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Kris Bliesner, Founder & Chief Technology Officer
Public Cloud Use Cases
Today’s Talk
• A little about 2nd Watch
• Innovation driving the Cloud
• Digital Business in the Cloud
• Common Cloud Use Cases
• A Customer Use Case
The 2nd Watch Story
$37MM raised
Guide and protect enterprises
throughout their journey in the cloud
Tested, Trusted and Proven
Designer
AWSTCO Calculator
100s
2ndWatch
Customers
300+
server migration to AWS in 8 weeks
Fixed-fee bulk migration service
400+
Projects
ORIGINAL
AndCurrentAWSPremier
ConsultingPartner& ManagedService Partner
75,000
Instances
Under
Management
VERIFIEDAPN
Life Sciences Competency
BACKEDAPN
Big DataCompetency
The Future
Fast & Cool!
Technology & Same Form Factor!
Where is the engine?
Change the temp from my iphone?!Safest car on the road
No Gasoline ever!
Source: Oatmeal
Its about
Utilization
Source: CNET
What powers this new innovation?
Workloads
Applications
Orchestration
Infrastructure
CSP 1 CSP 2 CSP 3 CSP N
Digital Business in the Cloud
CSP 1 CSP 2 CSP 3
Lifecycle Management
App Dev
Batch
Computing
Cloud
Native
General
Business
The two predominant use cases
DynamicSteady State
Lifecycle Management
App Dev
Batch
Computing
Cloud
Native
General
Business
Steady
State
Dynamic
Steady
State
Steady
State
Dynamic Dynamic Dynamic
Steady State
Focus: Performance over time
Updates vs. New Revisions
Dynamic
Focus: Managing Elastic Scale
New Revisions vs. Updates
CSP Capabilities by Workload
General
Business
Steady
State
Cloud
Native
Steady
State
Dynamic
Batch
Computing
Dynamic
App Dev
Key Takeaways:
• Gaps are closing between market leader and other providers • AWS remains the best place to host dynamic apps
Dynamic
A Managed Cloud for Marketing
Websites
Dev and test
Ecommerce
Content delivery
Databases
Migrated North American
Websites in 2 months
Managed Workloads:
Will save 60% on hosted
infrastructure costs
Lifted and shifted over 300
systems in 2 months
www.crateandbarrel.com
migration
ERP System
Confidential – Property of 2nd Watch, Inc.
A Managed Cloud for Business Apps
Managed Workloads:
Databases
BI
Big Data
ERP
Migrated key platform
on AWS for
performance increase
Vital emergency
communication app
Business Critical
Underwriting application
compliance (SOC
Back office business
critical applications
Confidential – Property of 2nd Watch, Inc.
A Managed Cloud for Big Data
Managed Workloads:
Databases
Data Warehouse
Batch
HPC
Worked with Splunk to deliver
global real-time machine data
Runs HPC jobs for
Risk Modeling
Data Warehouse and
analytics insights
Oracle Exadata Data
Warehouse Solution
Confidential – Property of 2nd Watch, Inc.
A Managed Cloud for Native Apps
Managed Workloads:
Social
IoT
Mobile
DevOps
Platform transformation
from on-premises to SaaS
Platform transformation
Mobile B2B App
Confidential – Property of 2nd Watch, Inc.
Customer Use Case – Line of Business
Confidential – Property of 2nd Watch, Inc.
• Security, Confidentiality and Privacy of sensitive data is of
utmost importance to the customer and their clients
• Line of Business application responsible for significant
revenue stream
• Needed SOC2 Compliance across Infrastructure &
Managed Services
• Financial Services Sector
Solution Components
Amazon AWS
EC2, S3, Workspaces, CloudTrail, IAM, Security Groups, VPC, Route 53, ELB, KMS
Non-Amazon AWS
F5 (load balancer, reverse proxy, waf, firewall), Sophos UTM,
Non-Amazon, Non-AWS
Office 365, TrendMicro, ManageEngine,Titus, Safenet
Confidential – Property of 2nd Watch, Inc.
Lessons Learned
• If it logs we log it, if it can be encrypted we encrypt it
• Optimization is best in phase 2
• Education and Consumption are directly linked
• Public Cloud is a Shared Responsibility Model – make
sure all parties are on the same page
Confidential – Property of 2nd Watch, Inc.
Thank You | Questions?
kris@2ndwatch.com

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2nd Watch CTO - Kris Blisner

  • 1. Kris Bliesner, Founder & Chief Technology Officer Public Cloud Use Cases
  • 2. Today’s Talk • A little about 2nd Watch • Innovation driving the Cloud • Digital Business in the Cloud • Common Cloud Use Cases • A Customer Use Case
  • 3. The 2nd Watch Story $37MM raised Guide and protect enterprises throughout their journey in the cloud
  • 4. Tested, Trusted and Proven Designer AWSTCO Calculator 100s 2ndWatch Customers 300+ server migration to AWS in 8 weeks Fixed-fee bulk migration service 400+ Projects ORIGINAL AndCurrentAWSPremier ConsultingPartner& ManagedService Partner 75,000 Instances Under Management VERIFIEDAPN Life Sciences Competency BACKEDAPN Big DataCompetency
  • 5. The Future Fast & Cool! Technology & Same Form Factor! Where is the engine? Change the temp from my iphone?!Safest car on the road No Gasoline ever! Source: Oatmeal
  • 7. What powers this new innovation? Workloads Applications Orchestration Infrastructure CSP 1 CSP 2 CSP 3 CSP N
  • 8. Digital Business in the Cloud CSP 1 CSP 2 CSP 3 Lifecycle Management App Dev Batch Computing Cloud Native General Business
  • 9. The two predominant use cases DynamicSteady State Lifecycle Management App Dev Batch Computing Cloud Native General Business Steady State Dynamic Steady State Steady State Dynamic Dynamic Dynamic Steady State Focus: Performance over time Updates vs. New Revisions Dynamic Focus: Managing Elastic Scale New Revisions vs. Updates
  • 10. CSP Capabilities by Workload General Business Steady State Cloud Native Steady State Dynamic Batch Computing Dynamic App Dev Key Takeaways: • Gaps are closing between market leader and other providers • AWS remains the best place to host dynamic apps Dynamic
  • 11. A Managed Cloud for Marketing Websites Dev and test Ecommerce Content delivery Databases Migrated North American Websites in 2 months Managed Workloads: Will save 60% on hosted infrastructure costs Lifted and shifted over 300 systems in 2 months www.crateandbarrel.com migration ERP System Confidential – Property of 2nd Watch, Inc.
  • 12. A Managed Cloud for Business Apps Managed Workloads: Databases BI Big Data ERP Migrated key platform on AWS for performance increase Vital emergency communication app Business Critical Underwriting application compliance (SOC Back office business critical applications Confidential – Property of 2nd Watch, Inc.
  • 13. A Managed Cloud for Big Data Managed Workloads: Databases Data Warehouse Batch HPC Worked with Splunk to deliver global real-time machine data Runs HPC jobs for Risk Modeling Data Warehouse and analytics insights Oracle Exadata Data Warehouse Solution Confidential – Property of 2nd Watch, Inc.
  • 14. A Managed Cloud for Native Apps Managed Workloads: Social IoT Mobile DevOps Platform transformation from on-premises to SaaS Platform transformation Mobile B2B App Confidential – Property of 2nd Watch, Inc.
  • 15. Customer Use Case – Line of Business Confidential – Property of 2nd Watch, Inc. • Security, Confidentiality and Privacy of sensitive data is of utmost importance to the customer and their clients • Line of Business application responsible for significant revenue stream • Needed SOC2 Compliance across Infrastructure & Managed Services • Financial Services Sector
  • 16. Solution Components Amazon AWS EC2, S3, Workspaces, CloudTrail, IAM, Security Groups, VPC, Route 53, ELB, KMS Non-Amazon AWS F5 (load balancer, reverse proxy, waf, firewall), Sophos UTM, Non-Amazon, Non-AWS Office 365, TrendMicro, ManageEngine,Titus, Safenet Confidential – Property of 2nd Watch, Inc.
  • 17. Lessons Learned • If it logs we log it, if it can be encrypted we encrypt it • Optimization is best in phase 2 • Education and Consumption are directly linked • Public Cloud is a Shared Responsibility Model – make sure all parties are on the same page Confidential – Property of 2nd Watch, Inc.

Editor's Notes

  • #4: Our founders, Kris Bliesner and Jeff Aden started working with AWS in 2007. Kris was running the technology group and Jeff was running the P&L for a publically traded marketing company. When the economy crashed, Jeff was asked to “do more with less” and save $1MM on his $30MM OPEX budget. So, Kris and Jeff started shifting marketing campaigns and projects to AWS. They were taking marketing projects that cost $500K, down to $60K. From there, they started moving business applications and other workloads to AWS. They raised $37MM to date to build an AWS only practice! AWS is all we do! We have no other revenue from datacenters or competing products. I don’t believe there is another Premier Partner who can say that today. It is in our DNA, all employees including back office staff must be trained and certified on AWS for their appreciate level. We bill over $1.4MM per month directly with AWS. We have been audited and approved Premier Partner and Managed Service provider. We carry AWS Enterprise support. We sub AWS PS on projects where it makes sense for the client. We meet with Todd monthly to collaborate on best practices and projects. Seattle is small town, we have relationships at every level and every business unit. And, they raised these funds to bring in an All STAR team! One of those teammates is Doug Schneider. Doug has a vast experience running MSP and hosting business for the last 20 years. Most recently he was running Verio which was acquired by NTT.
  • #5: Our services, software and solutions have been Tested, Trusted and Proven to be successful for our clients. 2nd Watch has worked with hundreds of clients and we have 5 individuals who have been promoted to the CIO level from their work on the cloud. Michelle Routh who spoke last year at re:Invent, told the audience about her charge that she led to transform they way Coca-Cola managed technology. She leveraged our entire offering and was promoted 4 months after she modernized her platforms and migrated to AWS. Many others who we have worked with have moved from Director to VP, etc. We have been tested with the most gnarly of projects….we don’t simply get all new application builds where you can destroy and deploy if something does not work. Look at what we did for Conde’ Nast, 12 week, 300 massive Factory Migration or what we are doing at Radian with the Platform Modernization and IT Transformation. All of these clients are still clients today and look for us to support their efforts. We have our Life Sciences Competency and do a ton with BAA for clients. We have also earned our Big Data projects for what we are doing with Redshift and Data Lakes. We have done over 12 Redshift projects at BCG alone. We were among the first to have earned the audited Managed Service provider status that was audited by AWS….and we got a perfect score for our Managed Cloud. The point is, no other partner has been Tested, Trusted and Proven the way 2nd Watch has.
  • #12: So, how this plays out in practical terms is this…. You will notice Coca-Cola on every slide. They are extremely aggressive about moving to the cloud. We have helped them from the beginning in 2011. They focused on how they would manage their cloud upfront, while setting up foundational services and migrating and developing workloads. In this case, a lot of companies start with digital marketing efforts. So far today, 80% of The Coca-Cola consumer facing websites globally are managed and hosted by 2nd Watch on AWS. DVF and Crate & Barrel not only run their ecom workloads with us, but they also run their ERP systems that power them.
  • #13: Business applications that are SOC compliant like what SCOR is doing are all part of our Managed Cloud.
  • #14: We have proof points and referrals of companies that have gone from paying Oracle Exadata license fees of $1.4MM down to $300K on Redshift…with improved performance (Query times have gone down from 20 sec to 5 to 10 sec on Redshift, note this takes tweaking of the ETLs). Coca-Cola runs their FreeStyle big data worldwide….allowing them to get machine data from every machine and serve up experiences for customer via mobile application.
  • #15: And we are starting to see some really cool projects on cloud native workloads. Take Lenovo as an example, we have created a SaaS version for their Stoneware Software and created the backend of the ReachHit application. ReachHit is really cool because it allows Lenovo to extend their customer experience beyond hardware It is an application that allows consumers to pull all of their storage off of a single application (Icloud, Amazon, Dropbox, etc.).