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Welcome to
Thank
you to our
Sponsor
Agenda
09:40 Keynote: Graphs + AI: Your Enterprise Advantage
Sudhir Hasbe, Chief Product Officer, Neo4j
10:10 Unlock the Power of GenAI
Tim Sheedy, VP Research and Chief AI Advisor, Ecosystm
10:30 Morning Break
10:50 Harness Graph Power with AI: An Insights Discovery Use Case
Lois Ji Ronghui, Data Scientist, AI Practice, GovTech (Skillsfuture Singapore Forward Deployed Team)
11:20 Neo4j: Product Vision and Roadmap
Michael Hunger, VP -Product Innovation, Neo4j
12:00 Q&A Panel
12:30 Networking Lunch Reception
Agenda
14:00 Hands-On Workshops
Workshop A: Create a Graph-Backed App from Scratch | Vista 2 & 3
Xavier Pilas, Sr. Solutions Architect, Neo4j
Bryan Lee, Consulting Engineer, Neo4j
Workshop B: Building Smarter GenAI Apps with Knowledge Graphs | Grand Ballroom
Siddhant Agarwal, Tech Community Manager, Neo4j
15.15 Afternoon Break | Tea & Coffee
15.30 Hands-On Workshops Continue
16:30 Networking Reception
Graphs + AI:
Your Enterprise Advantage
Sudhir Hasbe | Chief Product Officer, Neo4j
GraphSummit Singapore Master Deck - May 20, 2025
GraphSummit Singapore Master Deck - May 20, 2025
GraphSummit Singapore Master Deck - May 20, 2025
GraphSummit Singapore Master Deck - May 20, 2025
The power of
the graph model
The power of
the graph model
Graph is flexible
GraphSummit Singapore Master Deck - May 20, 2025
Network &
Security
Product
Customers
Transactions
Process
Suppliers
Graph is insightful
Employees
Network &
Security
What’s important?
Process
Suppliers
What’s unusual?
Product
Transactions
Customers
What’s next?
Talent learning & development
Career management
Skills management
Orgs (who is who)
Job search Account/identity control
Reputation scoring
Threat detection
Access control
Zero trust
Route planning & optimization
Real-time shipment tracking
Inventory planning
Risk analysis
Product recommendations
New product introductions
Product customizations
Product inventory
Product pricing
Bottleneck identification
Process improvement
Process automation
Process monitoring
Recommendations
Loyalty programs
Churn prevention
Customer offers
Dynamic pricing
Intelligent ads
Anti-money laundering
Circular payments
Fraud detection
Network & Security
Suppliers
Product
Customers
Finance
Process
Connect your
organization into
graph to drive
transformation
Employees
16
Trusted by 84 of the
8 / 10
Top retailers
10 /10
Top automakers
10 / 10
Top US banks
9 / 10
Top aerospace & defence
9 / 10
Top telcos
10 / 10
Top technology & software
8 / 10
Top insurance companies
9 / 10
Top pharmaceuticals
NOW
Connected data
powers transformation
It's essential for enterprise AI
Neo4j Inc. All rights reserved 2024
Generative AI races
toward $1.3 trillion in
revenue by 2032
Generative AI Revenue
Generative AI as a % of Total Technology Spend However, 71% of
organizations are
stuck piloting
GenAI projects
2024 IBM CEO Survey
Bloomberg Intelligence
85% of IT leaders
cite data mgmt
as their top AI
challenge
KPMG AI Quarterly Pulse Survey 2025
100 senior executives from $1B+ revenue companies
It’s a data management issue!
Data Organization
Lack of Standardization
Scale of Query Diversity
AI needs data organized in ways
it can effectively access
AI requires high-quality
harmonized data to be reliable
AI demands rapidly accelerated
question-to-query execution
Flexible Standardized
Enables AI to grasp
meaning and access data
across sources
Supports diverse query
types and evolving
data needs
Maintains consistent
understanding at scale
What makes data AI-ready?
Data exposes entities
and relationship
understanding
Adapts to new
patterns and
structures
Consistent,
governed
data foundation
Contextual
Entities and their
connections are built into the
data model
Evolve your model while
queries keep running
Consistent meaning across
all your data sources
Knowledge graphs = AI-ready data
Relationships are
treated as primary
data points
Schema grows and
adapts to meet evolving
business needs
Expressive data
model provides a
common language
Standardized
Contextual Flexible
Introduction to
22
GraphRAG is RAG where the R path includes
a knowledge graph.
What is GraphRAG?
GraphSummit Singapore Master Deck - May 20, 2025
Vector Index built into the database
Store any property, node, and
relationship as vector in the database
Ability to create embeddings by directly
calling various embedding services like
OpenAI, Azure OpenAI, VertexAI,
and Bedrock
Vector
Support
NEW CAPABILITIES
Integrated with GenAI ecosystem
Support for all major frameworks like
Langchain, LlamaIndex, Spring,
Haystack, Semantic Kernel, etc.
Integrated with all LLM platforms like
AWS, GCP, Azure, and OpenAI
GenAI
Ecosystem
NEW CAPABILITIES
GenAI
Language
Statistics
Creativity
KGs
Knowledge
Facts
Context
Demo: Knowledge Graphs Unlock GenAI
Benefits of
28
1. Higher accuracy
GraphRAG
Performance
RAG
Performance
Lettria Analysis1
81.67% 57.50%
Writer Knowledge Graph2
(RobustQA Benchmark)
86.31% 32.74%–75.89%
RAG vs. GraphRAG: Multi-hop
Question Answering3 77% 66%
GenUI Experiments
(MultiHop-RAG Dataset)4
Successfully answered
complex, multi-step queries
Struggled integrating data
from multiple sources
GraphRAG delivers up
to 3x higher accuracy
than traditional RAG,
with better multi-hop
reasoning for context-
rich AI applications.
1) https://writer.com/engineering/rag-benchmark/ 2) https://www.lettria.com/blogpost/vectorrag-vs-graphrag-a-convincing-comparison
3) https://arxiv.org/abs/2502.11371 4) https://www.genui.com/resources/graphrag-vs.-traditional-rag-solving-multi-hop-reasoning-in-llms
2. Easier development
Natural language:
Apples and oranges
are both fruits…
3. Improved explainability
X
Customer
Service
Doctor
Social Security
Number
Social Security
Number
Patient
Bob
Phone
Number
Health
Diagnosis
Benefits of GraphRAG
Higher
Accuracy
Easier
Development
Improved
Explainability
What does this
look like in
33
Internal
Documentation
Wikis
Enterprise
Systems
Klarna transforms knowledge access
with GraphRAG
HR Systems
Internal
Documentation
Wikis
Enterprise
Systems
Klarna transforms knowledge access
with GraphRAG
HR Systems
Daily queries processed
250K Employee questions
answered in first year
2,000
85% Employee adoption
Gaming leader transforms analytics with GraphRAG
Game Data
Sales Figures
Customer Feedback
Gaming Leader
Marketing Data
Enterprise Data
Gaming leader transforms analytics with GraphRAG
Game Data
Sales Figures
Customer Feedback
Gaming Leader
Marketing Data
Enterprise Data
Reduction in time
spent on data requests
10x Time-to-insight
reduction
92%
Introduction to
38
Agentic RAG is an evolution of RAG that incorporates autonomous
agents to enhance retrieval, reasoning, and generation capabilities.
In Agentic RAG, the retrieval path involves adaptive, goal-driven agents
that dynamically explore, refine, and structure information retrieval.
What is agentic RAG?
Agentic workflow
User Asks
Question
Response
Agentic
Orchestration
LLM
News
Retriever
Earnings Call
Retriever
Summary Retriever
Next Steps
Retriever
Customer
Competitor
Articles Graph
Earnings Call API
Customer 360
Graph
Companies Graph
Tools (GraphRAG) Grounding Sources
Neo4j’s Vision of Agentic Architecture
Agentic Brain (KG)
GenAI
Ecosystem
Integrations
Neo4j
GenAI Capabilities
Vectors, LLM Callbacks
Data Import
Retrievers (RAG)
Agentic Orchestration
(Aura Service or
Custom Agent Systems)
Reasoning Models
Memory
Short Term, Long Term,
Episodic, Semantic,
Procedural, Reflective
Neo4j
agent,
tools
&
MCP
Server
Planning &
Reasoning
Create and execute
multi-step plans as a
graph
(store constraints rules,
preferences)
Agents & Tools
(APIs & Databases)
Decision
Lineage of decision for
audit and improving
future decisions
1
2
3
Agents are the workers. Brain is the
infrastructure that gives them memory, tools,
knowledge, reasoning, and awareness.
Agentic AI in Aura
Conversational Service (CCS) is
an agentic, API-driven service
enabling developers to build
GenAI applications in
● Developer-Centric API
provisioned at Database Level
● Dynamic Agent creation with
configuration not code
● Simple UI to test chat
experience and potentially
embed in apps
Coming Soon
43
power transformation
They enable & AI
Knowledge graphs = data
GraphSummit Singapore Master Deck - May 20, 2025
Unlock the Power of GenAI
Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm
May 2025
Taking GenAI to the
Next Level
VP RESEARCH
Tim Sheedy
47
ecosystm.io
Organisations Are on Different AI Paths
“Leading businesses build cross-functional AI teams, backed by senior leadership. Collaboration sharpens
business cases and directs resources where they’re needed most – especially for skills."
Source: Ecosystm , 2025
3% 30% 23% 18% 25%
At the
planning
stage
Experimenting/
Creating PoCs
Testing pilots Scaled deployments
within specific
business lines
Scaled deployments
across the
organisation
"We’ve seen digital natives do in 24 hours what takes our industry six months."
“Banks modernising their cores can leap ahead, powered by embedded AI."
48
ecosystm.io
Organisations Differ in their AI Readiness
Source: Ecosystm, 2025
0% 23% 4%
72% 1%
Traditional Emerging Consolidating Transformative AI-First
ORGANISATIONAL STRATEGY | DATA FOUNDATION | PEOPLE & SKILLS | GOVERNANCE
FRAMEWORK
49
ecosystm.io
Drivers of GenAI Adoption
Competitive Advantage
31% higher market
differentiation.
Operational Efficiency
Average cost reduction of 24%
in automated processes.
Innovation Acceleration
41% faster product
development cycles.
Customer Experience
52% improvement in customer
satisfaction scores.
Early adopters show proven results
50
ecosystm.io
Impactful AI Use Cases
Operations
63%
Intelligent Document Processing
57%
Payment & Invoicing Automation
52%
Real-time Inventory Management
IT
60%
Support & Helpdesk
56%
Documentation
50%
Code Generation & QC
Other
55%
Content Strategy & Creation
55%
Recruiting
HR
CUSTOMER, SALES &
MARKETING
51
ecosystm.io
Future Plans will see Greater Adoption of AI
OPERATIONS
70%
Workflow Analysis
63%
Fraud Detection &
Prevention
61%
Streamlining Risk &
Compliance Processes
CUSTOMER
SUCCESS
HR TECHNOLOGY
80%
Cloud Resource Allocation
& Optimisation
69% Automating
Sales Processes
63% Location Based
Marketing
61%
Personalised
Product/Service
Recommendations
74%
Workforce
Planning
68%
Talent
Development &
Training
62%
Streamlining
Employee
Onboarding
Source: Ecosystm, 2025
76%
Network Optimisation &
Performance Monitoring
70%
Software Development
& Testing
52
ecosystm.io
The Voice of Asia’s Leaders
"Our AI-driven
recruitment
screening for
insurance agents
streamlines the
selection process,
quickly identifying
top candidates by
analysing resumes
and applications.”
HR
LEADER
"With
conversational AI,
we can engage
customers 24/7,
answering their
queries and
resolving issues
instantly, reducing
the team’s
workload and
enhancing CX.”
CX
LEADER
"AI is transforming
how we work –
from streamlining
workflows to
optimising
transportation
routes, making
operations faster
and smarter.”
OPERATIONS
LEADER
"Using AI to
streamline our
sales pipeline has
cut down the time
it takes to qualify
leads, enabling our
team to focus on
closing more deals
with greater
precision.”
SALES
LEADER
"We’re finally
unlocking our data!
AI agents deliver
personalised
customer support
at scale, and
AI-driven network
optimisation keeps
our IT running
seamlessly.”
DATA SCIENCE
LEADER
53
ecosystm.io
Operational Disruption
• System integrations break
unexpectedly
• Critical decision errors
impact business
• Productivity drops during
remediation
Risks of GenAI Missteps
Reputational Damage
• Public AI failures harm
brand trust
• Recovery takes 3-4x
longer than building
• 72% of consumers avoid
brands after AI errors
Financial Consequences
• Failed AI projects cost
$5M-$15M on average
• Regulatory fines for
non-compliance
• Market valuation drops of
20% have been experienced
54
ecosystm.io
Barriers to GenAI Implementation Include:
Cost Concerns
High implementation and
operational expenses
Security Risks
Data security and privacy
vulnerabilities
Regulatory Uncertainty
Evolving legal frameworks
across ASEAN
Skills Shortage
Limited AI expertise and training
resources
Data Challenges
Poor data quality, accessibility and
integration
1.
2.
3.
4.
5.
55
ecosystm.io
The Data Challenge
55
ecosystm.io
Fragmented Data Landscape
86% struggle with siloed data across systems.
01
Insufficient Data Hygiene
Poor data quality derails 72% of AI initiatives.
02
Contextual Limitations
GenAI models often lack critical business context.
03
Linguistic Complexity
Regional language diversity creates challenges.
04
56
ecosystm.io
Work is Required to Get Data “GenAI Ready”
Organisational Data Readiness for GenAI (0-10)
5.3/10
COMPLIANCE
5/10
DATA
SECURITY
5.3/10
DATA
AVAILABILITY
5.5/10
DATA
LINEAGE
7.1/10
DATA
QUALITY
“We actually have a semantic AI challenge:
Our data has no understanding of relationships…”
GenAI LLMs overcome
semantic AI challenges with
billions of data points
Graph Database helps you
achieve the same outcome
with your own organisation’s
data
Our biggest GenAI challenges
are not technology:
Inflexible business
model and processes
Lack of skills
Employee fear
59
ecosystm.io
Next Steps for Tech Leaders
1 Assess Readiness
Evaluate current AI maturity and data quality gaps.
2 Invest in Talent
Build AI skills through training and hiring.
3 Implement Semantic AI
Leverage GraphDB for cohesive, contextual data use.
4 Ensure Governance
Establish ethical frameworks and security controls.
59
ecosystm.io
VP Research
Tim Sheedy
tim.sheedy@ecosystm360.com
+61 433101233
GraphSummit Singapore Master Deck - May 20, 2025
Refresh & Recharge
Next session starts at 11:10am
Morning Break
AFTER LUNCH
Play this brand video when session resumes
GraphSummit Singapore Master Deck - May 20, 2025
Harness Graph Power with AI
Lois Ji Ronghui
Data Scientist, AI Practice, GovTech Singapore
(Skillsfuture Singapore Forward Deployed Team)
LOIS JI
Data Scientist, AI Practice (AIP), GovTech
Harness Graph Power
with AI: An Insights
Discovery Use Case
OFFICIAL (CLOSED)
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Agenda
Overview of AI & AI Reasoning
How does AI reason?
AI x Knowledge Graph Use Case
Objective: Glean contextualized insights from unstructured data…
Advantages of Graph for AI Applications
Contextualized Insights Discovery with Graph
Tips and Takeaways
Insights delivery to End Users
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
AI
Buzzwords
AI Reasoning
LLMs
RAG
Finetuning
Context Window
Knowledge Graph
Chatbot
GraphRAG
Hallucination
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
How can AI perform explainable
decomposition-based
Reasoning?
Tree-of-thought (ToT)
• Multiple reasoning paths
with evaluation of
intermediate outputs
Chain-of-thought (CoT)
• Sequential task breakdown
ReAct (Reason + Act)
• Reasoning with tool execution
Graph-of-thought (GoT)
• Reusable, traceable reasoning
paths, an upgrade from ToT
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
What about
Agentic AI?
• Systems that exhibit reasoning,
planning, memory and notable degree of
autonomy.
• Ability to interact with its environment,
learn from experience, and adapt to
changes.
• Capable of autonomous operation of
tasks.
GovTech AI Practice Agentic AI Primer:
https://playbooks.aip.gov.sg/agentic-ai-primer/
Memory
Memory
Memory
Memory
Memory
Proprietary Data Reasoning
Graph
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
When & Why we need
Knowledge Graph?
• Relationship-oriented use cases.
• Reasoning is more important than retrieval.
• Need for Chatbot with memory.
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
CRM Insights Discovery Use Case
Glean contextualised insights from large volume
of unstructured data…
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Contextualized
Insights with Graph
● Graph as a Bridge, a Translator
● Information Compression with “paths”
● Reasoning Augmentation for LLMs
Graph is the medium, through
which AI interprets and
internalises tabular information.
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Solution Design: Contextualised Intelligence Using Graph
Grounded Knowledge Graph with AI Models
• Growing Large CRM Dataset
• Informal & Inconsistent Language Use
• Varying Topic Selection for Analysis
• Interdependency in Issue Topics
• Require Specific Enterprise Knowledge Grounding
• Accuracy in Serving Non-technical End Users
Need for LLMs
Need for Knowledge Graph
Chatbot interface
for quick insights
discovery
Knowledge Graph
traversal for causal
analysis
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Preprocessing LLM Pipeline
Building Graph from Unstructured Data
Graph Traversal & Path
Extraction
Anonymization
Entity
Rationalization
Summarisation Classification
Information
Extraction
Clustering
Aggregation
Embedding
Raw
Data
Clean
Data
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Agentic Orchestration with Graph-as-an-Agent
Business agents
• director_agent: Proxy agent for the user, able to steer
the discussion when needed
• deputy_director_agent: Perform final summarisation
and consolidation reporting back to user
• assistant_director_agent: Gatekeeper to prevent
irrelevant questions from being processed
• business_analyst_agent: Break down the question into
sub-queries and propose solutions
Data agents
• data_analyst_agent: Select and prepare python code to
use tabular data for questions
• python_executor_agent: Execute python code and
return the outputs or any errors encountered
• graph_analyst_agent: Select and prepare cypher query
to use graph data for questions
• cypher_executor_agent: Execute cypher query and
return the outputs or any errors encountered
Agentic workflow that mimics how divisions operate for data insights discovery.
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Tips: Insights delivery to End Users
Hint: Users should not need to see it at all
• Graphs can be overwhelming to manually traverse
• Graph query is a steep learning curve for non-technical end users
• Graph comprehension adds unnecessary mental load to users
Instead:
• Use graph as the brain to support the analytics needed.
• Use graph visualisation only for investigative purposes.
COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH.
Keep Calm
&
Graph On
GraphSummit Singapore Master Deck - May 20, 2025
Product Vision
& Roadmap
Michael Hunger | VP Product Innovation & Developer Strategy, Neo4j
Your business
is a graph
Employees
Network &
Security
Suppliers
Product
Customers
Transactions
Process
Setting the Pace
Open Source
Release
2007
Cypher Query
language Launch
2011
First production-ready
deployment
2009
Graph Data Science
and MultiDB
2020
Neo4j AuraDB
Launch
2019
ISO Announces
GQL Standard
2024
Native Vector Search
Capabilities in Neo4j
2023
Browser and Labels
2013
OpenCypher Project
Launched
2015
Distributed graph
databases introduced
2017
Technology Trends
Driving Innovation
For developers, data analysts and data scientists
Premium, trusted cloud-native graph database and analytics platform
Cross cloud, easy to use and enable AI accuracy
Fully Managed
Seconds to Sign up
Minutes to wow
Days to Value Integrated Ecosystem
Strategic Investments
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
c
Fully Managed
Seconds to Sign up
Minutes to wow
Days to Value Integrated Ecosystem
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
Strategic Investments
c
Unique relationship property,
relationship key, property data types
Quantified graph patterns
Call in concurrent transactions for
batch import
Ultra-high speed incremental importer
Incremental backup and recovery
Neo4j Ops Manager
Database
Enhancements
Graph Schema Graph Pattern Matching
Offline Incremental Importer Differential Backup & Point in Time Recovery
RELEASED CAPABILITIES
A superior graph native format, which
groups graph data into blocks that
reduces amount of data read
Greater performance in
memory-constrained scenarios
Faster property access: properties are
stored in blocks
RELEASED CAPABILITIES
Block Format
Change Data
Capture
State-of-the-art approach uses transaction log
Capable of running in two modes; full or diff
Integrated with Apache Kafka/Confluent
RELEASED CAPABILITIES
High availability with multiDB support
More features and control over the use of
infrastructure resources.
Scalability, allocation / reallocation,
service elasticity, load balancing,
automatic routing
RELEASED CAPABILITIES
Autonomous
Clustering
Scale to 100TB+ graphs with intelligent graph sharding
Separate topology and property storage for optimal performance
NEW CAPABILITIES
Large Graph Support
Property Shards
Graph Shard
TXN logs
Streaming
WRITES
Operational
Analytical
READS
Reporting
Bulk WRITES Bulk WRITES
Autonomous Clustering
NEW CAPABILITIES
Large Graph Support
Scale to 100TB+ graphs with intelligent graph sharding
Separate topology and property storage for optimal performance
Speed up analytical query up to 100x
Single query is executed concurrently
on multiple cores
Faster insights for analytical applications
and enables transactional and analytical
processing in one database
RELEASED CAPABILITIES
Parallel
Runtime
QPP can express a variable number of
repetitions in a graph traversal (path)
More expressive than the existing
variable length paths
Allow for pruning on path expansion,
and as such can be order of magnitude
faster than variable length paths
Coming: Different MATCH modes
RELEASED CAPABILITIES
Quantified Path
Patterns
Choose between Cypher versions:
● v1 is backwards compatible & stable
● v2 is an evolving version
A version can be selected at DBMS,
database and single-query level: server
upgrades do not require query migration.
Query Language is decoupled from the
server releases.
NEW CAPABILITIES
Cypher Versions
Cypher X
Cypher Z
Cypher Y
Server releases
(not to scale)
Conditional Queries
provide more flexibility and expressive
power to handle complex querying
scenarios
Property Access control (PBAC)
data-driven rules to control READ and
TRAVERSE privileges on nodes
ownership, contextual access control
NEW CAPABILITIES
Cypher
Improvements
GRANT privilege property
ON GRAPH {database|*}
FOR ( var:label )
WHERE condition
TO role
GRANT privilege element
ON GRAPH {database|*}
FOR ()-[ var:type ]-()
WHERE condition
TO role
MATCH (n:Person)
CALL (n) {
WHEN n.age > 60 THEN {
SET n.ageGroup = 'Veteran'
}
WHEN n.age >= 35 AND n.age <=
59 THEN {
SET n.ageGroup = 'Senior'
}
ELSE {
SET n.ageGroup = 'Junior'
}
}
RETURN n.name AS name, n.ageGroup
Strategic Investments
Fully Managed
GraphRAG
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
AI Accuracy
Ease of Use
5Seconds to Sign up
Minutes to wow
Days to Value Integrated Ecosystem
Focus on Your App,
Not Infrastructure!
Available on Google Cloud, AWS, and Azure
99.95% uptime SLA with self-healing cluster
architecture
Scale up to 512GB RAM for large
memory-intensive graphs
Automated backups and restore
Automated upgrades, zero maintenance
RELEASED CAPABILITIES
More than 22k
Managed Databases
Comprehensive Cloud Offerings
for Your Workloads
Zonal (single AZ) with
functionality aimed at
smaller teams &
departmental solutions
Regional (Multi-AZ) with
enterprise-grade SLA &
functionality
Highest tier, regional
(Multi-AZ) with dedicated
account provisioned per
customer
Perpetually free
database for customers
to learn and experiment
with apps
Now available
Get hands-on experience with AuraDB's
console and tools to explore graph data
Explore features before deploying
workloads in production
Easy transition from trial to production
with ensuring continuity in your projects
RELEASED CAPABILITIES
AuraDB Professional
Free Trial
14 day free trial available
Over 20% less expensive than
previous Enterprise offering
For mission-critical applications
requiring enterprise-grade features
Scale up to 512GB RAM for Business
Critical and Virtual Dedicated Cloud
with higher memory offerings
coming soon
AuraDB
Business Critical
RELEASED CAPABILITIES
Boost read performance
and throughput
Distribute read-heavy workloads
across secondaries
Horizontally scale your AuraDB
instances with up to 15 read-Only
secondaries
Read-Only
Secondaries
RELEASED CAPABILITIES
Security &
Compliance
Trust Center
SSO using IDPs such as AAD and Okta
Fine-grained access control
Encryption in-transit and at-rest;
Customer Managed Keys
Private VPC and Private Links
Standard industry compliance
RELEASED CAPABILITIES
Analytics Plug-in (GDS Plug-in)
Run graph algorithms directly on your database
cluster using a secondary node. Ideal for
low-latency, lighter workloads. Works with
self-managed deployments and Aura Pro.
Neo4j Aura Graph Analytics
Dedicated serverless offering for graph
analytics that works with both Aura DB and
self-managed databases. Provides better
isolation, cost efficiency, and scalability but with
added latency. Available through Aura.
RELEASED CAPABILITIES
Graph Analytics
Serverless
Analytics
Real-time-Low Latency Scenarios
Higher Latency with higher scalability & Concurrency
Projection
GDS Plugin
AuraDB/Self
Mgd
Write Back
Projection
Write Back
Graph Analytics
with Any Data
Easily construct a
projection from
panda data frames
Simplify
Development
Use Python to
project subgraphs,
run algorithms, and
return results
`
Ready-Made
Algorithms
Use out-of-the-box
algorithms without
coding yourself
Scale
Seamlessly
Separate compute
and storage with
pay-as-you-go
pricing
RELEASED CAPABILITIES
Neo4j Aura Graph Analytics
Enable Customers to:
● Monitor & manage all Neo4j databases across the enterprise, identify security risks
● Use Aura tooling with self managed databases
● Easily migrate self managed databases to Aura with few clicks
NEW CAPABILITIES
Fleet Management
Aura (Unified Fleet Management)
Aura Self Managed
Fully Managed
GraphRAG
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
Cloud First AI Accuracy
Seconds to Sign up
Minutes to wow
Days to Value
Zero Ops
Integrated Ecosystem
Strategic Investments
108
Improved productivity with GenAI copilot
by helping developers write and improve
Cypher queries
Improved workflows with a
single hub for all data
management tasks
Consistent user experience
through a single unified
console across Neo4j tools
Easier collaboration as teams
can share resources and
collaborate on projects
Secure data access
with expanded roles and
new access controls
Seamless, Secure, GenAI-Enhanced
Unified Data Management and Visualization
Now available
Automatically Import Data From Any Database
Available & Adding
Schema Derived and AI-Assisted Graph Model
Now available
AI-Assisted Queries and Graph Exploration
AI-Assisted, Low-Code, Interactive Dashboards
Coming soon
Demo
Neo4j GraphQL library and service
Deploy low code API with GraphQL
Query API (Cypher over HTTPS)
Allows for single Cypher requests
with the response returned as JSON
JDBC Driver-enable tool integrations
Supports SQL translation and schema
mapping
RELEASED CAPABILITIES
Developer
APIs
GraphQL
Query API
116
Powerful Graph Analytics extract features
from relational data
Integrate with data lakes
utilize the data where it resides
Graph User interface
integration in other data
platforms
On demand compute
only pay what you use
Secure data access
within your preferred
environment
Cloud native, seamless, in-place
Neo4j Graph Analytics for Snowflake GA
A Native App on Snowpark Container
Services
Simple SQL interface for data analysts
and scientists
Soon 65+ GDS algorithms for
● Fraud Detection
● Customer 360
● Recommendation
● Supply Chain
This image
is low res
INTEGRATED DATA ECOSYSTEM
Snowflake
Seamlessly uncover graph-powered
insights in Snowflake AI Data Cloud
1. Project data from Snowflake
tables as a graph
2. Run series of graph algorithms
3. Write results back
4. Shut down compute capacity
INTEGRATED DATA ECOSYSTEM
Snowflake
Snowflake AI Data Cloud
Snowflake
Environment
Pathfinding &
Search
Community
Detection
Centrality
Link
Prediction
Similarity
Graph
Embeddings
Graph Powered Insights–No ETL, Just SQL
Graph Analytics for
Snowflake
Exclusive partnership to create
integrated graph analytics
Deliver simplified product experience
integrated with Microsoft Fabric
Use your data from Microsoft OneLake
INTEGRATED DATA ECOSYSTEM
Microsoft
Fabric GA
INTEGRATED DATA ECOSYSTEM
MicrosoftFabric GA
Select Lakehouse Create Graph Analyze Graph
Query and explore graph results using
Neo4j tools right from inside Fabric
Select tables to transform data
automatically into a Graph model
Choose from Lakehouses in any
available Workspace
Auto provision Aura Instance
Select OneLake Lakehouse + Tables
Auto-generated Graph Schema using
LLM
Import using Fabric Spark
Query / Explore in Fabric directly
INTEGRATED DATA ECOSYSTEM
Microsoft
Fabric
Strategic Investments
Fully Managed
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
Cloud First Ease of Use
5Seconds to Sign up
Minutes to wow
Days to Value
Zero Ops
Integrated Ecosystem
Year of Innovation With GenAI
GenAI
integrations
w/ Vertex AI
June 2023
GenAI Stack
with LangChain
& Ollama
Oct 2023
Vector Search &
Store added to
Native
Graph DB
August 2023
GraphRAG
manifesto
July 2024
Databricks Cert
June 2024
Aura console
with co-pilot
experiences
Sept 2024
Aura Pro Trial with
Vector support
Aug 2024
Integration with
Amazon Bedrock
Nov 2023
Integration with
Azure OpenAI
integration &
Microsoft Fabric
March 2024
New
GraphRAG
capabilities for
GenAI apps
April 2024
GraphRAG
Package
Oct 2024
Vector
Optimized
Aura Instances
Dec 2024
GenAI
Language
Statistics
Creativity
KGs
Knowledge
Facts
Context
Knowledge Graphs Unlock GenAI
Accurate
Contextual
Explainable
Construct knowledge graphs from
unstructured data/documents using
schema
Implement different GraphRAG retrievers
Build GenAI RAG pipelines with vector and
hybrid search and GraphRAG retrieval
External vector search integration
GraphRAG Python
Package
RELEASED CAPABILITIES
Conversational Service (CCS) is
an agentic, API-driven service
enabling developers to build
GenAI applications in minutes
● Developer-Centric API
provisioned at Database Level
● Dynamic Agent creation with
configuration not code
● Simple UI to test chat
experience and potentially
embed in apps
Agentic API in Aura
NEW CAPABILITIES Coming in H2
Demo
Integrated with GenAI ecosystem
Orchestration & Agent Libraries
Support for major frameworks like
Langchain, LlamaIndex, Spring AI,
Langchain4j, Haystack, Semantic Kernel,
etc.
Integrated with all LLM platforms like
AWS, GCP, Azure, and OpenAI
Coming: Model Context Protocol (MCP),
CrewAI, Pydantic.AI, other Agent SDKs
GenAI
Ecosystem
RELEASED CAPABILITIES
● Graph Connector
● CypherQAChain
● KG Construction
● Vector Index
Integration
● Multiple LangChain
Templates
● LangChain.js
● LangChain4j
● Cypher Data
Loader
● Vector search
integration
● KG construction
● Create vector
index
● KG construction
● Query vector
index
● Embedding
Retriever
● Dynamic
Document
Retrieve (Cypher)
Fully Managed
Seconds to Sign up
Minutes to wow
Days to Value Integrated Ecosystem
Product Vision Summary
Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance
c
GraphSummit Singapore Master Deck - May 20, 2025
GraphSummit Singapore Master Deck - May 20, 2025
Sudhir Hasbe | Chief Product Officer, Neo4j
Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm
Lois Ji Ronghui | Data Scientist, GovTech, AI Practice
Michael Hunger | VP-Product Innovation, Neo4j
Moderator: Xander Smart | General Manager-ASEAN, Neo4j
Q&A
Panel
Thank
you to our
Sponsor
Sudhir Hasbe | Chief Product Officer, Neo4j
Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm
Lois Ji Ronghui | Data Scientist, GovTech, AI Practice
Michael Hunger | VP-Product Innovation, Neo4j
Moderator: Xander Smart | General Manager-ASEAN, Neo4j
Q&A
Panel
Recharge for the Afternoon
Hands on Workshops begin at 14:00
Workshop A: Create a Graph-Backed App from Scratch | Vista 2 & 3
Workshop B: Building Smarter GenAI Apps with Knowledge Graphs | Grand Ballroom
Lunch Break

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GraphSummit Singapore Master Deck - May 20, 2025

  • 3. Agenda 09:40 Keynote: Graphs + AI: Your Enterprise Advantage Sudhir Hasbe, Chief Product Officer, Neo4j 10:10 Unlock the Power of GenAI Tim Sheedy, VP Research and Chief AI Advisor, Ecosystm 10:30 Morning Break 10:50 Harness Graph Power with AI: An Insights Discovery Use Case Lois Ji Ronghui, Data Scientist, AI Practice, GovTech (Skillsfuture Singapore Forward Deployed Team) 11:20 Neo4j: Product Vision and Roadmap Michael Hunger, VP -Product Innovation, Neo4j 12:00 Q&A Panel 12:30 Networking Lunch Reception
  • 4. Agenda 14:00 Hands-On Workshops Workshop A: Create a Graph-Backed App from Scratch | Vista 2 & 3 Xavier Pilas, Sr. Solutions Architect, Neo4j Bryan Lee, Consulting Engineer, Neo4j Workshop B: Building Smarter GenAI Apps with Knowledge Graphs | Grand Ballroom Siddhant Agarwal, Tech Community Manager, Neo4j 15.15 Afternoon Break | Tea & Coffee 15.30 Hands-On Workshops Continue 16:30 Networking Reception
  • 5. Graphs + AI: Your Enterprise Advantage Sudhir Hasbe | Chief Product Officer, Neo4j
  • 10. The power of the graph model
  • 11. The power of the graph model
  • 14. Network & Security Product Customers Transactions Process Suppliers Graph is insightful Employees Network & Security What’s important? Process Suppliers What’s unusual? Product Transactions Customers What’s next?
  • 15. Talent learning & development Career management Skills management Orgs (who is who) Job search Account/identity control Reputation scoring Threat detection Access control Zero trust Route planning & optimization Real-time shipment tracking Inventory planning Risk analysis Product recommendations New product introductions Product customizations Product inventory Product pricing Bottleneck identification Process improvement Process automation Process monitoring Recommendations Loyalty programs Churn prevention Customer offers Dynamic pricing Intelligent ads Anti-money laundering Circular payments Fraud detection Network & Security Suppliers Product Customers Finance Process Connect your organization into graph to drive transformation Employees
  • 16. 16 Trusted by 84 of the 8 / 10 Top retailers 10 /10 Top automakers 10 / 10 Top US banks 9 / 10 Top aerospace & defence 9 / 10 Top telcos 10 / 10 Top technology & software 8 / 10 Top insurance companies 9 / 10 Top pharmaceuticals
  • 17. NOW Connected data powers transformation It's essential for enterprise AI
  • 18. Neo4j Inc. All rights reserved 2024 Generative AI races toward $1.3 trillion in revenue by 2032 Generative AI Revenue Generative AI as a % of Total Technology Spend However, 71% of organizations are stuck piloting GenAI projects 2024 IBM CEO Survey Bloomberg Intelligence
  • 19. 85% of IT leaders cite data mgmt as their top AI challenge KPMG AI Quarterly Pulse Survey 2025 100 senior executives from $1B+ revenue companies It’s a data management issue! Data Organization Lack of Standardization Scale of Query Diversity AI needs data organized in ways it can effectively access AI requires high-quality harmonized data to be reliable AI demands rapidly accelerated question-to-query execution
  • 20. Flexible Standardized Enables AI to grasp meaning and access data across sources Supports diverse query types and evolving data needs Maintains consistent understanding at scale What makes data AI-ready? Data exposes entities and relationship understanding Adapts to new patterns and structures Consistent, governed data foundation Contextual
  • 21. Entities and their connections are built into the data model Evolve your model while queries keep running Consistent meaning across all your data sources Knowledge graphs = AI-ready data Relationships are treated as primary data points Schema grows and adapts to meet evolving business needs Expressive data model provides a common language Standardized Contextual Flexible
  • 23. GraphRAG is RAG where the R path includes a knowledge graph. What is GraphRAG?
  • 25. Vector Index built into the database Store any property, node, and relationship as vector in the database Ability to create embeddings by directly calling various embedding services like OpenAI, Azure OpenAI, VertexAI, and Bedrock Vector Support NEW CAPABILITIES
  • 26. Integrated with GenAI ecosystem Support for all major frameworks like Langchain, LlamaIndex, Spring, Haystack, Semantic Kernel, etc. Integrated with all LLM platforms like AWS, GCP, Azure, and OpenAI GenAI Ecosystem NEW CAPABILITIES
  • 29. 1. Higher accuracy GraphRAG Performance RAG Performance Lettria Analysis1 81.67% 57.50% Writer Knowledge Graph2 (RobustQA Benchmark) 86.31% 32.74%–75.89% RAG vs. GraphRAG: Multi-hop Question Answering3 77% 66% GenUI Experiments (MultiHop-RAG Dataset)4 Successfully answered complex, multi-step queries Struggled integrating data from multiple sources GraphRAG delivers up to 3x higher accuracy than traditional RAG, with better multi-hop reasoning for context- rich AI applications. 1) https://writer.com/engineering/rag-benchmark/ 2) https://www.lettria.com/blogpost/vectorrag-vs-graphrag-a-convincing-comparison 3) https://arxiv.org/abs/2502.11371 4) https://www.genui.com/resources/graphrag-vs.-traditional-rag-solving-multi-hop-reasoning-in-llms
  • 30. 2. Easier development Natural language: Apples and oranges are both fruits…
  • 31. 3. Improved explainability X Customer Service Doctor Social Security Number Social Security Number Patient Bob Phone Number Health Diagnosis
  • 33. What does this look like in 33
  • 35. Internal Documentation Wikis Enterprise Systems Klarna transforms knowledge access with GraphRAG HR Systems Daily queries processed 250K Employee questions answered in first year 2,000 85% Employee adoption
  • 36. Gaming leader transforms analytics with GraphRAG Game Data Sales Figures Customer Feedback Gaming Leader Marketing Data Enterprise Data
  • 37. Gaming leader transforms analytics with GraphRAG Game Data Sales Figures Customer Feedback Gaming Leader Marketing Data Enterprise Data Reduction in time spent on data requests 10x Time-to-insight reduction 92%
  • 39. Agentic RAG is an evolution of RAG that incorporates autonomous agents to enhance retrieval, reasoning, and generation capabilities. In Agentic RAG, the retrieval path involves adaptive, goal-driven agents that dynamically explore, refine, and structure information retrieval. What is agentic RAG?
  • 40. Agentic workflow User Asks Question Response Agentic Orchestration LLM News Retriever Earnings Call Retriever Summary Retriever Next Steps Retriever Customer Competitor Articles Graph Earnings Call API Customer 360 Graph Companies Graph Tools (GraphRAG) Grounding Sources
  • 41. Neo4j’s Vision of Agentic Architecture Agentic Brain (KG) GenAI Ecosystem Integrations Neo4j GenAI Capabilities Vectors, LLM Callbacks Data Import Retrievers (RAG) Agentic Orchestration (Aura Service or Custom Agent Systems) Reasoning Models Memory Short Term, Long Term, Episodic, Semantic, Procedural, Reflective Neo4j agent, tools & MCP Server Planning & Reasoning Create and execute multi-step plans as a graph (store constraints rules, preferences) Agents & Tools (APIs & Databases) Decision Lineage of decision for audit and improving future decisions 1 2 3 Agents are the workers. Brain is the infrastructure that gives them memory, tools, knowledge, reasoning, and awareness.
  • 42. Agentic AI in Aura Conversational Service (CCS) is an agentic, API-driven service enabling developers to build GenAI applications in ● Developer-Centric API provisioned at Database Level ● Dynamic Agent creation with configuration not code ● Simple UI to test chat experience and potentially embed in apps Coming Soon
  • 43. 43 power transformation They enable & AI Knowledge graphs = data
  • 45. Unlock the Power of GenAI Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm
  • 46. May 2025 Taking GenAI to the Next Level VP RESEARCH Tim Sheedy
  • 47. 47 ecosystm.io Organisations Are on Different AI Paths “Leading businesses build cross-functional AI teams, backed by senior leadership. Collaboration sharpens business cases and directs resources where they’re needed most – especially for skills." Source: Ecosystm , 2025 3% 30% 23% 18% 25% At the planning stage Experimenting/ Creating PoCs Testing pilots Scaled deployments within specific business lines Scaled deployments across the organisation "We’ve seen digital natives do in 24 hours what takes our industry six months." “Banks modernising their cores can leap ahead, powered by embedded AI."
  • 48. 48 ecosystm.io Organisations Differ in their AI Readiness Source: Ecosystm, 2025 0% 23% 4% 72% 1% Traditional Emerging Consolidating Transformative AI-First ORGANISATIONAL STRATEGY | DATA FOUNDATION | PEOPLE & SKILLS | GOVERNANCE FRAMEWORK
  • 49. 49 ecosystm.io Drivers of GenAI Adoption Competitive Advantage 31% higher market differentiation. Operational Efficiency Average cost reduction of 24% in automated processes. Innovation Acceleration 41% faster product development cycles. Customer Experience 52% improvement in customer satisfaction scores. Early adopters show proven results
  • 50. 50 ecosystm.io Impactful AI Use Cases Operations 63% Intelligent Document Processing 57% Payment & Invoicing Automation 52% Real-time Inventory Management IT 60% Support & Helpdesk 56% Documentation 50% Code Generation & QC Other 55% Content Strategy & Creation 55% Recruiting HR CUSTOMER, SALES & MARKETING
  • 51. 51 ecosystm.io Future Plans will see Greater Adoption of AI OPERATIONS 70% Workflow Analysis 63% Fraud Detection & Prevention 61% Streamlining Risk & Compliance Processes CUSTOMER SUCCESS HR TECHNOLOGY 80% Cloud Resource Allocation & Optimisation 69% Automating Sales Processes 63% Location Based Marketing 61% Personalised Product/Service Recommendations 74% Workforce Planning 68% Talent Development & Training 62% Streamlining Employee Onboarding Source: Ecosystm, 2025 76% Network Optimisation & Performance Monitoring 70% Software Development & Testing
  • 52. 52 ecosystm.io The Voice of Asia’s Leaders "Our AI-driven recruitment screening for insurance agents streamlines the selection process, quickly identifying top candidates by analysing resumes and applications.” HR LEADER "With conversational AI, we can engage customers 24/7, answering their queries and resolving issues instantly, reducing the team’s workload and enhancing CX.” CX LEADER "AI is transforming how we work – from streamlining workflows to optimising transportation routes, making operations faster and smarter.” OPERATIONS LEADER "Using AI to streamline our sales pipeline has cut down the time it takes to qualify leads, enabling our team to focus on closing more deals with greater precision.” SALES LEADER "We’re finally unlocking our data! AI agents deliver personalised customer support at scale, and AI-driven network optimisation keeps our IT running seamlessly.” DATA SCIENCE LEADER
  • 53. 53 ecosystm.io Operational Disruption • System integrations break unexpectedly • Critical decision errors impact business • Productivity drops during remediation Risks of GenAI Missteps Reputational Damage • Public AI failures harm brand trust • Recovery takes 3-4x longer than building • 72% of consumers avoid brands after AI errors Financial Consequences • Failed AI projects cost $5M-$15M on average • Regulatory fines for non-compliance • Market valuation drops of 20% have been experienced
  • 54. 54 ecosystm.io Barriers to GenAI Implementation Include: Cost Concerns High implementation and operational expenses Security Risks Data security and privacy vulnerabilities Regulatory Uncertainty Evolving legal frameworks across ASEAN Skills Shortage Limited AI expertise and training resources Data Challenges Poor data quality, accessibility and integration 1. 2. 3. 4. 5.
  • 55. 55 ecosystm.io The Data Challenge 55 ecosystm.io Fragmented Data Landscape 86% struggle with siloed data across systems. 01 Insufficient Data Hygiene Poor data quality derails 72% of AI initiatives. 02 Contextual Limitations GenAI models often lack critical business context. 03 Linguistic Complexity Regional language diversity creates challenges. 04
  • 56. 56 ecosystm.io Work is Required to Get Data “GenAI Ready” Organisational Data Readiness for GenAI (0-10) 5.3/10 COMPLIANCE 5/10 DATA SECURITY 5.3/10 DATA AVAILABILITY 5.5/10 DATA LINEAGE 7.1/10 DATA QUALITY “We actually have a semantic AI challenge: Our data has no understanding of relationships…”
  • 57. GenAI LLMs overcome semantic AI challenges with billions of data points Graph Database helps you achieve the same outcome with your own organisation’s data
  • 58. Our biggest GenAI challenges are not technology: Inflexible business model and processes Lack of skills Employee fear
  • 59. 59 ecosystm.io Next Steps for Tech Leaders 1 Assess Readiness Evaluate current AI maturity and data quality gaps. 2 Invest in Talent Build AI skills through training and hiring. 3 Implement Semantic AI Leverage GraphDB for cohesive, contextual data use. 4 Ensure Governance Establish ethical frameworks and security controls. 59 ecosystm.io
  • 62. Refresh & Recharge Next session starts at 11:10am Morning Break
  • 63. AFTER LUNCH Play this brand video when session resumes
  • 65. Harness Graph Power with AI Lois Ji Ronghui Data Scientist, AI Practice, GovTech Singapore (Skillsfuture Singapore Forward Deployed Team)
  • 66. LOIS JI Data Scientist, AI Practice (AIP), GovTech Harness Graph Power with AI: An Insights Discovery Use Case OFFICIAL (CLOSED)
  • 67. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Agenda Overview of AI & AI Reasoning How does AI reason? AI x Knowledge Graph Use Case Objective: Glean contextualized insights from unstructured data… Advantages of Graph for AI Applications Contextualized Insights Discovery with Graph Tips and Takeaways Insights delivery to End Users
  • 68. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. AI Buzzwords AI Reasoning LLMs RAG Finetuning Context Window Knowledge Graph Chatbot GraphRAG Hallucination
  • 69. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. How can AI perform explainable decomposition-based Reasoning? Tree-of-thought (ToT) • Multiple reasoning paths with evaluation of intermediate outputs Chain-of-thought (CoT) • Sequential task breakdown ReAct (Reason + Act) • Reasoning with tool execution Graph-of-thought (GoT) • Reusable, traceable reasoning paths, an upgrade from ToT
  • 70. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. What about Agentic AI? • Systems that exhibit reasoning, planning, memory and notable degree of autonomy. • Ability to interact with its environment, learn from experience, and adapt to changes. • Capable of autonomous operation of tasks. GovTech AI Practice Agentic AI Primer: https://playbooks.aip.gov.sg/agentic-ai-primer/ Memory Memory Memory Memory Memory Proprietary Data Reasoning Graph
  • 71. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. When & Why we need Knowledge Graph? • Relationship-oriented use cases. • Reasoning is more important than retrieval. • Need for Chatbot with memory.
  • 72. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. CRM Insights Discovery Use Case Glean contextualised insights from large volume of unstructured data…
  • 73. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Contextualized Insights with Graph ● Graph as a Bridge, a Translator ● Information Compression with “paths” ● Reasoning Augmentation for LLMs Graph is the medium, through which AI interprets and internalises tabular information.
  • 74. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Solution Design: Contextualised Intelligence Using Graph Grounded Knowledge Graph with AI Models • Growing Large CRM Dataset • Informal & Inconsistent Language Use • Varying Topic Selection for Analysis • Interdependency in Issue Topics • Require Specific Enterprise Knowledge Grounding • Accuracy in Serving Non-technical End Users Need for LLMs Need for Knowledge Graph Chatbot interface for quick insights discovery Knowledge Graph traversal for causal analysis
  • 75. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Preprocessing LLM Pipeline Building Graph from Unstructured Data Graph Traversal & Path Extraction Anonymization Entity Rationalization Summarisation Classification Information Extraction Clustering Aggregation Embedding Raw Data Clean Data
  • 76. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Agentic Orchestration with Graph-as-an-Agent Business agents • director_agent: Proxy agent for the user, able to steer the discussion when needed • deputy_director_agent: Perform final summarisation and consolidation reporting back to user • assistant_director_agent: Gatekeeper to prevent irrelevant questions from being processed • business_analyst_agent: Break down the question into sub-queries and propose solutions Data agents • data_analyst_agent: Select and prepare python code to use tabular data for questions • python_executor_agent: Execute python code and return the outputs or any errors encountered • graph_analyst_agent: Select and prepare cypher query to use graph data for questions • cypher_executor_agent: Execute cypher query and return the outputs or any errors encountered Agentic workflow that mimics how divisions operate for data insights discovery.
  • 77. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Tips: Insights delivery to End Users Hint: Users should not need to see it at all • Graphs can be overwhelming to manually traverse • Graph query is a steep learning curve for non-technical end users • Graph comprehension adds unnecessary mental load to users Instead: • Use graph as the brain to support the analytics needed. • Use graph visualisation only for investigative purposes.
  • 78. COPYRIGHT OF GOVTECH © NOT TO BE REPRODUCED UNLESS WITH EXPLICIT CONSENT BY GOVTECH. Keep Calm & Graph On
  • 80. Product Vision & Roadmap Michael Hunger | VP Product Innovation & Developer Strategy, Neo4j
  • 81. Your business is a graph Employees Network & Security Suppliers Product Customers Transactions Process
  • 82. Setting the Pace Open Source Release 2007 Cypher Query language Launch 2011 First production-ready deployment 2009 Graph Data Science and MultiDB 2020 Neo4j AuraDB Launch 2019 ISO Announces GQL Standard 2024 Native Vector Search Capabilities in Neo4j 2023 Browser and Labels 2013 OpenCypher Project Launched 2015 Distributed graph databases introduced 2017
  • 84. For developers, data analysts and data scientists Premium, trusted cloud-native graph database and analytics platform Cross cloud, easy to use and enable AI accuracy
  • 85. Fully Managed Seconds to Sign up Minutes to wow Days to Value Integrated Ecosystem Strategic Investments Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance c
  • 86. Fully Managed Seconds to Sign up Minutes to wow Days to Value Integrated Ecosystem Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance Strategic Investments c
  • 87. Unique relationship property, relationship key, property data types Quantified graph patterns Call in concurrent transactions for batch import Ultra-high speed incremental importer Incremental backup and recovery Neo4j Ops Manager Database Enhancements Graph Schema Graph Pattern Matching Offline Incremental Importer Differential Backup & Point in Time Recovery RELEASED CAPABILITIES
  • 88. A superior graph native format, which groups graph data into blocks that reduces amount of data read Greater performance in memory-constrained scenarios Faster property access: properties are stored in blocks RELEASED CAPABILITIES Block Format
  • 89. Change Data Capture State-of-the-art approach uses transaction log Capable of running in two modes; full or diff Integrated with Apache Kafka/Confluent RELEASED CAPABILITIES
  • 90. High availability with multiDB support More features and control over the use of infrastructure resources. Scalability, allocation / reallocation, service elasticity, load balancing, automatic routing RELEASED CAPABILITIES Autonomous Clustering
  • 91. Scale to 100TB+ graphs with intelligent graph sharding Separate topology and property storage for optimal performance NEW CAPABILITIES Large Graph Support Property Shards Graph Shard TXN logs Streaming WRITES Operational Analytical READS Reporting Bulk WRITES Bulk WRITES Autonomous Clustering
  • 92. NEW CAPABILITIES Large Graph Support Scale to 100TB+ graphs with intelligent graph sharding Separate topology and property storage for optimal performance
  • 93. Speed up analytical query up to 100x Single query is executed concurrently on multiple cores Faster insights for analytical applications and enables transactional and analytical processing in one database RELEASED CAPABILITIES Parallel Runtime
  • 94. QPP can express a variable number of repetitions in a graph traversal (path) More expressive than the existing variable length paths Allow for pruning on path expansion, and as such can be order of magnitude faster than variable length paths Coming: Different MATCH modes RELEASED CAPABILITIES Quantified Path Patterns
  • 95. Choose between Cypher versions: ● v1 is backwards compatible & stable ● v2 is an evolving version A version can be selected at DBMS, database and single-query level: server upgrades do not require query migration. Query Language is decoupled from the server releases. NEW CAPABILITIES Cypher Versions Cypher X Cypher Z Cypher Y Server releases (not to scale)
  • 96. Conditional Queries provide more flexibility and expressive power to handle complex querying scenarios Property Access control (PBAC) data-driven rules to control READ and TRAVERSE privileges on nodes ownership, contextual access control NEW CAPABILITIES Cypher Improvements GRANT privilege property ON GRAPH {database|*} FOR ( var:label ) WHERE condition TO role GRANT privilege element ON GRAPH {database|*} FOR ()-[ var:type ]-() WHERE condition TO role MATCH (n:Person) CALL (n) { WHEN n.age > 60 THEN { SET n.ageGroup = 'Veteran' } WHEN n.age >= 35 AND n.age <= 59 THEN { SET n.ageGroup = 'Senior' } ELSE { SET n.ageGroup = 'Junior' } } RETURN n.name AS name, n.ageGroup
  • 97. Strategic Investments Fully Managed GraphRAG Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance AI Accuracy Ease of Use 5Seconds to Sign up Minutes to wow Days to Value Integrated Ecosystem
  • 98. Focus on Your App, Not Infrastructure! Available on Google Cloud, AWS, and Azure 99.95% uptime SLA with self-healing cluster architecture Scale up to 512GB RAM for large memory-intensive graphs Automated backups and restore Automated upgrades, zero maintenance RELEASED CAPABILITIES More than 22k Managed Databases
  • 99. Comprehensive Cloud Offerings for Your Workloads Zonal (single AZ) with functionality aimed at smaller teams & departmental solutions Regional (Multi-AZ) with enterprise-grade SLA & functionality Highest tier, regional (Multi-AZ) with dedicated account provisioned per customer Perpetually free database for customers to learn and experiment with apps Now available
  • 100. Get hands-on experience with AuraDB's console and tools to explore graph data Explore features before deploying workloads in production Easy transition from trial to production with ensuring continuity in your projects RELEASED CAPABILITIES AuraDB Professional Free Trial 14 day free trial available
  • 101. Over 20% less expensive than previous Enterprise offering For mission-critical applications requiring enterprise-grade features Scale up to 512GB RAM for Business Critical and Virtual Dedicated Cloud with higher memory offerings coming soon AuraDB Business Critical RELEASED CAPABILITIES
  • 102. Boost read performance and throughput Distribute read-heavy workloads across secondaries Horizontally scale your AuraDB instances with up to 15 read-Only secondaries Read-Only Secondaries RELEASED CAPABILITIES
  • 103. Security & Compliance Trust Center SSO using IDPs such as AAD and Okta Fine-grained access control Encryption in-transit and at-rest; Customer Managed Keys Private VPC and Private Links Standard industry compliance RELEASED CAPABILITIES
  • 104. Analytics Plug-in (GDS Plug-in) Run graph algorithms directly on your database cluster using a secondary node. Ideal for low-latency, lighter workloads. Works with self-managed deployments and Aura Pro. Neo4j Aura Graph Analytics Dedicated serverless offering for graph analytics that works with both Aura DB and self-managed databases. Provides better isolation, cost efficiency, and scalability but with added latency. Available through Aura. RELEASED CAPABILITIES Graph Analytics Serverless Analytics Real-time-Low Latency Scenarios Higher Latency with higher scalability & Concurrency Projection GDS Plugin AuraDB/Self Mgd Write Back Projection Write Back
  • 105. Graph Analytics with Any Data Easily construct a projection from panda data frames Simplify Development Use Python to project subgraphs, run algorithms, and return results ` Ready-Made Algorithms Use out-of-the-box algorithms without coding yourself Scale Seamlessly Separate compute and storage with pay-as-you-go pricing RELEASED CAPABILITIES Neo4j Aura Graph Analytics
  • 106. Enable Customers to: ● Monitor & manage all Neo4j databases across the enterprise, identify security risks ● Use Aura tooling with self managed databases ● Easily migrate self managed databases to Aura with few clicks NEW CAPABILITIES Fleet Management Aura (Unified Fleet Management) Aura Self Managed
  • 107. Fully Managed GraphRAG Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance Cloud First AI Accuracy Seconds to Sign up Minutes to wow Days to Value Zero Ops Integrated Ecosystem Strategic Investments
  • 108. 108 Improved productivity with GenAI copilot by helping developers write and improve Cypher queries Improved workflows with a single hub for all data management tasks Consistent user experience through a single unified console across Neo4j tools Easier collaboration as teams can share resources and collaborate on projects Secure data access with expanded roles and new access controls Seamless, Secure, GenAI-Enhanced
  • 109. Unified Data Management and Visualization Now available
  • 110. Automatically Import Data From Any Database Available & Adding
  • 111. Schema Derived and AI-Assisted Graph Model Now available
  • 112. AI-Assisted Queries and Graph Exploration
  • 113. AI-Assisted, Low-Code, Interactive Dashboards Coming soon
  • 114. Demo
  • 115. Neo4j GraphQL library and service Deploy low code API with GraphQL Query API (Cypher over HTTPS) Allows for single Cypher requests with the response returned as JSON JDBC Driver-enable tool integrations Supports SQL translation and schema mapping RELEASED CAPABILITIES Developer APIs GraphQL Query API
  • 116. 116 Powerful Graph Analytics extract features from relational data Integrate with data lakes utilize the data where it resides Graph User interface integration in other data platforms On demand compute only pay what you use Secure data access within your preferred environment Cloud native, seamless, in-place
  • 117. Neo4j Graph Analytics for Snowflake GA A Native App on Snowpark Container Services Simple SQL interface for data analysts and scientists Soon 65+ GDS algorithms for ● Fraud Detection ● Customer 360 ● Recommendation ● Supply Chain This image is low res INTEGRATED DATA ECOSYSTEM Snowflake
  • 118. Seamlessly uncover graph-powered insights in Snowflake AI Data Cloud 1. Project data from Snowflake tables as a graph 2. Run series of graph algorithms 3. Write results back 4. Shut down compute capacity INTEGRATED DATA ECOSYSTEM Snowflake Snowflake AI Data Cloud Snowflake Environment Pathfinding & Search Community Detection Centrality Link Prediction Similarity Graph Embeddings Graph Powered Insights–No ETL, Just SQL Graph Analytics for Snowflake
  • 119. Exclusive partnership to create integrated graph analytics Deliver simplified product experience integrated with Microsoft Fabric Use your data from Microsoft OneLake INTEGRATED DATA ECOSYSTEM Microsoft Fabric GA
  • 120. INTEGRATED DATA ECOSYSTEM MicrosoftFabric GA Select Lakehouse Create Graph Analyze Graph Query and explore graph results using Neo4j tools right from inside Fabric Select tables to transform data automatically into a Graph model Choose from Lakehouses in any available Workspace
  • 121. Auto provision Aura Instance Select OneLake Lakehouse + Tables Auto-generated Graph Schema using LLM Import using Fabric Spark Query / Explore in Fabric directly INTEGRATED DATA ECOSYSTEM Microsoft Fabric
  • 122. Strategic Investments Fully Managed Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance Cloud First Ease of Use 5Seconds to Sign up Minutes to wow Days to Value Zero Ops Integrated Ecosystem
  • 123. Year of Innovation With GenAI GenAI integrations w/ Vertex AI June 2023 GenAI Stack with LangChain & Ollama Oct 2023 Vector Search & Store added to Native Graph DB August 2023 GraphRAG manifesto July 2024 Databricks Cert June 2024 Aura console with co-pilot experiences Sept 2024 Aura Pro Trial with Vector support Aug 2024 Integration with Amazon Bedrock Nov 2023 Integration with Azure OpenAI integration & Microsoft Fabric March 2024 New GraphRAG capabilities for GenAI apps April 2024 GraphRAG Package Oct 2024 Vector Optimized Aura Instances Dec 2024
  • 125. Construct knowledge graphs from unstructured data/documents using schema Implement different GraphRAG retrievers Build GenAI RAG pipelines with vector and hybrid search and GraphRAG retrieval External vector search integration GraphRAG Python Package RELEASED CAPABILITIES
  • 126. Conversational Service (CCS) is an agentic, API-driven service enabling developers to build GenAI applications in minutes ● Developer-Centric API provisioned at Database Level ● Dynamic Agent creation with configuration not code ● Simple UI to test chat experience and potentially embed in apps Agentic API in Aura NEW CAPABILITIES Coming in H2
  • 127. Demo
  • 128. Integrated with GenAI ecosystem Orchestration & Agent Libraries Support for major frameworks like Langchain, LlamaIndex, Spring AI, Langchain4j, Haystack, Semantic Kernel, etc. Integrated with all LLM platforms like AWS, GCP, Azure, and OpenAI Coming: Model Context Protocol (MCP), CrewAI, Pydantic.AI, other Agent SDKs GenAI Ecosystem RELEASED CAPABILITIES ● Graph Connector ● CypherQAChain ● KG Construction ● Vector Index Integration ● Multiple LangChain Templates ● LangChain.js ● LangChain4j ● Cypher Data Loader ● Vector search integration ● KG construction ● Create vector index ● KG construction ● Query vector index ● Embedding Retriever ● Dynamic Document Retrieve (Cypher)
  • 129. Fully Managed Seconds to Sign up Minutes to wow Days to Value Integrated Ecosystem Product Vision Summary Trusted Fundamentals Scalability with Enterprise Security, Governance, and Compliance c
  • 132. Sudhir Hasbe | Chief Product Officer, Neo4j Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm Lois Ji Ronghui | Data Scientist, GovTech, AI Practice Michael Hunger | VP-Product Innovation, Neo4j Moderator: Xander Smart | General Manager-ASEAN, Neo4j Q&A Panel
  • 134. Sudhir Hasbe | Chief Product Officer, Neo4j Tim Sheedy | VP Research and Chief AI Advisor, Ecosystm Lois Ji Ronghui | Data Scientist, GovTech, AI Practice Michael Hunger | VP-Product Innovation, Neo4j Moderator: Xander Smart | General Manager-ASEAN, Neo4j Q&A Panel
  • 135. Recharge for the Afternoon Hands on Workshops begin at 14:00 Workshop A: Create a Graph-Backed App from Scratch | Vista 2 & 3 Workshop B: Building Smarter GenAI Apps with Knowledge Graphs | Grand Ballroom Lunch Break