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How to Better
Manage your IT Infrastructure




                      By Radwa Youssef, ITIL certified
                 Service Desk Engineer, Edarat Group
How to Better Manage your IT Infrastructure




Businesses these days are putting into effect infra-      for an IT organization, better infrastructure manage-
structure management strategies for keeping their         ment results in production of a performance-driven,
IT wing functional. This is more like a challenge for     seamless-to-configure and highly secured software/
them because business acceleration is pacing up           online service.
and better management of information, processing,
knowledge base, data, human resources and inter-          When it comes to non-IT organizations; a warehous-
nal and external contacts is no longer optional. Busi-    ing or logistics company for example, IT infrastruc-
ness owners, CEOs, IT managers and brand execu-           ture is instrumental in accomplishing following are-
tives need insight on how to better manage their IT       as;
infrastructure.                                            Meeting expanding business need.
                                                           Ensuring an effective operational process.
Most businesses prefer assigning the work to a ven-        Better allocation of resources.
dor, which supplies infrastructure management              Reaping the benefits of newest technologies
products/services. There’s no harm in doing that; in          and delivering high performance.
fact, the in-house employees could stay busy and
letting then handle the work could imply sheer            The problem with non-IT businesses is, people in
waste of valuable work hours. But even if the work        the managerial levels such as CEOs, CFOs or CIOs
is delivered to a third party service, it’s always wise   have little knowledge on know how to make use of
to have a comprehensive idea about it. That suffices      technology for maintaining a better IT infrastruc-
supervision of the task (if required) and also bridges    ture. These people have expertise in areas other
the gulf of communication between the assigner            than IT and so, the IT related infrastructural issues,
and the service provider.                                 stay neglected. This is detrimental to the long term
                                                          prospect and productivity of those businesses.
To begin with the description of infrastructure man-
agement, its key elements are as follows;                 The solution to this problem is keeping sharp for
                                                          latest developments in the field of IT, digital media
   Promoting adaptability to create a more flexible      and technology. Cloud computing for example, is a
    environment.                                          workable way out for better IT infrastructure. The
   Updating existing policies and practices fre-         Infrastructure as a Service (IaaS) brings with it virtu-
    quently.                                              al private networks and virtual server and storage
   Bolstering interoperability between external          area. This could help organizations to save money
    and internal links.                                   and time both. The BYOD (bring your own device)
   Creating a standard and making sure that adher-       model is also currently in talk these days and as per
    ence to that standard is maintained.                  estimates by analysts, it can reduce organizational
                                                          spending on additional resources to a significant
However, these are generic points and their applica-      extent.
tion varies from industry to industry, business to
business. If for example, infrastructure manage-          However, IT infrastructure management has failed
ment of an IT enterprise is considered, the most          to gather large-scale investment for implementing
important areas are configuration, security, perfor-      these technologies. It shouldn’t be so, because IT is
mance and interface. These areas are highly perti-        essential for organizational growth. Henceforth, it’s
nent for all services offered by an IT company. So,       high time for businesses to prioritize this segment.




For more information about Edarat Group

www.edaratgroup.com                                                             ©2012 Edarat Group. All Rights Reserved.

info@edaratgroup.com

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How to Better Manage Your IT Infrastructure

  • 1. How to Better Manage your IT Infrastructure By Radwa Youssef, ITIL certified Service Desk Engineer, Edarat Group
  • 2. How to Better Manage your IT Infrastructure Businesses these days are putting into effect infra- for an IT organization, better infrastructure manage- structure management strategies for keeping their ment results in production of a performance-driven, IT wing functional. This is more like a challenge for seamless-to-configure and highly secured software/ them because business acceleration is pacing up online service. and better management of information, processing, knowledge base, data, human resources and inter- When it comes to non-IT organizations; a warehous- nal and external contacts is no longer optional. Busi- ing or logistics company for example, IT infrastruc- ness owners, CEOs, IT managers and brand execu- ture is instrumental in accomplishing following are- tives need insight on how to better manage their IT as; infrastructure.  Meeting expanding business need.  Ensuring an effective operational process. Most businesses prefer assigning the work to a ven-  Better allocation of resources. dor, which supplies infrastructure management  Reaping the benefits of newest technologies products/services. There’s no harm in doing that; in and delivering high performance. fact, the in-house employees could stay busy and letting then handle the work could imply sheer The problem with non-IT businesses is, people in waste of valuable work hours. But even if the work the managerial levels such as CEOs, CFOs or CIOs is delivered to a third party service, it’s always wise have little knowledge on know how to make use of to have a comprehensive idea about it. That suffices technology for maintaining a better IT infrastruc- supervision of the task (if required) and also bridges ture. These people have expertise in areas other the gulf of communication between the assigner than IT and so, the IT related infrastructural issues, and the service provider. stay neglected. This is detrimental to the long term prospect and productivity of those businesses. To begin with the description of infrastructure man- agement, its key elements are as follows; The solution to this problem is keeping sharp for latest developments in the field of IT, digital media  Promoting adaptability to create a more flexible and technology. Cloud computing for example, is a environment. workable way out for better IT infrastructure. The  Updating existing policies and practices fre- Infrastructure as a Service (IaaS) brings with it virtu- quently. al private networks and virtual server and storage  Bolstering interoperability between external area. This could help organizations to save money and internal links. and time both. The BYOD (bring your own device)  Creating a standard and making sure that adher- model is also currently in talk these days and as per ence to that standard is maintained. estimates by analysts, it can reduce organizational spending on additional resources to a significant However, these are generic points and their applica- extent. tion varies from industry to industry, business to business. If for example, infrastructure manage- However, IT infrastructure management has failed ment of an IT enterprise is considered, the most to gather large-scale investment for implementing important areas are configuration, security, perfor- these technologies. It shouldn’t be so, because IT is mance and interface. These areas are highly perti- essential for organizational growth. Henceforth, it’s nent for all services offered by an IT company. So, high time for businesses to prioritize this segment. For more information about Edarat Group www.edaratgroup.com ©2012 Edarat Group. All Rights Reserved. [email protected]