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MIS Presentation
On
PUTTING THE ENTERPRISE INTO THE ENTERPRISE SYSTEM
BY THOMAS H. DAVENPORT

Siddarthan Kameswaran,
SOM, Manipal
Contents


What is ERP?



ERP Scope



Costs of an ERP system



Advantages & Disadvantages



Anatomy of an enterprise system



Configuring an enterprise system



The Allure of Enterprise Systems



When System and Strategy Clash



The Impact on an Organization



Doing It Right at Elf Atochem



The Role of Management



Conclusion
ERP- Information System software


A suite of integrated applications that a company can use to
store and manage data from every stage of business,
including:


Manufacturing



Product planning, cost and development



Marketing and sales



Inventory management



Shipping and payment

E.g.- PeopleSoft from Oracle
SAP Business suite from SAP
ERP Scope
An enterprise system by its very nature imposes its own logic on a
company's strategy, organization and culture.



Financial management



Human Resource Management



Operations & Logistics



Sales and Marketing
ERP Functions
Costs of an ERP system


Acquisition Price



Costs of customizing the system



Costs of installing the ERP system



Training



Transition to a new system can incur extra costs



Maintenance costs
Emerging Trends in ERP




CRM
Need based ERP purchases



Increasing focus on business intelligence ERP



Increased need for specialized ERP services


Big companies acquiring smaller startups



Rising importance of ERP on Cloud



More focus on profit from ERP



Mobile ERP



Emergence of two-tiered ERP systems
How actual system looks?
ANATOMY OF AN ENTERPRISE SYSTEM


At the heart of an enterprise system is a central
database that draws data from and feeds data
into a series of applications supporting diverse
company functions.



Using a single database dramatically streamlines
the flow of information throughout a business.
ERP
CONFIGURING AN
ENTERPRISE SYSTEM


Adjust the system using configuration tables to
achieve the best possible fit for the company



Two configuration mechanisms:
 Modules

(Company Specific-functions grouped
together)

 Configuration

tables (to tailor a particular aspect
of the system, e.g.: FIFO or LIFO)

 Customization

vs Configuration
The Allure of Enterprise Systems


Every big company collects, generates, and
stores vast quantities of data.



The information is spread across dozens or even
hundreds of separate computer systems.



Maintaining many different computer systems
leads to enormous costs



If a company's systems are fragmented, its
business is fragmented.


The ES system performs nearly every information
transaction resulting from the sale.



An ES streamlines a company's data flows and
provides management with direct access to a
wealth of real-time operating information.



These benefits have translated into dramatic
gains in productivity and speed.



Eg:
Autodesk-2 weeks to 24hrs,
IBM Systems Division,
Fujitsu
When System and
Strategy Clash


Companies would first decide how they wanted
to do business and then choose a software
package that would support their processes.



With enterprise systems however the sequence is
reversed.



The company may Integrate its data and improve
its processes only to lose its service edge and in
turn its customers.

STRATEGY

SYSTEM


For companies that compete on cost rather than on
distinctive products or superior customer service, enterprise
systems raise different strategic issues.



A speedy implementation of an enterprise system may be a
wise business move, but a rash implementation is not.



Eg: Foxmeyer, compaq
The Impact on an Organization


Real-time access



Streamlines the management



Centralization of control

(or)
To break down hierarchical structures


To achieve tight coordination throughout their businesses.



They can rapidly shift sourcing, manufacturing, and
distribution functions worldwide in response to changing
patterns of supply and demand.



This capability allows them to minimize excess manufacturing
capacity and reduce both component and finished-goods
inventory.


Example



Owens Corning adopted an ES to replace 211 legacy
systems. For the company to grow internationally, its chief
executive, Glen Hiner, felt it was critical to coordinate
order-management, financial-reporting, and supply chain
processes across the world. Having implemented the
system and established a new global-procurement
organization, the company is now able to enter into larger,
more advantageous international contracts for supplies.
Finished-goods inventory can be tracked daily, both in
company warehouses and in the distribution channel, and
spare-parts inventory has been reduced by 50%. The
company saved $65 million by the end of 1998 as a result of
its adoption of these globally coordinated processes.


For most companies, however, differences in regional
markets remain so profound that strict process uniformity
would be counterproductive



Rather than implementing a single, global ES, these
companies roll out different versions of the same system in
each regional unit, tailored to support local operating
practices.



This approach has been taken by a number of large
companies, including Hewlett-Packard, Monsanto, and
Nestlé.
Doing It Right at Elf Atochem
•

ADOPTED SAP’ S R/3

•

ESTABLISHED THE DESIGNATION “DEMAND
MANAGER”

•

MORE THAN 75 % IS UPDATED , 9 OF THE 10 BUSINESS
UNITS RUNNING NEW SYSTEMS

•

JUST ONE CALL , AGAINST GIANT 5 CALLS IN
PREVIOUS DAYS
The role of management


ES as a silver bullet



Involment of top management in deciding the
areas of ES implemantation



Importance of monitoring the development of ES



And maintain the system to run the process
smoothly
Advantages/Benefits


Information entered once into system



Allows customization



Provides functionality to interact with other modules



Eliminates disparate stand-alone systems



Provides integrated, enterprise-wide common tools, processes
and systems



Integrates and increases control of budgeting, planning and
financial management



Growth of an organization



Control over systems
Disadvantages


Implementation may require major changes in
the company and its processes.



Maintenance is costly and time consuming



Data errors are replicated through the system
Conclusions


ERP system may be expensive but it offers organizations cost
efficient system in the long run.



ERP software works by integrating all the different departments
in an organization into one computer system allowing for
efficient communication between these departments and
hence enhances productivity.



Organizations should take extra measures when it comes to
choosing the correct ERP systems.



A Cheapest one adds competitive advantage
ERP

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ERP

  • 1. MIS Presentation On PUTTING THE ENTERPRISE INTO THE ENTERPRISE SYSTEM BY THOMAS H. DAVENPORT Siddarthan Kameswaran, SOM, Manipal
  • 2. Contents  What is ERP?  ERP Scope  Costs of an ERP system  Advantages & Disadvantages  Anatomy of an enterprise system  Configuring an enterprise system  The Allure of Enterprise Systems  When System and Strategy Clash  The Impact on an Organization  Doing It Right at Elf Atochem  The Role of Management  Conclusion
  • 3. ERP- Information System software  A suite of integrated applications that a company can use to store and manage data from every stage of business, including:  Manufacturing  Product planning, cost and development  Marketing and sales  Inventory management  Shipping and payment E.g.- PeopleSoft from Oracle SAP Business suite from SAP
  • 4. ERP Scope An enterprise system by its very nature imposes its own logic on a company's strategy, organization and culture.  Financial management  Human Resource Management  Operations & Logistics  Sales and Marketing
  • 6. Costs of an ERP system  Acquisition Price  Costs of customizing the system  Costs of installing the ERP system  Training  Transition to a new system can incur extra costs  Maintenance costs
  • 7. Emerging Trends in ERP   CRM Need based ERP purchases  Increasing focus on business intelligence ERP  Increased need for specialized ERP services
  • 8.  Big companies acquiring smaller startups  Rising importance of ERP on Cloud  More focus on profit from ERP  Mobile ERP  Emergence of two-tiered ERP systems
  • 10. ANATOMY OF AN ENTERPRISE SYSTEM  At the heart of an enterprise system is a central database that draws data from and feeds data into a series of applications supporting diverse company functions.  Using a single database dramatically streamlines the flow of information throughout a business.
  • 12. CONFIGURING AN ENTERPRISE SYSTEM  Adjust the system using configuration tables to achieve the best possible fit for the company  Two configuration mechanisms:  Modules (Company Specific-functions grouped together)  Configuration tables (to tailor a particular aspect of the system, e.g.: FIFO or LIFO)  Customization vs Configuration
  • 13. The Allure of Enterprise Systems  Every big company collects, generates, and stores vast quantities of data.  The information is spread across dozens or even hundreds of separate computer systems.  Maintaining many different computer systems leads to enormous costs  If a company's systems are fragmented, its business is fragmented.
  • 14.  The ES system performs nearly every information transaction resulting from the sale.  An ES streamlines a company's data flows and provides management with direct access to a wealth of real-time operating information.  These benefits have translated into dramatic gains in productivity and speed.  Eg: Autodesk-2 weeks to 24hrs, IBM Systems Division, Fujitsu
  • 15. When System and Strategy Clash  Companies would first decide how they wanted to do business and then choose a software package that would support their processes.  With enterprise systems however the sequence is reversed.  The company may Integrate its data and improve its processes only to lose its service edge and in turn its customers. STRATEGY SYSTEM
  • 16.  For companies that compete on cost rather than on distinctive products or superior customer service, enterprise systems raise different strategic issues.  A speedy implementation of an enterprise system may be a wise business move, but a rash implementation is not.  Eg: Foxmeyer, compaq
  • 17. The Impact on an Organization  Real-time access  Streamlines the management  Centralization of control (or) To break down hierarchical structures
  • 18.  To achieve tight coordination throughout their businesses.  They can rapidly shift sourcing, manufacturing, and distribution functions worldwide in response to changing patterns of supply and demand.  This capability allows them to minimize excess manufacturing capacity and reduce both component and finished-goods inventory.
  • 19.  Example  Owens Corning adopted an ES to replace 211 legacy systems. For the company to grow internationally, its chief executive, Glen Hiner, felt it was critical to coordinate order-management, financial-reporting, and supply chain processes across the world. Having implemented the system and established a new global-procurement organization, the company is now able to enter into larger, more advantageous international contracts for supplies. Finished-goods inventory can be tracked daily, both in company warehouses and in the distribution channel, and spare-parts inventory has been reduced by 50%. The company saved $65 million by the end of 1998 as a result of its adoption of these globally coordinated processes.
  • 20.  For most companies, however, differences in regional markets remain so profound that strict process uniformity would be counterproductive  Rather than implementing a single, global ES, these companies roll out different versions of the same system in each regional unit, tailored to support local operating practices.  This approach has been taken by a number of large companies, including Hewlett-Packard, Monsanto, and Nestlé.
  • 21. Doing It Right at Elf Atochem • ADOPTED SAP’ S R/3 • ESTABLISHED THE DESIGNATION “DEMAND MANAGER” • MORE THAN 75 % IS UPDATED , 9 OF THE 10 BUSINESS UNITS RUNNING NEW SYSTEMS • JUST ONE CALL , AGAINST GIANT 5 CALLS IN PREVIOUS DAYS
  • 22. The role of management  ES as a silver bullet  Involment of top management in deciding the areas of ES implemantation  Importance of monitoring the development of ES  And maintain the system to run the process smoothly
  • 23. Advantages/Benefits  Information entered once into system  Allows customization  Provides functionality to interact with other modules  Eliminates disparate stand-alone systems  Provides integrated, enterprise-wide common tools, processes and systems  Integrates and increases control of budgeting, planning and financial management  Growth of an organization  Control over systems
  • 24. Disadvantages  Implementation may require major changes in the company and its processes.  Maintenance is costly and time consuming  Data errors are replicated through the system
  • 25. Conclusions  ERP system may be expensive but it offers organizations cost efficient system in the long run.  ERP software works by integrating all the different departments in an organization into one computer system allowing for efficient communication between these departments and hence enhances productivity.  Organizations should take extra measures when it comes to choosing the correct ERP systems.  A Cheapest one adds competitive advantage