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Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
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IBM Think 2019 session 2116 - Best practices for operating and managing a production IBM Cloud for VMware instance
- 1. Best Practices for Operating and Managing a Production IBM Cloud for VMware Instance — Scott Moonen Senior Technical Staff Member, IBM Cloud for VMware Solutions Hendrik van Run Executive IT Specialist, IBM Cloud Labs Daniel Padrón Cloud Architect, IBM Cloud Adoption and Transformation Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 2. IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice and at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. Please note Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 3. Contents Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation IBM Cloud for VMware Solutions Overview of ALM solution Operating and Managing ALM VCS instance Lessons Learned
- 4. IBM Cloud for VMware Solutions Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Introduction to IBM Cloud for VMware Solutions On-premises challenges Roadblocks to moving to the public cloud IBM & VMware Partnership IBM Cloud for VMware Solutions available worldwide IBM Cloud for VMware Solutions – Common Use Cases
- 5. 5 • IBM Cloud was first to market delivering and operating VMware workloads in the public cloud • A decade-long partnership led to a new offering in 2016 IBM Cloud for VMware Solutions • IBM Cloud was named the 2017 VMware Partner of the Year • IBM & VMware just established a joint Innovation Lab to further advance technologies and experiences on the IBM Cloud Introduction to IBM Cloud for VMware Solutions IBM is… • #1 operator of VMware workloads in world • #1 VMware SISO partner • #1 VMware NSX customer and business partner • #2 VMware vSAN customer and business partner
- 6. Unpredictable need for more capacity Business preference for OPEX over CAPEX Long lead times to delivery Lack of disaster recovery strategy or too expensive for offsite Aging infrastructure High latency between remote offices Handling seasonal spikes No standardization between silos On-premises challenges 6
- 7. Clients run production workloads on VMware environments and public cloud hasn’t been an option 7 Public Clouds - Aren’t bare metal or single tenant - Aren’t secure - Don’t allow root access - Are only for cloud-native apps - Not compatible: requires rewriting apps or changing hypervisor - Have vendor lock-in - Have hidden fees - Take away my job Roadblocks to moving to the public cloud
- 8. Partnership • Partnership and expertise; IBM is #1 operator of VMware workloads in the world and #1 VMware SISO partner • Flexible, monthly subscription cloud model; no commitments • Option of fully configured VMware stack vs. bare metal vSphere servers • Compatible with VMware workloads, tooling, and expertise on premises • Secure, dedicated solution, with single–tenant, bare metal infrastructure IBM Cloud for VMware Solutions allows you to deploy or move VMware workloads to the IBM Cloud seamlessly Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 9. IBM Cloud for VMware Solutions available worldwide 33 data centers and growing Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 10. IBM Cloud for VMware Solutions – Portfolio 10 …and Adjacent Technologies: Blockchain, Cognitive, IOT and AI VMware HCX
- 11. IBM Cloud for VMware Solutions – Common Use Cases Disaster recovery , backup & HA • Protect data, replicate environments and minimize unexpected downtime • Increase availability of mission critical VMW workloads to 99.99% by stretching clusters within a Data Center region Capacity Expansion • Quickly address current resource constraints & seasonal demand spikes by expanding capacity in the IBM Cloud in a matter of hours • Expand on-premises capacity without needing more capital for IT Data Center Consolidation • Consolidate legacy infrastructure from more than one data center, or evacuate out of an on- premises DC completely, and migrate workloads to the IBM Cloud where it makes sense. Improved Security and Compliance • Reduce audit risk, and help protect workloads to meet data sovereignty concerns • Trusted / geo-fenced security helps improve readiness for standards such as GDPR & PCI Infrastructure Modernization • Leverage latest compute/network/storage tech, and features from VMware SDDC stack • Deploy VMW in IBM Cloud with same control, security, and functionality as on-premises, but consume in an OpEx model App Modernization & Extension • Transform heritage applications through containerization & E2E orchestration with ICP while accelerating innovation with services like Watson AI, security, IoT, analytics, blockchain, and more • Build out next-gen apps hybrid cloud approach w/MCM
- 12. Overview of ALM Solution Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation ALM Solution Cloud Platforms hosting ALM Solution
- 13. Application & Lifecycle Management (ALM) Solution Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation • ALM is a “DevOps-as-a-service” offered to application development teams • ALM includes a DevOps toolchain provided by the IBM Continuous Delivery and Github Enterprise service, both deployed in IBM Cloud Dedicated • DevOps toolchain has been fully integrated with a range of tools including UrbanCode Deploy, IBM AppScan, Maven, etc • Many of the tools have been deployed on VMs within an IBM Cloud for VMware Solutions “VCS” instance • The “DevOps-as-a-service” is considered critical to the business Want to learn more about IBM Continous Delivery or Github Enterprise services? Overview of IBM Cloud DevOps Strategy: Practices, Architectures, Toolchains and Insights Thursday, 12:30 PM - 1:10 PM | Session ID: 4593A AMC at Metreon, Level 3 | Theatre 8 Easing Development across Hybrid Clouds Using Kubernetes, Continuous Delivery, and Insights Thursday, 1:30 PM - 2:10 PM | Session ID: 4675A Moscone South, Level 2 | San Francisco Ballroom 202
- 14. Cloud Platforms hosting ALM Solution Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation IBM Cloud Dedicated Fully-managed service IBM Cloud for VMware Solutions vSphere (VCS) Partially managed service On-premises private Cloud systems Managed by client ALM Production ALM Integration IBM Cloud Private & Cloud Automation Manager Operational Tools On-premises private cloud
- 15. Operating and Managing ALM VCS instance Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Networking Patching Monitoring Disaster Recovery Backup
- 16. Networking Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Network isolation through VMware NSX: • ALM production • ALM non-production • Tooling (for Operations/Management) • WSUS (Windows OS patch management) • Jump server (remote access to VMs) • DNS relays • Active Directory • IBM Cloud APM • FreeIPA server (Identity, Policy and Audit) • DMZ (any communication to/from VCS instance goes through here) • Proxy
- 17. Operating and Managing ALM VCS instance Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Networking Patching Monitoring Disaster Recovery Backup
- 18. Patching Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Operating System • Windows • Windows VMs on VCS integrated with Windows Server Update Services • Red Hat Enterprise Linux • RHEL VMs on VCS integrated with on- premises Red Hat Satellite Server • Ubuntu LTS 16.04 • Ubuntu can obtain OS patches directly from the internet – this was only briefly used Note that IBM Cloud for VMware Solutions does not come with OS licenses! VMware • ESXi updates automically applied using VMware Update Manager • Other VMware components must be updated manually • vCenter • Platform Service Controller • NSX
- 19. Operating and Managing ALM VCS instance Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Networking Patching Monitoring Disaster Recovery Backup
- 20. IBM Cloud Application Performance Management (APM)? Today’s Hybrid Application End users Devices Middleware Web Servers, App Servers, … Backend Databases, Z Backends, … Cloud Workloads On Premises Workloads Application Resources on IaaS, PaaS (VMs, containers, Cloud Foundry runtimes, etc.) Reducing & Preventing Outages and Slowdowns for the 24/7 Hybrid Application World IBM Application Performance Management on IBM Marketplace . ü Broadest monitoring coverage of application environments ü Simplified problem identification using cognitive analytics to predict potential outages ü Visibility of end user experience of application identifying problems before SLAs are impacted ü Quickly isolate bottlenecks affecting performance of an application ü Identify the source of performance issues with diagnostics down to line of code identifying the exact moment of an issue ü Quickly resolve issues using integrated Log Analytics to search across all of your IT operational data Identify performance issues before they impact users or the business 1 3rd Party Services Diagnose for quicker problem resolution3Isolate where the problem is occurring2
- 21. Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation IBM Cloud IBM Cloud Dedicated IBM Cloud APM - agents for ALM Solution Alternative monitoring tools to consider
- 22. Operating and Managing ALM VCS instance Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Networking Patching Monitoring Disaster Recovery Backup
- 23. Disaster Recovery with Zerto Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation • Zerto delivers Disaster Recovery between IBM Cloud Data centers in Frankfurt and Amsterdam • Virtual Machines are replicated from main site to DR site
- 24. Disaster Recovery with Zerto Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation • Virtual Machines are grouped in Virtual Protection Groups (VPG) • Zerto ensures write order consistency across VMs in a VPG • Recovery Time Objective (RTO) varied between 3 and 8 minutes • Recovery Point Object (RPO) was typically 6 seconds • Having a defined and proven VM boot order is key Sample VPG VPG RTO Tooling 3:30 min ALM (UCD) 8 min ALM (AppScan) 8 min
- 25. Operating and Managing ALM VCS instance Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Networking Patching Monitoring Disaster Recovery Backup
- 26. IBM Spectrum Protect Solution for Backup/Recovery Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 27. Lessons Learned Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation
- 28. Lessons Learned Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation • Consider network connectivity to on-premises data center early on – easy (IPSEC) vs more complex (IBM Cloud Direct Link) • Plan to have VMware/NSX skills available – IBM Cloud for VMware Solutions is not a fully- managed service! • Ensure that IBM Cloud notifications are handled • Bring your own OS licenses – you will need those for OS patching • Roll out IPA to centralise user and group membership for RHEL VMs with Active Directory • Establish a VM boot order when implementing Disaster Recovery with Zerto • Consider automation for software installation and configuration • Have at least one non-production/shadow environment in place
- 29. The team from IBM Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation We would like to thank the team from IBM that worked on the implementation of this IBM Cloud for VMware Solution! Scott Moonen Hendrik van Run Daniel Padron Enrique Parra Alfonso Jara David Bliznakoff
- 30. Notices and disclaimers Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation © 2018 International Business Machines Corporation. No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights — use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. This document is distributed “as is” without any warranty, either express or implied. In no event, shall IBM be liable for any damage arising from the use of this information, including but not limited to, loss of data, business interruption, loss of profit or loss of opportunity. IBM products and services are warranted per the terms and conditions of the agreements under which they are provided. IBM products are manufactured from new parts or new and used parts. In some cases, a product may not be new and may have been previously installed. Regardless, our warranty terms apply.” Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer follows any law.
- 31. Notices and disclaimers continued Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products about this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM expressly disclaims all warranties, expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a purpose. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com and [names of other referenced IBM products and services used in the presentation] are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at: www.ibm.com/legal/copytrade.shtml.
- 32. Thank you Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation Scott Moonen Senior Technical Staff Member, IBM Cloud for VMware Solutions Hendrik van Run Executive IT Specialist, IBM Cloud Labs Daniel Padrón Cloud Architect, IBM Cloud Adoption and Transformation
- 33. ® Think 2019 / 2116A / February 2019 / © 2019 IBM Corporation