Ethical risks in online social work:
e-Professionalism and the implications
for social work education
Associate Professor Donna McAuliffe
School of Social Work and Human Services
Griffith University, Queensland, Australia
With
Dr Jennifer Boddy Griffith University
Dr Sharlene Nipperess Deakin University
Ethics in the digital age
• Characterised by:
• Explosive advances in technologies
• Increasing debate and polarised views
• Creative interventions for service delivery; advocacy
• Increase in ethical dilemmas
• High potential; high risk
• Social Media Statistics Australia – June 2014
1. Facebook – 13,200,000 users
2. YouTube – 12,750,000
3. WordPress.com – 6,300,000
4. Tumblr – 4,900,000
5. LinkedIn – 3,700,000
6. Blogspot – 2,950,000
7. Twitter - 2,500,000 Active Australian Users
8. Instagram - 1,600,000 Active Australian Users
9. TripAdvisor – 1,450,000
10. Snapchat - 1,070,000 Active Australian Users
• http://www.socialmedianews.com.au/social-media-
statistics-australia-june-2014/
Definitions
• E-Professionalism
• The development of an online persona that is congruent with
the values and ethics of the profession and portrays use of self
in a way that is respectful and demonstrates professional
integrity
• Chenoweth, L. & McAuliffe, D. (2014) The Road to Social Work and Human Services,
4th edn, Melbourne: Cengage.
Social
media
Who one
is online
What one
does
online
Emerging
social
problems
Important considerations
Online persona
• About WHO ONE IS online
• How do people construct online identities? (visual imagery,
links, connections/friending)
• Where are the boundaries between personal and
professional? (privacy; disclosures)
• What values do people have about online communication?
• How does online identity construction impact on reputation?
• If someone were to put your name into Google Images, what
would they find?
Online service delivery
• About WHAT ONE DOES in the online environment
• Online Service provision is expanding – e-therapy; e-
counselling; ‘skypervision’
• Ethical dilemmas are also expanding alongside this growth
• Issues of privacy; duty of care; boundaries; equity
• Advocacy; lobbying; political action
• How do practitioners learn how to practice online?
Emerging social problems
• What one KNOWS ABOUT that has online connection
• Social workers dealing with a new set of social problems:
• Cyber-bullying
• Online relationships; online dating services
• Online gaming/pornography
• Cybersex
• Misuse of internet
• Invasions of privacy; cyber-stalking
• Trolling
• Tagging
• Antisocial behavior/mental health/suicide
Challengesforsocialwork education
• Where is it best to locate curriculum content on e-
Professionalism?
• Courses on ethics and professional practice
• Courses that prepare students for clinical and field placements
• Courses that focus on human development – digital literacy
• Courses that focus on law and human rights
• Courses that focus on advocacy, development work, critical
reflection
• Skills courses – casework; group work; community work;
research.
• There is no excuse for e-Professionalism to be neglected in
Higher Education/University curriculum
Referencestoe-Professionalism
• Chenoweth, L. & McAuliffe, D. (2014) The road to social work
and human service practice. 4th edn. Melbourne: Cengage.
• McAuliffe, D. (2014) Interprofessional Ethics: Collaboration in
the social, health and human services. Melbourne: Cambridge
University Press.
• Donna McAuliffe: d.mcauliffe@griffith.edu.au
• Jennifer Boddy: j.boddy@griffith.edu.au
• Sharlene Nipperess: s.nipperess@deakin.edu.au

More Related Content

PPSX
e-Professionalism and the rise of e-Services
PPT
Social Media and Research
PPTX
Enable e-professionalism-and-leaderful-learning-e-pedagogy-melsig-university-...
PPTX
Digital curation : how and why (workshop at #icre2014)
PPTX
Using social media for learning
PPTX
How social media can change health professional education
PPTX
The Opportunities and Challenges of Using Social Media for Community Housing ...
PPTX
Social Media Use--Personal and Professional
e-Professionalism and the rise of e-Services
Social Media and Research
Enable e-professionalism-and-leaderful-learning-e-pedagogy-melsig-university-...
Digital curation : how and why (workshop at #icre2014)
Using social media for learning
How social media can change health professional education
The Opportunities and Challenges of Using Social Media for Community Housing ...
Social Media Use--Personal and Professional

What's hot (17)

PDF
Educating Problem-Solvers for Our Emerging Digital Ecosystem
PPTX
Social Networking, Online Communities and Clinical Research
PPT
101028 SCIP Introduction to social media for non profits
PPTX
Increasing Adoption of a Web Conferencing System
PDF
High-Impact Educational Practices in the Online Classroom?
PDF
Educating Problem-Solvers for Our Emerging Digital Ecosystem
PPTX
The impact and implications of educational technology on higher education
PPTX
Social Media And Marketing
PPTX
Social Networking, Online Communities & Research - WCHRI Rounds
PDF
Technology Assessment
PPT
Sct Cip
PPTX
Mayo Clinic DLMP Grand Rounds
PPTX
Digital+issues[1]
PPTX
Social Media in Microbiology Education
PPT
Social Networking in Education
PPTX
Social Media for Researchers
PDF
Changes to literacy efl-june 13.pptx
Educating Problem-Solvers for Our Emerging Digital Ecosystem
Social Networking, Online Communities and Clinical Research
101028 SCIP Introduction to social media for non profits
Increasing Adoption of a Web Conferencing System
High-Impact Educational Practices in the Online Classroom?
Educating Problem-Solvers for Our Emerging Digital Ecosystem
The impact and implications of educational technology on higher education
Social Media And Marketing
Social Networking, Online Communities & Research - WCHRI Rounds
Technology Assessment
Sct Cip
Mayo Clinic DLMP Grand Rounds
Digital+issues[1]
Social Media in Microbiology Education
Social Networking in Education
Social Media for Researchers
Changes to literacy efl-june 13.pptx
Ad

Viewers also liked (15)

PPTX
งานนำเสนอบท 6
PPTX
Social work practice with digital communication technologies: Ethical issues ...
PDF
Presentatie 2013 en
PPTX
Locality service planning with geographical information system: Spatial analy...
PPTX
Ies brazil dm 2013june25 ecopetrol
PPTX
To post or not to post: Social workers’ perceptions on the use of a closed Fa...
PPTX
Staying in touch in the digital era: New social work practice.
PPTX
Online learning how a course for frontline managers became a virtual communit...
DOCX
PDF
Gender differences of internet use among young people in Hong Kong: Implicati...
PPTX
Salsabila katarinz. 2 regb
PPTX
narrative writing
PPTX
Slide bakso bakar
PDF
Ru@!~!Watch England v India Final ICC Champions Trophy Free here >>
PDF
Presentatie 2013 nl
งานนำเสนอบท 6
Social work practice with digital communication technologies: Ethical issues ...
Presentatie 2013 en
Locality service planning with geographical information system: Spatial analy...
Ies brazil dm 2013june25 ecopetrol
To post or not to post: Social workers’ perceptions on the use of a closed Fa...
Staying in touch in the digital era: New social work practice.
Online learning how a course for frontline managers became a virtual communit...
Gender differences of internet use among young people in Hong Kong: Implicati...
Salsabila katarinz. 2 regb
narrative writing
Slide bakso bakar
Ru@!~!Watch England v India Final ICC Champions Trophy Free here >>
Presentatie 2013 nl
Ad

Similar to Ethical risks in online social work: e-Professionalism and the implications for social work education. (20)

PPTX
Helping Social Work Students develop a Professional Online Presence for Inter...
PPTX
Developing a Professional & Ethical Online Presence for Social Work Practice
DOCX
Interview Presentation QuestionsTo prepare · I.docx
DOCX
Social Media and Ethical Considerations Walden’s MSW Soc.docx
PPTX
Dr Denise Taylor - From ‘boundary transgressions’ to live twitter sessions: T...
PPTX
Evolving the Signature Pedagogy with the Social Media Toolkit for Field Educa...
PPTX
social work and social media
PPTX
Social media in social work spaces
DOCX
Social Work in a Digital Age Ethical and RiskManagement Cha.docx
PPT
hsns09:Implications of virtual social work: learning for a change-Jackie Raff...
PDF
Imagining Social Work Education into the Future: Skills for Social Justice in...
PPTX
Social Media and Ethics
DOCX
Social Work in a Digital Age Ethical and RiskManagement Cha.docx
PPTX
Social work student beliefs about social media: Implications for education an...
PPT
Social work and social media presentation
DOCX
COMMENTARYVirtual Boundaries Ethical Considerations for.docx
DOCX
COMMENTARYVirtual Boundaries Ethical Considerations for.docx
PDF
Ocswssw digital literacy pub
PDF
Social Media And Social Work Implications And Opportunities For Practice Clau...
PPTX
Harnessing Technology for one’s own Good: Professional Learning Networks in S...
Helping Social Work Students develop a Professional Online Presence for Inter...
Developing a Professional & Ethical Online Presence for Social Work Practice
Interview Presentation QuestionsTo prepare · I.docx
Social Media and Ethical Considerations Walden’s MSW Soc.docx
Dr Denise Taylor - From ‘boundary transgressions’ to live twitter sessions: T...
Evolving the Signature Pedagogy with the Social Media Toolkit for Field Educa...
social work and social media
Social media in social work spaces
Social Work in a Digital Age Ethical and RiskManagement Cha.docx
hsns09:Implications of virtual social work: learning for a change-Jackie Raff...
Imagining Social Work Education into the Future: Skills for Social Justice in...
Social Media and Ethics
Social Work in a Digital Age Ethical and RiskManagement Cha.docx
Social work student beliefs about social media: Implications for education an...
Social work and social media presentation
COMMENTARYVirtual Boundaries Ethical Considerations for.docx
COMMENTARYVirtual Boundaries Ethical Considerations for.docx
Ocswssw digital literacy pub
Social Media And Social Work Implications And Opportunities For Practice Clau...
Harnessing Technology for one’s own Good: Professional Learning Networks in S...

Recently uploaded (20)

PPTX
IOT LECTURE IOT LECTURE IOT LECTURE IOT LECTURE
PPTX
Concepts of Object Oriented Programming.
DOCX
Memecoinist Update: Best Meme Coins 2025, Trump Meme Coin Predictions, and th...
PDF
Virtual Guard Technology Provider_ Remote Security Service Solutions.pdf
PPTX
Introduction: Living in the IT ERA.pptx
PDF
Slides World Games Great Redesign Eco Economic Epochs.pdf
DOCX
Audio to Video AI Technology Revolutiona
PPTX
购买林肯大学毕业证|i20Lincoln成绩单GPA修改本科毕业证书购买学历认证
PPTX
Going_to_Greece presentation Greek mythology
PPSX
AI AppSec Threats and Defenses 20250822.ppsx
PDF
The_Decisive_Battle_of_Yarmuk,battle of yarmuk
PDF
How Technology Shapes Our Information Age
PPTX
Slides World Games Great Redesign Eco Economic Epochs.pptx
PDF
AGENT SLOT TERPERCAYA INDONESIA – MAIN MUDAH, WD CEPAT, HANYA DI KANCA4D
PDF
ilide.info-huawei-odn-solution-introduction-pdf-pr_a17152ead66ea2617ffbd01e8c...
PDF
Lesson.-Reporting-and-Sharing-of-Findings.pdf
PPTX
using the citation of Research to create a research
PDF
Testing & QA Checklist for Magento to Shopify Migration Success.pdf
PDF
JuanConnect E-Wallet Guide for new users.pdf
PPTX
IT-Human Computer Interaction Report.pptx
IOT LECTURE IOT LECTURE IOT LECTURE IOT LECTURE
Concepts of Object Oriented Programming.
Memecoinist Update: Best Meme Coins 2025, Trump Meme Coin Predictions, and th...
Virtual Guard Technology Provider_ Remote Security Service Solutions.pdf
Introduction: Living in the IT ERA.pptx
Slides World Games Great Redesign Eco Economic Epochs.pdf
Audio to Video AI Technology Revolutiona
购买林肯大学毕业证|i20Lincoln成绩单GPA修改本科毕业证书购买学历认证
Going_to_Greece presentation Greek mythology
AI AppSec Threats and Defenses 20250822.ppsx
The_Decisive_Battle_of_Yarmuk,battle of yarmuk
How Technology Shapes Our Information Age
Slides World Games Great Redesign Eco Economic Epochs.pptx
AGENT SLOT TERPERCAYA INDONESIA – MAIN MUDAH, WD CEPAT, HANYA DI KANCA4D
ilide.info-huawei-odn-solution-introduction-pdf-pr_a17152ead66ea2617ffbd01e8c...
Lesson.-Reporting-and-Sharing-of-Findings.pdf
using the citation of Research to create a research
Testing & QA Checklist for Magento to Shopify Migration Success.pdf
JuanConnect E-Wallet Guide for new users.pdf
IT-Human Computer Interaction Report.pptx

Ethical risks in online social work: e-Professionalism and the implications for social work education.

  • 1. Ethical risks in online social work: e-Professionalism and the implications for social work education Associate Professor Donna McAuliffe School of Social Work and Human Services Griffith University, Queensland, Australia With Dr Jennifer Boddy Griffith University Dr Sharlene Nipperess Deakin University
  • 2. Ethics in the digital age • Characterised by: • Explosive advances in technologies • Increasing debate and polarised views • Creative interventions for service delivery; advocacy • Increase in ethical dilemmas • High potential; high risk
  • 3. • Social Media Statistics Australia – June 2014 1. Facebook – 13,200,000 users 2. YouTube – 12,750,000 3. WordPress.com – 6,300,000 4. Tumblr – 4,900,000 5. LinkedIn – 3,700,000 6. Blogspot – 2,950,000 7. Twitter - 2,500,000 Active Australian Users 8. Instagram - 1,600,000 Active Australian Users 9. TripAdvisor – 1,450,000 10. Snapchat - 1,070,000 Active Australian Users • http://www.socialmedianews.com.au/social-media- statistics-australia-june-2014/
  • 4. Definitions • E-Professionalism • The development of an online persona that is congruent with the values and ethics of the profession and portrays use of self in a way that is respectful and demonstrates professional integrity • Chenoweth, L. & McAuliffe, D. (2014) The Road to Social Work and Human Services, 4th edn, Melbourne: Cengage.
  • 5. Social media Who one is online What one does online Emerging social problems Important considerations
  • 6. Online persona • About WHO ONE IS online • How do people construct online identities? (visual imagery, links, connections/friending) • Where are the boundaries between personal and professional? (privacy; disclosures) • What values do people have about online communication? • How does online identity construction impact on reputation? • If someone were to put your name into Google Images, what would they find?
  • 7. Online service delivery • About WHAT ONE DOES in the online environment • Online Service provision is expanding – e-therapy; e- counselling; ‘skypervision’ • Ethical dilemmas are also expanding alongside this growth • Issues of privacy; duty of care; boundaries; equity • Advocacy; lobbying; political action • How do practitioners learn how to practice online?
  • 8. Emerging social problems • What one KNOWS ABOUT that has online connection • Social workers dealing with a new set of social problems: • Cyber-bullying • Online relationships; online dating services • Online gaming/pornography • Cybersex • Misuse of internet • Invasions of privacy; cyber-stalking • Trolling • Tagging • Antisocial behavior/mental health/suicide
  • 9. Challengesforsocialwork education • Where is it best to locate curriculum content on e- Professionalism? • Courses on ethics and professional practice • Courses that prepare students for clinical and field placements • Courses that focus on human development – digital literacy • Courses that focus on law and human rights • Courses that focus on advocacy, development work, critical reflection • Skills courses – casework; group work; community work; research. • There is no excuse for e-Professionalism to be neglected in Higher Education/University curriculum
  • 10. Referencestoe-Professionalism • Chenoweth, L. & McAuliffe, D. (2014) The road to social work and human service practice. 4th edn. Melbourne: Cengage. • McAuliffe, D. (2014) Interprofessional Ethics: Collaboration in the social, health and human services. Melbourne: Cambridge University Press. • Donna McAuliffe: [email protected] • Jennifer Boddy: [email protected] • Sharlene Nipperess: [email protected]