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Hdcs Overview Final
- 1. Horizon Data Center Solutions: Company & Capabilities Overview Horizon Data Center Solutions: Company & Capabilities Overview
- 2. Horizon provides secure, stable and scalable IT Infrastructure for mission critical applications. Infrastructure-as-a-Service (IaaS) provider serving: Global 1000 US Federal Government Mid-market enterprises Solve technology problems through purpose-built cloud architecture ( vStructure™ ) Redundant Network Connectivity and Power Infrastructure Ability to Grow with Customer’s Success US Federal Government Tested Data Security Compelling ROI On June 28, 2011, became first IaaS provider to receive an Authority to Operate (ATO) under the US Government ’ s “ Cloud First ” cost savings initiative. Completed best-in-class audits, including SAS 70 Type II (SSAE 16) and NIST 800-53 accreditation (containing over 30 times the control objectives for a typical SAS 70 Type II audit). Our Story 2
- 3. Our Operations We manage ALL layers of our infrastructure so we can ensure the quality and performance of our solutions. Founded in 2000 as Mareechi and merged with Horizon Data Center Solutions in 2009 We designed our infrastructure for mission critical managed hosting, cloud computing and colocation We operate 3 Tier III data centers (two in Dallas, one in Northern Virginia) We’ve established top-tier partnerships and invested in “best of breed” capability on your behalf 3
- 4. Our Customer Experience We understand what matters most. Security: in today’s world, CIOs face more security and compliance challenges than ever. We ’ ve been accredited to provide IaaS solutions to US Federal Government branches that are hyper-sensitive to security concerns (ie: Homeland Security, US Department of Treasury, etc.). Stability: disaster recovery, business continuity and availability are core to your decision. Not only do we adhere to contractually defined SLAs, but we ’ re one of the few providers that actually proactively report to our clients on performance levels. Scalability: it ’ s critical that you choose a partner that can adapt and scale the solution. We customize solutions to your needs today and we anticipate (with you) requirements for the future. Accessibility: outsourcing doesn‘t mean you have to lose control or visibility. We simply provide security, stability and scalability while you maintain direct control of your IT operations. Administrative Ease: engaging a technology vendor shouldn‘t be tedious. We move fast and won ’ t burden your staff, budget and timeline with tedious contracting, billing and administrative hassles. Fiscal Viability: the ROI has to make sense. Pay for what you need, gain access to best-of-breed assets and forego cost- ineffective capital expenditures associated with building in-house. 4
- 5. Common “ Pain Points ” Economic uncertainty driving CIOs to halt projects, freeze hiring and pile more responsibility on existing IT staff Focus on key applications 93% of SMBs that suffer significant data loss are out of business in 5 years (US Bureau of labor) Outages can cost SMBs over $12,000 per day (Symantec – 2011 SMB Disaster Recovery Survey) August 2011: Amazon EC2 outage takes down Foursquare, Instagram, Quora, Reddit… 50% of SMBs have no disaster recovery plan in place, even though 65% of them operate in areas vulnerable to natural disasters. (Symantec – 2011 SMB Disaster Recovery Survey) According to USA Today , security firm CardCops has been tracking a 20% year-over-year increase of hackers testing batches of payment card numbers to ensure they are still active Corporate governance, privacy and security issues have created an increase in regulation IT management must seriously consider how corporate data is used, accessed, archived, protected Increased accountability and scrutiny is being placed on corporate executives “ Optional” initiatives are moving quickly to “mandatory” Hardware refresh Network growth and challenges Specialized projects Compliance & Legislation Security Threats Disasters Business Continuity Increasing IT Workload Hardware Requirements 5
- 6. Why Outsource IT Infrastructure? Strategic Gain: Entrust someone else to wear the pager: count on SLAs but maintain CONTROL Ensure high availability and audited/tested security: leverage the requirements of many Focus on your core competencies while leveraging ours as well Establish a clear path to upgrade: technology, people and process Adapt and scale easily: mergers, acquisitions, geographic expansion… Mitigate risk through multiple infrastructures: no single point of failure Financial Gain: Avoid high cost to build, maintain and predict operating expense without capital outlay (CapEx versus OpEx) Access technical resources that are often harder to afford and retain in-house Multiple internet providers, geo-diverse facilities, power, HVAC & fire suppression, network and computing infrastructure challenge ROI Most data centers do not populate server racks beyond 40-60% and typical utilization rates are between 7% and 15% in a non-virtualized environment. (Gartner) Purchase flexibility enables you to optimize the solution for today and position your company for the future Make an apples-to-apples comparison: you can ’ t harness the power, scale and security benefits of top-tier IT infrastructure in-house without compromising ROI 6
- 7. The HDCS Difference: Data Center Platform We manage ALL layers of our infrastructure Facility Layer: 3 Tier III data centers in the US Compute Layer: HP c-7000 blades Storage Layer: 3Par T800 Series Network Layer: Cisco ASA 5500 and Fortinet Fortigate 310B for FW/IPS/IDS and F5 IP series for network load balancing Virtualization Layer: VMware products including ESX and Vsphere 4.0 Our platform is purpose-built Multiple data centers with private DWDM fiber connectivity SAS 70 Type II (SSAE 16), FISMA compliant, LEED certified data centers Data replication between facilities for DR/Back-up 7
- 8. Standard Network Topology vs. vStructure™ 8 Internal Infrastructure HDCS vStructure ™ Single Firewall Compute Layer Storage Layer Cisco ASA 5500 Series Firewall F5 Load Balancer Enterprise Class Virtualization Compute Layer Storage Layer
- 9. Security in a Multi-Tenant Environment We’ve built in layers of protection comprised of Network (physical and virtual), VMware and administrative security: Host Hardening: all hosts are “locked down” per VMware best practices Security Testing: regular vulnerability scanning and penetration testing via 3 rd party auditors Network Segmentation: we segment customer configurations and traffic by locking down Layer 2’s physical and virtual network 9 VMware technologies create logical security boundaries that provide isolation: Role based access control provides a clear separation of workflow for Virtual Infrastructure and security administrators Secure Applications and virtual machines with adaptive trust zones Continuous assessment of IT compliance state and automated remediation
- 10. vStructure™ Solutions We’re taking Colo to the Cloud. 10 Colocation Virtual Colocation Virtual Machine Solutions Virtual Resource Pool vWeb Includes: 1Mbs/Second Max Operating System vStructure Firewall vStructure Switching 1 vCPU 4GB RAM 100GB HD vApp Includes: 1Mbs/Second Max Operating System vStructure Firewall vStructure Switching 1 vCPU 8GB RAM 250GB HD Optional Add Ons: SAN Services Cage: Custom Quote Cabinet: Custom Quote vColo Cabinet: Custom Quote PLUS... vWeb: 1Mbs/Second Max Operating System vStructure Firewall vStructure Switching 1 vCPU 4GB RAM 100GB HD vPool vCPU RAM HD Firewall HDCS Services Backup - Offsite Data Storage: Priced per GB Disaster Recovery/ Replicated Site: Priced per GB vEnterprise Includes: 3Mbs/Second Max Operating System vStructure Firewall vStructure Switching 2 vCPUs 16GB RAM 500GB HD HDCS Basic Care 24/7/365 Help Desk Basic Monitoring VM Management Optional Add Ons: SAN Services Additional vCPU Additional RAM Additional HD HDCS Advanced Care
- 11. Horizon and The US Government Why is our relationship with the Government relevant to you? Take a SAS70 Type II audit and pump it full of steroids... In October, 2010, Horizon was one of 12 companies awarded a Blanket Purchase Agreement (BPA) from the US General Services Administration (GSA) for IaaS to provide cloud services After 8-months of intensive US Government auditing of our infrastructure and delivery, we became the 1st provider to be awarded an Authority to Operate (ATO) A standard SAS 70 Type II audit contains 25-30 control points whereas the ATO assesses and accredits 750+ control points for each “lot” – Cloud Storage, Virtual Machines and Cloud Web Hosting Horizon’s extensive list of compliance achievements creates leverage for customers (FISMA, DIACAP, PCI, NIST 800-53, SSAE 16 Type 2…) Horizon has achieved its SSAE 16 Type 2 for all 3 facilities Management Controls: Assessment & Authorization Planning Risk Assessment System & Services Acquisition Operational Controls: Awareness & Training Configuration Management Contingency Planning Incident Response Maintenance Media Prevention Physical & Environmental Protection Personnel Security System & Information Integrity Technical Controls: Access Control Audit & Accountability Identification & Authentication System & Communications Protection 11
- 12. In Closing... We resolve common challenges for our clients: A Large International Restaurant Chain had audit compliance pains; didn’t have a working DR policy Needed a backup solution for 35TB of Storage We beat an internally proposed solution that was > $ 50% more expensive Corporate mandate required DR policy Horizon provides seamless backup & replication of their corporate server farm in 2 geographically disperse locations Department of Defense DoD needed secure environment under the DoD security measures Thousands of hits per day Required ability to scale on demand Need stable platform to scale to meet needs of overseas troops SaaS Provider to Cell Phone Users Was approaching end of life of hardware Did not have a test and development environment Requires secure, stable environment Requires ability to scale in support of growth of their customers 12
- 13. Thank you for your time today!