step-by-step instructions for configuring various Forwarding
Connector destinations and contains these topics:
Forwarding Events to an ArcSight Manager
To continue connector configuration for forwarding events to a Manager, follow the
procedure below.
“Forwarding Events to an ArcSight Manager” on page 13
“Forwarding Events to ArcSight Logger” on page 18
“Forwarding Events to NSP Device Poll Listener” on page 20
“Forwarding CEF Syslog Events” on page 21
“Forwarding Events to a CSV File” on page 23
“Forwarding Events to McAfee ePolicy Orchestrator” on page 24
“Configuring Multiple Destinations” on page 28
Event fields that refer to local resources in the manager are not forwarded
to the next manager. Instead those fields are repopulated based upon the
local resources present on the next manager. For example, the Target
Asset field is recalculated and can have a different value based upon
what resources exist on each manager.
If the Manager will be using a non-demo certificate, this certificate must
be imported before connector configuration can occur. Refer to the
ArcSight ESM Administrator's Guide for instructions about configuring
your SmartConnector when the Manager is using a self-signed or CA-
signed certificate, and for instructions about enabling SSL client
authentication on SmartConnectors so that the connectors and the
Manager authenticate each other before sending data.

2 Configuration for Forwarding Events
To continue connector configuration:
1 After you follow the steps in the section “Installing the Forwarding Connector” on
page 11, the following window is displayed:
Click Next.
2 You are given a choice of Forwarding Connector versions to install. Choose the
ArcSight Forwarding Connector (Enhanced) option.
For instructions about how to determine and change your source disk settings, see
“Increasing the FileStore size (Enhanced version only)” on page 10. Click Next.

3 Enter the information to configure the Forwarding Connector, then click Next to
continue. This is information about your source Manager, as described in the table
below.
Parameter Description
ArcSight Source
Manager Host Name
The host name where the ArcSight ESM Source
Manager is installed. In the certificate imported into the
Manager, the Common Name (CN) is shown in the
subject line. Use this Common Name as the value for
ArcSight Source Manager Host Name.
ArcSight Source
Manager Port
The network port where the ArcSight ESM Source
Manager is accepting requests.
ArcSight Source
Manager User Name
The ArcSight user name created with permissions for
the Forwarding Connector on the ArcSight ESM Source
Manager. Use the Forwarding Connector User Name as
the value for the ArcSight Source Manager User Name.
ArcSight Source
Manager Password
The ArcSight password that will be used to log this
Connector into the ArcSight ESM Source Manager.

4 Select Import the certificate to connector from source, and click Next.
5 Select ArcSight Manager (encrypted), and click Next.

6 You are prompted for Manager Host Name and Manager Port. This is your
destination Manager. Enter the information and click Next.
7 Enter the connector details and click Next.

8 Select Import the certificate from destination, and click Next.
9 Read the connector summary; if it is correct, click Next. If it is not correct, click
Previous to make changes before continuing.
10 When the connector completes its configuration, click Next. The wizard now prompts
you to choose whether to run the connector as a process or as a service. If you choose
to run the connector as a service, the wizard prompts you to define service parameters
for the connector.
11 After making your selections, click Next. The wizard displays a dialog confirming the
connector's setup and service configuration.
12 To complete the installation, choose Exit and click Next. To enable FIPS-compliant
mode, choose Continue and click Next, and continue with Appendix A‚ Using the
Forwarding Connector with FIPS‚ on page 39.
Forwarding Events to ArcSight Logger
Before you continue connector configuration for forwarding events to an ArcSight Logger,
ensure that a SmartMessage Receiver has been set up on ArcSight Logger for the
Forwarding Connector (Refer to the ArcSight Logger Administrator's Guide for details).
When configuring the Forwarding Connector to send events to a non-ESM
destination, you might encounter problems with certificate validation during
connector setup. See “Sending Events to a Non-ESM Location” on page 6 for
information about certificate validation.

To continue connector configuration:
1 Follow steps 1 through 4 in the procedure “Forwarding Events to an ArcSight Manager”
on page 13. Then select ArcSight Logger SmartMessage (encrypted) from the
following dialog and click Next:
2 Enter the Logger Host Name/IP address, leave the port number at the default value
of 443, and enter the Receiver Name. This Receiver Name is the name of the
SmartMessage Receiver you set up on ArcSight Logger for the Forwarding Connector.
Click Next to continue.
3 Click Next and continue following steps 8 and onward in the procedure “Forwarding
Events to an ArcSight Manager” on page 13.

Forwarding Events to NSP Device Poll Listener
To continue connector configuration for forwarding events to NSP:
on page 13. Then select NSP Device Poll Listener from the selections and click
Next.
information on certificate validation.

2 Provide the NCM/TRM Host name or IP address, and login credentials for the
NCM/TRM that will interact with the Syslog Connector.
For more information about NSP, refer to the ArcSight NSP Installation and Administration
Guide.
Forwarding CEF Syslog Events
You can configure the ArcSight Forwarding Connector to send CEF Syslog events to any
Syslog receiver (including ArcSight Logger).
When configuring the Forwarding Connectorto send events to a non-ESM

To configure the connector to send CEF Syslog events:
on page 13. Then select CEF Syslog from the following dialog:
2 Enter the Logger host name or IP address, the desired port, and choose UDP, TLS,
or TCP output. Click Next to continue.

Forwarding Events to a CSV File
You can capture events a SmartConnector would normally send to the ArcSight Manager
and write them to a .csv file. The Excel-compatible comma-separated values (CSV)
format allows for comments prefixed by #.
To forward events to a .csv file:
on page 13. Then select CSV File and click Next.

2 Enter values as described in the table below.
For more information about capturing events and .csv files, refer to the section titled
“Capturing Events from SmartConnectors” in the SmartConnector User’s Guide.
Forwarding Events to McAfee ePolicy Orchestrator
This option allows you to forward events to McAfee ePolicy Orchestrator (ePO), a scalable
tool for centralized anti-virus and security policy management and enforcement. ePO
leverages ESM event filtering/correlation and auditing capabilities to create a single view
into security events within ePO.
CSV Path The path to the output folder and the .csv file. For
example, C:CSV_filesevents.csv. If a folder
does not exist, it is created.
Fields A comma-delimited string of field names to be sent to
the .csv file. Field names are in the form
event.<FieldName>.
File rotation interval The desired file rotation interval, in seconds. The
default is 3,600 seconds (one hour).
Write format header Select true to send a header row with labels for each
column, as described above.

McAfee ePO v4.0, v4.5, and v.4.6 are currently supported.
To forward events to McAfee ePO:
on page 13. Then select McAfee ePolicy Orchestrator and click Next.
Use of ePO requires installation of MS SQL Server 2005 for JDBC driver. For
instructions on downloading, see “Installing the Microsoft JDBC Driver for SQL
Server” on page 26.
When using this transport, the Forwarding Connector is automatically
configured to limit the outgoing event rate to 10 events per minute. This
is due to a limitation on McAfee ePO’s database as specified by McAfee.

2 Enter or select values for the ePO database connectivity:
Installing the Microsoft JDBC Driver for SQL Server
To download and install a JDBC driver:
1 For information about and to download the MS SQL Server JDBC Driver, see:
http://msdn.microsoft.com/en-us/sqlserver/aa937724
Different versions of the JDBC driver are required for different SQL Server database
versions; be sure to use the correct driver for your database version. The name of the
jar file may be different for some JDBC driver versions.
2 Install the driver.
3 Copy the sqljdbc.jar file from the folder C:Program FilesMicrosoft SQL
<driver_version> to $ARCSIGHT_HOME/current/user/agent/lib, where
$ARCSIGHT_HOME refers to the connector install folder, such as
c:ArcSightSmartConnectors (where driver_version) is the correct driver
for your database version.
4 From $ARCSIGHT_HOME/current/bin, double-click runagentsetup to return to
the SmartConnector Configuration Wizard.
• To log on to the database at this point, only Microsoft SQL Server
authentication is supported (Windows authentication is not).
• ArcSight recommends that you create a user dedicated to ArcSight
with permissions to execute the stored procedure.

ArcSight Event to McAfee CEF Mappings
The Forwarding Connector translates ArcSight events into McAfee’s Common Event Format.
The following table lists the field mappings.
The McAfee CEF field column shown in the following table does not represent
fields seen in the Console GUI of McAfee ePolicy Orchestrator. This column
represents fields within the database.
McAfee CEF Field ArcSight Field
AgentGUID agented (converted to match the AgentGUID format;
guaranteed to be unique ONLY within ArcSight)
Analyzer Fixed value: S_ARST__1000
AnalyzerDATVersion deviceCustomString6
AnalyzerHostName deviceHostName
AnalyzerIPV4 deviceAddress
AnalyzerMAC deviceMacAddress
AnalyzerName deviceProduct
AnalyzerVersion deviceVersion
DetectedUTC deviceReceiptTime
SourceHostName sourceHostName
SourceIPV4 sourceAddress
SourceMAC sourceMacAddress
SourceProcessName sourceProcessName
SourceURL requestUrl
SourceUserName sourceUserName
TargetFileName fileName
TargetHostName destinationHostName
TargetIPV4 destinationAddress
TargetMAC destinationMacAddress
TargetPort destinationPort
TargetProcessName destinationProcessName
TargetProtocol applicationProtocol
TargetUserName destinationUserName
ThreatActionTaken deviceAction
ThreatCategory deviceEventCategory

For more details regarding McAfee ePolicy Orchestrator, refer to the SmartConnector
Configuration Guide for McAfee ePolicy Orchestrator DB.
Configuring Multiple Destinations
It is also possible to configure multiple destinations, after installation of the Forwarding
Connector, using the ArcSight SmartConnector Configuration Wizard.
To configure multiple destinations:
1 To start the wizard, execute the following command:
$ARCSIGHT_HOMEcurrentbinrunagentsetup
You can either modify the existing destination or add a new destination. The following
example shows how to add a second ArcSight Manager.
2 Select Modify Connector and click Next.
ThreatEventID agentSeverity
200300 – Unknown
200301 – Low
200302 – Medium
200303 – High
200304 – Very High
ThreatName name
ThreatType deviceEventClassId
McAfee CEF Field ArcSight Field

3 Select Add, modify, or remove destinations and click Next.
4 Select Add destination and click Next.

5 Select the destination type and click Next.
6 Choose Add new destination to add a new SmartConnector destination and click
Next.
7 Enter or select in the parameters for the destination being added and click Next.
8 To complete the installation, choose Exit and click Next.
9 To apply your changes, restart the SmartConnector.

Chapter 3
Configuration for
HP OM and HP OMi
This chapter provides information on configuring HP Operations Manager and HP
Operations Manager i to work with the ArcSight Forwarding Connector.
ArcSight ESM sends correlated security events to IT operation teams to investigate and
take measures to reduce or eliminate security risks. The ArcSight Forwarding Connector
logs into the source manager, then sends system events and network health information to
HP OM from non-SNMP event sources. The ArcSight Forwarding Connector can be used to
collect from event sources that support syslog, file, database, API, and other collection
methods through ESM.
HP Operations Manager (HP OM) provides comprehensive event management, proactive
performance monitoring, and automated alerting, reporting, and graphing for operating
systems, middleware, and applications. It is designed to provide service-driven event and
performance management of business-critical enterprise systems, applications, and
services. The following topics are described.
HP Operations Manager i (HP OMi) enables the HP BSM Operations Management
component in BSM. BSM Operations Management provides a complete monitoring solution,
consolidating all IT infrastructure monitoring in a central event console, and relating the
events to the IT services that depend on that infrastructure. See the HP Business Service
Management Operations Manager i Concepts Guide for details on BSM.
HP BSM Integration Adapter is an integration solution that enables you to monitor event
sources, and, if certain conditions apply, to forward the detected events as HP Business
Service Management (BSM) events directly to BSM Operations Management. See the Using
HP BSM Integration Adapter Guide for details on HP BSM Integration Adapter.
“The ArcSight ESM Source Manager” on page 32
“Supported Versions of HP OM and HP OMi” on page 32
“Installing the Connector” on page 32
“Creating an SNMP Interceptor Policy for HP Operations Manager (HP OM)” on page 35
“Creating an SNMP Interceptor Policy for HP Operations Manager i (HP OMi)” on
page 35
“Troubleshooting Tips” on page 36
“Adjusting the Event Processing Rate for HP OM and HP OMi” on page 36

3 Configuration for HP OM and HP OMi
The ArcSight ESM Source Manager
Before installing the Forwarding Connector, create a Forwarding Connector account on the
Manager. For instructions, see “Assigning Privileges on the ESM Source Manager” on
page 7.
Supported Versions of HP OM and HP OMi
The supported versions of HP OM and HP OMi include:
 HP OM for Windows v9.0 and 8.16 (patch level 90)
 HP OM for UNIX v9.10
 HP OM for Linux v9.10
 HP OMi v9.0.1.
 HP OMi v9.10
HP OM and HP OMi and Correlation Events
When all rule conditions and thresholds are met, ESM generates an internal event called a
correlation event. A correlation event represents the events that contributed to the rule
being triggered and the relevant data contained in them.
Although most ESM users can use the default settings available for retrieving events, HP
OM and HP OMi users commonly require only correlated events to be retrieved from ESM.
In such cases, HP OM and HP OMi users can select correlated events. To allow for only
correlated events and restrict the retrieval of base events, configure ESM to retrieve
correlated events, then allow the forwarding of correlated events, in that order.
For instructions, see “Forwarding Correlation Events” on page 9.
HP OM and HP OMi use a SNPM trap policy to allow ArcSight events to be accepted within
the HP OM or HP OMi environment. For instructions on how to create an SNMP interceptor,
see “Creating an SNMP Interceptor Policy for HP Operations Manager (HP OM)” on page 35
or “Creating an SNMP Interceptor Policy for HP Operations Manager i (HP OMi)” on
page 35.
Installing the Connector
Before you install the connector, make sure that the ArcSight products with which the
connectors will communicate have already been installed correctly and you have assigned
appropriate privileges. For data security, ArcSight recommends that you install the
connector and the HP Operations Agent on the same system.
To install the Forwarding Connector:
1 Download the install executable for your operating system from the HP SSO site.
2 Start the ArcSight Installer by running the executable.
OMi users are strongly encouraged to apply the latest patch, OMI_00005
(build 09.01.210), to obtain critical fixes before running this integration.

Follow the installation wizard through the following folder selection tasks and
installation of the core connector software:
Introduction
Choose Install Folder
Choose Install Set
Choose Shortcut Folder
Pre-Installation Summary
Installing...
on page 13. Then select HP Operations Manager or HP Operations Manager i.
Click Next to continue.

4 Fill in the parameter information required for connector configuration. Click Next to
continue.
Host For HP OM, enter the Host name or IP address of the
HP OM device. This is the HP OM managed node (the
system where the HP Operations Agent is installed,
and to which the SNMP interceptor policy is deployed).
For HP OMI, enter the Host name or IP address of the
HP BSM Integration Adapter.
Port For HP OM and HP OMI, enter the port to be used by
the device to monitor for events by the HP Operations
Agent or by the BSM Integration Adapter monitoring
for SNMP traps from the ArcSight Logger.
Version Accept the default value of SNMP_VERSION_2.
SNMP_VERSION_3 is not currently available.
Read Community(v2) Enter the SNMP Read Community name.
Write Community(v2 Enter the SNMP Write Community name.
Authentication
Username(v3)
For use with SNMP v3. Not currently available.
Authentication Password(v3)
Security Level(v3)
Authentication Scheme(v3)
Privacy Password(v3)
Context Engine Id(v3)
Context name(v3)

Creating an SNMP Interceptor Policy for HP
Operations Manager (HP OM)
An SNMP interceptor policy is a type of HP OM policy, with rules, conditions, and actions.
Rules define what a policy should do in response to a specific type of event. Each rule
consists of a condition and an action. SNMP interceptor policies monitor SNMP events, and
can start actions when an SNMP event contains a specified character pattern. The
Forwarding Connector sends security events as SNMP traps to an HP OM SNMP interceptor
policy that you will create.
SNMP interceptor policies can be configured on either HP OM UI, HP OM for Windows, or
HP OM for UNIX or Linux.
See “Troubleshooting Tips” on page 36 for details if you encounter duplicate or dropped
events.
Uploading Interceptor Template
Download the latest policy files from the download site where you obtained the connector.
Refer to the ArcSight HP OM and HP OMi SNMP Interceptor Policy Readme for details on
uploading the template for Operations Manager for Windows and Operations Manager for
UNIX or Linux.
Deploying the Policy
Once you have created your customized SNMP interceptor policy, deploy or assign the
policy through the HP OM for Windows or HP OM for UNIX or Linux Administration UI. For
details, refer to the HP Operations Manager online help and documentation.
The systems that send the SNMP traps to the Logger must also be set up as nodes in HP
OM, because HP OM discards messages from unknown systems. Set up an external node or
an SNMP node. For details, refer to the HP Operations Manager online help and
documentation.
Also, configure the HP Operations Agent for SNMPv2 by setting the
SNMP_SESSION_MODE variable using the ovconfchg command line tool. Refer to the
HP Operations Manager or HP Operations Agent online help and documentation for more
information.
Creating an SNMP Interceptor Policy for HP
Operations Manager i (HP OMi)
HP BSM Integration Adapter SNMP interceptor policies monitor SNMP events, and respond
when a character pattern that you choose is found in an SNMP trap. ArcSight provides a
template SNMP interceptor policy for use in creating your own customized SNMP
interceptor policy. This template policy should be customized and enhanced to satisfy
different needs and requirements with HP BSM Integration Adapter's powerful policy edit
features.

See “Troubleshooting Tips” on page 36 for details if you encounter duplicate or dropped
events.
Uploading Interceptor Template
Download the latest policy files from the download site where you obtained the connector.
Refer to the ArcSight HP OM and HP OMi SNMP Interceptor Policy Readme for details on
uploading the template.
Troubleshooting Tips
Duplicate Events (for HP OMi)
If there appear to be duplicate events forwarded to the HP OMi console:
1 Check and adjust deduplication options as needed.
2 If, after modifying deduplication options, there still appear to be duplicate events,
check the Custom Message Attributes (event details and data), and apply rules to
differentiate the events.
For HP OMi, Refer to the HP Business Service Management Using Operations
Management Guide and help for details.
For HP OM, refer to the HP Operations Manager online help for details.
Dropped Events
If you notice that some events forwarded from ArcSight ESM/Logger are dropped, verify
whether the Agent Severity is set correctly in those events. The default SNMP interceptor
policy provided by ArcSight in the connector distribution has rules to pick up and forward
SNMP Traps from ArcSight ESM/Logger based on the Agent Severity. Events that do not
have Agent Severity set are dropped and not forwarded by the SNMP interceptor policy. If
the dropped events are correlated events from ESM, make sure that the rules on ESM are
set for the correct Agent Severity in the correlated events they generate. If the dropped
events are normalized events from devices, then verify that the originating connector that
has normalized the event has mapped the Agent Severity correctly from the Device
Severity. If the originating connector (that is not setting the Agent Severity) is a
FlexConnector, review the mappings and map all of the device severities to one of these
Agent Severity values: Low, Medium, High, or Very-High. If the connector is a supported
connector, contact customer support.
Adjusting the Event Processing Rate for HP OM and
HP OMi
The default event processing rate for forwarding events from ESM to HP OM is 50 eps. For
HP OMi, the default processing rate is 10 eps. If this rate proves excessive for your
system, HP OM or HP OMi might drop some incoming events. If events are being dropped,
decrease the event processing rate until you find that all events have arrived.
If this occurs, you can adjust the rate at which events are forwarded to HP OM or HP OMi.
To do so, you will need to change the event processing rate within your XML properties file.
To adjust the event processing rate,

1 Stop the currently running SmartConnector from operating.
2 From a Windows command line, access your XML properties file using the command
cd %ARCSIGHT_HOME%/current/user/agent
3 Use WordPad or any XML Editor to open the .xml file for your HP OM or HP OMi
destination, similar to the example below:
0Ajv5S8BABCAAeabNXP5Rw==.xml
4 From within the .xml file, search for the following for HP OM:
ProcessingSettings.ThrottleRate="50"
or, for HP OMi:
This value controls the current processing event rate.
5 Change this value to the desired rate of events per second. For example, to lower the
rate of events to 5 eps, change the value after the string to 5:
6 Save the .xml file and exit the XML editor.
7 Restart the SmartConnector.
If there are multiple destinations, repeat the steps above to change the
rate for each destination, as required.

Appendix A
Using the
Forwarding Connector with FIPS
The following topics provide information and instructions for enabling FIPS compliance in
the use of the Forwarding Connector.
What is FIPS?
Under the Information Technology Management Reform Act (Public Law 104-106), the
Secretary of Commerce approves standards and guidelines that are developed by the
National Institute of Standards and Technology (NIST) for Federal computer systems.
These standards and guidelines are issued by NIST as Federal Information Processing
Standards (FIPS) for use government-wide. NIST develops FIPS when there are compelling
Federal government requirements such as for security and interoperability and there are no
acceptable industry standards or solutions.
ArcSight ESM Installation
Before you install an ArcSight Forwarding Connector, make sure that ArcSight ESM has
already been installed correctly for FIPS compliance. See “Standard Installation
Procedures” on page 7 for instructions. Also, ArcSight recommends reading the ArcSight
ESM Installation and Configuration Guide before attempting to install a new Forwarding
Connector.
For information regarding operating systems and platforms supported, see SmartConnector
Product and Platform Support, available from ArcSight Technical Support with each
SmartConnector release.
“What is FIPS?” on page 39
“ArcSight ESM Installation” on page 39
“FIPS-Enabled Forwarding Connector Installation” on page 40
“Using Logger in FIPS Mode” on page 45
FIPS compatibility applies only to standard ESM and Logger destinations.

A Using the Forwarding Connector with FIPS
FIPS-Enabled Forwarding Connector Installation
You must manually import the certificate, and then continue the connector configuration in
the wizard.
Manually Importing the Certificate
Before continuing with the connector configuration and enabling FIPS Suite B mode, you
must manually import the certificates for the source and destination Managers using the
commands detailed in these steps. In the commands below, srcmgrkey and
destmgrkey are alias names and srcmgrkey.cert and destmgrkey.cert are the
names with which the certificates from the Managers were saved.
1 Use this command to import the source Manager’s certificate: arcsight
runcertutil –A –n srcmgrkey –t "CT,C,C" –d
user/agent/nssdb.client –i bin/srcmgrkey.cert
This command will display, in plain text (as shown below), the contents of the source
Manager’s certificate and can be used to determine the name put into the connector
configuration for the source Manager: arcsight runcertutil –L –n
srcmgrkey –t "CT,C,C" –d user/agent/nssdb.client
2 Use this command to import the destination Manager’s certificate: arcsight
runcertutil –A –n destmgrkey –t "CT,C,C" –d
user/agent/nssdb.client –i bin/destmgrkey.cert
This command displays, in plain text, the contents of the destination Manager’s
certificate and can be used to determine the name put into the connector
configuration for the destination manager: arcsight runcertutil –L –n
destmgrkey –t "CT,C,C" –d user/agent/nssdb.client
To confirm the Manager’s certificate name, look under Subject: “CN=*”,
as shown in the following example.
Your host name must match the Manager’s certificate name (circled
above as an example) and must be DNS resolvable. If these fields do not
match, the connection will fail.

Enabling FIPS Suite B Mode
After completion of ArcSight ESM installation follow the instructions under “Installing the
Forwarding Connector” on page 11. Do not exit the configuration, and you can continue
and configure FIPS for the Forwarding Connector
To install a FIPS-enabled Forwarding Connector:
1 After choosing Continue and clicking Next after connector installation, Choose
Enable FIPS Mode and click Next.
The following window is displayed when FIPS mode is enabled.
2 Click Next. To complete installation of FIPS support, click Exit. To enable FIPS Suite B
mode, click Continue.

3 On the window displayed, select Modify Connector.
4 Select Add, modify, or remove destinations and click Next.

5 Select the destination for which you want to enable FIPS Suite B mode and click Next.
6 Select Modify destination parameters and click Next.

7 When the parameters window is displayed, select FIPS with Suite B 128 bits or
FIPS with Suite B 192 bits for the FIPS Cipher Suites parameter. Click Next.
8 The following window shows the editing changes to be made. Confirm and click Next
to continue. To adjust the changes before confirming, click Previous.

9 The next window summarizes the configuration changes made. Click Next to
continue.
10 Select Exit and click Next to exit the configuration wizard.
11 Restart the connector.
Using Logger in FIPS Mode
ArcSight Logger supports the Federal Information Processing Standard 140-2 (FIPS 140-2).
To use Logger in the FIPS mode, refer to the ArcSight Logger Administrator's Guide and
see “Installing or Updating a SmartConnector to be FIPS-compliant” in
Chapter 7, “System Admin” for instructions.

Forwarding Connector v5.2.7.6582.0 User's Guide for ArcSight Express v4.0

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