Frank Denbow, Startup Threads

Oct 27, 20110 likes530 views

This document discusses how to create an API that developers love. It emphasizes the importance of solving developer pain points, using common standards like REST and JSON, providing thorough documentation with code samples in multiple languages, and reliable long-term support. Well-designed APIs at companies like Netflix, Twitter, Foursquare, Stripe and Twilio are used as positive examples. The document encourages aligning business goals with developers' needs, committing to API maintenance, and being available to help developers whenever needed.

Making an API Developers
Love
By Frank Denbow
@frankdenbow

Thursday, October 27, 2011

Who I Am
Developer, Carnegie
Mellon
Picsicle iOS App
StartupThreads
Startup Weekend,
Startup Digest
15+ hackathons

Thursday, October 27, 2011

Why An API Matters

Developer community can bring
Creativity
New Markets
Evangelists

Thursday, October 27, 2011

Netﬂix: 20 Billion API calls/month
http://techblog.netﬂix.com/2011/02/redesigning-
netﬂix-api.html
Thursday, October 27, 2011

Twitter: 75% of calls in API
Developer community vital to the reach
http://blog.programmableweb.com/2010/04/15/
Thursday, October 27, 2011

High Level Topics

Solve Developer Pain
Incentives
Commitment
Reliability

Thursday, October 27, 2011

Solve Developer Pain
Helping developers build things faster, better

Thursday, October 27, 2011

Example: CelebrityTwin.me
Face.com: Facial recognition API, used in
CelebrityTwin.me
Thursday, October 27, 2011

66% Facial Similarity

Example: CelebrityTwin.me
Face.com: Facial recognition API, used in
CelebrityTwin.me
Thursday, October 27, 2011

Incentives
Are your business goals in line with the
developer’s?
Thursday, October 27, 2011

Commitment
Is your API a high priority? Can I count on you to
maintain and support the API as needed?
Thursday, October 27, 2011

Reliable
Can I count on your API to be available at all
times?
Thursday, October 27, 2011

Granular Topics of Interest

Simplicity
Standards (JSON,
REST)
Documentation
Support

Thursday, October 27, 2011

Simple
Easy to understand, predictable resources,
speed to hello world
Thursday, October 27, 2011

Example: Foursquare
Predictable endpoints, versioning

Thursday, October 27, 2011

Standards
Use common standards to make adoption easier
and consistent. REST, JSON
Thursday, October 27, 2011

Documentation
Example Code, API Explorer (Mashery), Multiple
Languages
Thursday, October 27, 2011

Example: Mashery Explorer
Thursday, October 27, 2011

Documentation: Stripe

Payments API
Code samples in
multiple languages
Copiable sample code
Supplement with live
chat

Thursday, October 27, 2011

Example: Stripe
Get started page has copiable code

Thursday, October 27, 2011

Example: Stripe
Code in multiple languages

Thursday, October 27, 2011

Support
Be available whenever you are needed

Thursday, October 27, 2011

Support Example: Twilio

SMS and Telephony
API
Weekend Support
Fulltime Evangelists

Thursday, October 27, 2011

Thanks!
@frankdenbow

Thursday, October 27, 2011

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Webinar Recording: https://www.panagenda.com/webinars/hcl-nomad-web-best-practices-und-verwaltung-von-multiuser-umgebungen/ HCL Nomad Web wird als die nächste Generation des HCL Notes-Clients gefeiert und bietet zahlreiche Vorteile, wie die Beseitigung des Bedarfs an Paketierung, Verteilung und Installation. Nomad Web-Client-Updates werden “automatisch” im Hintergrund installiert, was den administrativen Aufwand im Vergleich zu traditionellen HCL Notes-Clients erheblich reduziert. Allerdings stellt die Fehlerbehebung in Nomad Web im Vergleich zum Notes-Client einzigartige Herausforderungen dar. Begleiten Sie Christoph und Marc, während sie demonstrieren, wie der Fehlerbehebungsprozess in HCL Nomad Web vereinfacht werden kann, um eine reibungslose und effiziente Benutzererfahrung zu gewährleisten. In diesem Webinar werden wir effektive Strategien zur Diagnose und Lösung häufiger Probleme in HCL Nomad Web untersuchen, einschließlich - Zugriff auf die Konsole - Auffinden und Interpretieren von Protokolldateien - Zugriff auf den Datenordner im Cache des Browsers (unter Verwendung von OPFS) - Verständnis der Unterschiede zwischen Einzel- und Mehrbenutzerszenarien - Nutzung der Client Clocking-Funktion

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2025-05-Q4-2024-Investor-Presentation.pptxSamuele Fogagnolo

HCL Nomad Web – Best Practices und Verwaltung von Multiuser-Umgebungenpanagenda

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Frank Denbow, Startup Threads

1. Making an API Developers Love By Frank Denbow @frankdenbow Thursday, October 27, 2011

2. Who I Am Developer, Carnegie Mellon Picsicle iOS App StartupThreads Startup Weekend, Startup Digest 15+ hackathons Thursday, October 27, 2011

3. Why An API Matters Developer community can bring Creativity New Markets Evangelists Thursday, October 27, 2011

4. Netflix: 20 Billion API calls/month http://techblog.netflix.com/2011/02/redesigning- netflix-api.html Thursday, October 27, 2011

5. Twitter: 75% of calls in API Developer community vital to the reach http://blog.programmableweb.com/2010/04/15/ Thursday, October 27, 2011

6. High Level Topics Solve Developer Pain Incentives Commitment Reliability Thursday, October 27, 2011

7. Solve Developer Pain Helping developers build things faster, better Thursday, October 27, 2011

8. Thursday, October 27, 2011

9. Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me Thursday, October 27, 2011

10. Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me Thursday, October 27, 2011

11. 66% Facial Similarity Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me Thursday, October 27, 2011

12. Incentives Are your business goals in line with the developer’s? Thursday, October 27, 2011

13. Commitment Is your API a high priority? Can I count on you to maintain and support the API as needed? Thursday, October 27, 2011

14. Reliable Can I count on your API to be available at all times? Thursday, October 27, 2011

15. Granular Topics of Interest Simplicity Standards (JSON, REST) Documentation Support Thursday, October 27, 2011

16. Simple Easy to understand, predictable resources, speed to hello world Thursday, October 27, 2011

17. Example: Foursquare Predictable endpoints, versioning Thursday, October 27, 2011

18. Standards Use common standards to make adoption easier and consistent. REST, JSON Thursday, October 27, 2011

19. Documentation Example Code, API Explorer (Mashery), Multiple Languages Thursday, October 27, 2011

20. Example: Mashery Explorer Thursday, October 27, 2011

21. Documentation: Stripe Payments API Code samples in multiple languages Copiable sample code Supplement with live chat Thursday, October 27, 2011

22. Example: Stripe Get started page has copiable code Thursday, October 27, 2011

23. Example: Stripe Code in multiple languages Thursday, October 27, 2011

24. Support Be available whenever you are needed Thursday, October 27, 2011

25. Support Example: Twilio SMS and Telephony API Weekend Support Fulltime Evangelists Thursday, October 27, 2011

26. Thanks! @frankdenbow Thursday, October 27, 2011

Frank Denbow, Startup Threads

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