Housekeeping Organizational Chart.pptx
- 2. Housekeeping Department Organization Chart - Large Hotel | Small Hotel | Medium Hotel | Chain Hotel ď‚› The organization chart of housekeeping department should provide a clear picture of the lines of authority and the channels of communication with the department. ď‚› Housekeeping department chart not only provides for a systematic direction of orders but also protects employees from being over directed. The chart shows that each employee should take orders only from the person directly above him/her. ď‚› Also, a copy of the chart should be posted in an area so that all housekeeping staff can see where they fit into the overall organization of the department. Ideally, all hotels place the organization chart on ether the housekeeping control desk room or the place where usually the daily briefing happens.
- 3. 1. Housekeeping Department Organizational Chart - Large Hotel / 5 Star / Full Service ď‚› The housekeeping department in a large hotel or 5 Star Hotel is headed by the executive housekeeper. He/she reports to the general manager, or to the resident manager, or the rooms division manager in a large hotel. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. ď‚› The deputy housekeeper assists the executive housekeeper and, depending on the size of the property, there can also be assistant housekeepers who look after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, and desk control. ď‚› The Housekeeping Organizational Chart in a large hotel also contains multiple supervisors for each section of the housekeeping like the Laundry, Desk Control, Floor Supervisor, Public Area Supervisor, Night Supervisor etc. each of these supervisors reports to the Assistant Housekeeper or the Executive housekeeper.
- 5. 2. Housekeeping Department Organizational Chart - Medium Hotel / 3-4 Star Hotel / Mid-Range Service Hotel ď‚› The housekeeping department in a Medium Size hotel or 3-4 Star Hotel is headed by the executive housekeeper. He/she reports to the general manager. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. ď‚› The deputy housekeeper assists the executive housekeeper and looks after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control and staffing etc. ď‚› The Housekeeping Organizational Chart in a Medium hotel also contains multiple supervisors for each section of the housekeeping like the Laundry, Desk Control, Floor Supervisor, Public Area Supervisor etc. each of these supervisors reports to the Assistant Housekeeper or the Executive housekeeper.
- 7. 3. Housekeeping Department Organizational Chart - Small Hotel / 1-2 Star Hotel / Budget or Limited Service Hotel ď‚› The housekeeping department in a Small hotel or 1-2 Star Hotel is headed by the Executive Housekeeper or a Housekeeping Manager. He/she reports to the general manager. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. ď‚› In small hotels, the executive housekeeper controls the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control, inventory and staffing etc. ď‚› The Housekeeping Organizational Chart in a Budget hotel has only two supervisors only one for the desk control and linen and the other supervisor is to manage all aspects of the rooms and public area. Both of these supervisors report to the Housekeeping Manager or EHK.
- 9. 4. Housekeeping Department Organizational Chart - Business Hotel  The housekeeping department in a Business Hotel is headed by the executive housekeeper. He/she reports to the general manager. In the case of a chain of hotels, the executive housekeeper also reports to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain.  The Assistant housekeeper helps the executive housekeeper in the day to day activities and looks after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control, inventory and staffing etc.  The Housekeeping Organizational Chart in a Business Hotel also contains multiple supervisors for each section of the housekeeping like the Laundry, Desk Control, and Floor Supervisor, Public Area Supervisor etc. each of these supervisors’ reports to the Assistant Housekeeper or the Executive housekeeper.
- 11. 5. Housekeeping Department Organizational Chart - Chain Hotel or Group of Hotels ď‚› The housekeeping department in a large chain hotel is headed by the Director Housekeeping or General Manager Housekeeping. The Executive housekeeper in each unit of the chain hotel will report to the director of housekeeping, who heads the housekeeping departments in all the hotels of that chain. ď‚› The deputy housekeeper assists the executive housekeeper and, depending on the size of the property, there can also be assistant housekeepers who look after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, and desk control. ď‚› The Housekeeping Organizational Chart in a large hotel also contains multiple supervisors for each section of the housekeeping like the Laundry, Desk Control, Floor Supervisor, Public Area Supervisor, Night Supervisor etc. each of these supervisors reports to the Assistant Housekeeper or the Executive housekeeper.