The software Implementation Process
- 1. Essential Software Solutions Implementation Process
- 2. Enclosed Presentation • Who is ESS • The Implementation Process and Tools • The Psychology of an Implementation
- 3. How our customers will achieve their growth.
- 4. Essential Software Solutions Inc. • ESS has a proven track record of partnering with clients and supporting client objectives. • ESS has a team of dedicated implementation professionals eager to bring their combined decades of experience to the table.
- 5. The Gartner Group*…. • In a survey of 1,000 recently implemented ERP solutions in the mid-market space, we found that 75% of those customers were unhappy with the results!
- 6. Keys to a Successful Implementation Upper Clear Management Objectives Support Project Success ! Proper Plan & Education Dedicated Resources Vendor Methodology – Ampco Manufacturing Project Management
- 7. Why ESS can ensure Success. • Project Charter • Project Scope • Project Plan • Communications Plan • Risk Analysis • ESS Implementation Team • Clear Objectives
- 8. Project Charter • Authored by the customer • Commits Upper Management to the project • Aligns the Project with the customer’s Strategic Goals • Makes the Project official • Serves as input in to Project Scope.
- 9. Project Scope • Builds on Project Charter • Defines • Objectives • Scope • Constraints • Structure • Roles • Assumptions • Deliverables
- 10. Project Plan • Builds on Project Scope • Contains • Timelines • Milestones • Resources
- 11. Communications Plan • Recipients determined by Project Scope • Media • Email • Verbal • Formal Meeting • Newsletter
- 12. Risk Analysis • All projects have risk • Risk can be positive and negative • Risk needs to be defined • Good planning will reduce negative risk and increase the positive outcomes. • “You cannot manage what you do not measure”.
- 13. Implementation Team • The ESS team is comprised of individuals with a broad range of expertise and certifications (CGA, CPIM, BSc Computer Science, BCom. ….) and real-life experience. Our project teams are known for delivering as promised, on time, every time.
- 14. Clear Objectives • Defined in the Project Charter • All the Project Implementation tools ESS uses support the strategic goals of client • ESS views its relationship with it’s customers as a partnership, all successes are mutual.
- 15. Triangle of Truth Scope Quality Resources Time
- 16. Project Emotional Life Cycle Workload Confidence Level
- 17. Review • ESS uses a planned, methodical approach to Project Management and ERP Implementation • ESS uses tools and techniques aligned to support clearly defined objectives • ESS is prepared to support it’s customers with the emotional highs and lows of the Implementation.
- 18. Next Steps • Select Essential Software Solutions as preferred vendor. • Demonstration • Review and sign contract. • Define Project Charter. • Define Project Scope. • Implementation Kick-Off and Planning Meeting.