ICT in Tartu City Government
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This document summarizes information technology systems and services used by the local government of Tartu, Estonia's second largest city. It outlines the city's IT infrastructure including 350 computers and 30 physical servers connected across 75 buildings. It also describes key systems such as a document management system, geographic information system, financial information system, and public websites. Future plans include further fiber optic connections, cost optimization, and integration of reporting systems without major platform changes.
ICT in Tartu City Government
- 2. ICT in Tartu City Government Jüri Mölder City Secretary
- 3. Agenda Short overview about local governments in Estonia Infrastructure services Financial IS Geographic IS Document management Plans for future
- 4. Local Government in Estonia Estonia is territorially divided to counties, rural municipalities and cities : 15 counties 226 municipalities 33 cities 193 rural municipalities Two thirds of local government units have less than 3000 inhabitants .
- 5. The functions of local government (1) Basic e ducation Culture and sports Health care Social welfare services Housing and utilities, the maintenance of infrastructure Environmental protection and waste management Spatial planning and construction activities Maintenance of law and order, fire fighting and rescue services Other functions
- 6. Tartu – City of Good Thoughts Estonia’s seco nd - largest city Research and education centre Important commercial centre Increasingly popular tourist destination Tartu first mentioned in written: 1030 City rights: 1253 Foundation of the University of Tartu: 1632 Area: 38.8 km 2 Population: 100 000
- 7. Administration City Council 49 councillors City Government 6 members ( the Mayor + 5 D eputies) 1 1 departments + the City Government Office ~ 30 0 employees City Council 49 councillors City Government 6 members ( the Mayor + 5 D eputies) 1 1 departments + the City Government Office ~ 30 0 employees
- 8. City Government organisation chart
- 9. City Secretary The highest unpolitical employee in City Government Lawyer by profession Main function is to control City Government acitivities and legal acts Leader of City Government Office
- 10. City Government Office City Government Office is responsible for ensuring the smooth operation of the City Government and coordinating its administrative activities 8 different services: IT Service, Executive Service, Legal Service, Accounting Service, Internal Audit Service, Personnel Service, Foreign Project Coortination Service, Misdemeanour Proceedings Service 49 employees
- 11. 13 workers Head of service Head specialists Tech support IT Service
- 12. IS management IS development End-user support Hardware/software acquisition Network administration Tasks
- 13. 350 computers in-house 4000 computers in total 30 physical servers 7 virtual servers 75 buildings connected (30 fibre optics endpoints, 40 ADSL links) Numbers
- 14. Windows XP (Win7 in 2012) Suse Linux, Novell OES PostgreSQL /MS SQL Server FreeBSD/Apache/PHP/MySQL Lotus Domino Citrix XenServer Novell Zenworks Tools and technologies
- 15. Groupware Document management Web services Financial IS (MS Dynamics AX) Geographic IS (Mapserver) National registers, „x-road“ Special applications Tools for officials
- 16. Public Information Act (2000) Information that hasn’t been classified as internal or personal must be available to citizens Web page is the easiest way to make this information available Digital Signature Act (2000) Digital signature is equal to manual signature ID Documents Act (1999) ID card is mandatory starting age 15 More than 900 000 cards issued Legal basis
- 17. 1996 – first web page of Tartu Information portal - bringing information to people 1999 – Internet-accessible databases Information created by officials becomes automatically accessible on the Web Getting feedback 2003 – receiving digitally signed documents Evolution of webpages
- 18. Specific sub-pages Events in Tartu Bus Information Digital books Mapserver Campaign pages City of Good Colours Festivals http://www.tartu.ee/nordicfestival/ http://kirjandusfestival.tartu.ee/ Development of web pages
- 19. Procedure guides Downloadable forms Electronic forms Unsigned Participation in campaigns Questions & Answers Signed via the KIT portal (demo) Requests of information Events newsletter E-services
- 20. Documents from KIT portal 2003 - 71 2004 - 104 2005 - 245 2006 - 582 2007 - 1113 2008 - 2101 2009 - 2572 2010 - 2551 2011 - 929
- 21. Geoweb (2005) Geo-archive (2011) Local (advertise) tax declarations 2006, 2011 SPOKU (2008) G2B services
- 22. M-parking M-ticket M-payments M-teacher M-photo M-library M-lighting M-services
- 23. GoPro purchased 2001 Upgraded to 4.1 in 2005 Constant development using both in-house and outside resources 550 users - 300 + 250 Document management
- 24. Official's main tool Users do work themselves Activities are traceable Info is entered once and published automatically Public and non-public info are kept separate Entries are considered as being digitally signed DMS – main ideas
- 25. Document registry Document processing Forwarding incoming documents Creating new documents Approval of draft documents Short-term preserving of documents (until archived) Document publishing DMS – GoPro case
- 26. Cases (2010) Correspondence (26 500 cases, 65 000 documents/year) Parking fee (6000 cases/year) Urban planning (30 cases/year) International projects (180 cases/year) Public procurements (150 cases/year) design criteria for construction projects (300 cases/year) Permissions (public events, deforestation etc.) (600 cases/year) DMS – GoPro case
- 27. Document registry Document processing Forwarding incoming documents Creating new documents Approval of draft documents Short-term preserving of documents (until archived) Document publishing DMS – GoPro case
- 28. MS Axapta purchased 2000 Upgraded twice, currently up-to-date Installed as ASP service, brought in-house 2010 60 concurrent users Currently migrating historic data to euro Integration with e-invoices Financial IS
- 29. First GIS database 1991 First public mapserver 2002 Unified address database GeoWeb data exchange 2005 Geo-archive 2011 Geographic IS
- 30. 1989 first computers 1991 Information technology department 1991 first GIS solution, database solutions 1992 local area network 1993 database of legislative acts 1996 first web page of Tartu 1998 Domino installed 1999 Internet-accessible web databases 2001 Axapta installation (ASP) 2001 GoPro introduced 2001 PBX Centrex service 2002 GoPro in use (may) 2002 public mapserver 2003 Receiving digitally signed documents 2004 GoPro in subordinate offices 2005 GoPro upgrade to 4.1 2007 First IP phones 2009 Axapta upgrade to version 2009, brought in-house 2011 PBX management to IT services 2011 Axapta euro migration Timeline
- 31. Moving to total integration of communication networks Fiber optics to all subordinate offices Continuing cost optimization through optimal balance between rental and in-house services Unified reporting environment No major platform shift Future development
- 32. Questions?
- 33. Information about Tartu www.visittartu.com Information available in 12 languages Everything about accomodation, dining, entertainment, transport etc www.tartu.ee Information available in Estonian, Finnish, English, German, Russian
- 34. Thank You! Mr Jüri Mölder City Secretary Tel. +372 736 12 03 E-mail: Juri. Molder @raad.tartu.ee www.tartu.ee
Editor's Notes
- #16: Financial infosystem ASP solution for 60 book-keepers and Department of Finances National registers Residents register Building register Land register Business register X-road Special applications Social Welfare infosystem