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Marketing Operations 2.0: From 2010
Tactical Discipline to 20/20 Strategic
Vision
(Course Overview)
Center your business on customers as the key to growth: accountability, alignment & agility
Marketing playing field is leveled
• Low barriers, viral reach, competitiveness
• New visions of stakeholder engagement & collaboration
Massive Changes in Marketing
Stand out from the crowd
• Embrace new models of engagement
• Invest in driving force within
• Apply engagement model both externally and internally
• MO 2.0: systems approach & collaborative framework
• Systems Approach
• Collaborative Framework
• Mobilizing Force
• Manages Transition from Old to new
• Helps Organizations Stay in Integrity
• Reinforces Strategy and Associated Tactics with:
• Operations Muscle
• Measurement Rigor
• Holistic, Cross-Functional Alignment
Marketing Operations 2.0
• Marketing Operations Evolution, Impact and Promise (Module 1)
• Developing Marketing Operations Competency
• Alignment Through Ecosystem Management (Module 2)
• Marketing Infrastructure for Results (Module 3)
• The Journey to Marketing Operations Maturity (Module 4)
Course Overview
Scaling for
Growth
Enterprise
Strategic
Agenda
Customer
Profitability
Buying
Acceleration
Accountability Alignment with
Stakeholders
Marketing
Intelligence
Challenges Tackled by Marketing Operations
Defining Marketing Operations
Best Practice Model for Sustainable Success
Enabling Strategy
Providing Guidance
Designing Internal Marketing Processes
Designing External Marketing Processes
Leveraging Technology
Measuring Marketing Performance
Determining Readiness for Dedicated MO
Building the Marketing Operations Function
Journey to Marketing Operations Maturity
• Marketing a full partner to CEO, C-Suite
• Marketing drives:
• Innovation
• New market penetration
• Customer profitability
• Marketing owns sales lead process
• Marketing, once operationalized, leads the growth charge
Vision for Marketing Effectiveness
We guide marketing organizations to become a value center
We are front-runners in Marketing Operations
to create a consultancy dedicated to Marketing Operations
to publish an article on MO
to create a college course on MO
to teach a professional symposium on MO
to conduct a benchmarking study of MO practices
© 2016 Marketing Operations Partners. All Rights Reserved.
1st
1st
1st
1st
1st
Companies we’ve influenced: (partial list)
© 2016 Marketing Operations Partners. All Rights Reserved.
Organization-wide efficiency and effectiveness raise
Marketing performance, agility and ROI
Ask us about our model for Marketing Maturity
Strategy: holistic vision, fact-based decision-making
Guidance: competency development, governance
Process: workflow, lean/six-sigma, supply chain
Metrics: profitability, predictive analytics, alignment
Technology: enterprise marketing / portfolio mgt
Ecosystem: collaboration with key stakeholders
Infrastructure: back-end integration of processes,
metrics, technology
Request your marketing maturity assessment and roadmap
ChangeMyMO@MOpartners.com
tel +1 408 243 7881
• Twitter.com/MOpartners
Twitter.com/MktgFuture
• Slideshare.net/MOpartnersCEO
• LinkedIn Groups:
Marketing Operations Partners
Marketing Operations Future
• Youtube.com/c/marketingfutureforum
MarketingFutureForum.com
Join@MarketingFutureForum.com
MarketingFutureForum.com
ChangeMyMO@MOpartners.com
Center your business on customers as the key to growth: accountability, alignment & agility

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Course Preview - Marketing Operations: Tactical Discipline to Strategic Vision

  • 1. Marketing Operations 2.0: From 2010 Tactical Discipline to 20/20 Strategic Vision (Course Overview) Center your business on customers as the key to growth: accountability, alignment & agility
  • 2. Marketing playing field is leveled • Low barriers, viral reach, competitiveness • New visions of stakeholder engagement & collaboration Massive Changes in Marketing Stand out from the crowd • Embrace new models of engagement • Invest in driving force within • Apply engagement model both externally and internally • MO 2.0: systems approach & collaborative framework
  • 3. • Systems Approach • Collaborative Framework • Mobilizing Force • Manages Transition from Old to new • Helps Organizations Stay in Integrity • Reinforces Strategy and Associated Tactics with: • Operations Muscle • Measurement Rigor • Holistic, Cross-Functional Alignment Marketing Operations 2.0
  • 4. • Marketing Operations Evolution, Impact and Promise (Module 1) • Developing Marketing Operations Competency • Alignment Through Ecosystem Management (Module 2) • Marketing Infrastructure for Results (Module 3) • The Journey to Marketing Operations Maturity (Module 4) Course Overview
  • 5. Scaling for Growth Enterprise Strategic Agenda Customer Profitability Buying Acceleration Accountability Alignment with Stakeholders Marketing Intelligence Challenges Tackled by Marketing Operations
  • 7. Best Practice Model for Sustainable Success
  • 15. Building the Marketing Operations Function
  • 16. Journey to Marketing Operations Maturity
  • 17. • Marketing a full partner to CEO, C-Suite • Marketing drives: • Innovation • New market penetration • Customer profitability • Marketing owns sales lead process • Marketing, once operationalized, leads the growth charge Vision for Marketing Effectiveness
  • 18. We guide marketing organizations to become a value center We are front-runners in Marketing Operations to create a consultancy dedicated to Marketing Operations to publish an article on MO to create a college course on MO to teach a professional symposium on MO to conduct a benchmarking study of MO practices © 2016 Marketing Operations Partners. All Rights Reserved. 1st 1st 1st 1st 1st Companies we’ve influenced: (partial list)
  • 19. © 2016 Marketing Operations Partners. All Rights Reserved. Organization-wide efficiency and effectiveness raise Marketing performance, agility and ROI Ask us about our model for Marketing Maturity Strategy: holistic vision, fact-based decision-making Guidance: competency development, governance Process: workflow, lean/six-sigma, supply chain Metrics: profitability, predictive analytics, alignment Technology: enterprise marketing / portfolio mgt Ecosystem: collaboration with key stakeholders Infrastructure: back-end integration of processes, metrics, technology Request your marketing maturity assessment and roadmap [email protected]
  • 20. tel +1 408 243 7881 • Twitter.com/MOpartners Twitter.com/MktgFuture • Slideshare.net/MOpartnersCEO • LinkedIn Groups: Marketing Operations Partners Marketing Operations Future • Youtube.com/c/marketingfutureforum MarketingFutureForum.com [email protected] MarketingFutureForum.com [email protected] Center your business on customers as the key to growth: accountability, alignment & agility

Editor's Notes

  • #66: Marketing Gap AnalysisMental Models and MarketingSystems Thinking and MarketingMarketing Intelligence: Converting Insight to ValueStrategic Assessment of Marketing Operations
  • #67: Securing Support to achieve Strategic ObjectivesCatalyzing and Managing ChangeSales & Marketing AlignmentA learning organization-based model of Marketing Operations maturity: The Power of 18