SlideShare a Scribd company logo
Opstellen van een ondernemersplan 
Matthijs Hammer Senior lecturer Innovative Entrepreneurship School of Business, Building & Technology Research Center for Innovation & Entrepreneurship 
Meer dan een lijstje…
Menu 
•Wat is een ondernemersplan / ondernemingsplan? 
•De drie belangrijke vragen 
•Het belang van een ‘Business model’ 
•Verschillende formats 
•En nu jij!
Wat is een ondernemersplan? 
“Plan om te ondernemen”
De drie vragen 
•Wat 
•Waarom? 
•Hoe?
Wat? 
Wat ga je doen? 
–Precies. 
–Geef de toegevoegde waarde. 
–Korte omschrijving. 
–Elevator pitch. 
–Jip & Janneke taal.
Waarom? 
Waarom ga je het doen? 
•Is het nodig? 
•Inspiratie. 
•Hogere waarden. 
•Ultime doel. 
•The Why (Simon Sinek) 
http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=nl
Hoe? 
•Maak aannemelijk dat het gaat lukken. (haalbaarheid, concurrenten, juridisch) 
•Geef de mechanismen. 
•Wat zijn je (unieke) resources (bronnen). 
•Met wie? (Stakeholders) 
•Doe voorspellingen over de toekomst: 
–Financieel 
–Materieel 
–Markt (ontwikkeling)
Verschillende formats 
•KvK 
•Banken 
•Saxion Centrum voor Ondernemerschap 
(Barry Koelman) 
•Eigen ontwerp 
Denk aan: 
•Herkenbaarheid 
•Verifieerbaarheid 
•Logica 
•Voorkennis
Verschillende formats 
Tenminste: 
•Wat is het? 
•Waarom is dit nodig / belangrijk? 
•Hoe gaat het gebeuren? 
•Schets de toekomst door: 
–Modellen 
–Berekeningen 
–Schetsen 
•Wie gaat / gaan het doen?
Hoe werkt het? 
•Voor wie ga je het plan schrijven? 
•Welke setting? 
•Wat is je doel? 
•Ieder doel / doelgroep kent een eigen (soort) plan. 
•Less is more, more less! 
•Het begint bij: het idee!
Een business model 
Chesbrough & Rosenbloom (2002, 532): The business model provides a coherent framework that takes technological chracteristics and potentials as inputs, and converts them through customers and markets into economic outputs. The business model is thus conceived as a focusing device that mediates between technology development and economic value creation. 
Technical Inputs 
Economic Outputs 
Business Model
Een business model 
Watch next slide please for the video
Elementen van een model
Elementen van een model 
Watch next slide please for the video
Het Business model (Canvas)
Starting a business in practice 
Recognise opportunityHave an ideaConsiderationPlanning? Business & product developmentAccess & gain resourcesSocial connectionLaunchEarly tradingSurvival?
Principes van een succesvolle business 
•Realistische planning 
•Beheersing over kosten en cashflow 
•Genereren van omzet 
•Financiering 
En… 
•Een eenvoudig idee 
•Teamwork om het mogelijk te maken
Ingredients of effective planning 
•The plan is a projection, not reality 
•Research: use real information not assumptions 
•Set realistic targets for sales and production 
•Teamwork – get everyone involved in planning 
•Plans should be dynamic not static – markets and other factors will change 
•‘Planning’ is more important than ‘having a plan’ 
•Always consider and plan for the downside
What is your business model? 
•Who are your target customers? 
•What value is created for them? 
•Why will they buy the product from you? 
•How is it superior to its competitors? 
•How will you produce, market and distribute it? 
•How and when will it generate cash and profits? 
•What financial investment is required? 
•Can you draw a simple diagram to show the process?
CUSTOMER GROUPPROJECTED GROWTHSalesYear 2 = Year 3 = BUSINESS MODELSALES INCOMETotal income= VARIABLE COSTSVariable costs per customer = Total variable costs = FIXED COSTSFinance costsPremises, facilities, insurance Salaries Other fixed costsTotal fixed costs = CUSTOMER BENEFITSGross profit margin: Net profit margin: Breakeven sales: Total costs: Gross profit: Net profit before tax:
A simple business model 
PROJECTED GROWTHGain 300 customers/year in years 2-3Lose 25% past customers/yearIncrease charges 5%/yearSalesYear 2 = £425000Year 3 = £634000 CUSTOMER BENEFITS200 x improved communications systems100 x start e-business100 x managed CRM system100 x time saved within businessesGross profit margin: 83% Net profit margin: 32% Breakeven sales: £110844CUSTOMER GROUPMicro-small businesses buy integrated web/e-business/comms/CRM serviceThey pay £50 month flat fee + traffic charges on 1 year contract BUSMODE LTDFIXED COSTSRepayment on £100,000 financing of IT system = £28,000Premises, facilities, insurance = £24,000 Salaries (2 people) = £40,000Total fixed costs = £92,000SALES INCOME200 customers in year 1£50 month each = £120,000 + £25 month average traffic = £60,000Total income= £180,000VARIABLE COSTSMarketing costs £100 to attract each customer = £20,000Variable costs £50 per customer = £10,000Total variable costs = £30,000Total costs: £122,000Gross profit: £150,000Net profit before tax: £58,000
Is the business a sound investment proposition? 
•Growth potential? 
•Perceived risk? 
•Return on investment: profit stream? 
•Competition and differentiation? 
•Breakeven 
•Timescale 
•Potential exit routes 
•The people – capability and incentives
The growth business plan: typical contents 
•Summary of the business proposition 
•Vision, goals and targets 
•Market opportunity: research, analysis and plan 
•Product/service concept 
•Business model or process 
•SWOT analysis in relation to competitors and differentiation from them 
•People: who will run the business, track records 
•How the business will operate: capabilities, resources, people, processes 
•Financials: investment and working capital requirements, breakeven, pricing, gross and net margins, cashflow, return on investment
Vision 
•What do you want to achieve? 
•what business are you in ? 
•How do you see the business in 2–5 years’ time? 
•What is the purpose of the business? 
•What are the values? Start with yours. 
•Is it memorable and inspirational? 
•Can it be understood by everyone in the business? 
•Dreams need numbers to make them into business goals
Opportunity 
•What are the most attractive opportunities for the business? 
•Current market opportunities – exist now 
•Future opportunities – need to create 
•Why are they attractive for the business? 
•What is the business model? 
•What factors drive profitability? 
•What investments are needed? 
•What are the projected returns?
SWOT analysis: risk and advantage 
A look from the inside and the outside in relation to the competition: 
–How is the business stronger? 
–Where is the business weaker? 
–What opportunities can you exploit? 
–What threats can you identify?
Risk factors 
•Market risk: customer demand, volatility, competitor action 
•Technical risk: performance, production capacity and responsiveness to demand 
•Financial risk: investment, cost control, increase or reduction over time
Marketing and sales plan 
•Your SWOT compared to competitors 
•Success factors and buying triggers 
•Current and future clients – groups or segments 
•Market matrix 
•Products and services in relation to client groups 
•Pricing (incentives etc) 
•Place (route to market, delivery, distribution) 
•Promotion and selling (How you will reach and retain clients) 
•Marketing budget and action plan 
•Sales targets
Operations plan 
•Products and services to be provided 
•Sales order and key processes/systems 
•Maximising use of capacity 
•Continuous improvement – eg: 
–Quality, customer service 
–Efficiency – use of resources, time reductions 
–Effectiveness of processes, ‘make or buy’ 
–Economy – cost savings 
–Use of information, measurement
Project plan 
Activity 1 2 3 4 5 6 7 8 9 10 
Competitor research 
Analysis 
Product development 
Suppliers & logistics 
Design promotionals 
Production 
Sales campaign 
Launch 
Sales 
Review 
Planning 
Customer research 
Launching a new product or service
People plan 
•Leadership 
•Team roles, areas for development 
•Organisation – structure, responsibilities 
•Capabilities and knowledge needed in the business 
•How to develop or acquire these? 
–Plan to develop existing staff 
–Recruitment plan 
–Motivation and rewards
Financial plan 
•Business model 
•Financial objectives, years 1, 2  5? 
•Cash flow forecasts 
•Profit and loss (P&L) forecasts 
•Funding requirements: 
–Capital expenditure, acquisition 
–Working capital 
–Sources of funding, return on investment 
•Assumptions 
–Break-even analysis, pricing 
–Risks 
•Balance sheet 
See ‘Financial Planner’ toolkit on page 264 of Entrepreneurship: from opportunity to action
Pricing - the three ‘Cs’ 
•Cost: lower limit, full cost or marginal? 
•Customers: upper limit, how high will (or can) they go? 
•Competitors: how good are they? How do you compare? (This determines how high you can go and your price position in the market)
Key questions in ‘pitching’ the plan to sell the idea 
•Who is the plan written for? 
•What do you aim to achieve from presenting the plan? 
•What are you prepared to exchange to gain what you need? 
•What are the listeners’ needs and expectations? (e.g. are they looking for investment or lending opportunities, technology or distribution partnerships?) 
•Do you know your audience – what is their investment history, in which types of ventures? What are their investment objectives or lending criteria? 
•How can you fine-tune your presentation of the plan to meet their needs? 
•How can you reassure them of your credibility and capability of making it happen?
Characteristics of an effective venture plan 
Twelve features of an effective venture plan: 
1.Demonstrates a clear opportunity which has not yet been exploited 
2.Displays strong customer attraction and differentiation from competitors 
3.Shows significant, quantified growth potential in identified markets 
4.Demonstrates a credible strategy and plan to exploit the opportunity 
5.Deploys innovation which can be shown to work effectively 
6.Has unique aspects which can be prevented from copying (control of IPR [Intellectual Property Rights (NL=octrooien)]) 
7.Success factors with risks identified and minimised 
8.Investment required is shown with realistic return on investment 
9.Timescale to breakeven and anticipated profit stream are realistic 
10.Financial planning is accurately costed and realistic 
11.Potential exit routes and timescales for investors are shown 
12.The venture team demonstrate capability and motivation

More Related Content

PPTX
Marketing and Strategy for Startup
PPT
Business Plan 營運計劃大綱
PPT
Business Development and Entrepreneurship Basics
PPTX
Business toolkit
PDF
Entrepreneurship the time is now
PPTX
Business Development for Entrepreneurs
PPTX
Not your Grandfather's Business Plan Writing Workshop by Thadeus Giedd
DOC
Innovation And Business Plan
Marketing and Strategy for Startup
Business Plan 營運計劃大綱
Business Development and Entrepreneurship Basics
Business toolkit
Entrepreneurship the time is now
Business Development for Entrepreneurs
Not your Grandfather's Business Plan Writing Workshop by Thadeus Giedd
Innovation And Business Plan

What's hot (20)

PPTX
The Business Evaluation Scoring Technique (BEST)
PPTX
Business plan preparation specific guidelines
PPTX
Optimal profile
PDF
Business plan - best practices
PPTX
PPT
Business plan ed r
PPT
A Simple But Effective Business Plan
PPT
The business-plan
PPT
Business Development Plan
PPTX
ABC Of Project Management
PDF
How To Pitch To Investors
PDF
Snap shot on biz dev
PDF
Starting A Biz - A Brief Summary
PPT
Identification Of Opportunities And Preparation Of Business Plan 1
PDF
Crafting a winning business plan
PDF
Startup business plan template 2
PPTX
Validation of idea for a start up
PDF
Entreprenureship - The Business Planning Process
PDF
Businessplanning
PPTX
Business Model Schools of thought *UPDATED*
The Business Evaluation Scoring Technique (BEST)
Business plan preparation specific guidelines
Optimal profile
Business plan - best practices
Business plan ed r
A Simple But Effective Business Plan
The business-plan
Business Development Plan
ABC Of Project Management
How To Pitch To Investors
Snap shot on biz dev
Starting A Biz - A Brief Summary
Identification Of Opportunities And Preparation Of Business Plan 1
Crafting a winning business plan
Startup business plan template 2
Validation of idea for a start up
Entreprenureship - The Business Planning Process
Businessplanning
Business Model Schools of thought *UPDATED*
Ad

Similar to Hoe maak je een ondernemersplan? (20)

PPTX
Creating an effective business plan
PPTX
BUSINESS PLAN related to new starups...
PPTX
Business Plan Presentation.pptx
PDF
businessplan.pdf
PPTX
Business plan - Entrepreneurship
PDF
Business Plans In A Nutshell
PPTX
Business canvas model for startups
PPT
Business plan presented by mdshadab sayed
PPT
Operate and Grow Business - Business Plan
PPT
The Business Plan
PDF
How to Write a Winning Business plan 2019
PPT
test
PPT
Business summary template_2015
PPT
Bmc Guide On Business Planning
PPT
Developing a Strategic Marketing Plan
PPTX
Mit enterprise forum of pakistan bap 2013
PPT
Sales Process Engineering: Marketing Planning and Automation
PPTX
Stratechi - Free Business Model Strategy Template.pptx
PPTX
Developing Your Business Plan
PDF
Target Account Planning session
Creating an effective business plan
BUSINESS PLAN related to new starups...
Business Plan Presentation.pptx
businessplan.pdf
Business plan - Entrepreneurship
Business Plans In A Nutshell
Business canvas model for startups
Business plan presented by mdshadab sayed
Operate and Grow Business - Business Plan
The Business Plan
How to Write a Winning Business plan 2019
test
Business summary template_2015
Bmc Guide On Business Planning
Developing a Strategic Marketing Plan
Mit enterprise forum of pakistan bap 2013
Sales Process Engineering: Marketing Planning and Automation
Stratechi - Free Business Model Strategy Template.pptx
Developing Your Business Plan
Target Account Planning session
Ad

More from Saxion University, School of Entrepreneurship (20)

PPTX
Inleiding innovatie vanuit technologie
PPTX
PDF
Entrepreneurship: the successor of Capitalism
PPTX
Excellentietraject Research on Innovating Organisations
PPTX
Technology Venturing: Introduction for nano technology
PPTX
How to identify your talents? Use the prototype approach!
PPTX
Geschiedenis en filosofie van ondernemerschap
PPTX
PPTX
quo vadis of science based entrepreneurship education
PDF
Effectuation presentation by Saras Sarasvathy
PDF
VECON regiobijeenkomste: Praktijkleren in ondernemerschap onderwijs bij Saxion.
PDF
Citation and Quotation, essence of academic evidence
PPT
Entrepreneurial Behavior, interaction with effectuation @ samk, pori, Finland
PPT
Introduction on Entrepreneurship @ Winnova Pori, Finland
PPTX
Industry and university cooperation
Inleiding innovatie vanuit technologie
Entrepreneurship: the successor of Capitalism
Excellentietraject Research on Innovating Organisations
Technology Venturing: Introduction for nano technology
How to identify your talents? Use the prototype approach!
Geschiedenis en filosofie van ondernemerschap
quo vadis of science based entrepreneurship education
Effectuation presentation by Saras Sarasvathy
VECON regiobijeenkomste: Praktijkleren in ondernemerschap onderwijs bij Saxion.
Citation and Quotation, essence of academic evidence
Entrepreneurial Behavior, interaction with effectuation @ samk, pori, Finland
Introduction on Entrepreneurship @ Winnova Pori, Finland
Industry and university cooperation

Recently uploaded (20)

PDF
Sunset Boulevard Student Revision Booklet
PDF
English Language Teaching from Post-.pdf
PDF
5.Universal-Franchise-and-Indias-Electoral-System.pdfppt/pdf/8th class social...
DOCX
UPPER GASTRO INTESTINAL DISORDER.docx
PPTX
Renaissance Architecture: A Journey from Faith to Humanism
PDF
2.Reshaping-Indias-Political-Map.ppt/pdf/8th class social science Exploring S...
PPTX
Skill Development Program For Physiotherapy Students by SRY.pptx
PDF
UTS Health Student Promotional Representative_Position Description.pdf
PPTX
Open Quiz Monsoon Mind Game Final Set.pptx
PDF
Module 3: Health Systems Tutorial Slides S2 2025
PDF
Piense y hagase Rico - Napoleon Hill Ccesa007.pdf
PPTX
Software Engineering BSC DS UNIT 1 .pptx
PDF
Electrolyte Disturbances and Fluid Management A clinical and physiological ap...
PPTX
Strengthening open access through collaboration: building connections with OP...
PPTX
Presentation on Janskhiya sthirata kosh.
PPTX
Cardiovascular Pharmacology for pharmacy students.pptx
PDF
LDMMIA Reiki Yoga Workshop 15 MidTerm Review
PDF
The Final Stretch: How to Release a Game and Not Die in the Process.
PPTX
Nursing Management of Patients with Disorders of Ear, Nose, and Throat (ENT) ...
PPTX
How to Manage Loyalty Points in Odoo 18 Sales
Sunset Boulevard Student Revision Booklet
English Language Teaching from Post-.pdf
5.Universal-Franchise-and-Indias-Electoral-System.pdfppt/pdf/8th class social...
UPPER GASTRO INTESTINAL DISORDER.docx
Renaissance Architecture: A Journey from Faith to Humanism
2.Reshaping-Indias-Political-Map.ppt/pdf/8th class social science Exploring S...
Skill Development Program For Physiotherapy Students by SRY.pptx
UTS Health Student Promotional Representative_Position Description.pdf
Open Quiz Monsoon Mind Game Final Set.pptx
Module 3: Health Systems Tutorial Slides S2 2025
Piense y hagase Rico - Napoleon Hill Ccesa007.pdf
Software Engineering BSC DS UNIT 1 .pptx
Electrolyte Disturbances and Fluid Management A clinical and physiological ap...
Strengthening open access through collaboration: building connections with OP...
Presentation on Janskhiya sthirata kosh.
Cardiovascular Pharmacology for pharmacy students.pptx
LDMMIA Reiki Yoga Workshop 15 MidTerm Review
The Final Stretch: How to Release a Game and Not Die in the Process.
Nursing Management of Patients with Disorders of Ear, Nose, and Throat (ENT) ...
How to Manage Loyalty Points in Odoo 18 Sales

Hoe maak je een ondernemersplan?

  • 1. Opstellen van een ondernemersplan Matthijs Hammer Senior lecturer Innovative Entrepreneurship School of Business, Building & Technology Research Center for Innovation & Entrepreneurship Meer dan een lijstje…
  • 2. Menu •Wat is een ondernemersplan / ondernemingsplan? •De drie belangrijke vragen •Het belang van een ‘Business model’ •Verschillende formats •En nu jij!
  • 3. Wat is een ondernemersplan? “Plan om te ondernemen”
  • 4. De drie vragen •Wat •Waarom? •Hoe?
  • 5. Wat? Wat ga je doen? –Precies. –Geef de toegevoegde waarde. –Korte omschrijving. –Elevator pitch. –Jip & Janneke taal.
  • 6. Waarom? Waarom ga je het doen? •Is het nodig? •Inspiratie. •Hogere waarden. •Ultime doel. •The Why (Simon Sinek) http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=nl
  • 7. Hoe? •Maak aannemelijk dat het gaat lukken. (haalbaarheid, concurrenten, juridisch) •Geef de mechanismen. •Wat zijn je (unieke) resources (bronnen). •Met wie? (Stakeholders) •Doe voorspellingen over de toekomst: –Financieel –Materieel –Markt (ontwikkeling)
  • 8. Verschillende formats •KvK •Banken •Saxion Centrum voor Ondernemerschap (Barry Koelman) •Eigen ontwerp Denk aan: •Herkenbaarheid •Verifieerbaarheid •Logica •Voorkennis
  • 9. Verschillende formats Tenminste: •Wat is het? •Waarom is dit nodig / belangrijk? •Hoe gaat het gebeuren? •Schets de toekomst door: –Modellen –Berekeningen –Schetsen •Wie gaat / gaan het doen?
  • 10. Hoe werkt het? •Voor wie ga je het plan schrijven? •Welke setting? •Wat is je doel? •Ieder doel / doelgroep kent een eigen (soort) plan. •Less is more, more less! •Het begint bij: het idee!
  • 11. Een business model Chesbrough & Rosenbloom (2002, 532): The business model provides a coherent framework that takes technological chracteristics and potentials as inputs, and converts them through customers and markets into economic outputs. The business model is thus conceived as a focusing device that mediates between technology development and economic value creation. Technical Inputs Economic Outputs Business Model
  • 12. Een business model Watch next slide please for the video
  • 14. Elementen van een model Watch next slide please for the video
  • 15. Het Business model (Canvas)
  • 16. Starting a business in practice Recognise opportunityHave an ideaConsiderationPlanning? Business & product developmentAccess & gain resourcesSocial connectionLaunchEarly tradingSurvival?
  • 17. Principes van een succesvolle business •Realistische planning •Beheersing over kosten en cashflow •Genereren van omzet •Financiering En… •Een eenvoudig idee •Teamwork om het mogelijk te maken
  • 18. Ingredients of effective planning •The plan is a projection, not reality •Research: use real information not assumptions •Set realistic targets for sales and production •Teamwork – get everyone involved in planning •Plans should be dynamic not static – markets and other factors will change •‘Planning’ is more important than ‘having a plan’ •Always consider and plan for the downside
  • 19. What is your business model? •Who are your target customers? •What value is created for them? •Why will they buy the product from you? •How is it superior to its competitors? •How will you produce, market and distribute it? •How and when will it generate cash and profits? •What financial investment is required? •Can you draw a simple diagram to show the process?
  • 20. CUSTOMER GROUPPROJECTED GROWTHSalesYear 2 = Year 3 = BUSINESS MODELSALES INCOMETotal income= VARIABLE COSTSVariable costs per customer = Total variable costs = FIXED COSTSFinance costsPremises, facilities, insurance Salaries Other fixed costsTotal fixed costs = CUSTOMER BENEFITSGross profit margin: Net profit margin: Breakeven sales: Total costs: Gross profit: Net profit before tax:
  • 21. A simple business model PROJECTED GROWTHGain 300 customers/year in years 2-3Lose 25% past customers/yearIncrease charges 5%/yearSalesYear 2 = £425000Year 3 = £634000 CUSTOMER BENEFITS200 x improved communications systems100 x start e-business100 x managed CRM system100 x time saved within businessesGross profit margin: 83% Net profit margin: 32% Breakeven sales: £110844CUSTOMER GROUPMicro-small businesses buy integrated web/e-business/comms/CRM serviceThey pay £50 month flat fee + traffic charges on 1 year contract BUSMODE LTDFIXED COSTSRepayment on £100,000 financing of IT system = £28,000Premises, facilities, insurance = £24,000 Salaries (2 people) = £40,000Total fixed costs = £92,000SALES INCOME200 customers in year 1£50 month each = £120,000 + £25 month average traffic = £60,000Total income= £180,000VARIABLE COSTSMarketing costs £100 to attract each customer = £20,000Variable costs £50 per customer = £10,000Total variable costs = £30,000Total costs: £122,000Gross profit: £150,000Net profit before tax: £58,000
  • 22. Is the business a sound investment proposition? •Growth potential? •Perceived risk? •Return on investment: profit stream? •Competition and differentiation? •Breakeven •Timescale •Potential exit routes •The people – capability and incentives
  • 23. The growth business plan: typical contents •Summary of the business proposition •Vision, goals and targets •Market opportunity: research, analysis and plan •Product/service concept •Business model or process •SWOT analysis in relation to competitors and differentiation from them •People: who will run the business, track records •How the business will operate: capabilities, resources, people, processes •Financials: investment and working capital requirements, breakeven, pricing, gross and net margins, cashflow, return on investment
  • 24. Vision •What do you want to achieve? •what business are you in ? •How do you see the business in 2–5 years’ time? •What is the purpose of the business? •What are the values? Start with yours. •Is it memorable and inspirational? •Can it be understood by everyone in the business? •Dreams need numbers to make them into business goals
  • 25. Opportunity •What are the most attractive opportunities for the business? •Current market opportunities – exist now •Future opportunities – need to create •Why are they attractive for the business? •What is the business model? •What factors drive profitability? •What investments are needed? •What are the projected returns?
  • 26. SWOT analysis: risk and advantage A look from the inside and the outside in relation to the competition: –How is the business stronger? –Where is the business weaker? –What opportunities can you exploit? –What threats can you identify?
  • 27. Risk factors •Market risk: customer demand, volatility, competitor action •Technical risk: performance, production capacity and responsiveness to demand •Financial risk: investment, cost control, increase or reduction over time
  • 28. Marketing and sales plan •Your SWOT compared to competitors •Success factors and buying triggers •Current and future clients – groups or segments •Market matrix •Products and services in relation to client groups •Pricing (incentives etc) •Place (route to market, delivery, distribution) •Promotion and selling (How you will reach and retain clients) •Marketing budget and action plan •Sales targets
  • 29. Operations plan •Products and services to be provided •Sales order and key processes/systems •Maximising use of capacity •Continuous improvement – eg: –Quality, customer service –Efficiency – use of resources, time reductions –Effectiveness of processes, ‘make or buy’ –Economy – cost savings –Use of information, measurement
  • 30. Project plan Activity 1 2 3 4 5 6 7 8 9 10 Competitor research Analysis Product development Suppliers & logistics Design promotionals Production Sales campaign Launch Sales Review Planning Customer research Launching a new product or service
  • 31. People plan •Leadership •Team roles, areas for development •Organisation – structure, responsibilities •Capabilities and knowledge needed in the business •How to develop or acquire these? –Plan to develop existing staff –Recruitment plan –Motivation and rewards
  • 32. Financial plan •Business model •Financial objectives, years 1, 2  5? •Cash flow forecasts •Profit and loss (P&L) forecasts •Funding requirements: –Capital expenditure, acquisition –Working capital –Sources of funding, return on investment •Assumptions –Break-even analysis, pricing –Risks •Balance sheet See ‘Financial Planner’ toolkit on page 264 of Entrepreneurship: from opportunity to action
  • 33. Pricing - the three ‘Cs’ •Cost: lower limit, full cost or marginal? •Customers: upper limit, how high will (or can) they go? •Competitors: how good are they? How do you compare? (This determines how high you can go and your price position in the market)
  • 34. Key questions in ‘pitching’ the plan to sell the idea •Who is the plan written for? •What do you aim to achieve from presenting the plan? •What are you prepared to exchange to gain what you need? •What are the listeners’ needs and expectations? (e.g. are they looking for investment or lending opportunities, technology or distribution partnerships?) •Do you know your audience – what is their investment history, in which types of ventures? What are their investment objectives or lending criteria? •How can you fine-tune your presentation of the plan to meet their needs? •How can you reassure them of your credibility and capability of making it happen?
  • 35. Characteristics of an effective venture plan Twelve features of an effective venture plan: 1.Demonstrates a clear opportunity which has not yet been exploited 2.Displays strong customer attraction and differentiation from competitors 3.Shows significant, quantified growth potential in identified markets 4.Demonstrates a credible strategy and plan to exploit the opportunity 5.Deploys innovation which can be shown to work effectively 6.Has unique aspects which can be prevented from copying (control of IPR [Intellectual Property Rights (NL=octrooien)]) 7.Success factors with risks identified and minimised 8.Investment required is shown with realistic return on investment 9.Timescale to breakeven and anticipated profit stream are realistic 10.Financial planning is accurately costed and realistic 11.Potential exit routes and timescales for investors are shown 12.The venture team demonstrate capability and motivation