G ds preparation kit for students

HOW CAN YOU WIN GROUP DISCUSSION
GDs can be topic-based or case-based.

Topic based Gds can be classified into three types :-

1. Factual Topics
2. Controversial Topics
3. Abstract Topics

Factual Topics:-Factual topics are about practical things, which an ordinary person is aware of in
his day-to-day life. Typically these are about socio-economic topics. These can be current, i.e. they
may have been in the news lately, or could be unbound by time. A factual topic for discussion gives
a candidate a chance to prove that he is aware of and sensitive to his environment.
E.g. The education policy of India, Tourism in India, State of the aged in the nation.

Controversial Topics:-
Controversial topics are the ones that are argumentative in nature. They are meant to generate
controversy. In GDs where these topics are given for discussion, the noise level is usually high,
there may be tempers flying. The idea behind giving a topic like this is to see how much maturity
the candidate is displaying by keeping his temper in check, by rationally and logically arguing his
point of view without getting personal and emotional.
E.g. Reservations should be removed, Women make better managers

Abstract Topics:-
Abstract topics are about intangible things. These topics are not given often for discussion, but their
possibility cannot be ruled out. These topics test your lateral thinking and creativity.
E.g. A is an alphabet, Twinkle twinkle little star, The number 10

Case-based Gd:-
Another variation is the use of a case instead of a topic.
The case study tries to simulate a real-life situation. Information about the situation will be given to
you and you would be asked as a group to resolve the situation. In the case study there are no
incorrect answers or perfect solutions. The objective in the case study is to get you to think about
the situation from various angles.
IIM A, IIM Indore and IIT SOM Mumbai have a case-based discussion rather than topic-based
discussion in their selection procedures.

Reasons for having a GD

• It helps you to understand a subject more deeply.
• It improves your ability to think critically.
• It helps in solving a particular problem.
• It helps the group to make a particular decision.
• It gives you the chance to hear other students' ideas.
• It improves your listening skills.
• It increases your confidence in speaking.
• It can change your attitudes.

Strategies for Improving GD Skills for Tutorials & Seminars

Asking questions and joining in discussions are important skills for university study. If you find it
difficult to speak or ask questions in tutorials, try the following strategies.

Observe

Attend as many seminars and tutorials as possible and notice what other students do. Ask yourself:

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• How do other students make critical comments?
• How do they ask questions?
• How do they disagree with or support arguments?
• What special phrases do they use to show politeness even when they are voicing
disagreement?
• How do they signal to interrupt, ask a question or make a point?

Practice

Start practicing your discussion skills in an informal setting or with a small group. Start with asking
questions of fellow students. Ask them about the course material. Ask for their opinions. Ask for
information or ask for help.

Participate

Take every opportunity to take part in social/informal discussions as well as more structured/formal
discussion. Start by making small contributions to tutorial discussions; prepare a question to ask, or
agree with another speaker's remarks.

Discussion Etiquette (or minding your manners)

Do

• Speak pleasantly and politely to the group.
• Respect the contribution of every speaker.
• Remember that a discussion is not an argument. Learn to disagree politely.
• Think about your contribution before you speak. How best can you answer the question/
contribute to the topic?
• Try to stick to the discussion topic. Don't introduce irrelevant information.
• Be aware of your body language when you are speaking.
• Agree with and acknowledge what you find interesting.

Don't

• Lose your temper. A discussion is not an argument.
• Shout. Use a moderate tone and medium pitch.
• Use too many gestures when you speak. Gestures like finger pointing and table thumping
can appear aggressive.
• Dominate the discussion. Confident speakers should allow quieter students a chance to
contribute.
• Draw too much on personal experience or anecdote. Although some tutors encourage
students to reflect on their own experience, remember not to generalise too much.
• Interrupt. Wait for a speaker to finish what they are saying before you speak.

Leading a Discussion

You may be in a seminar group that requires you to lead a group discussion, or lead a discussion
after an oral presentation. You can demonstrate leadership by:

• introducing yourself and the members of the group
• stating the purpose of the discussion
• inviting quiet group members to speak
• being objective
• summarizing the discussion

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Chairing a Group Discussion

When chairing a discussion group you must communicate in a positive way to assist the speakers in
accomplishing their objective. There are at least four leadership skills you can use to influence other
people positively and help your group achieve its purpose. These skills include:

• introducing the topic and purpose of the discussion,
• making sure all members have approximately the same time, (i.e. no one dominates the
discussion by taking too much time)
• thanking group members for their contribution
• being objective in summarizing the group's discussion and achievements.

How to Face GD

A group discussion consists of:

1. Communication Skills
2. Knowledge and ideas regarding a given subject
3. Capability to co-ordinate and lead
4. Exchange of thoughts
5. Addressing the group as a whole
6. Thorough preparations

Communication Skills

The first aspect is one's power of expression. In a group discussion, a candidate has to talk
effectively so that he is able to convince others. For convincing, one has to speak forcefully and at
the same time create an impact by his knowledge of the subject. A candidate who is successful in
holding the attention of the audience creates a positive impact.

It is necessary that you should be precise and clear. As a rule evaluators do not look for the
wordage produced. Your knowledge on a given subject, your precision and clarity of thought are the
things that are evaluated. Irrelevant talks lead you nowhere. You should speak as much as
necessary, neither more nor less. Group discussions are not debating stages.

Ability to listen is also what evaluators judge. They look for your ability to react on what other
participants say. Hence, it is necessary that you listen carefully to others and then react or proceed
to add some more points. Your behavior in the group is also put to test to judge whether you are a
loner or can work in a group.

You should be able to convey your thoughts satisfactorily and convincingly before a group of people.
Confidence and level headedness in doing so is necessary. These add value to your presentation. In
case you are not good at it, you might gain by joining an institute that offers specialized courses in
public speaking. For instance, British Council Division's English Language Teaching Centre offers a
wide range of courses like conversation skills, business communication skills, business writing,
negotiation skills and presentation skills. Mostly people attend these courses to improve their
communication skills. Students here are involved in activities which use communication skills and
teachers provide inputs, monitor and facilitate the classes. The course at the Centre makes you
confident enough to speak before people without any nervousness.

Knowledge and Ideas Regarding a Given Subject

Knowledge of the subject under discussion and clarity of ideas are important. Knowledge comes
from consistent reading on various topics ranging from science and technology to politics. In-depth
knowledge makes one confident and enthusiastic and this in turn, makes one sound convincing and
confident.

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Leadership and Coordinating Capabilities

The basic aim of a group discussion is to judge a candidate's leadership qualities. The examiner
withdraws and becomes a silent spectator once the discussion starts. A candidate should display
tactfulness, skill, understanding and knowledge on varied topics, enterprise, forcefulness and other
leadership qualities to motivate and influence other candidates who may be almost equally
competent.

Exchange of Thoughts

A group discussion is an exchange of thoughts and ideas among members of a group. These
discussions are held for selecting personnel in organisations where there is a high level of
competition. The number of participants in a group can vary between 8 and 15. Mostly a topic or a
situation is given to group members who have to discuss it within 10 to 20 minutes.

The purpose is to get an idea about candidates in a short time and make assessments about their
skills, which normally cannot be evaluated in an interview. These skills may be team membership,
leadership skills, listening and articulation skills.

A note is made of your contributions to the discussion, comprehension of the main idea, the
rapport you strike, patience, assertion, accommodation, amenability, etc. Body language and eye
contact too are important points which are to be considered. .

Addressing the Group as a Whole

In a group discussion it is not necessary to address anyone by name. Even otherwise you may not
know everyone's names. It better to address the group as a whole.

Address the person farthest from you. If he can hear you everyone else too can. Needless to add,
as for the interview, attend the group discussion in formal dress. The language used should also be
formal, not the language used in normal conversations. For instance, words and phrases like "yar",
"chalta hai", "CP", "I dunno", etc. are out. This is not to say you should use a high sounding,
pedantic language. Avoiding both, just use formal, plain and simple language. Hinglish, (mixture of
Hindi and English) should be discarded.

Confidence and coolness while presenting your viewpoint are of help. See that you do not keep
repeating a point. Do not use more words than necessary. Do not be superfluous. Try to be specific.
Do not exaggerate.

Thorough Preparation

Start making preparations for interview and group discussions right away, without waiting till the
eleventh hour, this is, if and when called for them. Then the time left may not be adequate. It is
important to concentrate on subject knowledge and general awareness. Hence, the prime need for
thorough preparation. Remember, the competition is very tough. Only 460 candidates make it to
the final list from 2.75 lakh civil service aspirants each year.

It may so happen that you are called for interviews and group discussions from three or four
organizations but are not selected by any. The reason obviously lies in your not being well-
prepared.

In a group discussion you may be given a topic and asked to express your views on it. Or in a case
study GD, students have to read a case study and suggest ways of tackling the problem. For this
you should have a good general knowledge, need to be abreast with current affairs, should regularly
read newspapers and magazines. Your group behaviour and communication skills are on test, i.e.
how you convince the others and how clearly you are able to express your points of view. You
should be articulate, generate ideas, not sound boring, should allow others to speak, and adopt a
stand on a given subject. During the course of the GD this stand can even be changed, giving the
impression that you are open to accommodate others' viewpoints.

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Additional marks may be given for starting or concluding the discussion.

Points to Remember

• Knowledge is strength. A candidate with good reading habits has more chances of success.
In other words, sound knowledge on different topics like politics, finance, economy, science
and technology is helpful.
• Power to convince effectively is another quality that makes you stand out among others.
• Clarity in speech and expression is yet another essential quality.
• If you are not sure about the topic of discussion, it is better not to initiate. Lack
of knowledge or wrong approach creates a bad impression. Instead, you might adopt the
wait and watch attitude. Listen attentively to others, may be you would be able to come up
with a point or two later.
• A GD is a formal occasion where slang is to avoided.
• A GD is not a debating stage. Participants should confine themselves to expressing their
viewpoints. In the second part of the discussion candidates can exercise their choice in
agreeing, disagreeing or remaining neutral.
• Language use should be simple, direct and straight forward.
• Don't interrupt a speaker when the session is on. Try to score by increasing your size, not
by cutting others short.
• Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal
gestures, such as listening intently or nodding while appreciating someone's viewpoint
speak of you positively.
• Communicate with each and every candidate present. While speaking don't keep looking at
a single member. Address the entire group in such a way that everyone feels you are
speaking to him or her.

GD FAQ's

What is the normal duration of a GD?
A GD is generally of 15-20 minutes duration.

How many panel members are there to evaluate?
There are usually 3-4 panel members to evaluate.

Is there time given for preparation after the topic is given and before starting the GD?
Usually some time (2-5 minutes) is given to collect one's thoughts, but there could be instances
when this does not happen, so it is best not to bank on this.

Should I address the panel or the group members?
Don't ever make the mistake of addressing the panel members. The GD is between you and the
other members, not the panel members. You must avoid even looking at the panel members while
the GD is in progress. Just ignore their existence.

What is the seating arrangement like?
It could be semi-circular, or circular, or seating along side a rectangular table, depending upon the
venue. It is best not to bother about trivial issues like this, which you have no control over.

How should I address the other group members?
If you are initiating the discussion, you could do so by collectively addressing the group as
"Friends". Subsequently, you could use names (if the group has had a round of self-introduction
prior to starting the discussion and you remember the names) or simply use pronouns like "he" or
"she".

Suppose I have a lot to say on the topic, should I say all of it?
You would not be looked upon favourably if you kept speaking all the time and did not listen to
anyone else. Contrary to the misconception, the person who talks the most is not necessarily the

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one who is judged the best. The quality and not the quantity of your contribution is the success
factor.

Should I encourage others to speak up?
Do not directly put someone who is consistently silent on the spot by asking him/her to speak up. If
someone has been trying to speak and has a good point but is cut off constantly, you may
encourage him/her to continue with her point as you would like to hear her out.

Are the group members supposed to keep track of the time or will the panel keep track?
It would be good if you are conscious of the time, but not to the point of getting so distracted
looking at your watch that you do not contribute to the discussion.

Are we allowed to carry a piece of paper during the GD for noting down important points?
Normally you are, but there may be instances when it is specifically forbidden to carry paper.

Is there any particular seating arrangement, which is favourable to the participants?
If participants are asked to sit in a circle or a semi circle, one position is as good as another. But if
you are asked to sit on either side of a rectangular table, then choose a position as close to the
centre as possible.

Should we begin the GD by appointing a leader amongst ourselves?
No. You should not. Leadership in a GD is established implicitly through one's performance in a GD.

Should we distribute the total time available to all the participants to ensure that
everybody gets a chance to speak?
Since a GD is not a debate or elocution, the participants should not resort to the strategy of
distributing time amongst themselves.

Can we take a definite stand in the GD and then later on during the GD, switch over to
another stand?
Yes, provided you do it the right way. In a GD it is quite likely that some other participant's counter-
argument convinces you to your point. If this happens, then it is best if you accept his argument
and explain to the group how your previous argument was true within a narrow range, and how the
new argument is applicable to a broader range. Naturally, it is safer not to make any rash
statements for or against a topic before you learn the facts of the argument. Blindly taking a stand
will definitely lead you to trouble. This does not mean you should sit on the fence. You may
participate actively by pointing out both sides of the issue in a reasonable and logical manner.

If we do not understand the meaning of the topic, should we ask the moderator to explain
it to us?
No. You cannot. Instead of displaying your ignorance in this manner, it is better to wait for some
other participant to explain the meaning of the topic. So listen to the discussion carefully for the
first few minutes and when you have figured out what the topic is about, start participating in the
discussion.

Should we address the other participants by their names or their assigned numbers?
As far as possible, you should try and avoid names or numbers. It is better to use pronouns such as
"he", "she", "you" etc. while referring to the members of the group.

Are we expected to stick to the normally accepted line of thought or can we come up with
something radical?
By all means you can. It would demonstrate your creativity and originality. Just make sure it is
relevant to the topic.

If I feel strongly about an issue, should I voice my feelings?
It is important to be cool and emotionally objective in a GD. If you react emotionally you are likely
to lose control over yourself during the group discussion. You have to be calm and logical, not
emotional in a GD.

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Can I use technical terms or jargon, which is clear to me, but not to the group?
If you have to use technical terms, please do not use abbreviations. After mentioning the term in
full take time out to explain to the group what it means. It is quite likely that other participants of
the group have a different academic background from you, and you should make sure you are all on
a level playing field.

Do I begin my participation by requesting the group's permission to do so?
It is not likely that you will get a chance to ask for such permission. It may also go against you (as
appearing weak on your part).

What is the right time to enter a GD to ensure that I am heard properly?
In any GD, there are crests and troughs during the discussion. The crest is when the noise level is
at its peak. The trough is when there is almost total silence. Ideally, you should enter the GD during
the trough period. But in competitive GDs, the crests occur more often and troughs may not occur
at all. In such cases, you could identify the stages in the GD, where ideas dear to you are being
discussed and enter the GD irrespective of the noise level.

How do I participate when the noise level is too high?
You could try the following strategy - Identify the most powerful speaker in the group, and note
down the points that he/she is making. The moment the noise level reduces a little, enter
supporting the powerful speaker. You will have made a strong ally who will carry you through the
noise.

Do I have to be cautious about other participants' feelings (on sensitive issues like
religion, caste etc)?
You certainly do. Insensitivity to others displays a lack of maturity and viciousness. It will act
against your favour.

Is it beneficial to be the first speaker in a group discussion?
Being the first speaker is a high risk, high return strategy. If you can make a good opening
statement, which is relevant and sets the tone for the GD, it will go in your favour. If you do this
well, you may automatically become the group leader. However if you bungle it up (by speaking for
the sake of speaking, not really having anything pertinent to say), it will be remembered and will go
against your favour.

How critical is my fluency in English to my performance?
Command over English is certainly advantageous but will not compensate for lack of good content.
If your content is good, then even if your English might not be great, you must speak it out, rather
than be inhibited by lack of good English. You will get credit for soundness of ideas.

How necessary is it to use examples for illustrating an idea?
Use of examples is helpful in elaborating your point, and helping others understand your idea
better. But please remember to keep it short and simple because in a competitive GD nobody has
the patience to listen to long, drawn out examples.

How much or for how long should I participate?
In a 20 minute GD with 10-12 participants, you should try and participate at least 4 times with each
entry lasting at least 25-30 seconds. You could participate more depending on your comfort level
and the need for participation.

Is it good to be humorous in a GD?
Depends on the situation. In a GD that is fairly relaxed, it may be acceptable. But in a competitive
situation, where the participants are tensed up, your attempts at humour may fall flat.

Should we make an interim summary?
An interim summary is a way of directing the group mid-way through the GD. It helps the group to
pick out and focus on the most important points and thus use the remaining time more effectively.
However it is not necessary to make an interim summary, if the discussion is already well focused.

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What do I do if someone else has already said what I wanted to say?
You have two choices:

1. Agree with the point made by that person and add on to it by displaying the applicability of
the argument to different situations. By doing this you will have broadened the scope of the
argument.
2. Drop the point and think of fresh points.
To avoid getting into a situation where someone else has already spoken your points, do
speak up in the first 4-5 minutes of the GD. If you wait longer, it is almost inevitable that
someone would have spoken your points.

Is the use of slang/colloquialism permitted?
It is best to avoid using slang.

Can I use a language other than English to drive home my point?
No. You will have to stick to English.

How is aggression taken and measured in a GD?
The moment you notice people reacting to you negatively or strongly, you may take it that you are
being too aggressive. The degree of the reaction is the measure of your aggression.

What level of aggression is seen acceptable?
There is a very thin line between aggression and assertiveness. You should always aim to sound
assertive and not stubborn.

Is it true that the person who speaks the most in a GD is the one who is most successful?
This is a myth. Generally the person who has a sound knowledge of the topic and is a clear thinker
speaks more. This leads the students into believing that whoever speaks most is successful. But just
speaking for the sake of speaking will not take you far.

Will I be quizzed about my (or others) participation in the GD?
You may be. Therefore it helps to be alert all through the GD.

Is it true that the GD is used more as an elimination technique rather than as a selection
tool?
Depends on the institute. In most premier institutes it is used as a selection tool, not as an
elimination technique.

What is the level of accuracy desired in the facts and figures you quote during the GD?
An error margin of 5% is acceptable.

Is motivating other people in the group to speak looked upon favourably?
Depends on how it is done. If you openly request someone to speak, you may be putting the other
person in a difficult spot, and the evaluators will not look that upon favourably. It is therefore better
to use other means of motivation, such as agreeing with a halting speaker, adding on to their
points, implicitly supporting and giving them direction.

Does the moderator have any biases or preconceived notions about the topic?
Ideally the moderator is supposed to be unbiased and neutral. But being a human being, the
moderator cannot be totally free from bias. Since this is not a factor within your control, there isn't
much point losing sleep over it.

Can we expect the moderator to stop or cut short the GD much before the stipulated time
is over?
This may happen if the GD becomes too noisy and if the level of discussion deteriorates abysmally.

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Can I be aggressive with a lady participant?
A GD is not the place to demonstrate chivalry. Being rude to any participant (male or female) is
downright unacceptable. You need not extend any special privileges to a lady.

Is it all right to ask pointed questions to other participants during a GD?
It is alright to ask questions for the purpose of clarification but not for the purpose of playing the
devil's advocate and proving them wrong. By playing the devil's advocate you hamper the flow of
the GD. The pointed questions unsettle the other participant and the quality of the GD deteriorates.
This would reflect badly on you and will go against your favour.

Is it necessary that a group should arrive at a conclusion in the stipulated time?
Ideally a group is supposed to reach a conclusion. Normally the time constraints do not allow the
group to do so.

Is an end-summary absolutely essential?
No. If the group has not reached a conclusion, then it would be good if someone puts the whole
discussion into perspective by summarizing. But if there isn't sufficient time, a summary may be
avoided.

Do we have to write a synopsis of the GD once it is over?
Some institutes insist on this, but it is not universal.

Is voting an acceptable method of reaching a consensus?
Certainly not. A GD is not a debate.

How should a group select a topic if asked to?
The group should brainstorm for about two minutes and narrow down the list of topics to 3-4. After
this the group should prioritize them based on the comfort level and ease of discussion of the
topics. This could be done by asking each participant to rank the 4 topics and the most popular
choice should be taken.

Are the topics decided on the basis of the academic background of the participant?
No. Topics are usually general in nature to give a level playing field to everyone.

What do I do if one member is very stubborn and aggressive?
You could use any of the following methods.

• Ignore him and address the other members of the group.
• Be assertive and tell him that his argument is faulty.
• Point out to him that his point is well taken and that the group must progress further by
discussing the ideas presented by others.

What are the acceptable ways of interrupting somebody else, so that I may make my
point?
You can interrupt in any of the following ways:

• "Excuse me, but I feel that what you are saying isn't universally true ..."
• "Yes, I agree with your idea, and I would like to add on to it …"
• "Yes, I think you are right when you say that, but could you clarify what if …"

GD Tips

1. Initiation Techniques
2. Body of the group discussion
3. Summarization/ Conclusion

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Initiation Techniques

• Initiating a GD is a high profit-high loss strategy.

When you initiate a GD, you not only grab the opportunity to speak, you also grab the
attention of the examiner and your fellow candidates.

If you can make a favourable first impression with your content and communication skills
after you initiate a GD, it will help you sail through the discussion.

But if you initiate a GD and stammer/ stutter/ quote wrong facts and figures, the damage
might be irreparable.

If you initiate a GD impeccably but don't speak much after that, it gives the impression that
you started the GD for the sake of starting it or getting those initial kitty of points
earmarked for an initiator!

When you start a GD, you are responsible for putting it into the right perspective or
framework. So initiate one only if you have in-depth knowledge about the topic at hand.

Body of the group discussion

• Different techniques to initiate a GD and make a good first impression:

i. Quotes
ii. Definition
iii. Question
iv. Shock statement
v. Facts, figures and statistics
vi. Short story
vii. General statement

i. Quotes

Quotes are an effective way of initiating a GD.

If the topic of a GD is: Should the Censor Board be abolished?, you could start with a quote
like, 'Hidden apples are always sweet'.

For a GD topic like, Customer is King, you could quote Sam (Wall-mart) Walton's famous
saying, 'There is only one boss: the customer. And he can fire everybody in the company --
from the chairman on down, simply by spending his money somewhere else.'

ii. Definition

Start a GD by defining the topic or an important term in the topic.

For example, if the topic of the GD is Advertising is a Diplomatic Way of Telling a Lie, why
not start the GD by defining advertising as, 'Any paid form of non-personal presentation
and promotion of ideas, goods or services through mass media like newspapers,
magazines, television or radio by an identified sponsor'?

For a topic like The Malthusian Economic Prophecy is no longer relevant, you could start by
explaining the definition of the Malthusian Economic Prophecy.

iii. Question

Asking a question is an impact way of starting a GD.

It does not signify asking a question to any of the candidates in a GD so as to hamper the
flow. It implies asking a question, and answering it yourself.

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Any question that might hamper the flow of a GD or insult a participant or play devil's
advocate must be discouraged.

Questions that promote a flow of ideas are always appreciated.

For a topic like, Should India go to war with Pakistan, you could start by asking, 'What does
war bring to the people of a nation? We have had four clashes with Pakistan. The pertinent
question is: what have we achieved?'

iv. Shock statement

Initiating a GD with a shocking statement is the best way to grab immediate attention and
put forth your point.

If a GD topic is, The Impact of Population on the Indian Economy, you could start with, 'At
the centre of the Indian capital stands a population clock that ticks away relentlessly. It
tracks 33 births a minute, 2,000 an hour, 48,000 a day. Which calculates to about 12
million every year. That is roughly the size of Australia. As a current political slogan puts it,
'Nothing's impossible when 1 billion Indians work together'.'

v. Facts, figures and statistics

If you decide to initiate your GD with facts, figure and statistics, make sure to quote them
accurately.

Approximation is allowed in macro level figures, but micro level figures need to be correct
and accurate.

For example, you can say, approximately 70 per cent of the Indian population stays in rural
areas (macro figures, approximation allowed).

But you cannot say 30 states of India instead of 28 (micro figures, no approximations).

Stating wrong facts works to your disadvantage.

For a GD topic like, China, a Rising Tiger, you could start with, 'In 1983, when China was
still in its initial stages of reform and opening up, China's real use of Foreign Direct
Investment only stood at $636 million. China actually utilized $60 billion of FID in 2004,
which is almost 100 times that of its 1983 statistics."

vi. Short story

Use a short story in a GD topic like, Attitude is Everything.

This can be initiated with, 'A child once asked a balloon vendor, who was selling helium
gas-filled balloons, whether a blue-colored balloon will go as high in the sky as a green-
colored balloon. The balloon vendor told the child, it is not the color of the balloon but what
is inside it that makes it go high.'

vii. General statement

Use a general statement to put the GD in proper perspective.

For example, if the topic is, Should Sonia Gandhi be the prime minister of India?, you could
start by saying, 'Before jumping to conclusions like, 'Yes, Sonia Gandhi should be', or 'No,
Sonia Gandhi should not be', let's first find out the qualities one needs to be a a good prime
minister of India. Then we can compare these qualities with those that Mrs. Gandhi
possesses. This will help us reach the conclusion in a more objective and effective manner.'

Summarization/ Conclusion

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• Most GD do not really have conclusions. A conclusion is where the whole group decides in
favor or against the topic.
• But every GD is summarized. You can summaries what the group has discussed in the GD
in a nutshell.

Keep the following points in mind while summarizing a discussion:

1. Avoid raising new points.
2. Avoid stating only your viewpoint.
3. Avoid dwelling only on one aspect of the GD.
4. Keep it brief and concise.
5. It must incorporate all the important points that came out during the GD.
6. If the examiner asks you to summaries a GD, it means the GD has come to an end.
7. Do not add anything once the GD has been summarized.

GD Do's & Dont's

• Do's

1. Be as natural as possible. Do not try and be someone you are not. Be yourself.
2. A group discussion is your chance to be more vocal. The evaluator wants to hear you
speak.
3. Take time to organize your thoughts. Think of what you are going to say.
4. Seek clarification if you have any doubts regarding the subject.
5. Don't start speaking until you have clearly understood and analyzed the subject.
6. Work out various strategies to help you make an entry: initiate the discussion or agree with
someone else's point and then move onto express your views.
7. Opening the discussion is not the only way of gaining attention and recognition. If you do
not give valuable insights during the discussion, all your efforts of initiating the discussion
will be in vain.
8. Your body language says a lot about you - your gestures and mannerisms are more likely
to reflect your attitude than what you say.
9. Language skills are important only to the effect as to how you get your points across clearly
and fluently.
10. Be assertive not dominating; try to maintain a balanced tone in your discussion and
analysis.
11. Don't lose your cool if anyone says anything you object to. The key is to stay objective:
Don't take the discussion personally.
12. Always be polite: Try to avoid using extreme phrases like: Ì strongly object' or Ì
disagree'. Instead try phrases like: Ì would like to share my views on…' or Òne difference
between your point and mine…' or "I beg to differ with you"
13. Brush up on your leadership skills; motivate the other members of the team to speak (this
surely does not mean that the only thing that you do in the GD is to say "let us hear what
the young lady with the blue scarf has to say," or "Raghu, let us hear your views" -
Essentially be subtle), and listen to their views. Be receptive to others' opinions and do not
be abrasive or aggressive.
14. If you have a group of like-minded friends, you can have a mock group discussion where
you can learn from each other through giving and receiving feedback.
15. Apart from the above points, the panel will also judge team members for their alertness
and presence of mind, problem-solving abilities, ability to work as a team without alienating
certain members, and creativity.

• Dont's

1. Be as natural as possible. Do not try and be someone you are not. Be yourself.
2. A group discussion is your chance to be more vocal. The evaluator wants to hear you
speak.
3. Take time to organize your thoughts. Think of what you are going to say.

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4. Seek clarification if you have any doubts regarding the subject.
5. Don't start speaking until you have clearly understood and analyzed the subject.
6. Work out various strategies to help you make an entry: initiate the discussion or agree with
someone else's point and then move onto express your views.
7. Opening the discussion is not the only way of gaining attention and recognition. If you do
not give valuable insights during the discussion, all your efforts of initiating the discussion
will be in vain.
8. Your body language says a lot about you - your gestures and mannerisms are more likely
to reflect your attitude than what you say.
9. Language skills are important only to the effect as to how you get your points across clearly
and fluently.
10. Be assertive not dominating; try to maintain a balanced tone in your discussion and
analysis.
11. Don't lose your cool if anyone says anything you object to. The key is to stay objective:
Don't take the discussion personally.
12. Always be polite: Try to avoid using extreme phrases like: Ì strongly object' or Ì
disagree'. Instead try phrases like: Ì would like to share my views on…' or Òne difference
between your point and mine…' or "I beg to differ with you"
13. Brush up on your leadership skills; motivate the other members of the team to speak (this
surely does not mean that the only thing that you do in the GD is to say "let us hear what
the young lady with the blue scarf has to say," or "Raghu, let us hear your views" -
Essentially be subtle), and listen to their views. Be receptive to others' opinions and do not
be abrasive or aggressive.
14. If you have a group of like-minded friends, you can have a mock group discussion where
you can learn from each other through giving and receiving feedback.
15. Apart from the above points, the panel will also judge team members for their alertness
and presence of mind, problem-solving abilities, ability to work as a team without alienating
certain members, and creativity.

GD Preparation

While selection tools and techniques like tests, interviews etc. provide good data about an
individual, they fall short in providing real life data of how an individual would be performing in a
real life situation especially a group situation. Team work being an integral part of the BPO work
profile, it is important to ascertain group and inter-personal qualities of an individual. Group
discussion is a useful tool to ascertain these qualities and many organizations use GDs as a
selection tool along with Personal Interviews, aptitude tests etc. A GD is an activity where

• Groups of 8-10 candidates are formed into a leaderless group, and are given a specific
situation to analyse and discuss within a given time limit, which may vary between twenty
minutes and forty-five minutes, or
• They may be given a case study and asked to come out with a solution for a problem
• They may be given a topic and are asked to discuss the same

1. Preparing for a Group Discussion: While GD reflects the inherent qualities of an individual,
appearing for it unprepared may not augur well for you. These tips would help you prepare for GDs:

Reading: This is the first and the most crucial step in preparation. This is a never ending process
and the more you read, the better you are in your thoughts. While you may read anything to
everything, you must ensure that you are in good touch with current affairs, the debates and hot
topics of discussion and also with the latest in the IT and ITES industry. Chances are the topics
would be around these. Read both for the thoughts as well as for data. Also read multiple view
points on the same topic and then create your point of view with rationale. Also create answers for
counter arguments for your point of view. The electronic media also will be of good use here.

Mocks: Create an informal GD group and meet regularly to discuss and exchange feedback. This is
the best way to prepare. This would give you a good idea about your thoughts and how well can you
convince. Remember, it is important that you are able to express your thoughts well. The better you
perform in these mocks the better would be you chances to perform on the final day. Also try to

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interact and participate in other GD groups. This will develop in you a skill to discuss with unknown
people as well.

2. During the Group Discussion:

What do the panelists assess:Some of the qualities assessed in a GD are:

Leadership Skills - Ability to take leadership roles and be able to lead, inspire and carry the team
along to help them achieve the group's objectives.

Communication Skills - Candidates will be assessed in terms of clarity of thought, expression and
aptness of language. One key aspect is listening. It indicates a willingness to accommodate others
views.

Interpersonal Skills - People skills are an important aspect of any job. They are reflected in the
ability to interact with other members of the group in a brief situation. Emotional maturity and
balance promotes good interpersonal relationships. The person has to be more people centric and
less self-centered.

Persuasive Skills - The ability to analyze and persuade others to see the problem from multiple
perspectives.

GD is a test of your ability to think, your analytical capabilities and your ability to make your point
in a team-based environment.

These are some of the sub-skills that also get assessed with the skills mentioned above:

• Clarity of thought
• Group working skills (especially during a group task of case study discussion)
• Conflict handling
• Listening and probing skills
• Knowledge about the subject and individual point of view
• Ability to create a consensus
• Openess and flexibility towards new ideas
• Data based approach to decision making

While, it is not possible to reflect all these qualities in a short time, you would do well if you are able
to show a couple or more qualities and avoid giving negative evidence on others.

GD Preparation

How do I take my chance to speak: Trying to interrupt others while speaking would only harm
your chances. Instead, you may try to maintain an eye-contact with the speaker. This would show
your listening skills also and would help you gauge from his eye-movement and pitch of voice that
he is about to close his inputs. You can quickly take it from there. Also, try and link your inputs with
what he has spoken whether you are adding to or opposing his arguments. This would reflect that
you are actually being participative rather than just doing a collective monologue.

• How to I communicate in a GD: Be crisp and to the point. Be fact based and avoid
making individual opinions that do not have a factual base. Make eye contact with all the
members in the group and avoid looking at the panelists while speaking. The average
duration of the group discussion provides an average of about 2-3 minutes per participant
to speak and you should try to speak about 3-4 times. Hence, you need to be really crisp to
reflect the most in those 30-40 sec. slots.
• How do I convince others and make them agree to my view point: A lot of
candidates make it their mission to make the group reach to a conclusion on the topic. Do

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not forget that some of the topics have been eternal debates and there is no way you can
get an agreement in 15 mins. on them. The objective is not to make others toe your line
but to provide fact based, convincing arguments which create an impact. Stick to this
approach.
• Do leadership skills include moderating the group discussion: This is a myth and
many people do try to impose their order on the GD, ordering people when to speak and
when not to. This only reflects poor leadership. Leadership in a GD would be reflected by
your clarity of thought, ability to expand the topic in its different dimensions, providing an
opportunity to a silent participant to speak, listening to others and probing them to provide
more information. Hence, work on these areas rather than be a self-appointed moderator of
the group.
• Listening: This is a key quality assessed during the GD about which many participants
forget. Active listening can fetch you credit points and would also provide you with data to
discuss. Also, if you have an average of 2-3 minutes to speak, the rest of the 20-25
minutes is required to spent in active listening. For this, maintain eye contact with the
speakers, attend to them (like nodding, using acknowledging words like -I see ok, fine,
great etc.). This would also make you be the centre of attraction as you would appear non-
threatening to the speakers.
• Behaviour during the GD: Be patient; don't get upset if anyone says anything you object
to. Stay objective and don't take the discussion personally. Also, remember the six C's of
communication - Clarity, Completeness, Conciseness, Confidence, Correctness and
Courtesy. Be appreciative & receptive to ideas from other people and open-minded but do
not let others to change your own viewpoint. Be active and interested throughout. It is
better to participate less if you have no clue of the topic. You may listen to others and take
clues from there and speak. You would be assessed on a range of different skills and you
may think that leadership is key, you need to be careful that you don't dominate the
discussion.
• Quality Vs Quantity: Often, participants think that success in group discussions depends
on how much and how loudly they speak. Interestingly, it's the opposite. Also, making your
point on the topic, your views are important and the group needs to know. This will tell you
are knowledgeable and that you participate in groups
• Summarizing: If you have not been able to initiate the discussion, try to summaries and
close it. Good summarizing would get you good reward points. A conclusion is where the
whole group decides in favour or against the topic and most GDs do not have a closure. But
every GD can be summarized by putting forth what the group has discussed in a nutshell.
Keep the following points in mind while summarizing a discussion:
o Avoid raising new points.
o Avoid stating only your viewpoint.
o Avoid dwelling only on one aspect of the GD
o Keep it brief and concise.
o It must include all the important points that came out during the GD
o If you are asked to summarise a GD, it means the GD has come to an end.
o Do not add anything once the GD has been summarised.

Some Positive Task Roles in a Group Discussion:You may want to play one or more of them:

• Initiator
• Information seeker
• Information giver
• Procedure facilitator
• Opinion seeker
• Opinion giver
• Clarifier
• Social Supporter
• Harmonizer
• Tension Reliever
• Energizer

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• Compromiser
• Gatekeeper
• Summarizer

Negative Roles to be Avoided

• Disgruntled non-participant
• Attacker
• Dominator
• Patronizer
• Clown

Feedback template: While doing mocks for GD preparation, you would get benefited by the
feedback of others. For the purpose, we are providing a template for feedback - both quantitative
and qualitative. The items described over there are a suggested list and not a complete one. You
may make changes in it depending upon your need.

GD Mistakes

Here's a list of the most common mistakes made at group discussions:

Emotional outburst

Rashmi was offended when one of the male participants in a group discussion made a
statement on women generally being submissive while explaining his point of view.
When Rashmi finally got an opportunity to speak, instead of focussing on the topic, she
vented her anger by accusing the other candidate for being a male chauvinist and went on
to defend women in general.

What Rashmi essentially did was to

• Deviate from the subject

• Treat the discussion as a forum to air her own views.

• Lose objectivity and make personal attacks.

Her behaviour would have been perceived as immature and demotivating to the rest of
the team.

Quality Vs Quantity

Gautam believed that the more he talked, the more likely he was to get through the GD.
So, he interrupted other people at every opportunity. He did this so often that the other
candidates got together to prevent him from participating in the rest of the discussion.

• Assessment is not only on your communication skills but also on your ability to be a
team player.

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• Evaluation is based on quality, and not on quantity. Your contribution must be relevant.

• The mantra is "Contributing meaningfully to the team's success." Domination is
frowned upon.

Egotism Showing off

Krishna was happy to have got a group discussion topic he had prepared for. So, he took
pains to project his vast knowledge of the topic. Every other sentence of his contained
statistical data - "20% of companies; 24.27% of parliamentarians felt that; I recently read
in a Jupiter Report that..." and so on so forth. Soon, the rest of the team either laughed at
him or ignored his attempts to enlighten them as they perceived that he was cooking up
the data.

• Exercise restraint in anything. You will end up being frowned upon if you attempt
showing-off your knowledge.

• Facts and figures need not validate all your statements.

• Its your analysis and interpretation that are equally important - not just facts and figures.

• You might be appreciated for your in-depth knowledge. But you will fail miserably in
your people skills.

Such a behavior indicates how self-centered you are and highlights your inability to work
in an atmosphere where different opinions are expressed.

Get noticed - But for the right reasons

Srikumar knew that everyone would compete to initiate the discussion. So as soon as the
topic - "Discuss the negative effects of India joining the WTO" - was read out, he began
talking. In his anxiety to be the first to start speaking, he did not hear the word "negative"
in the topic. He began discussing the ways in which the country had benefited by joining
WTO, only to be stopped by the evaluator, who then corrected his mistake.

• False starts are extremely expensive. They cost you your admission. It is very important
to listen and understand the topic before you air your opinions.

• Spending a little time analyzing the topic may provide you with insights which others
may not have thought about. Use a pen and paper to jot down your ideas.

• Listen! It gives you the time to conceptualize and present the information in a better
manner.

Some mistakes are irreparable. Starting off the group discussion with a mistake is one
such mistake, unless you have a great sense of humor.

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Managing one's insecurities

Sumati was very nervous. She thought that some of the other candidates were
exceptionally good. Thanks to her insecurity, she contributed little to the discussion.
Even when she was asked to comment on a particular point, she preferred to remain
silent.

• Your personality is also being evaluated. Your verbal and non verbal cues are being
read.

• Remember, you are the participant in the GD; not the evaluator. So, rather than
evaluating others and your performance, participate in the discussion.

• Your confidence level is being evaluated. Decent communication skills with good
confidence is a must to crack the GDs.

Focus on your strengths and do not spend too much time thinking about how others are
superior or inferior to you. It is easy to pick up these cues from your body language.

Knowledge is strength. A candidate with good reading habits has more chances of
success. In other words, sound knowledge on different topics like politics, finance,
economy, science and technology is helpful.

Power to convince effectively is another quality that makes you stand out among others.

Clarity in speech and expression is yet another essential quality.

If you are not sure about the topic of discussion, it is better not to initiate. Lack of
knowledge or wrong approach creates a bad impression. Instead, you might adopt the
wait and watch attitude. Listen attentively to others, may be you would be able to come
up with a point or two later.

A GD is a formal occasion where slang is to avoided.

A GD is not a debating stage. Participants should confine themselves to expressing their
viewpoints. In the second part of the discussion candidates can exercise their choice in
agreeing, disagreeing or remaining neutral.

Language use should be simple, direct and straight forward.

Don't interrupt a speaker when the session is on. Try to score by increasing your size, not
by cutting others short.

Maintain rapport with fellow participants. Eye contact plays a major role. Non-verbal
gestures, such as listening intently or nodding while appreciating someone's viewpoint
speak of you positively.

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Communicate with each and every candidate present. While speaking don't keep looking
at a single member. Address the entire group in such a way that everyone feels you are
speaking to him or her.

Sample Mock GD - I

Sample Mock GD 2 >>

Candidates are divided in groups of 8 to 10 and each group is tested by a panel of Judges. Usually
topics of general interest are given by the panel to the group and the group is asked to proceed
with discussion. Every candidate is supposed to express his opinion and views on the topic given.
The time for discussion is approximately 20 minutes. During the discussion, the panel of Judges
quietly observes the performance and behavior of the candidates and makes his own assessment.

Mock GroupDiscussion :

Most topics are taken from the current political or economic scene so if one has just kept abreast of
current affairs, then he will be able to make a mark. We give below a group discussion on a
common topic and give some typical responses of students. We then analyze the discussion so that
readers can develop their own strategy for themselves.

JUDGE : Good morning. You can choose any topic you like or take a slip from that box. You are
given one minute to think to start with the discussion. The observers will not interfere in your
discussion. If no conclusion is reached, we may ask each of you to speak for a minute on the topic
at the end of the discussion. The topic on the slip is "Multinationals: Bane or Boon". I suggest you
should start the discussion.

Mr A : This is a good topic. I am against multinationals. We have Coke and Pepsi. Do we need
them? We can manufacture our own soft drinks. Multinationals destroy the local industry and sell
non-essential products.

Mr B : I agree with you. What is the fun of having Coke and Pepsi? We have our own Campa Cola.

Mr C : I think water is good enough.

Mr D : We are not here to discuss soft drinks. The topic given to us is a much larger one. First, let
us define multinational companies. They are merely large companies which operate in a number of
countries. There could be some Indian multinationals also. So there is nothing wrong with them.
The point is whether they have a good or bad impact on the host countries. We have to discuss
their business practices and find out whether they are desirable or not.

Mr E : That is a very good introduction to the topic. Multinational companies do serve an important
function that they bring new products and technologies in countries which do not have them. And it
is not just Coke and Pepsi. They set up power plants and build roads and bridges, which really help
in the development of host countries.

Mr F : But are they all that good? We have seen that they destroy local industry. In India they just
took over existing companies. They came in areas of low technology. Moreover, we have to see why
they come at all. They come for earning profits and often remit more money abroad than they bring
in.

Mr A : I agree with you. I am against multinationals. We can produce everything ourselves. We
should be swadeshi in our approach. Why do we need multinational companies?

Mr E : We may not need multinational companies but then it also means that our companies should
not do business abroad. Can we live in an isolated world? The fact is that we are moving towards

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becoming a global village. The world is interconnected. Then we have also seen that foreign
companies bring in business practices that we are impressed with. Look at foreign banks. They are
so efficient and friendly that the nationalized banks look pathetic in comparison. I think we can
learn a lot from multinationals if we keep our eyes and mind open.

Mr B : Take a look at McDonald's. They are providing quality meals at affordable prices. One does
not have to wait at their restaurants.

Mr C : How do you account for the fact that they take out more than they put in and thus lead to
impoverishing the country?

Mr D : The fact is that every poor country needs foreign investment. Poor countries often lack
resources of their own. That is why they have to invite foreign companies in. There is nothing wrong
in this because then products like cars, air conditioners and so on can be made in poor countries.
Often multinationals source products from different countries which helps boost their export
earnings.

Mr E : We have been talking about Coke and Pepsi. It is well known that Pepsi is in the foods
business also and has helped farmers in Punjab by setting up modern farms to grow potatoes and
tomatoes. Modern practices have helped the people in that area.

Mr A : I still feel that multinationals are harmful for the country.

Mr D : Well, there could be negative things associated with such companies. They may not be very
good in their practices. But can we do without them? I think the best way is to invite them but also
impose some controls so that they follow the laws of the country and do not indulge in unfair
practices.

Mr E : I think laws are applicable to everyone. Very often officials in poor countries take bribes. The
fault lies not with the company which gives a bribe but the person who actually demands one. Why
blame the companies for our own ills?

Mr A : What about the money they take out?

Mr D : We have had a good discussion and I think it is time to sum up. Multinationals may have
good points and some bad ones too, but competition is never harmful for anyone. We cannot live in
a protected economy any longer. We have been protected for many years and the results are there
for everyone to see. Rather than be close about multinationals, let us invite them in selected areas
so that we get foreign investment in areas which we are lacking. Laws can be strictly enforced that
companies operate within limits and do not start meddling in political affairs.

Analysis : Though Mr A started the discussion, he could not make any good points. Later, he could
not give any points about why multinationals are bad. It is also a bad strategy to say at the outset
whether you are for or against the topic. Remember, it is not a debate but a discussion. The first
step should always be to introduce the topic without taking sides. See the way in which the
discussion is proceeding and give arguments for or against. The observer is not interested in your
beliefs but in what you are saying. The participation of Mr B and C is below average. A candidate
must make 3-4 interventions. Their arguments are also not well thought out and add nothing to the
argument. It is important to say relevant things which make an impact rather than speak for the
sake of speaking. The arguments of Mr D and E are better. They seem to be aware of the role of
multinational companies. Mr E's approach is better as he intervenes a number of times. He has also
taken initiative in the beginning and brought order to the group. If selection has to be made from
the above six candidates, the obvious choice would be Mr E and thereafter, Mr D.

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G ds preparation kit for students

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