IBM connect 2012 session replay
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1) The document provides summaries and video links for sessions from the IBM CONNECT 2012 conference on social business. Sessions covered topics like how leading companies are using social technologies to transform their business, drive innovation, and improve customer experiences. 2) Keynote speakers included IBM executives who discussed how social media is changing business and the need for companies to develop social capabilities. Other sessions featured representatives from companies like BASF and Asian Paints discussing their social business initiatives. 3) The document encourages attendees to watch replay videos of the sessions which provide case studies and lessons learned on how organizations are building social businesses and leveraging collective intelligence.
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IBM connect 2012 session replay
- 1. IBM CONNECT 2012 Select Session Replays IBM CONNECT 2012 Select Session Replays January 16 – 17, 2012 Walt Disney World Resort, Orlando, Florida USA Lotusphere Opening General Session Day 1 - Business Made Social. Alistair Rennie, IBM General Manager, IBM Collaboration Solution Becoming a social business has enabled leading edge companies to realize transformative impacts in introducing new products and services, personalizing customer care and optimizing employee decision Alistair making and productivity. Integrating business processes and the “world of collaboration” to become a social Rennie business requires technologies and skills that IBM can deliver. Led by Alistair Rennie, General Manager IBM Collaboration Solutions, he shared how real social business is today, watch some fast paced demonstrations of the Social Business Platform and hear from Bayer MaterialScience, Premier Health, GAD and Children’s Watch the video replay. Click here Hospital of Boston. Video length: 2 hours, 7 minutes Lotusphere Business Keynote Day 2 Social Business. An Opportunity to Stand Out Michael Rhodin, Senior Vice President, IBM Software Group The world has changed. To lead in the coming decade will require developing, connecting and mobilizing talent to conduct business in new ways. As we are at an inflection point, there is new technology to embrace, Michael new behaviors to embody. The time is here to infuse intelligence into the way business works. Business Rhodin processes, functions and roles are fundamentally changing. The way to stand out is to stand for something special and embrace the new models of leadership and innovation that continue to emerge for those who embrace social solutions. Led by Michael D. Rhodin, Senior Vice President, Software Solutions Group, IBM, he Watch the video replay. Click here was joined by Bill Taylor, Founding Editor, Fast Company, and business and technology executives from Video length: 2 hours, 10 minutes Toronto Dominion Bank. IBM Connect Opening General Session Social Business: An Opportunity to Lead Host: Kristen Lauria, IBM Collaboration Solutions, Vice President, Worldwide Marketing, Social Business Bridget van Kralingen, Senior Vice President, IBM Global Business Services Kristen Lauria Martina Girkens, VP Corporate Functions IT Continental AG Guy Kawasaki, Co-Founder of Alltop.com, Author and Entrepreneur Today people interact in ways unimaginable just a decade ago. Data has exploded in quantity and is Bridget van accessible to almost anyone. Customers wield more power than ever before. These are turbulent, fast-paced Watch the video replay. Click here Kralingen Video length: 1 hours, 2 minutes times, and business opportunities can appear in an instant and vanish just as quickly. In this insightful keynote session to kick off Connect 2012, IBM executive Bridget van Kralingen described how the Video Sequence: organizations emerging as leaders in this environment are taking advantage of these trends and applying Kristen Lauria: .01 – 3:10 them to transform the way they do business. Martina Girkens of Continental AG joins shared a remarkable Bridget van Kralingen: 3:11 – 23:28 Martina Girkens social business transformation story taking place across her organization. And special guest speaker, Guy Martina Girkens: 23:29 – 36:43 Kawasaki, offered an inspiring and entertaining look at how to tap into the magic of enchantment to lead the Guy Kawasaki: 38:01 – 1:02 organizational and cultural change necessary to build a social business that will endure. Guy Kawasaki Saving Money and Lives — Social Business Turns Information into Actionable Insight Denise Hatzidakis, Premier health alliance, CTO If you look at almost any industry or business today, you’ll find that lack of scale is often a big problem. But what happens with the inverse of that problem? When there’s so much scale, so much of a particular supply, Denise that it overwhelms us. And that’s the challenge we face with data. We have more than we even know what to Hatzidakis do with, and the amount of data grows every day as more and more of our lives get cataloged through technology. The problem is not that we need more data. The issue is that we need to get a handle on all these data points and turn them into something: into Information, into Insight, into Intelligence for every stakeholder, and to make those insights available at the right time, at the right place, for the right individuals. Watch the video replay. Click here This is exactly the problem the Premier Healthcare Alliance has embarked on a journey to solve via the Video length: 36 mins, 25 secs Integrated Performance Platform. The potential benefits for saving lives and reducing healthcare spending are staggering. Driving Productivity and Innovation by Connecting Your Workforce Dr. CheeChin Liew, BASF SE, Enterprise Community Manager Driving productivity and operational efficiency requires a new way of engaging and enabling employees. In this session, attendees learned how social can enable your organization with people-to-people interactions Dr. CheeChin Liew and provide the ability to identify and leverage expertise throughout the organization. They heard first hand from Dr. CheeChin Liew from BASF Office on the approaches and techniques. Watch the video replay. Click here Video length: 25 mins, 2 secs Asian Paints Develops a Culture of Innovation Through Social Collaboration Harish Lade, Asian Paints Ltd., GM Systems and Information Technology By implementing a social collaboration platform, Asian Paints enabled its employees to respond quickly to Harish Lade business opportunities, and discuss and refine new creative ideas, thereby reducing time to value and increasing return on investment. In addition, the platform empowered the company with robust Web 2.0 features, which helped the client improve customer satisfaction. Watch the video replay. Click here View Full Conference Brochure here View Full Speaker Bios here Video length: 45 mins, 17 secs
- 2. IBM CONNECT 2012 Select Session Replays January 16 – 17, 2012 Walt Disney World Resort, Orlando, Florida USA Content and Communities: What Does it Mean for Your Business? Ken Bisconti, IBM, VP, ECM Product and Strategy Timothy Perry, CTO Genworth Financial Most companies are at least beginning to investigate how the use of social tools might impact their business. Ken Bisconti Due to the popular commercial use of these tools, it is often difficult to understand how what some consider a “diversion” can actually be a great benefit to their corporate business. Join us in a conversation around how Genworth and Slumberland have transformed their workforce by fostering collaboration, workflow automation and knowledge sharing using social software communities and social content. Genworth and Watch the video replay. Click here Video length: 48 mins, 34 secs Slumberland are driving the development of high-value content, improving business insight to support better, faster solutions to business problems. Presbyterian Healthcare Services Puts Innovation Into Social Gear Doug Johnson, Presbyterian, Director of Innovation Mihnea Galeteanu, IBM, BPM Product Manager In an industry that is so ripe for innovation and disruption, Presbyterian Healthcare Services (PHS) stands out Doug Johnson as one of the most innovative organizations. From using Twitter to broadcast a surgery live to the world, to using IBM's Blueworks Live to democratize the way they improve processes on a continual basis, PHS has more than adopted the main tenets of a social business, they are excelling at them. In this sit down conversation with Mihnea Galeteanu from IBM, Doug Johnson, Director of Innovation, Presbyterian Westside Watch the video replay. Click here Video length: 52 mins, 11 minutes Healthcare System, talked about social business as it pertains to rolling out an innovation agenda. Lessons Mihnea learned about turning the naysayers, mobilizing the believers and, more importantly, wowing their Galeteanu customers, make for a very exciting conversation. Building Trust and Transparency With Your Customer Through Exceptional Web Experiences Scott Schrader, SXC Health Solutions, Director, Information Systems In today's competitive world, achieving and maintaining profitable growth has become a top priority for businesses to survive. New digital strategies to improve security and transparency, enhance customer Scott satisfaction and lift sales are emerging. Forward thinking companies are differentiating their brand by building Schrader deep, lasting customer relationships. One way to achieve this is by offering your customers an exceptional and engaging experience on your website — as well as social media sites and across whatever interaction channels, from Web to email to mobile device, your customer chooses. In this session attendees learned the Watch the video replay. Click here core capabilities and approaches important for an organization to sustain an exceptional online customer Video length: 41 mins, 17 secs experience. Scott Schrader, Director of Information Systems at SXC, shared how they became a social business to strengthen the relationship with their customers. Demystifying Enterprise Gamification Ray Wang, Constellation Research, Analyst Constellation believes that by 2013, more than 50 percent of all social business initiatives will include an enterprise gamification component. Social businesses know that motivation and incentive programs can help Ray Wang produce revenue and productivity gains among employees and increase job satisfaction. They also know it can be time-consuming and difficult to streamline, manage and implement such programs. Join us as we explore how leveraging game mechanics organizations can turbo charge employee engagement in incentive programs, employee recognition, training and health and wellness. Watch the video replay. Click here Video length: 42 mins, 29 secs Collective Intelligence – Capitalizing on the Crowd Denis Brousseau, Vice President and Global Leader, Organization and People, IBM Global Business Services Gilberto Garcia, Head of Innovation, CEMEX Social technologies have increased the ability of organizations to tap into Collective Intelligence – the Denis distributed knowledge and expertise of individuals located inside and outside the formal boundaries of the Brousseau enterprise. Applying this knowledge can deliver tangible benefits in developing new products and services, sharing best practices, distributing work in new, innovative ways and predicting future events. This session will provide highlights from the recent IBM Institute for Business value study on Collective Intelligence and Watch the video replay. Click here highlight how one of IBM's clients has derived real, tangible business value from their ongoing initiatives that Video length: 42 mins, 58 secs Gilberto leverage Collective Intelligence. Garcia Top 5 Social Surprises From Clients Using the Social Business Agenda – Closing Session Sandy Carter, Vice President, IBM Social Business Evangelism and Sales Throughout Connect attendees heard about Social and its usage. The biggest questions are: How do I start? What did others do to be successful? In this closing session, Sandy Carter, IBM's Vice President of Social Sandy Carter Business Evangelism and Sales, shared how IBM is helping clients to build Social Businesses using an AGENDA approach. Sandy, a dynamic speaker and sought after industry leader in Social Media as well as an author of 3 best selling books, was joined by Chris Cassell, Director of Future Planning, Lowe's who shared how they have benefited from incorporating Social into their business processes. Sandy also shared the top 5 surprising Watch the video replay. Click here lessons learned that will help drive stronger business outcomes. Video length: 24 mins, 52 secs View Full Conference Brochure here View Full Speaker Bios here