1. The document introduces software testing fundamentals, defining key terms like defect, error, failure, and quality.
2. It explains that testing is necessary to find software defects that can cause problems, and that the cost of fixing defects rises significantly if found later in the development process.
3. The roles of testing are to identify defects during development and maintenance to reduce failures and improve quality in operations. Rigorous testing helps deliver software that meets specifications and customer needs.