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Hiring in Today’s Digital Age
Maria Mayorga, Director of Strategy, Coalmarch
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
We all have a problem.
We need good people to make great money.
The cost of replacing an employee is
roughly 30% of their salary.
These are the things we all know:
We don’t work in a sexy field
These are the things we all know:
We don’t work in a sexy field
Hiring is important
These are the things we all know:
We don’t work in a sexy field
Hiring is important
We need a system in place
These are the things we all know:
We don’t work in a sexy field
Hiring is important
We need a system in place
Millennials make up the majority of our applicants
These are the things we all know:
We don’t work in a sexy field
Hiring is important
We need a system in place
Millennials make up the majority of our applicants
Making a change is not easy
These are the things we all know:
Our Applicant Pool
Hiring in Today's Digital Age 2.0
Why do I care about diversity?
When we attract more diverse candidates,
we are able to fill our jobs FASTER with
more QUALIFIED applicants.
CONVERSATION STARTER
Show of hands, who here has worked on
their sales funnel in the past six months?
The Recruitment Funnel
Insert Image
1. ATTRACT
All of the things we know about marketing
apply to recruitment.
We have to build a digital strategy to recruit
candidates
There are seven components in the digital
recruitment strategy
1. Create and measure goals
2. Build your brand and website for both leads
and applicants
3. Identify your unique value proposition for
applicants
How to Attract Quality Candidates
4. Create content for job seekers
5. Generate reviews on Indeed and Glassdoor
6. Pick platforms to maximize your efforts
7. Analyze the entire experience
How to Attract Quality Candidates
1. Create and measure goals
Hiring in Today's Digital Age 2.0
Are you planning for 2018
or reacting to 2017?
2. Build your brand and website for
BOTH leads and applicants
Insert Image
Insert Image
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Prospective employees
shouldn’t have to hunt for
the careers section!
3. Identify your unique value
proposition for applicants
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
4. Create and optimize content for
job seekers
Insert Image
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Optimize your career
pages!
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
86% of job seekers use
their mobile phone to look
for jobs.
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
5. Generate reviews on Indeed and
Glassdoor
Insert Image
Hiring in Today's Digital Age 2.0
Insert Image
Hiring in Today's Digital Age 2.0
Insert Image
Insert Image
6. Pick platforms to maximize your
efforts
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
7. Analyze the entire experience
Hiring in Today's Digital Age 2.0
KEY TAKEAWAYS
Execute a digital recruitment strategy that
includes recruitment goals
KEY TAKEAWAYS
Build your website for leads AND applicants
KEY TAKEAWAYS
Create an internal campaign to generate
reviews on Indeed and Glassdoor
2. CONVERT
Insert Image
Textio Image
Textio Image
Textio’s machine intelligence platform has proven
that the language you use in a job post actively
changes who will even consider applying for
your job.
Textio
Which directly impacts the quality and diversity of
your applicant pipeline.
Textio
Crappy job listings
=
Crappy Applicants
=
Wasted Time and Money
What does Textio tell us?
CONVERSATION STARTER
When is the last time you rewrote your job
descriptions?
There is an art to writing a
job description.
Growth vs. Fixed Mindset
Language
Growth vs. Fixed Mindset Language
Textio’s analysis found that roles that are
ultimately filled by women are twice as
likely to contain growth mindset language.
In other words, by using this type of
language, hiring managers can attract more
women, but they don’t risk alienating men.
Postings with fixed mindset phrases filled 11 TIMES
more slowly than those that did not.
Growth vs. Fixed Mindset Language
Growth vs. Fixed Mindset Language
The Textio Analysis
Hiring in Today's Digital Age 2.0
The average Textio score was a 40.
Average Score
The average Textio score for the bottom
10 was a 26.
Average Score
We aren’t doing enough!
CONVERSATION STARTER
Show of hands, how many people in here
show salary on their job postings?
74% of applicants want to see salary more than any
other feature in a job posting.
Salary: To show or not?
9 listings out of the 30 analyzed listed salary in the
job posting.
Salary: To show or not?
Only 2 in the bottom 10 listed salary.
Salary: To show or not?
Long descriptions can hurt you. But so can short
ones.
Average Length
Textio’s research suggests that candidates scan job
listings for fewer than six seconds.
Average Length
The average length in the top 100 was 374 words.
Average Length
There were outliers. The longest was 1,189 words and
the shortest was 60 words.
Average Length
What types of companies stood out?
What types of companies stood out?
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
What were the main problems?
Listings were too short
What were the main problems?
Listings were too short
The listings were missing the equal opportunity
statements
What were the main problems?
Listings were too short
The listings were missing the equal opportunity
statements
They need more “you” statements
What were the main problems?
Listings were too short
The listings were missing the equal opportunity
statements
They need more “you” statements
Used too much directive language
What were the main problems?
What is the perfect job description?
Pay attention to the title
Keep it simple
Talk about company culture
Mention salary (or give a range)
Steps to writing the perfect job description
KEY TAKEAWAYS
Rewrite your job descriptions and include
bullet points, “you” statements, and less
directive language.
3. CLOSE
Insert Image
Insert Image
It is particularly important to maintain a good
relationship with millennials because they will be
the first to tell their friends about their experience.
(Good and bad)
Millennial Candidates
Job seekers say 4 out of 10 of their applications
never receive a response or any type of
communication.
Nurturing Funnel
CONVERSATION STARTER
How many people in here have a system in
place to nurture candidates you don’t hire
immediately?
The best digital marketers understand they are not
going to convert every buyer in their first
transaction.
Nurturing Funnel
And recruiters need to think the same way
Nurturing Funnel
How to Nurture Quality Candidates
Create an email marketing campaign to regularly
reach out to candidates
Encourage your managers to also reach out
(personally to candidates)
Keep job postings up all year and maintain
communication with (all) candidates
4. DELIGHT
Insert Image
HUPPSA!
Helpful
Upstanding
Positive
Passionate
Smart
Authentic
FINAL THOUGHTS
coalmarch.com/forgely
Hiring in Today's Digital Age 2.0
Hiring in Today's Digital Age 2.0
THANK YOU!
Questions?
Hiring in Today’s World
Maria Mayorga, Director of Strategy
Coalmarch Productions
maria@coalmarch.com
linkedin.com/in/mariaemayorga
@mariamayorga1

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Hiring in Today's Digital Age 2.0