IDC Manufacturing Research: Call to Action for High tech and Electronics Manufacturers
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This document summarizes the findings of an IDC study on the use of ERP systems in the high-tech manufacturing sector. It finds that business complexity is increasing significantly and will continue to do so. Manufacturers see their greatest challenges as controlling costs and sustaining growth. Their current ERP systems are seen as inflexible and not enabling real-time decision making. To address increasing complexity, manufacturers will need ERP systems that can streamline processes, break down silos, and speed up decisions. They are moving toward single, operational ERP systems combined with social/mobile technologies to transform how they work.
IDC Manufacturing Research: Call to Action for High tech and Electronics Manufacturers
- 1. Accelerating Business Change Through Next-Generation ERP — Call to Action for the High Tech Sector
- 2. © IDC Manufacturing Insights Page 2 Our Worldwide Study of the High Tech Manufacturing Sector The research objective: – Understand the IT role — ERP in particular — in respect to the dramatic increase in complexity in the industry. Global survey across multiple regions and countries: – Automotive, aerospace, industrial machinery, and high tech – Western Europe, the U.S., BRICs, Australia, Japan, and the Middle East – Company size ranging from 100 to 5,000+
- 3. © IDC Manufacturing Insights Page 3 Industry Performance Source: IDC Manufacturing Insights, GPI index, 2012 -2 -1 0 1 2 3 4 5 6 7 80 90 100 110 120 130 140 1Q02 1Q03 1Q04 1Q05 1Q06 1Q07 1Q08 1Q09 1Q10 1Q11 (%) Index(1Q02=100) High Tech GPI Index, 1Q02–3Q11 Revenue Net profits
- 4. © IDC Manufacturing Insights Page 4 Source: IDC Manufacturing Insights, 2012, n = 378 Most Critical Areas of Business Focus 2 3 4 Total Industrial Machinery & Equipment High Tech Aerospace Automotive Q. What is your most critical area of business focus today? Sustain growth Control cost
- 5. © IDC Manufacturing Insights Page 5 1.4% 49.3% 40.6% 8.7% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q. How do you expect the level of complexity in operations to be in 3 years from now? Significantly more complex More complex About the same Less complex Source: IDC Manufacturing Insights, 2012, n = 69 Complexity Keeps on Going 14.5% 20.3% 33.3% 44.9% 46.4% 60.9% 79.7% 0% 20% 40% 60% 80% Business process complexity Organizational complexity Product complexity Supply chain complexity IT complexity Operational complexity Market complexity Q. What area of your business do you feel will grow in complexity?
- 6. © IDC Manufacturing Insights Page 6 5.8% 5.8% 13.0% 13.0% 36.2% 40.6% 43.5% 43.5% 49.3% 49.3% 0% 10% 20% 30% 40% 50% Improve bid and project profitability Increase the ability to comply with new Streamline new product design and Reduce company environmental footprint Improve manufacturing productivity Implement lean/six sigma or other continuous Improve demand planning and forecasting Improve customer fullfillment Increase sourcing from lower cost countries Better align IT with the business Q. What are the business initiatives your company will undertake over the next three years? Leading Business Initiatives Source: IDC Manufacturing Insights, 2012, n = 69
- 7. © IDC Manufacturing Insights Page 7 Manufacturers can beat complexity only if they are able to: – Streamline business processes and rapidly adapt them to business changes – Break organizational silos, fostering more collaboration – Speed up their decision-making capability 52.2% 55.1% 58.0% 63.8% 63.8% 0% 20% 40% 60% 80% No data visibility and intelligence tools available in the market No or inadequate integration to partners Our current ERP and BI are transactional systems that don’t allow real time visibility and intelligence Information is stored in too many different IT systems that aren’t properly integrated Organizational and information silos exists that hamper data sharing Lack or inaccurate data Q. What are the main barriers to creating an effective real-time decision-making environment? Speed Up Decision Making Source: IDC Manufacturing Insights, 2012, n = 69
- 8. © IDC Manufacturing Insights Page 8 9.4% 21.9% 32.8% 32.8% 46.9% 46.9% 48.4% 60.9% 0% 10% 20% 30% 40% 50% 60% 70% Does not include industry specific capabilities available Too complicated and expensive to upgrade The system is transactional and doesn’t offer event-driven, It's primarily a financial ERP and its operational capabilities are Too complex to customize to fit our specific needs Too complex to integrate seamlessly with other existing Doesn't offer collaborative or social networking-style Doesn't support fast decision making capabilities Q. What do you think are the major limitations or weaknesses of your current ERP system? Traditional ERP Limitations Source: IDC Manufacturing Insights, 2012, n = 64
- 9. © IDC Manufacturing Insights Page 9 The ERP System of the Future Defined 17.2% 42.2% 43.8% 46.9% 71.9% 78.1% 0% 20% 40% 60% 80% Get new products to market faster Improve collaboration Keep costs under control Provide more detailed insights into my business Streamline process and achieve operational excellence React faster to the changes the business needs Q. Over the next three years, what do you need your ERP system to enable you to achieve? Source: IDC Manufacturing Insights, 2012, n = 64
- 10. © IDC Manufacturing Insights Page 10 Business Alignment IT Efficiency Legacy Systems Best-of-Breed Applications Financial ERP Operational ERP Operational ERP
- 11. © IDC Manufacturing Insights Page 11 Companies are moving to single ERPs 21.9% 20.6% 9.4% 7.0% 57.8% 63.0% 10.9% 9.4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Today 3 years from now Q. What is your current and future approach to ERP? Two-tier ERP approach Best-of-breed federation Single ERP Multiple-tier ERP Bespoke system Source: IDC Manufacturing Insights, 2012, n = 64
- 12. © IDC Manufacturing Insights Page 12 Technology: Defining the Way We Work in the Future 5.8% 52.2% 42.0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q. Do you think modern technology — e.g. mobility, social networking or cloud computing — is going to change the way you work in the near future? Will completely change the way business is managed Will partially change the way we work Not at all Source: IDC Manufacturing Insights, 2012, n = 69
- 13. © IDC Manufacturing Insights Page 13 Essential Guidance Modernize traditional IT and take advantage of the "four IT forces" Create an integrated decision-making environment Combine the rigor of current ERP with the flexibility offered by social technologies and mobility Undertake an operational ERP strategy
- 14. © IDC Manufacturing Insights Page 14 Pierfrancesco Manenti Head of IDC Manufacturing Insights, EMEA [email protected] Thank You! Questions?