Global Open Banking Landscape

Global Open Banking
Landscape
—
June 2020

Summary
The Initiative:
• Joint initiative by IBM Academy of Technology and
IBM Industry Academy to analyze approach to
open banking by countries around the world
• Key topics include regulatory / industry led,
technical standards, use cases and adoption levels
by financial institutions, third parties and
consumers, and IBM opportunities*
Key Outcomes:
• 81 participants from 20+ countries, across IBM
brands
• Report covers 18 countries in 5 continents
• Consolidated view - executive summary,
opportunities and prioritization matrix, use cases,
technical reference architecture, and
recommendations*
• Being used to support opportunities worldwide
Insightful, inspired innovation.
IBM Industry Academy
+
* Not included in external distribution of the report

Contents
Introduction to Open Banking
Executive Summary 4
Map of Regions 5
Open Banking opportunities & prioritization matrix 6
Detailed Use Cases 7
How they Compare 9
Open Banking Reference Architecture 10
IBM Global Banking Recommendations*
Asia
China 13
India 19
Japan 32
Singapore 44
Sri Lanka 47
Oceania
Australia 49
New Zealand 55
Americas
United States 59
Canada 66
Brazil 69
Europe
United Kingdom 75
Spain 80
Italy 86
Ireland 87
France 88
Germany, Austria, Switzerland (DACH) 91
Middle East
Turkey 97
United Arab Emirates 101
Contributors 106
© IBM Corporation 3

OPEN BANKING: REGULATION DRIVING INNOVATION
Open banking is a strong force of innovation in an industry that is under enormous pressures
from customers, regulators and FinTech innovators. Trends of multi-channel, omni-channel and
platform banking are paving the way for banks to adopt open banking standards. With Open
Banking / PSD2, the regulators around the world are opening the industry – allowing access to
consumers’ data to third-party service providers. Very often these service providers are startups
and online financial service vendors. The consent to share data comes from consumers. With
the consent, FinTechs can then use the shared data and data via open APIs. The purpose of this
exercise is that the regulators want to level the playing field and create competition that drives
innovation and ultimately value for the customer.
COLLABORATION RATHER THAN COMPETITION
The creation of innovative networks that provide access to open APIs comes in a time when
open source software, co-creation and co-development, and cloud computing form the future of
infrastructure and application design. Cloud native development via open source software and
the use of shared programming assets in GitHub repositories accelerate development time by at
least 30%. The fact that developers share assets and methodologies freely provides quicker time
to market and richer functionality. Banks like BBVA, Citigroup, and Capital One started in 2016
with their developer marketplaces to support the sharing economy around API development.
Developers, creators, and users of APIs and open banking assets is because everyone gains
something. Creators and consumers of APIs find new ways to find value for themselves and their
development processes by embracing modular and standardized development frameworks. And
they find ways to build on each other and thus create new innovative services and programing
assets that can be leveraged by the community to create value for the end-users.
The method of development is agile, and the result is unprecedented development speed. The
collaboration among developers focuses on openness and speed and on monetization of assets
that are created in the process of exchanging value among the participants. The winners in this
sharing economy are speedy and innovative developers who can easily and quickly distribute
their APIs and find ways to monetize them.
The operating model for open banking is the marketplace of platform model where snippets of
code or microservices applications are shared and improved upon a community of developers.
The programs and functions of this speedy innovation are shared with regulators and banking
professionals inside and outside the bank and thus hardened for regular business use. The
sharing and extension of development can not only span across the banking services supply
chain, but also extend to the non-banking supply chains within other industries. Thus creating
new opportunities for banks and their clients.
OPEN ARCHITECTURES AND MANAGEMENT OF ASSOCIATED SECURITY
RISKS
Open banking relies on access to various data to create new value for participants. However, the
open nature and open access pose security challenges for all participants as malicious programs
may be introduced. Banks, third party providers and FinTechs can leverage security protection
for network, APIs, and client apps. But security threats will continue to be part of the industry.
Secure Financial Services cloud with pervasive and homomorphic encryption techniques will
safeguard the participants.
THE CULTURE SHIFT OF THE OPEN BANKING MOVEMENT
Traditionally banking has been a closed shop and was built on the trust between customers and
advisors, and applications that protect all digital assets. As the regulation demanded openness
and open access in a secure manner, the experience was enriched by the access to new features
like account aggregation, partly automated account switching or automatic money transfers
between accounts. Customers get value via banking apps that are based on open APIs.
Executive Summary

Map of Regions
Regulation Driven:
Regions with Open Banking regulations
• Australia
• Brazil
• European Economic Area
• India
• Japan
• United Kingdom
Market Driven:
Regions driven by Banks, Fintechs, and Consumers
• Canada
• China
• New Zealand
• Singapore
• Sri Lanka
• Switzerland
• Turkey
• United Arab Emirates
• United States
Not all regions depicted are currently discussed in this document

Open banking opportunities and prioritization matrix
© IBM Corporation
V
C
Value-driven use cases
V1 Account aggregation
V2 Budgeting
V3 Financial product matching
V4 Non-financial product matching
V5 Financial coaching/nudges
V6 Tax calculations
V7 KYC
V8 P2P lending/ matching
V9 Third party referrals
V10 Savings
V11 Identity provider
V12 Receipt management
Cross-industry use cases with embedded banking
services
C1 Mega App – YONO, WeChat, WhatsApp
C2 Embed B2B, B2B2C payment processing
C3 PoS lending
C4 KYC, Financial Crime services
C5 Current account as-a-service
Patriciate in or create a marketplace
M1 Retail
M2 eCommerce
M3 Agriculture
M4 Travel and Transport
M
6
• Marketing
• Customer Loyalty
• Loan Financing
• Equity Actions
• Foreign Exchange Business
• eCommerce
• Payments and Settlement
• Investments
• Loan Origination
• Product Sale
• Account Opening
• Information Enquiry
• Loan Servicing
Impact
Complexity
V2
M1
V3
V6
V5
M2
V1
V7V8
M3
V9
C1
V4
V10
C2
C3
C4
M4V11
C5
V11
V12
Customer Value
Categories of APIs

7
Detailed Use Cases
Use Case Industry/ Client
Open Banking
Capability
Payment capture and processing – B2C or, B2B or, B2B2C (e.g. Retail stores, QR code based) Cross-Industries Read + Write
Transfer of funds as a new account is opened Banking – savings Read + Write
Payment of salaries, one-off bonuses in near real time Cross-Industries Read + Write
Account Aggregation Banking Read Only
Product matching based on income/ spend across banking/ non-banking products. For example – new
mobile/ landline/ broadband/ gas/ utility/ TV & Entertainment/ Subscription packages
Cross-Industries Read + Write
Identity verification services including ownership of account, account details, balance, transactions. Could
be used for retail and SME customers
Cross-Industries Read + Write
Confirming that the accounts are still active – pay 0.1 into a given account Cross-Industries Read + Write
Integration of banking data with cloud-based accounting and tax software Cross-Industries Read + Write
Tax-related payments Cross-Industries Read + Write
Receipt Management – attaching receipts to individual banking transactions Cross-Industries Read + Write
© IBM Corporation© IBM Corporation

8
Use Case Industry/ Client
Open Banking
Capability
Transaction Categorization/ spend analysis Banking Read + Write
Prefill application forms – a new credit card, mortgage application that requires a lot of data and requires
accuracy
Cross-Industries Read only
Banking Connectors – using APIs to build connectors to banks across the world Cross-Industries Read + Write
Micro-lending at PoS terminals Retail/ Banking Read + Write
Provisioning of new accounts as a result of partner onboarding a customer (e.g. BBVA + Uber) Cross-Industries Read + Write
Bundling of products and services – bank owned or, partner products. Revenue management Cross-Industries Read + Write
Missing rewards/ cashback/ voucher and discount codes Cross-industries Read only
Travel (flight/ train) delay compensation Cross-industries Read only
Life event detection and budget/ savings planner including switching services/ avoiding product fee or,
overdraft charges
Cross-industries Read only
Account to Account charity transfers Cross-industries Read + Write
Detailed Use Cases
© IBM Corporation© IBM Corporation

How they Compare
Use Cases/
Drivers
Account &
Statement
Information
Services
Payment
Services
Personal Financial
Management, Financial
well-being, & Wealth
Management
Commercial
Banking/Wholesale
Banking
Transaction
Authentication
“Super”
Apps
Lending/Loans
Creation of a new
account
Foreign
Currency
Exchange
Integration with
third party
services
Read-Only
Data Points
China
India
Japan
Singapore
Sri Lanka
Australia
New
Zealand
U.S.A
Canada
Brazil
EU
Turkey
U.A.E

Open Banking Reference Architecture
Data & AI
External API Gateway
Core Applications and Systems of Record
Product Payment
Account Customer
Internal API Gateway
Customer Deposit Credit Card
Business Services
Customer
Reference
Data
Customer
Position
Servicing
Mandate
Product
Directory
Credit
Card
Position
Keeping
Savings
Account
Current
Account
Product
Open Banking APIs & Services
Developer Portal Sandbox
Authentication
Consent Management
TPP Management
Metrics / Reporting / Audit
ATM
TPP ApplicationsChannel Applications
DevOps
Security
Governance
Common
Capabilities
UX Design
Cloud
Infrastructure
Data Cache
Branch
Regulatory
Bodies
Identity
Registries
Outside of
the Bank
Open
Banking
Directories
Payment
Networks
Business
Partners

Relevant IBM Offerings
Data & AI
Core Applications and Systems of Record
Product Payment
Account Customer
Customer Deposit Credit Card
Business Services
Customer
Reference
Data
Customer
Position
Servicing
Mandate
Product
Directory
Credit
Card
Position
Keeping
Savings
Account
Current
Account
Product
Open Banking APIs & Services
Developer Portal Sandbox
Authentication
Consent Management
TPP Management
Metrics / Reporting / Audit
ATM
TPP ApplicationsChannel Applications
DevOps
Security
Governance
Common
Capabilities
UX Design
Cloud
Infrastructure
Data Cache
Branch
Regulatory
Bodies
Identity
Registries
Outside of
the Bank
Open
Banking
Directories
Payment
Networks
Business
Partners
IBM API Connect
Z/OS Connect
Safer Payments
Trusteer
Cloud Identity/ ISAM
Cloud Paks
Data Cache
Partners
IBM Services
IBM Cloud
AI

Asia
China 13
India 19
Japan 32
Singapore 44
Sri Lanka 47

China
• Open banking is widely adopted by banks and
Fintechs in China, led by Fintechs and large banks,
to grow their customer base and to meet the
growing needs of their customer
• Tier 1 and 2 banks build their own ecosystems and
collaborate with Fintechs
• Fintechs (Alibaba, Tencent, Baidu, JD, Meituan,
etc.) dominate the consumer finance ecosystems
and collaborate with banks
• Tier 3 and 4 banks infuse their financial services
capabilities into Fintechs using API/SDK
WHAT IS OPEN BANKING IN THE COUNTRY?
Research Report of Open
Banking 2019 by the
National Internet Finance
Association of China (NIFA),
a national self-regulatory
organization in the field of
internet finance and is
initiated by the People’s
Bank of China in
collaboration with relevant
ministries and commissions

People’s Bank of China is the main banking regulator
In the FinTech Development Plan (2019-2021), PBoC
outlined several open banking related action items
– Extend the financial services channels including using
API and SDK for cross industry collaboration
– Improve the operational efficiency of financial
services services using technology including Mobile
Internet, AI, Big Data, and Image Recognition
– Enhance capabilities for more inclusive banking
– Optimize the SME loan and financing services
FinTech Development Plan (2019-2021) by People’s Bank of China
China
REGULATORS & REGULATIONS ISSUED

© IBM Corporation
Buyer’s Bank
（Card Issuer)
Merchant’s Bank
(card acquiring)
3. Payment instruction
1. Purchase
2. Payment request
Payment Initiator
Consumer
Merchant
Merchant’s
payment
processor
POS
POS
Payment Initiator
Retail Payments
Before:
POS, offline, banks dominate China payment
market
After:
Mobile apps, 3rd
party FinTechs (Alipay, WeChat Pay) dominate
payment market, banks are catching up
Buyer’s
（Card Issuer)
Bank Merchant’s
(card acquiring)
Bank
1. Purchase
2. Payment request
FinTech Payment
(Alipay Wechat pay)
Banks Payment
Consumer
Merchant
FinTech
(3rd party acquiring
Alibaba, Tencent)
China
USE CASES
15
NetsUnion Clearing Corporation (NUCC)

© IBM Corporation
Consumer Loans at POS
At the Point of Sale (POS), the customer applies for a Quick Loan to pay for the purchase. The POS operator uses the smart POS to collect required information to open a type II
account for the customer, submits a quick loan application, and completes the purchase transaction once the loan is approved.
Does the applicant have an
account with the bank?
Collect personal info
Collect order info
Collect application info
Collect Type I account info
Applicant security code
ID Card
Mobile Number
Order Info
Applicant Info
POS Operator
Quick Loan
applicant
Submit loan application and
query status
Sign loan, use
contract
Opening Type II account
Account Opening
successful
Successful
No
Loan applied to order and receipt printed
Application
Status
Failed
Yes
China
USE CASES
16

WeChat
China
CONSUMER ADOPTIONS
Fintechs and banks to consumers - retail banking payment
• Alipay with 400M customers
• WeChat pay with 600M customers
• CMB mobile apps with 100M customers
SPD Bank (Shanghai Pudong Development Bank)
• 400+ API endpoints, covering consumer & business accounts,
consumer & business loan, payments & settlement, investment &
wealth, foreign currency exchange, rewards, bank information,
and more
• 200+ business partners using these APIs
• 3,300,000 API calls per day
CMB Payment
Alipay
17© IBM Corporation

© IBM Corporation
China
TECHNICAL STANDARDS
Open banking initiatives in China are driven by market
competition, not by government regulation.
There are no current standards. The China Banking
Association is working on technical standards with focus
on
• Data standards
• API/SDK standards
• Data security
• Data privacy
• 3rd party management
• Data exchange management
• And more
18

India
While India did not adopt Open Banking or PSD2 as is, in the
year 2016, Reserve Bank of India (RBI), the Indian banking
regulator adopted concepts underlying Open banking / PSD2 via
a directive for the registration and operations of Account
Aggregators (AA). The AAs, similar to TPPs, will facilitate
exchange of customer’s financial data among banks, FinTechs,
other users based on customer’s consent.
As per RBI, “Business of an account aggregator” means the
business of providing under a contract, the service of, retrieving
or collecting information of its customer pertaining to such
financial assets, as may be specified by the Bank from time to
time; and consolidating, organizing and presenting such
information to the customer or any other person as per the
instructions of the customer.
However, much before PSD2, in 2009-10, the Government of
India had already started building unique identification (UID-
Aadhaar) for India and had made the API available.
This in turn spurred API activity as banks and FinTechs wanted
to leverage UID for business purposes. Between 2010 and
2016, Government of India built various APIs for nationwide
use, known as the India Stack. This included Unified Payments
Interface (UPI) that unleashed changes in Indian payments,
banking and FinTech industries.
Taking cues from the changes in the global banking industry in
terms of regulatory underpinnings of PSD2, open banking, many
forward looking Indian banks such as top private banks and
some public sector banks including State Bank of India (SBI), the
largest Indian bank, adopted APIs to trigger innovation, build
customer centric applications and develop competitive
advantage.
Largely, the Indian banking sector has two flavors of Open
banking, Account Aggregators initiated by RBI and voluntary
adoption by the banking industry and FinTechs.

© IBM Corporation
India
Entity Description Indian Context Account Aggregation
Account Servicing Payment
Service Providers (ASPSP)
An organization providing and maintaining Payment
Accounts for customers.
Banks
Financial Information Provider
(FIP)
Account Information Service
Provider (AISP)
AISP is a TPP, that makes use of PSD2 APIs only for the
purpose of requesting information regarding the
Account Balance, Transaction and Profile. It can
potentially aggregate customer's account information
across multiple accounts and across multiple ASPSP
to provide a consolidated view of finances to
applications such as a.
NBFC – AA
NBFC – Account Aggregator
Payment Initiation Service
Provider (PISP)
PISP is a TPP, that makes use of PSD2 APIs for the
purpose of making payments.
UPI Unified Payment Integrator
There are similarities between Open Banking in UK / PSD2 in Europe and Account Aggregation in India
20

India
RBI supported APIs but Indian banks started earlier..
2014 2016 2017-18
• Defines guidelines for
NBFC AA Ombudsman
2019
• Publishes Technical
Specifications for all AA
Ecosystem Participants
• Gives in-principle approval to 9
NBFC companies to operate as
AA
RBI, Regulator
Banks
2014 2016 2018 20192017
• RBI starts deliberation on
roadmap for creating
standards and protocol for
setting up account
aggregation facility for
financial assets
• Sporadic API conversations.
Yes bank & RBL start
tinkering with API
development
• Top tier banks run appathons/
hackathons and start
developing POCs/ initial API
use cases
• API developments picks up
pace
• More banks run hackathons
and build APIs
• Second tier banks start their
API journey
• Banks extend API capabilities
and operationalize APIs
across business units.
• Banks build API portals/
sandboxes
• Publishes Master Direction on
Account Aggregation
• Announces creation of a new
licensed entity called Account
Aggregator (AA)
2015

India
USE CASES & CONSUMER ADOPTIONS
Licensed Account Aggregators
• Aditya Birla Trustee Co Pvt Ltd.
• CAMS FinServ
• Cookiejar Technologies Pvt Ltd. (Product titled
Finvu)
• Jio Information Solutions Limited
• NESL Asset Data Limited
• Perfios Account Aggregation Services Pvt Ltd.
• Yodlee Finsoft Pvt Limited
India Stack Indicators
• 1.254 Billion Aadhaar enrollments
• 38.426 Billion Aadhaar authentications
• 339 million Aadhaar linked bank accounts
• 7.944 billion eKYC
• UPI handles over 1 billion transactions / month
with value of USD 27 billion in value
Source

India
USE CASES
Indian banking has many new entrants such as payments banks,
neo banks, digital only banks by incumbents and FinTechs. For
all these new entrants, API adoption is a fundamental strategy.
With lack of legacy systems, API adoption is an easier and
prudent choice. Various FinTech business models such as below
use APIs extensively
• Payment Gateways
• Digital Wallets
• Digital Insurance/ InsurTech
• Digital lending
• PoS
• Payments banks
• Tech companies in financial services
• Transaction delivery
• Neo banks
• Alternative credit scoring
• API-based bank-as-a-service platforms
• Alternative insurance underwriting
Indian Neo Banks include Open Bank, NiYo, Yelo, eipFi
Digital Banks
• Digibank by DBS is a mobile-only bank offering products like
savings/deposits, investments, insurance, loans, cards,
remittances.
• 811 by Kotak Mahindra Bank is full-service digital bank
account with a mobile app, a virtual debit card, up to 6%
interest, zero charges on non-maintenance of balance, and
free online money transfers.

India
USE CASES
FinTechs
• Payment Gateways: Cashfree, ATOM technologies,
CCAvenue, BillDesk, Instamojo, OboPay, Ingenico, DirecPay
• Digital wallets: Google Pay, Amazon Pay, Mobikwik, PayZapp,
Paytm, PhonePe, Ezetap, Freecharge, Jiomoney
• SME Lending: Lendingkart, ezetap, LoanTap, Capital Float
• Alternative Credit scoring: ePayLater, NeoGrowth,
Lendingkart, Aye Finance, RupeeCircle, Indifi Technologies
• Yodlee: financial data aggregation platform provides APIs
that deliver data from over 21,000 global data sources and
provide the bank with credit card, investment, loans,
rewards, and financial account data you need
FinTech Collaboration - Many financial institutions have
developed API sandboxes that can be used by FinTechs
§ National Stock Exchange’s (NSE) open trading API sandbox
will allow FinTech start-ups to build trading, portfolio
management and analytics applications.
§ HDFC bank is collaborating with FinTechs. These FinTechs,
such as, Betterpalce, Hylo, GetOn Infotech, Pennant Fin
Services, DocBoyz, use HDFC bank’s APIs e.g. for
innovative solutions for bank and its own customers.

© IBM Corporation
India
CONSUMER ADOPTIONS
Banks are creating API ecosystem /API economy in India
State Bank of India – the largest API provider , has developed over a
thousand APIs
Yes Bank - YES FinTech Developer - India’s largest API sandbox with
50+ virtual APIs - will host over 100 APIs by the end of FY20
Federal Bank – APIs for fund transfers, smart collections, UPI
payments, digital credit or account opening
HDFC Bank – 104 public APIs and 800+ private APIs ( per analyst
meet 2019)
ICICI Bank – strong suite of APIs . (retail/ business banking,
payments, cards, ICICI securities, Prudential, Lombard, KYC etc.)
Kotak Mahindra Bank – API portal for banking, lending & payments.
Engagement with FinTech, Enterprises, Developers, SMEs - 125 partners
with over 1 million transactions. Use of e-Mandate
• Banks are developing public, private APIs for various
business units like retail banking, corporate banking and for
KYC, cards, lending, trade finance, cash management
payments, business etc.
• Banks are collaborating with FinTechs to drive innovation
and are using APIs to share the data both ways
• Banks are also consuming APIs such as for UPI, Aadhaar.
25

India
CONSUMER ADOPTIONS
India’ API based Innovation story has appealed to many countries
India is taking its digital success stories such as Aadhaar, Direct Benefit
Transfer (DBT) and the Unified Payments Interface (UPI) to other
countries, as a means of strengthening its ties through ‘digital
diplomacy’.
India has already built an e-office platform for Sri Lanka last year
Cambodia ha started work with India team for soil health card project
Morocco is interested in building an Aadhaar like digital identity
program.
UPI is being explored in Singapore and in United Arab Emirates. Few
FinTechs have already started getting queries from international
banks, financial institutions and governments from Singapore, UAE,
China, Africa, Egypt, Nigeria, Sri Lanka, Philippines, Bangladesh and
South East Asian countries.
BHIM UPI for Singapore, jointly developed by National Payments
Corporation of India (NPCI) and Network for Electronic Transfers (NETS)
of Singapore, is expected to launch in February 2020.
NPCI has setup a subsidiary to export the much-acclaimed UPI for
governments and central banks interested in implementing similar
instant fund transfer in their countries.
Top technology firms such as Google, Facebook and Uber among others
which are using the unique challenges of the country to create
innovative products for the country first and then are rolling them out
globally after they become successful in India (e.g., Tez- Google Pay)

India
CONSUMER ADOPTIONS
API Platform players in the Indian market
With growing interest in API usage across private and public banks, API platform companies have emerged such as:
Yap, banking and payment products-focused API platform – clients include banks like Yes Bank, DCB Bank, Equitas Small finance
bank, and FinTechs like Cred, Open bank, Niyo.
Setu, claims to build low-cost, modular API infrastructure, marketplace for FinTech APIs that developers can cherry-pick to cater to
the specific needs of their niche customers. Enabling FinTech to power India’s financial infrastructure needs tomorrow and go live in
a matter of days, not months. ( https://docs.setu.co)
Zeta, a FinTech has launched Fusion, an API based platform as a service for other FinTechs in Nov 2019. Its API banking platform has
been adopted by 70 FinTechs in the last two months. The FinTechs can collaborate with banks that are customers of Zeta such as
RBL bank, IDFC First bank, and Kotak Mahindra bank
Yappes, a Unified Platform for API management and distribution. It allows Developers to build their APIs from scratch. Users can
design, develop, test, and release a production ready API for distribution all on the Yappes platform. API Providers can build, design
and manage APIs from scratch or onboard the existing APIs.

India
TECHNICAL STANDARDS & ARCHITECTURE
Regulations, Guidelines and Technical Standards for Open (API) Banking in India
Open Banking draws its momentum from regulation and
governmental drive. Reserve Bank of India, the banking
regulator has issued regulations for Account Aggregators
which draws on underlying concept of Open Banking.
§ Guidelines for NBFCs on becoming Account
Aggregators issued in 2016
§ Technical Specifications for all participants of the
Account Aggregator (AA) ecosystem, issued in 2019
Institute for Development & Research in Banking Technology
(IDRBT) established by RBI for spearheading technology
absorption in the Indian Banking and Financial Services Sector
has issued a handbook on APIs.
• https://www.idrbt.ac.in/assets/publications/Best%20
Practices/2019/handbook_on_API(2019).pdf

India
Reporting requirements for Account Aggregators
As per ”Reporting of transactions to FIU or other competent
authorities” clause # 5.11, NBFCs (Account Aggregators)
would be responsible for making Currency Transactions
Reports and Suspicious Transactions Reports to FIU or any
other competent authority in respect of the NBFCs' customer
related activities carried out by the service providers.
As per ”Data Security” clause # 8 (f), Information System
Audit of the internal systems and processes shall be in place
and shall be conducted at least once in two years by CISA
certified external auditors. Report of the external auditor shall
be submitted to the Regional Office of the Department of
Non-Banking Supervision of the Bank, under whose
jurisdiction the Registered Office of the Account Aggregator is
located, within one month of submission of the report by the
external auditor.
As per “Corporate Governance” clause #14, An Account
Aggregator shall have adequate internal mechanisms for
reviewing, monitoring and evaluating its controls, systems,
procedures and safeguards. The integrity of the IT systems shall
be maintained at all times and all necessary precautions taken
to ensure that the records are not lost, destroyed or tampered
with.
Information System Audit of the internal systems and
processes shall be in place and shall be conducted at least once
in two years by external auditors. Report of the external auditor
shall be submitted to the Regional Office of the Department of
Non-Banking Supervision of the Bank, under whose jurisdiction
the Registered Office of the Account Aggregator is located,
within one month of submission of the report by the external
auditor

India
Reporting requirements for Account Aggregators
As per “Audit Function” clause #14.2.1, An Account
Aggregator shall constitute an Audit Committee, consisting of
not less than three members of its Board of Directors
As per “Fit and Proper Criteria” clause #14.5.1, Account
Aggregator shall furnish to the Bank an annual statement on
change of directors/managing director/ CEO duly certified by
the Statutory Auditors that fit and proper criteria in selection
of the directors has been followed. The statement must reach
the Regional Office of the Bank within 15 days of the close of
the year.
As per “Returns” clause #17, The Bank may, from time to time,
prescribe returns to be submitted by Account Aggregator as
deemed fit.
The NBFC-AA shall provide to the director periodic reports on
the functioning of internal control system including
effectiveness thereof
As per “Supervision” clause #18, The Bank may, at any time,
cause an inspection by one or more of its officers or employees
or other persons, of any Account Aggregator and at any
intervals as it deems fit.
The NBFC shall appoint a compliance officer who shall be a
senior executive reporting to the Board and be responsible for
setting forth policies and procedures and shall monitor
adherence to the applicable laws and regulations and policies
and procedures including but not limited to directions of
Reserve Bank of India and other concerned statutory and
governmental authorities.

India
Reference Architecture for Account Aggregators
AA
(AWX)
FIU
NodeJS/
mySQL
FIP
NodeJS /
mySQL
ESB
(API Connect)
CBS
Mobile
App
FIU
(Bank A)
FIP
(Bank A)
FIU
(Bank B) FIP
(Bank B)
AA
Client
AA- Account Aggregator
FIU- Fin. Info User
FIP – Fin Info Provider

Japan
2016 2017 2018 2019
1. Standards
establishment
2. Banks control
environment
establishment
3. Framework set for
collaboration
4. Open API business
development
Nov 2016
”Review Committee on Open
APIs” established
Dec 2016
Financial System Council submits
report for standard establishment
for open innovation; Financial
standard working group report
May 2017
“Act for Partial Revision of the Banking Act,
etc.” established; effective as of 2018 June
by JFSA
Jun-July 2017
”API Connection Check
List (Draft)” announced;
revised version by FISC as
of 2018 Dec
Dec 2018
“Sample Clauses for API Use
Agreements pursuant to the
Banking Act” (1st version)
announced; ”Review Committee on
Open APIs” by JBA
Sep 2020 (est.)
Grace due for contract conclusion between
financial institutions and Settlement Agents
for Electronic Settlement Systems
(secondary provider) based on Revised
Banking Act.
Settlement Agents for Electronic
Settlement Systems standards
and banking structure for Open
API has been established
(Secretariat: JBA, Members:
banks, FinTech service providers,
and other SMEs)
Utilizing API ensures security and boosts
collaboration between FinTech service providers
and financial institutions
”Review Committee on Open APIs” report published (summarized
principles for security, etc.) , “Electronic specifications standards for
banking Open APIs” formulated by JBA (2nd version as of 2018 Dec)
130 banks announced policy for
adapting Open APIs; within 99
banks have been deployed as of
June, 2019
2020
As for securing user security and safety
aiming for the future sustainability and
expansion, it is essential to establish a
win-win relationship and collaboration
between banks and FinTech service
providers to co-create innovations.

Japan
REGULATORS & ANY REGULATIONS ISSUED
Report of Review Committee on Open APIs: Promoting Open Innovation
Sample Clauses for API Use Agreements pursuant to the Banking Act
API Connection Checklist for Financial Institutions and API
Connection Partners Manual
The Japanese Bankers Association (JBA) is a premier financial
organization whose members consist of banks, bank holding
companies and bankers’ associations in Japan. The organization is
responsible for planning concerning the operation of Payment
Systems, promoting Proper Consumer Transactions, promoting CSR
and Reinforcing Compliance, supporting Banking Business of Member
Banks.
Financial Services Agency (FSA) is responsible for (i) ensuring the
stability of the financial system; (ii) protecting the users of
financial instruments and services, such as depositors, insurance
policy holders, and investors; (iii) facilitating the smooth function
of financial services
Banking Act
FISC (The Center for Financial Industry Information Systems) was
established in November 1984 as an incorporated foundation under
the approval of the then Minister of Finance. In April 2011, FISC was
approved by the Prime Minister to change its classification to become
a public interest incorporated foundation.
The contributors are of wide range including financial institutions,
insurance companies, securities firms, computer manufacturers and
telecommunications companies. In collaboration with its member
institutions, the Financial Services Agency and the Bank of Japan, FISC
has established the following guidelines for the promotion of security
measures on financial institutions information systems. These
guidelines have been voluntarily observed by most financial
institutions in Japan.

Japan
Two classifications (“Type 1” and ”Type 2”), are roughly
equivalent to PSD2’s PISP and AISP respectively, starting Apr 1,
2018, any FinTech in good financial standing can register.
• Type 1: Receiving the trust of the depositors, and
transmitting a direction of the fund transferring to the bank
online
• Type 2: Receiving the trust of the depositors, and acquiring
account information online, and providing it (including the
processing information)
Banks are required to cooperate with registered agencies to
provide system/API access , cannot deny access without proper
reason (stop short of PSD2-style mandate).
Information security and consumer protection standards to be
defined by an industry certification body (yet to be determined).
Definition of Electronic payment services by Banking Act

Japan
There are many business models and business use cases in the API banking space. The typical context below consists of end users, FinTech
Service Providers as an API consumers, and banks as API providers.
Or for a fee
FinTech Service Provider
End user
Banks
External Service
Internal Service
Use value added FinTech application
accessing to banks services
Provides new application in agile way so
that bank can
-try a new services in real world
-get more customer data in various ways
-improve customer retention
Bank
A
Bank
D
Provides high value service for
free or with charge based on their
business model
Get easy access through
many kinds of user
devices and applications
Access internal banking service to provide
new banking application through APIs
Uses
à Access multiple bank entities to provide
aggregated banking services
ß Banks publish APIs to provide access to
banking services for free or with fee charges
based on their business model
Bank
C
Bank
D
Bank
B

Japan
USE CASES
Category Use cases Banks advantage
Personal financial
management service
• Personal financial management service; aggregates all financial assets
automatically including bank account, credit card, securities account,
points, etc.
When linking in-house applications
• Enhancing application function by
utilizing more information sources
• Increasing customer satisfaction by
providing services that improve
convenience
• Activating account usage
Cloud accounting service
• Cloud accounting service for sole proprietor or SME; integrate online
banking information such as account balance or withdrawal details.
• Settlement of expenses
Algorithmic saving service
• Automatic saving service deciding saving amount based on fixed
algorithm; card settlement timing or daily number of steps taken
• Providing new financial services to
customers
QR code settlement service
• QR code settlement service for smartphone
• Payment amount will be directly withdrawn from bank accounts
• Expanding settlement methods

Japan
USE CASES
— Customers usually own multiple accounts at multiple financial institutions, therefore FinTech companies first established themselves to
provide Account Aggregation services
— At first, Account Aggregation FinTech companies gathered information by screen scraping but recently changed to acquiring information
by APIs
Connect to PFM (Account Aggregation) Application with OpenAPI
© IBM Corporation
37
Client（PC/MB/SP/Tablet）
On-Pre
Retail IB APPAPI-GW
Get
Account
List
Internal API
API Call
API Call
ICP Infrastructure Tokyo DC
Get Account Balance
Application
function
Internet Banking System
① API Request
Internet
Data Editing
② Request
⑥ API Response
FinTec
App
Data
Get Account List
③ Call Business I/F
Account
List
Call Business I/F
Account
Balance
④ Repeat until acquiring the balance of all accounts
⑤ Merge the balance of each account in the account list

Japan
USE CASES
With Mizuho Business WEB's Bulk fund transfer API, external companies can directly provide customers the Bulk Fund Transfer option on
Mizuho Business WEB and convenience is improved. It is necessary to approve the request in the bank system.
Wholesale Use Case
Mizuho BankCloud Accounting Company
Customer
(Operator)
Customer
(Authorizer)
③ API Linkage
Approval Screen
Cloud Accounting System
① Log In
② Create Transfer Funds
Data
Transfer Funds Data
creation screen
Corporate Internet
Banking System
⑤ Log In
④ Approval Request (E-Mail)
⑥ Approval
Transfer
Funds Data
Input Transfer Funds Data to
Banking System through
Fintech Common APIs

Japan
USE CASES
MoneyForward
(9M users)
Moneytree
(5M users)
Zaim
(8M users)
Asset Value;
-Bank account
-ANA Mileage
-JAL Mileage
Financial
Portfolio
Management;
hobby/house/food/
cash & card/daily
goods
Account Balance;
-Total Assets
-Bank Account
-Credit Card
-Electronic money
Login info;
-contract #
-1st
PIN #
Recommended
bank list;
-MUFG
-Mizuho
-SMBC
-SSNB
Please fill in…
-branch #
-account #
-1st PIN #
Authentication
required;
-e-mail address
-password
OCR for
Shopping
receipt

Japan
TECHNICAL STANDARDS AVAILABLE
Each bank makes their own decision in contracting FinTech service providers and security checks in API connect. Unless there is a baseline
established, it will be a big burden both for banks and FinTech service providers. To have a smooth collaboration between both parties,
JBA & FISC provide several documents regarding contracts and electronic message specifications as follows.
Report for Review Committee on Open APIs by JBA (2017 July)
Electronic message specification Standards for banking Open APIs by JBA
(2018 Dec, ver.2)
Sample clauses for API Use Agreements pursuant to the Banking Act by JBA
(2018 Dec, ver.1)
API Connection Check List; revised version by FISC (2018 Oct)
Summarize principals for Open APIs; API specifications standards, API
security measure or protection of users.
Define communication tools between banks and FinTech service providers
when establishing API connections in order to have smooth security check
for securing data connection.
Summarize sample clauses or descriptions which should be included in
contracts between banks and FinTech service providers to clarify contact
terms for API usage.
Define electronic message specification Standards in data transaction
utilizing Open APIs in order to have smooth system development for API
linkage between banks and FinTech service providers.

Japan
COMPARISON BETWEEN JAPAN AND PSD2 IN TECHNICAL POINTS (1/2)
UK Berlin Group Japan Comment
Authentication
Steps
STEP1(Intent)à2(Consent)à
3(Execution)
STEP1à2 STEP2
STEP2à3
Ø API is stateless, so 3 steps by state
management are ideal
Communication
Security
TLS TLS TLS Server Authentication＋IP
Filter
TLS（3Mega Banks）
Ø In Japan, the adoption of TLS mutual
authentication is delayed, spoofing
and falsification measures are weak
Web site certificate eIDAS + License Number eIDAS ＋ License Number EV Certificate Ø Private certificate does not
correspond to license number
We should also add a certificate to
TPP credentials
Message Security JWS Signature HTTP Signature（Option） No Ø When calling the bank API directly
from a smartphone, it is necessary to
prevent spoofing
Signature
Certificate
eIDAS＋License Number eIDAS ＋ License Number No Ø Private certificate does not
correspond to license number
We should also add a certificate to
TPP credentials
TPP Qualification NCA Register
PRETA
NCA Register
PRETA
FSA publishes TPP list on its own
HP
Ø In PSD2, private organizations like
PRETA provide up-to-date (within 1
hour) information on TPP
qualifications

Japan
COMPARISON BETWEEN JAPAN AND PSD2 IN TECHNICAL POINTS (1/2)
UK Berlin Group Japan Comment
Fraud monitoring Required for SCA exemption
Duty to report to NCA
Required for SCA exemption
Duty to report to NCA
FISC It is better to add the SCA exemption
cancellation by fraud to the connected
company's qualification information
Authentication OIDC OAuth＋PKCE OAuth When calling the bank API directly from
a smartphone, it is necessary to prevent
spoofing
SCA Exemption
rule
RTS RTS No Each bank defines its own in Japan
Order Information
Management
Yes Yes No API is stateless, so state management is
ideal
API Specification Financial API XS2A JBA Guideline Each bank defines its own in Japan
IBM Japan vs NTT Data
API use case AISP, PISP, Credit Card AISP, PISP, Credit Card AISP,PISP Realtime settlement by direct debit
agreement with QR code is the
mainstream use case in Japan
Credit Card Industry is under MITI

Japan
REFERENCE ARCHITECTURE
API ProviderAPI ManagementAPI ConsumerEnd User
API Gateway Authentication
Trx. Execution Logic
FinTech
Application
End
User
API Management
Developer Portal
API Owner and
Developer
Application
Developer
Transaction Domain
Management and
Development Domain
ID/PSWD
Auth
Trx Svc Info. Svc
API spec
mgmt
API usage
Analysis
Mobile Apl
Web Apl
Publish API
spec info
Dev. user
ID mgmt
Community
svc
Auth spec
mgmt
Authorization
NFR Ctrl
Trx Ctrl
OAuth
Published
API
Deploy API
Feed API
consumption data
Publish
APIs
Mobile
Device
PC
Other
Devices
System Management
Service Mgmt. System System Operator
Monitoring
Security
Mgmt.
System
Operation
System
Mgmt

Singapore
• Open Banking in Singapore is the use of open APIs that
enable third-party developers to build applications and
services around the financial institution. This enables
greater financial transparency options for account
holders, allowing them to direct the use of their financial
data where they see fit.
• Currently in Singapore there is no specific data sharing or
Open Banking legislation. However, the government
provide a guideline for Open Banking APIs, which are
defined via a publicly available infrastructure.
Timeline Regulatory Initiative
2014 Smart Nation Singapore – The government was giving out money to
encourage people to shift to digital payment, open data and
payment.
2016 In November 2016, the Monetary Authority of Singapore (MAS), in
collaboration with the Association of Banks in Singapore (ABS),
published a comprehensive roadmap—Finance-as-a-Service: API
Playbook—which, in effect, set the gold standard for regulatory
advice on the topic in Asia. The playbook set out a comprehensive
framework that introduced governance, implementation, use cases
and design principles for application programming interfaces (APIs),
together with a list of over 400 recommended APIs and over 5,600
processes for their development.
2017 Financial Industry API register:
https://www.mas.gov.sg/development/fintech/financial-industry-
api-register
© IBM Corporation
44

Singapore
© IBM Corporation
45

Singapore
TECHNICAL STANDARDS AVAILABLE & MARKET ADOPTIONS
ABS-MAS API Playbook
Financial Industry API Register
Current Technical Standards: Singapore’s early participants are outlined below.
§ API Exchange (APIX) is a open-architecture API
marketplace and sandbox platform for collaboration
between Fintechs and financial institutions in which
participants can integrate and test solutions with each
other via a cloud-based architecture.
© IBM Corporation
46

Sri Lanka
• Currently in Sri Lanka there is no government framework for
Open Banking. However, legislation has been proposed
surrounding Open Banking and data protection. The
proposed legislation builds upon PSD2, Australian and
Singaporean Open Banking frameworks. Additionally, the
central bank of Sri Lanka plans to setup a fintech regulatory
sandbox where any Banking, Financial Services, and
Insurance (BFSI) institutions can build Open Banking apps
using the infrastructure which will comply with the
government proposed framework.
• A Sri Lankan software company called WSO2 has been one of
the early drivers of Open Banking momentum in Sri Lanka.
With their opensource offering, some of the key banks
already transitioned their platforms to enable Open Banking.
This namely includes, Nations Trust Bank, Cargills Bank, HSBC,
Standard charted, Union Bank, Peoples Bank, Sampath Bank.
Many of these ADIs are already in the process to transition
their architecture to be agile to adapt to Open Banking
models for a number of years.
§ No specific legislation, regulator or data sharing/ Open
Banking rules
§ Proposed Data Protection Bill is being tabled through
parliament
Technical standards available:
Central Bank Fintech regulatory sandbox
© IBM Corporation
47

Oceania
Australia 49
New Zealand 55

Australia
In Australia, Open Banking is the provision of third-party access
to customer, product, transaction and account information in a
read-only format through the use of APIs, which formally gives
consumers ownership of their data and provides them with the
means to direct its use, in a seamless, simple and secure
manner. The intent here is to increase competition in the
Australian Banking market, in order to promote innovation and
a greater customer focus in the industry.
In 2018, the Australian government announced its adoption of
recommendations from the Farrell Report which proposed
similar opening up of banking data, but with a broader scope,
than what is embraced by PSD2. Underpinning Open Banking in
Australia, the government established the Consumer Data Right
(CDR), which is legislation to give Australians greater control
over their data in general.
In 2019, the Commonwealth Scientific and Industrial Research
Organization’s (CSIRO) Data61 has been appointed as the Data
Standards Body (DSB) for the CDR regime. These standards have
been prepared by the Data Standards Body.
In late 2019, v1.0.0 of the CDR specifications for
implementation were finalized and are to be implemented
through a phased approach between 2020 and 2022. The
phased approach is two-fold, with the major Australian banks
required to expose their data in 2020, 6-12 months earlier than
all other ADIs.
Beyond 2022, the CDR is expected to further extend legislation
to include ‘write access’ to banking data, with other industry
sectors set to follow suit.

Australia
WHAT IS UNIQUE TO OPEN BANKING IN THE COUNTRY
Australia has several features of their Open Banking model that
are unique to other markets around the world, including:
Customer Experience Guidelines – As part of the Australian
Open Banking environment, the ACCC (regulator) has
undergone consumer testing and experience guidelines
research to provide recommendations to the market
surrounding what the Open Banking customer flows and
consent experience should look like. This is a major
differentiator in the Australian framework, so that the Open
Banking experience between banks does not become
fragmented.
Not Just Banking – The Australian CDR legislation is intended to
be applied sector by sector across the whole economy,
beginning in the banking, energy and telecommunications
sectors.
Exposing Data Related to Payees and Direct Debits - Open
Banking in Australia provides the opportunity for a Bank to
automate the transfer of Payees and Direct debits from
competitors banks and therefore alleviate the pain point and
anxiety surrounding switching banks, which improves the on-
boarding experience.

Australia
REGULATORS AND ANY REGULATIONS ISSUED
• Australian Competition and Consumer Commission (ACCC) has
been appointed as the regulator (circa 2019)
• Consumer Data Right (CDR) & Consumer Data Standards (CDS) as
the functional and technical regulations (circa 2019)
• CSIRO’s Data61 has been appointed as the Data Standards Body
(DSB) to work with the ACCC and produce the associated regulation

Australia
TECHNICAL STANDARDS AVAILABLE
— Australian CDS
— Australian CDR Registry
— Australian Customer Experience Guidelines
CDR Rules
These rules set out details of how the Consumer Data Right works
Part 2 of these rules deals with product data requests
Part 3 of these rules deals with consumer data requests that are
made by CDR consumers. Only CDR consumers who are eligible to
do so may make such requests. Schedule 3 to these rules sets out
eligibility criteria for the banking sector.
Part 4 of these rules deals with consumer data requests that are
made by accredited persons on behalf of such eligible CDR
consumers.
Part 5 of these rules deals with how persons can become
accredited persons. It also deals with ancillary matters, such as
revocation and suspension of accreditation, obligations of
accredited persons, and the Register of Accredited Persons.
Part 6 of these rules deals with dispute resolution.
Part 7 of these rules deals with rules relating to the privacy
safeguards. Part 7 also sets out some additional civil penalty
provisions that protect the privacy or confidentiality of CDR
consumers’ CDR data.
Part 8 of these rules deals with data standards.
Part 9 of these rules deals with miscellaneous matters, such as
review of decisions, reporting, record keeping and audit, and
civil penalty provisions of the consumer data rules

Australia
All ADI’s are required to share read-only transaction, account,
customer and product reference data.
No implemented Use Cases are referenceable, though the
Australian GBS practice have some strong and unique thoughts
around future Use Cases.
• IBM’s experience with our global clients have shown us that a
main pain point for switching banks for customers is the
manual effort required to change payees and direct debits.
Australian Open Banking provides the opportunity for a Bank to
automate the transfer of Payees and Direct debits from
competitors banks and therefore alleviate the pain point and
anxiety surrounding switching banks. This improves the
customer experience for on-boarding.
Simple switching between Banks (Payees and
Direct Debits)
• IBM’s deep customer research has highlighted that there is a
strong potential to leverage Open Banking insights for small to
medium businesses. Open Banking provides the opportunity for
Banks to explore new ways to provide value-added insights to
their small to medium business market. By utilizing business
transaction data, Open Banking provides the potential to offer
their small to medium business customers with greater insights
into their performance against a market aggregate of other
businesses in the same industry or geographical location. This
provides a unique perspective that would otherwise be
unknown for owners of these businesses. IBM’s initial
assessments indicate an untapped market for monetization
opportunities in the business banking space.
Business Banking – Business Insights
Consumer Sentiment - Open Banking compliance is yet to go
live in Australia, however the sentiment from the market and
our clients is that it will be a slow uptake, followed by a more
aggressive uptake.
Industry Challenge – Compliance readiness has been the
current focus of the market, as exposing APIs from legacy
systems has proven to be a greater challenge than initially
anticipated. This has resulted in a shift in focus away from
delivering value.

Australia
TECHNICAL ARCHITECTURE
CDR Consumer
Channel
Mobile
Web
Regulatory Body ACCC (CDR Registrar)
Accredited Data Recipient
TPP App Web
Branch
Staff Channel
Customer Center
OIDC
oAuth 2.0
UTM
IAM
TLS 1.2
Disputes
Fraud
Enterprise Core Capabilities
Service
Management
Information
Life Cycle
Management
Backup,
Archive, de-
sensitise,
Purge …
Notifications
(SMTP/SMS…)
Certificates
Management
Audit
Monitoring, logging
and Alerting
API Governance
DevOps
Scheduler
OTP
Security
Integration
OB Audit
TPP Onboarding
Authorisation to Disclose (Data Holder)
Core Banking Systems
Accounts, Transactions, ..
Product & Customer Data
CDR Registry Cache
Data Layer
Common APIs Banking APIs
Admin APIs Non CDS API’s
Product
Customer
Developer Portal
Sandbox
API Analytics (Metrics & Reporting)
Enterprise API Gateway
Consent (ADR)
Authentication UI OB Administration
Business Operations Metrics & Reporting
OB ADR Store
Consent Store
Data Holder ADR
Admin channel
Open Banking Services
Joint Account Management Service
Consumer Dashboard
(Data Holder)
Consumer Dashboard
(ADR)
OB Metrics
Regulatory Reporting

New Zealand
New Zealand currently has an active Open Banking initiative in
motion, under the name PaymentsNZ . Their Open Banking
specification covers both account data access and payments
In 2010, the New Zealand payments industry recognised
significant benefits in having common API standards and a
shared framework to support their ongoing use and
development. In 2017, industry discussions led to a set of
guiding principles and objectives for such a service and the
subsequent creation of an independent API Centre. With
considerable experience in standards development,
management and governance, and having facilitated the API
initiative, Payments NZ was asked to set up and manage the API
Centre on behalf of the industry.
Standards were first published March 1st 2019.
The Payments NZ Board is responsible for the corporate governance
of the API Centre. However, most of the governance responsibilities
have been delegated to the API Council, which includes an
independent sub-committee to deal with sensitive issues. The API
Business Group and API Technical Group are directed by the API
Council, which in turn receives recommendations from these two
groups. As the provider of the service, Payments NZ is responsible
for the day-to-day operations of the API Centre. Any contractual
arrangements are with Payments NZ and all fees are paid to
Payments NZ.

New Zealand
CONSUMER ADOPTIONS
Open Banking in NZ has been extremely
slow since its inception and no unique Use
Cases or strong market adoptions have
been noted since it’s first inception in
2010.
Recent years have outlined a stronger
demand from industry incumbents, but
this is notably slower than progress made
through the Asian region and the world.

New Zealand
• No specific legislation, regulator or data sharing/ Open Banking rules
• The Payments NZ API Centre develops, maintains and publishes
payment-related API standards for New Zealand
• The Payments NZ Board is responsible for the corporate governance
of the API Centre. However, most of the governance responsibilities
have been delegated to the API Council
API Business
Group
Payments NZ Board
of Directors
Independent
Committee of the
API Council
API CouncilAPI Centre
management
API Technical
Group
Ad hoc project
group

Americas
United States of America 59
Canada 66
Brazil 69

United States of America
• Open Banking in North America is defined by growing
consumer demand, but without any accompanying legislative
mandate
• As result most Open Banking players have focused on making
APIs available, but without common standards
• From a B2B perspective, banks are most interested in
using their APIs to embed inside their customers ERP
systems PFM (personal financial management)
applications thereby making their products stickier
• From a consumer perspective the range of APIs is more
limited
• Pseudo standards are emerging, e.g. Financial Data
Exchange (FDX), BIAN, ISO20022 for payments
• This has created a strong demand for consolidators who can
provide a single interface to consumers with high value
services while doing the hard work of wiring together and
normalizing the various API variants
• E.g. Yodlee and Plaid which claim access to many of
institutions through a brokered interface
• This reduces friction and provides a unified view of
multiple bank relationships and consolidated “real-
time” financial position
• At the same time tech firms including Google, Apple and
Facebook are testing how to establish their own payment
and financial ecosystems
• While not ”open" they aim to offer many of the same
services working with partner banks
• For example, Apple Pay extends the payment options,
but doesn't attempt to consolidate wallets or promote
interoperability with other payment players such as
Venmo

§ Consumer Financial Protection Bureau (CFPB)
§ Federal Financial Institutions Examination Council (FFIEC)
§ Office of the Comptroller of the Currency
Consumer Protection Principles_Consumer-Authorized Financial Data
Sharing and Aggregation
Consumer-authorized access and use of consumer financial account data
may enable the development of innovative and improved financial
products and services, increase competition in financial markets, and
empower consumers to take greater control of their financial lives. To
accomplish these objectives, however, such access and use must be
designed and implemented to serve and protect consumers. The Bureau
intends for the following Consumer Protection Principles to help
safeguard consumer interests as the consumer-authorized aggregation
services market develops.
• Principles For Consumer-Authorized Financial Data Sharing and
Aggregation
• Consumer-authorized financial data sharing and aggregation
Stakeholder insights
Banking regulators

USE CASES
Account Aggregation by Mint
Key points
• Clients want everything together from
balances and bills to credit score and
more.
• They want their financial life, in one
place that’s easy to understand.
Account Owner
Bank BBank A Credit Card
Provider
Today Open Banking Enabled World
What are banks exploring?
• Using “open banking” type
standards such as FDX for account
aggregation with authorized users.
Mint
Shares
account login
info with Mint
Uses client
account login
info
Uses client
account login
info
Bank BBank A Credit Card
Provider
Mint
Authorizes
Mint to
access select
account info
Uses client
account login
info
Utilizes FDX

© IBM Corporation
USE CASES
In addition to the Account Aggregation use case
Image Retrieval - Property management companies to create a
workflow by automatically retrieving returned checks each
morning and routing the information to property managers to
initiate the collections process
Push to Card - Insurance companies to disburse claims
payments, electronic annuities or life insurance settlements
Wire Payment and Status - Corporate treasury teams to
originate wires within a company's own accounting system,
send cross-currency wires to pay foreign currency invoices, and
reconcile faster for a quicker cash position
Get Bank Contact Information - allows originating financial
institutions to quickly find and alert the appropriate contact
within a receiving financial institution of potential fraud to
prompt further investigation.
Get Transaction Status - allows an Originator of a transaction to
check the status of a submitted payment instruction.
B2BPayments Interoperability - allows a company to obtain
correct payment information and remittance requirements to
pay another company.
Initiate Payment - allows businesses to submit payment
instructions and track scheduling without having to access
multiple systems.
Make an Appointment - Search locations, check available
meeting times and schedule an appointment with a bank
representative.
Intelligent Payment - Use a multi-rail payment engine with
intelligent routing capabilities. Send payments via Zelle, ACH,
RTP, and/or check.
62

© IBM Corporation
CONSUMER ADOPTIONS
• Limited adoption, challenged by ever changing APIs and
security requirements from the mostly unwilling banks
to whom the consumer connects
• Successful apps include Mint and YNAB, both offer the
ability to create a single view of a user's accounts across
multiple financial services providers
• FDX counts over 8 million consumers at the beginning of
2020, expected to be 12 million by April 2020
All Banks US Banks
Sample Size Value Sample Size Value
Not offered 18 4.0% 10 13.7%
Offered to some customers 66 14.7% 18 24.7%
Offered all customers 366 81.3% 45 61.6%
Total Sample Size 450 Banks Globally 73 US Banks
This data set llustrates the extent banks offer Open
Banking applications to their customers. Currently in the
US consumer space we see Open Banking manifested in
personal financial management tools and account
aggregation services.
63

© IBM Corporation
CONSUMER ADOPTIONS
The US lacks a comprehensive technical standard. OFX is a
legacy standard that was adopted by many Personal Financial
Management (PFM) solutions. A new standard that is gaining
traction is Financial Data Exchange (FDX). OFX joined FDX in
2019.
Financial Data Exchange (FDX)
• The Financial Data Exchange (FDX) is a non-profit financial
industry organization dedicated to promoting and enhancing
a common interoperable standard and operating framework
for sharing consumer financial data
• Open to all financial institutions and fintech companies, FDX
facilitates collaboration in the development, growth, and
industry acceptance of the standard and security
requirements
• FDX has 94 member companies as of 2/20/2020
• FDX is a subsidiary of FS-ISAC (Financial Services Information
Sharing and Analysis Center), an industry consortium that
connects nearly 7000 member financial institutions and more
than 15,000 users in more than 70 jurisdictions, focusing on
being the global financial industry's go to resource for cyber
and physical threat intelligence analysis and sharing
64

© IBM Corporation
CONSUMER ADOPTIONS
FDX Member Survey - the October 31, 2019 member survey indicated that:
100% of our FI/Service Firm members responding have FDX API
deployments in planning (pre-development), development, pilot, or in
production.
There are over 8 million consumers on FDX, the number is expected to be
12 million by April 2020.
FDX API Specification (V4)More on FDX
65

© IBM Corporation
Canada
• Limited Open Banking initiatives in Canada
• Startups for Open Banking BMO Partners with Intuit
Canada to Give Small Business Customers Greater
Control of Their Financial Data
• Startupsf or Open Banking in Canada: Wealthica,
Questrade, Flinks
• Regulatory framework not yet in place in Canada – not clear
whether it will follow the European model (regulatory
initiatives like PSD2, UK Open Banking standard) or align with
US with a much more market oriented approach (NACHA
APIs are not mandatory, and banks are still the gatekeepers
of their customers’ data)
• The federal government’s 2018 budget calls for a review of
Open Banking
• The Government proposes to undertake a review of the
merits of Open Banking in order to assess whether
Open Banking would deliver positive results for
Canadians with the highest regard for consumer
privacy, data security and financial stability
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Canada
No regulatory framework in place in Canada yet. List of related
reviews on Open Banking in Canada
Canadian Budget 2018 – Review of Open Banking:
– https://www.budget.gc.ca/2018/docs/plan/anx-03-
en.html#Review-of-Open-Banking
Open Banking: What It Means for You, 2019 Report of the
Standing Senate Committee on Banking, Trade and Commerce
– https://sencanada.ca/content/sen/committee/421/BANC/Re
ports/BANC_SS-11_Report_Final_E.pdf
Under the Payment Clearing and Settlement Act, Financial
Market Infrastructures (FMIs) that are considered to have the
potential to pose systemic or payments system risk can be
designated, and are subject to the Bank of Canada’s oversight
for risk management.
FMIs facilitate the clearing, settling, or recording of payments,
securities, derivatives, and other financial transactions among
participating institutions and financial brokers. Canadian
Payments Act (1985):
- https://laws-lois.justice.gc.ca/eng/acts/C-21/FullText.html
67

© IBM Corporation
Canada
Account aggregation – a consolidated view of all your financial
information from multiple financial institutions: providing new
insight about spending patterns, making recommendations
about saving money, automating parts of the decision-making
process
RBC APIs
• Amortization Schedule
• Branch Session
• Minimum Down Payment
• Product Value API
• RBC branch locater
• Safety Deposit Box Inventory API
68

© IBM Corporation
Brazil
Open Banking is an initiative being led by Banco Central do
Brasil (BCB/Bacen) as the financial system regulator.
The financial system is dominated by five big traditional banks
but 60% of the population is still unbanked, living outside of the
system using cash mostly and having very limited access to
financial products like loans and personal credit. The population
that has access to credit faces the highest interest rates in the
world.
Bacen’s main objective is to foster competition among the five
big banks, and also let new entrants such as Neo Banks and
Fintechs to create opportunities for lower interest rates and
more diverse financial products.
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© IBM Corporation
Brazil
• Bacen has been studying the matter for a while using mostly
PSD2 as a reference, but also other experiences in Asia. Also
the subject has been discussed with the broad society in
niche events, to gather opinions and questions.
• On November 28th 2019, Bacen has issued a public
consultation on the first draft of the regulation (73/2019), for
comments and feedback. They have collected opinions from
Banks, Financial Institutions, FinTechs, other industries and
citizens in general through their website until January 31st.
• On May 4th, Bacen has published the first version of the
regulation and an implementation calendar as follows:
• Phase 1 (Nov 30th, 2020): participants must be able to
share information about available products and
services and provide access to data about channels,
products and services related to Checking and Savings
accounts, payments and credit;
• Phase 2 (May 31st, 2021): participants must be able to
share client’s personal information (current and
changes through time), and transactional data
(accounts and credit);
• Phase 3 (Aug 30th, 2021): participants must be able to
initiate payments transactions, service of credit
operations proposal between the participants;
• Phase 4 (Oct 25th, 2021): participants must be able to
provide information about currency exchange,
investments, insurance and retirement funds.
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Brazil
Initially only banks classified as tiers S1 and S2 (Regulation #4453/2017)
need to comply to the Open Banking regulation. These are the main
banks for each segment according to Bacen’s website:
– Tier S1:
• BANCO DO BRASIL (BB). • BRADESCO • BTG PACTUAL •
CAIXA ECONÔMICA FEDERAL • ITAU • SANTANDER
– Tier S2:
• BANRISUL • BANCO DO NORDESTE • BNDES • CITIBANK •
CREDIT SUISSE • SAFRA • VOTORANTIM
Additionally financial institutions that provide one or more services from
the following list are allowed to participate as optional:
– Payments initialization
– Checking accounts
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© IBM Corporation
Brazil
Initially the objective is to start by giving the customers
ownership of information the banks have gathered over the
years, so that the customers, not just the banks, can start to
take advantage of this historical information. The customers can
share their information on deposit, savings, loans, mortgages,
credit cards, insurances, etc., with any financial institutions to
get better pricing for products because of competition or better
credit scoring using the historical data that was previously
locked in one financial institution. Also personal information
such as name, address, ID, and others will be shared to speed
up the servicing process, and to create new KYC services.
Fostering competition means also opening the market for new
entrants. One that started ahead of others is Guia Bolso, that
has created an account and credit card aggregation service,
providing financial guidance for its clients. Guia Bolso also offers
many personal credit options with lower rates compared to
traditional banks.
Instant payments is another initiative that is planned to go to
production in November 2020, It allows new entrants to initiate
payments on savings and deposit accounts, for individuals and
businesses. In this context, the business of traditional card
issuers and related companies are threatened. Bacen expects to
increase the inclusion of the unbanked in the financial system,
hoping that new business models and services will flourish, and
making the citizen lives more secure as they will not need to
use cash exclusively in their day-to-day lives.
Monetization
• All banks and stablished financial institutions consider Open
Banking primarily as a threat to their current business
models. They will not have the option of not participating in
Open Banking as it is mandatory by the regulator.
• Most of the discussions are centered around how to
monetize the information shared
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© IBM Corporation
Brazil
TECHNICAL STANDARDS & REPORTING REQUIREMENTS
There are initially no standards offered by Bacen, as the
strategy is to let the market decide what works best
Participants are concerned, as an agreed standard by all the
parties will take time to be defined, if ever defined. Possibly the
companies that start first will create the most successful
candidates for the standard.
There are already some pilots in production, such as Guia Bolso,
Original, Banco do Brasil and BS2 – mostly providing basic
checking account information, inspired by some existing
messaging standards such as ISO20022.
73

Europe
United Kingdom 75
Spain 80
Italy 86
Ireland 87
France 88
Germany, Austria, 91
Switzerland

United Kingdom
Oct 2015
European Parliament adopts revised Payments
Services Directive, PSD2; with the intention of
promoting innovation and competition in
online and mobile payments
Aug 2016
The UK Competition and Markets Authority (CMA), again targeting
competition and innovation in the financial services sector (in particular to
support FinTech startups) issue a regulatory directive to the nine largest UK
Banks (known as the ‘CMA9’) to provide direct access to their customer’s
accounts through a set of defined Open Banking APIs
Jan 2018
Open Banking Go-Live! However, only
Allied Irish, Danske, Lloyds and
Nationwide were ready; the rest arriving
during the remaining quarter
March 2019
Iteration 3.1 of the Open Banking
specification APIs go live (all CMA9,
covering 16 UK bank brands), with
minor spec enhancements due in
September 2019.
• The CMA sets up ‘Open Banking Limited’ to define and agree
the Open Banking standards
• The CMA9 banks : Allied Irish Bank, Bank of Ireland, Barclays,
Danske Bank, HSBC, Lloyds, Nationwide, RBS, Santander
• The banks report a collective circa
40 million API calls for the month
• Circa 50 businesses consuming the
Open Banking APIs
2015 20172016 2018 2019
March 2020
Further version of Open Banking
Standards (v3.1.5), including updates to
the Read/Write API Specification,
Customer Experience Guidelines (CEGs)
and Operational Guidelines (OGs)
2020

© IBM Corporation
United Kingdom
Current Status
• CMA9 all live as ASPSPs @ v3.x of regulatory APIs (albeit with some
teething troubles !)
• In addition, there are circa 40 voluntary registered ASPSPs which are
at various states of functionality / connectivity
See https://www.openbanking.org.uk/provider-categories/account-
providers/
• Dependent on source, there are between 100 – 300 active Third
Party Providers (TPPs) entered in the market, consuming Open
Banking APIs to enhance their consumer propositions
See https://www.openbanking.org.uk/provider-categories/third-
party-providers/
• All UK major banks (in role of TPP) have launched account
aggregation based propositions integrated to either/both their
Banking App / Internet Channel (largely driven by a need to learn,
been seen adopting the APIs and a minimum ‘table stakes’ for
leading bank digital propositions)
• Payments haven’t really picked up yet. So far, the majority of the
eco-system has focused on propositions around AISP functionality
• There’s no ’killer app’ (yet)
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United Kingdom
EBA and PSD2 Related
§ PSD2 Directive Specification
§ Regulation on Capped Interchange Fee
§ Draft for RTS/ Strong Customer Authentication
§ TPP Indemnity Insurance Requirements
§ TPP Authorisation and Registration
§ PRETA – European Directory
§ STET – PSD2 Standards
§ EBA Guidelines on outsourcing arrangements
CMA and UK Open Banking Related
§ UK’s Open Banking Standard
§ CMA’s Implementation Entity Steering Group
§ CMAs Published Read-Write APIs (Github)
§ Banks API Dashboard
77

© IBM Corporation
United Kingdom
Reporting Requirements
• New Regulation Requirements for Incident Notification apply from January
2018
• Article 96 of Directive (EU) 2015/2366 on payment services in the
internal market (PSD2) requires payment service providers to
establish a framework to maintain effective incident management
procedures, including for the detection and classification of major
operational or security incidents. These Guidelines apply from 13
January 2018.
• Need to Classify Incidents
• These Guidelines apply in relation to the classification and reporting
of major operational or security incidents in accordance with Article
96 of Directive (EU) 2015/2366. These Guidelines apply to all
incidents included under the definition of ‘major operational or
security incident’, which covers both external and internal events
that could be either malicious or accidental.
• Need to notify within 4 hour (initial)
• Payment service providers should use the same template to inform
the competent authority throughout the lifetime of the incident (i.e.
for initial, intermediate and final reports) Payment service providers
should send the initial report to the competent authority within 4
hours from the moment the major operational or security incident
was first detected.
• Secure Systems Approach
• Payment service providers should at all times preserve the
confidentiality and integrity of the information exchanged with the
competent authority in their home Member State and also
authenticate themselves properly towards the competent authority
in their home Member State.
• Financial penalties for non-compliance.
• UK Government current proposal is up to 4% of revenues under
new Cyber Regulation (NIS Directive) due in May 2018. Other
countries still defining their penalty regimes. All 28 countries in EU
will have penalties. This is additional to GDPR (Data Protection
Laws) which come into effect also in 2018 and have additional
reporting requirements to Data Protection Authorities.
Reporting Requirements
Example - European Banking Authority (EBA) Payment Services Directive
(PSD2) Incident Notification
OBIE Performance Metrics reporting, submitted by ASPSPs to the OBIE
monthly
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Spain
• Many times the concepts of Open Banking and PSD2 are used interchangeably. Although they are intrinsically related, they are not the same. Open
Banking goes beyond PSD2 and supposes the opening of bank information to enable third parties to develop applications and services consuming that
information through application programming interfaces (API). We could say that PSD2 is being the driver for Open Banking.
• Open Banking through APIs means disintermediation in the value chain. Banks must decide what degree of relationship and value they want to maintain
and capture.
Act as payment
initiator or
aggregator
Cross-selling
through alliances
with partners
Orchestrate the
extended
ecosystem
Comply with
regulation
Opportunities Implications
• Avoid penalties
• Possible source of
income
• Cross-selling of own and
third-party services
(financial or not)
• Provide insight based on
data and new services
• Brokerage Maintenance
• Redefinition of the
bank's operating model
• Bank as a "key species" in
the new ecosystem
• Loyalty to the brand
• Data monetization
• Acquisition of new
roles (AISP, PISP)

© IBM Corporation
Spain
• Most advanced Spanish banks see the bank of the future as a
”Multiservice Company”, where they are going to be able to offer
both financial and non-financial products and services to satisfy
the everchanging customer needs. For instance, during Santander
Investor Day in April 2019, Santander presented their strategy and
their aim: “To be the best open financial services platform, by
acting responsibly and earning the lasting loyalty of our people,
customers, shareholders and communities”
TRADITIONAL
BANK
DIGITAL BANK
COLLABORATIVE
BANK
ECOSYSTEM
Digital services to
customers
• Customer expect
easy-to use,
anytime/ anywhere
capabilities from
every service they
consume.
• Provide enhanced
value, everything
from new payment
options to fraud
alerts on wearable
devices, etc.
Banking as a Platform
• As regulations like
PSD2 go from draft
standards to
required mandates
and the market
evolves, the banks
and financial
organizations will
open up their data
and services.
Banking Ecosystem Platform
• Building a Banking
Ecosystem Platform to:
o - Extremally facilitate
the creation of new
services, financial and
non-financial, provided
by the banks or others.
o - Integrate third
parties' services into
Banks offering.
o Provide banking
services to third
parties.
Monolithic model
• Keep all processes and
technology components
under enterprise control:
o - Complexity to answer
to customers´
preferences.
o - Inability to answer to
evolving regulatory
requirements, such as
PSD2.
• To do that, banks need to go beyond Open Banking and start
thinking in Open Platforms that will enable them the creation of
new business models, incorporating new partners (including of
course new players like xTechs and startups) into their value
chain to create Ecosystems.
• The path to the Ecosystem
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© IBM Corporation
Spain
The PSD2 timeline follows a
different speed from its
technical standard
A 2015 2016 2017 2018 2019 2020
The European
Commission creates
the proposal
Parliament adopts
the proposal
EBA specifies the
RTS implementation
guides
Member states pass
laws (compliance is
required in two
years)
Oct 2015
Acceptance by
Parliament
Dec 2015
Adopted by the
Council of EU
Ministers
Jan 2016
The Directive
enters into
force
Q2 2016
Draft EBA on Security
Jan 2017
Proposed date for
the EC to accept RTS
Jan 2018
Deadline to transpose
the directive into
national legislation
Sep 2018
Earliest possible date for
the RTS to take effect
Sep 2019
Deadline for Banks to be
officially compliant with
the RTS upon agreed
Transition period >
18 months
Technical and
Security Standards
RTS is still not
mandatory even
though PSD2 is
Moratorium requested to
the European Banking
Authority and has been
granted until March 2021
Mar 2021
New deadline
from the EBA
2021
82

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Spain
CONSUMER ADOPTIONS & USE CASES
• There are two strategic options to address PSD2:
BANKK
Going to market with your own solution
Implement PSD2 Journeys in an MVP format.
Pros: dominant position, greater capacity to influence the sector, promoter of the API Platform
Cons: possible rework due to new market standards or regulatory changes.
Leverage a HUB
Enable APIs and implement the agreed flows proposed by the HUB.
Pros: greater standardization, possible cost reduction.
Cons: unknown deadlines and cost, greater dependence, more conservative position.
TPP
TPP
TPP
TPP
TPP
TPP
HUB
• In Spain the majority of banks have opted for the Hub Solution, acting as the Hub Redsys payments gateway company. (e.g. https://market.apis-
i.redsys.es/psd2/xs2a/nodos/caixabank)
• Our recommendation to our clients in this sense is to not leverage a single option. Develop a Platform that enables both options.
• Examples of Spanish main banks API portals (https://developerhub.santander.com/, https://www.bbvaapimarket.com/,
https://apistore.caixabank.com/home_es.html)
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© IBM Corporation
Spain
1 . Banking Customers are empowered as the
owners of their financial data
2. Banking Products are transparent and easy to
compare
3. Multiple parties work together to create new
value chains to produce better products and
services
PSD2 use cases
Apart from the APIs to implement PSD2, what we’ve seen with our customers is that the majority of the APIs they’re creating (~80%) are
for internal consumption (e.g. sales processes).
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Spain
ACCOUNTS PAYMENTS
Third Party
APIs
SANDBOX SUBSCRIPTION
ACCOUNT
S
PAYMENT
S
CATALOG
NEW
PRODUCTS
DATA
Enablers
DATA DATA DATA DATA DATA
AISP PISP APPS BANK
Third
Parties
FRAUD
(real time)
CORE BANKING PLATFORM
Developer Portal
API MANAGEMENT
ANALYTICS
AUDIT
POLICIES + AUTHORIZATION
BILLING
REPORTING
LAYER OF DIGITAL AGILITY
PUBLIC GATEWAY
PRIVATE GATEWAY
Legend
Regulatory compliance, Security & privacy compliance
Application components
Innovation / new business models
Monetization
Users / developers community
VIRTUALIZATION
This is our architecture proposal to cover PSD2 with its own solution.
85

© IBM Corporation
Italy
Italian Bank approach to PSD2
2015 2016 2018 2019
Oct 2015
online and mobile payments EU 2015/2366
Dec 2017
Italian Parliament transpose into Italian law
the European Parliament directive 2015/2366
with effective date January 13th, 2018
Jan 2018
PSD2 became effective
under Italian law
June 2019
EBA allows the local Bank authority to delay
the Strong Customer Authentication or SCA
for additional 18 Months.
2017
Aug 2019
Italian Central Bank announced a delay on the
application of SCA. The stated deadline December 31st
2020 for compliance with SCA for electronic
commerce card-based payment transactions.
Italian Bank approach to PSD2
• The major banks adopted specific technologies to open their applications to become compliant with PSD2 regulation
• Instead of internally developing the required PSD2 interface, some medium-sized banks are using external Financial Services Providers to deliver what is required
from PSD2 regulation. These companies (CBPI, SIA, Banca Sella) connect with the target bank’s IT infrastructure in addition to other delivered services .
• Some small banks are using common IT service providers to manage their PSD2 compliance (BCC SI)
86

© IBM Corporation
Ireland
2015 2016 2018 2019
Oct 2015
online and mobile payments EU 2015/2366
Jan 2018
PSD2 was transposed into
Irish law with effective date
January 13th, 2018
Aug 2019
Irish Central Bank announced a delay on the
application of SCA. The stated deadline of December
31st, 2020 for compliance with SCA for electronic
commerce card-based payment transactions.
2017
Oct/Nov 2019
Key Open Banking vendors (e.g Plaid, Tink)
have declared entry to Irish market
• Initially Allied Irish Bank had APIs ready for use. All other major banks (e.g Bank of Ireland, KBC Bank) subsequently published the necessary APIs.
• Several subsidiary banks have leveraged the infrastructure of their parent organizations (e.g. Ulster Bank)
• Currently the major banks in the Irish market appear to be taking a defensive stance. No indications yet of these organizations looking to embrace
Open Banking as a means of driving cultural change and going after new opportunities
• Just providing the minimum range of APIs to ensure compliance with their PSD2 obligations
• Many using Legal/T&Cs related issues as an impedance to deeper engagement
87

© IBM Corporation
France
• Open Banking is usually considered as the deployment of PSD2 regulation
• Open Banking is primarily seen as an opportunity for account aggregation by the banks and FinTechs
• Banks were reluctant to be compliant to PSD2 (including the SCA) by November 14th 2019
• Large number of FinTechs (account aggregators) asked for a license to become a account aggregator
Marked view’s on PSD2 – France (Sept 2019)
• 8% of banking APIs are compliant with PSD2 regulation
• 23% are partly compliant
• 4% non operational
• 50% of banking APIs are not in production
• PSD2 regulation mandated a fallback option if the required APIs were
not available for third parties
• Migration phase target to have API operational by January 2020
88

© IBM Corporation
France
USE CASES AND CONSUMER ADOPTIONS
API
ROBO
ADVISOR
API
API DSP2
API
CREDIT
SCORING
API
AGRÉGATION
API CLO
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© IBM Corporation
France
USE CASES AND CONSUMER ADOPTIONS
API Budgea Pay
Transfer initiation and beneficiary
management
API Budgea Bill
Document and bills aggregation
API Budgea Wealth
Savings account aggregation
API Budgea Bank
Account aggregation with PFM
features
API Budgea Hub
Financial services aggregation
API Budgea DSP2
PSD2 compliant APIs
90

• Mostly all financial institutions offer a PSD2-compliant, dedicated interface
• However, only a minority of banks offer API functionalities that go beyond the regulatory minimum requirements of PSD2
• More than 70 companies (based on the BaFin register) are allowed to provide PSD2 services in Germany
• In addition to PSD2, the HBCI/FinTS is already established in Germany since 1996 and provides AIS und PIS Services
• In this region, Standards created by the Berlin Group are widely adopted
• In addition to compliance-only APIs for PSD2, the following banks provide value add services:
• Deutsche Bank
• Fidor BANK
• Solaris Bank
• COMMERZBANK
© IBM Corporation
Germany, Austria, Switzerland
WHAT IS OPEN BANKING IN THE REGION?
Germany
91

© IBM Corporation
Solaris Bank offering suite:
https://www.solarisbank.com/en/services/
Germany
92

© IBM Corporation
Deutsche Bank Developer Portal:
https://developer.db.com/products/addresses
Germany
93

© IBM Corporation
WHAT IS OPEN BANKING IN THE REGION?
Switzerland
Switzerland is not subject to PSD2 and relies on market economy
solutions. There are some corresponding developments in Switzerland:
in terms of both the infrastructure, for example the SIX connectivity
platform, and regarding the specific standardization initiatives. In
addition to SIX, there are additional Common API initiatives from SFTI
(Swiss Fintech Innovations), such as the Swisscom Open Banking Hub and
openbankingproject.ch. Core bank providers such as Avaloq and Finnova
in turn build on specific marketplaces for APIs in Switzerland.
Source
• Connectivity Platform SIX
An account information service gives TPPs access to bank account
data in order to synchronize and reconcile it with companies’
accounting software. A payment service enables TPPs to
automatically initiate their corporate clients’ payments at the
corresponding bank.
• Common-API Initiative SFTI (Swiss Fintech Innovations) Provides
vendor neutral services spec e.g. for the SIX connectivity platform:
https://swissfintechinnovations.ch/projects/common-api/
https://swissfintechinnovations.ch/api-specifications/
• openbankingproject.ch
Driven mostly by banking services / software providers like Avaloq
and Hypo Lenzburg (the later is very active in supporting Swiss
FinTechs
https://www.openbankingproject.ch/en/#
https://www.openbankingproject.ch/en/catalog/
• Swisscom Open Banking Hub - secure platform for digital (service)
exchange in financial ecosystems
Austria
• Open Banking and API Banking used as synonym for PSD2
• ERSTE Bank Group - secure platform for digital (service) exchange in
financial ecosystems.
developers.erstegroup.com
• Bank Austria offers PSD2 compliant interface
Switzerland (cont.)
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© IBM Corporation
IBM specific PSD2 Solution Overview
IBM Components configured on IBM API Connect
Bank’s exiting security infrastructure
Existing back end services
IBM application component with PSD2-specific logic
Third Party
Third Party APP Customer
EBA Register
Qualified
Certificate
Authority
Public API Gateway
Sandbox
Integration & messaging
Developer
Portal API Manager
Consent
Management
Core Banking Payments
Customer
Authentication
API Analytics
TPP
Registry
API
Monetization
Risk
Fraud
Audit &
Disputes
Payments
Accounts
(opt. shadowing)
95

Middle East
Turkey 97
United Arab Emirates 101

© IBM Corporation
Turkey
• Even though Open Banking is not fully in place in Turkey yet,
there has been an increasing trend towards API banking in
recent years
• One-to-one integration of payment services with 3rd parties
has been a very common practice in Turkey. Most preferred
methods include
• Banks provide credit/debit card payment services to
merchants, using virtual POS integration to merchants’
apps and e-commerce sites, and by integrating with
digital wallets for consumers
• Banks provides cash loan services to merchants, using
one-to-one integration between their systems, both in-
store and through digital channels
• Banks provide current account payment services to
merchants, using one-to-one integration between their
systems, mainly through a startup called ComPay
• Other API banking includes innovation and ecosystem
building. Several banks have published their public APIs
(branch locator, foreign exchange rates, etc.) on their portals
to be used by 3rd parties especially startups
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© IBM Corporation
Turkey
There is no Open Banking legislation such as PSD2 in place in Turkey yet.
A recent change in the legislation - the mandate to formulate the
required regulation was assigned to Central Bank of Republic of Turkey
(CBRT). With this change, the regulation regarding Payment Systems and
E-Money Issuance (6493) has been taken from Banking Regulation and
Supervision Agency (BRSA) and assigned to CBRT.
6493 dictates how payment companies are established, how they go to
market and operate. It also formulates the requirements for granting a
license to (1) provide payment systems and (2) issue e-money and
operate e-money services.
Although all banking activities are regulated by BRSA in Turkey, with this
change, all FinTech activities (payment, e-money, account aggregation)
will be regulated by CBRT.
CBRT is expected to formulate a follow-up on 6493 to draw the details of
Open Banking in the next 1-2 years.
PSD2 will be the main basis for the expected follow-up as Turkey is
economically and financially very interconnected with EU and financial
services regulations have been in parallel with EU up to now.
Links to regulators & regulations in Turkey
• Details on the mission, organization and strategies of CBRT
• Details on the mission, organization and strategies of BRSA
• 6493 - the initial legislation regarding payment systems, e-money
companies in Turkey
• Association of the Payment Services Companies in Turkey
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© IBM Corporation
Turkey
If Open Banking is introduced in Turkey, the following developments
are expected
– All banks will publish their account inquiry, payments, and transfer
APIs to the public
– API-based payment methods on the digital platforms will grow (i.e.
Cash Loan for shopping, wire transfer for shopping)
– Aggregator apps will be introduced (TekCep Commercial Account
Aggregator Service developed by Softtech and deployed within
İşbank mobile app in September 2019 is the first example)
– Comparison apps will be introduced (there are websites for
comparison but there is no integration to the banks’ systems so they
are solely informational)
– Personal financial management apps will be introduced (there are
limited examples, adoption has been slow up to now)
Multiple account holding is a common behavior in Turkey - positive
dynamics for account aggregation apps
Credit card ownership/usage is very high in Turkey - 68.6 million active
cards as of November 2019 (Turkey population: 80.8 million, Turkey
banked population: 55.6 million)
Turkey has a young population. M-commerce growth is high.
Card penetration is high. The bottomline is there is great
potential for improving customer experience in payments
domain with Open Banking applications. Source:
https://www.jpmorgan.com/merchant-
services/insights/reports/turkey
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© IBM Corporation
Turkey
One of the biggest problems in Turkey for current Open
Banking ecosystem is the lack of technical standards.
Each bank has its own standards, which results in
challenging and time-consuming integration cycles for
FinTechs
Service contract terms, lack of support documents, lack
of documents for SDKs, lead to problems in
development efforts of FinTechs.
No reporting requirements are defined yet – will be
defined in CBRT’s new legislation expected in the next 1-
2 year.
100

© IBM Corporation
United Arab Emirates
UAE banks are in a discovery phase for Open Banking, current initiatives lack
standardization
Current status
• Banks in the UAE, currently, are in a discovery phase for Open Banking
• No bank in the UAE has implemented Open Banking APIs in production.
• Different consultants have advised, particularly the large banks, to ‘prepare’ for
Open banking. Reasons for this include
o New business models will become a reality very soon
o Being left behind due to a lack of readiness at that time
o Regulation from Central Bank of UAE
Platform Banking
• As part of their digital transformation, banks have been attempting to engage
customers via digital experience and platform banking
• Penetration of FinTechs in the UAE financial services market remains low.
• Partnerships between banks and other service providers are common to boost
customer loyalty
o Partner with businesses (e.g. airlines) to share loyalty programs Points
customers earn by transacting with the bank can be redeemed at these
stores
o Integration not based on standard
101

© IBM Corporation
Central Bank of the UAE has not issued any regulations regarding Open Banking
Current status of Open Banking
adoption by regulators
• Only Central Bank of Bahrain (CBB) has introduced Open Banking in its regulation partially, i.e.
only inquiry of customer info
• Historically, CBB has paved the way for the adoption of different standards in the Gulf
Cooperation Council (GCC) region and other countries have cautiously adopted them.
• One case in point is that of Near Real Time (NRT) payments
• CBB had mandated NRT payments in 2013 for all banks in Bahrain
• The same got implemented in the UAE only in 2019 and that too for specific types of payments.
• Open Banking standards are expected to follow the same path.
Central Bank of the U.A.E
102

© IBM Corporation
Banks in UAE have implemented some Open Banking use cases. The use cases below are not implemented based on a specific
set of standards.
• Utility Bill payments
• School fee payments
• Integration with vehicle dealers for auto-loan quotes
and applications
• Loyalty programs
• Cross border remittance (Banks act as source of
funds) via exchange houses
• Direct Debit authorization and management
• CB UAE integration
o Local Near real time (NRT) payments
o Cross border NRT payments (POC)
• Offshore banking – Integrate with offshore banks
• Payment of government services
• Digital KYC
• Corporate Banking
o Account Management
o Supply Chain Finance
o Wealth Management
o Corporate employee accounts management
o Corporate cards management
o Reporting
• Investments
o Equities exchange integration (Abu Dhabi
Exchange – ADX, Dubai Financial Markets – DFM,
others
o Integration with investment brokerage houses
103

© IBM Corporation
Banks in UAE are considering to implement several Open Banking use cases. IBM is engaging with several banking clients in the
UAE to discuss and implement several of the following Open Banking use cases
• New business models. Partner with different
organizations to provide customers value added
services
o Loyalty programs
o Retail Industry
o Automotive
o Ecommerce providers
• Fintech integration
o Account aggregation
o Fuel payments
o Cross border remittance
• Cross border remittance
• Direct Debit authorization and management
• Government services
• Digital KYC for retail, SME and corporate customers
• New Corporate Banking use cases
• New investment possibilities and products
104

© IBM Corporation
TECHNICAL STANDARDS & REPORTING REQUIREMENTS
Standards
• PSD2 is the leading Open Banking standard that UAE banks
aim to implement in 2020
• For the banking industry and government, two use cases are
most important:
• eKYC
• Payments
• Standards are driven by banking consortiums for new
business models and profitability
• Onshore regulator (CBUAE) and offshore regulators (e.g. Abu
Dhabi Global Markets) are working on a consolidated set of
standards for Open Banking in the country
Technology
• Banks have implemented external API gateways
• IBM API Connect remains the leading choice
• No bank has implemented Open Banking APIs
105

Australia, New Zealand
Sri Lanka,
Singapore
Canada
Brazil
Alex Cuthbert
Team Lead
Alberto Miyazaki
Team Lead
Alden Chan
Team Lead
James Sanders
Team Lead
Prakalathan
Nirmalakumaran
Leo M. Farrell Geethanjali D
China
Chuan Jun Liao
Team Lead
Si Qi Zuo Hong BaoYu Xiang Chen Zhu Chen Yi Zhang Jian Hua Fan

European Union
Jurgen Lang
Team Lead
Pal Krogdahl
Team Lead
Tim Allcock
Team Lead,
Richard Cadapeaud Claudio Canevazzi
Paul Lucas
Tom van Oppens
Patrick O'sullivan
Nikolaos GalanakisPhilippe Monroc
India
Rhujuta Kene
Team Lead
Deepak Raghaven
Team Lead
Karan Sood
Jose Luis Rivero

United
States
Guy Perera
Team Lead
James Stephens
Team Lead
Melinda West Don CanningFritz B Von Bulow Sridhar Iyengar
Melanie Tindley Salvador Alvarez
Japan
Mikio Kamada
Team Lead
Rika Sugiyama
Team Lead
Eiichiro Osaki Shutaro Nonami
Tetsuya NikamiMasaki Ono
Chihoko Nakajima Tatsuhiko Kakimoto
Katsumi Ohnishi Yuhji Ozeki Takehiko Akimoto Natsumi Kurashima
108

Turkey
U.A.E
Kamran Sheikh
Team Lead
Sevilay Kurt
Team Lead
Simge Alpargun Çağlar Okat

Biao Hao
Lead Architect, IBM Global
Solution Center, Dallas
Bharat Bhushan
CTO – Banking & Financial
Markets, Europe
Che An
VP & Partner, Core Banking
Payments Technology
Dr. Thomas Hager
VP – Banking & Financial
Markets, Europe
Executive Champion Initiative LeaderExecutive Sponsor Initiative Leader

Global Open Banking Landscape

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