In sync10 cliffgodwin-ebs-final

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Delivering Value with
Oracle E-Business Suite Release 12.1
Cliff Godwin
Sr. Vice President, Application Development

The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.

3


Business Value of
Upgrading from
E-Business Suite 11i to 12.1

4

Oracle E-Business Suite
Focused on Financials and Technology

Procurement

Applications Supply
Technology Chain

E-Business
Suite
12
Human
Financials
Capital

Customer &
Master Data
Management

5

Oracle E-Business Suite
Substantial Value in Every Area

Procurement
Procurement

Applications Supply
Technology Chain

E-Business
Suite
12.1
Human
Financials
Capital
& Projects

Customer &
Customer &
Master Data
Master Data
Management
Management

6

E-Business Suite 12.1 Aligns With Business Objectives
New Capabilities for Customers across E-Business Suite for 11i Customers
Role Business Objectives Enabling 12.1 Capabilities
• Drive consistent, integrated best practices • Centralized Finance Architecture
CFO • Reduce cost of back office operations • Expense Reporting & Imaging
• Improve DSO and cash flow • Credit & Collections

• Develop enterprise wide HCM strategy • Performance & Compensation
VP • Improve talent acquisition effectiveness • 360 Degree View of Employee
of HR • Improve workforce retention • Succession Planning

• Manage and sense demand • Complete Value Chain Planning
COO • Optimize manufacturing operations • Manufacturing Operations Center
• Improve order accuracy & logistics efficiency • Enhanced Warehouse Management

• Understand how & where money is utilized • Spend Analytics & Classification
CPO • Achieve the best possible price for spend • Leverage Sourcing Auctions
• Ensure spend contracts are utilized • Run Spend against Contracts

• Fast and business oriented implementation • Business Accelerators
CIO • Accelerated user adoption • Pre-built UPK Content
• Lower systems management costs • Systems Management Packs

7

Building the Business Case for Upgrading

• Evaluate the new 12.1 features in the products you
are currently running
– Opportunities to eliminate customizations
– Greater flexibility to match the needs of your business
– Opportunities for additional automation and process
improvement
• Look for adjacent products that might add value
– Many products are much stronger at the 12.1 level than they
were in 11.5.10
– Some customers have justified the upgrade primarily by the
need to get to the 12.1 level so they could implement
additional products

8

Reduce All Supply Management Costs
What’s New in Procurement

Procurement

Results:
Applications Supply
Technology Chain  Identify top savings opportunities
E-Business
 Exploit supply market dynamics
Suite
12.1  Optimize strategic sourcing
Human
Financials
Capital
programs
& Projects

Customer &
Master Data
Management

9

Procurement Business Process
Supporting Complete Cycle Around Supplier Management

1. Spend analysis & classification
Process
Efficiency

Cost
Savings

-10- 10

Identify Top Savings Opportunities
Procurement & Spend Analytics

WHAT’S NEW
– Spend Classification
• Application that maps raw data into
reference to taxonomies
– Spend Analyzer Dashboard & Employee
Expenses Dashboard

RESULTS
– Dramatically improve accuracy of spend
data
– Avoid manually classifying data, reduces
cost of classifying data
– Built for business users
– Uses common classification across all
sources (i.e., UNSPSC or custom
classification)
– Automated self learning, built with Oracle
Data Mining

11

Optimize Strategic Sourcing Programs
Oracle Sourcing

WHAT’S NEW IN 12.1
– Oracle Sourcing
• Two stage RFP evaluation
• Flexible price tier structures
• Award-based cost factors
• Export supplier response to PDF
• Excel import, export and advanced
formatting
– Sourcing Optimization
• Price Tier Optimization
• Optimize based on supplier incentives

RESULTS
– Leverage deflationary market
dynamics & supplier cost structures to
drive savings
– Ensure impartiality of bid evaluations
– Increase sourcing productivity

12

Supplier Lifecycle Management and Supplier Hub
Improved Supplier Data, Qualification & Compliance

Oracle Supplier Lifecycle Management Oracle Supplier Hub
eRFx & Contract
Supplier Auctions Negotiation
Qualification & Binding Legacy Legacy
Profile and
Supplier
Banking Details
Search

Order
Collaboration
Trusted
Catalog Supplier
Supplier Authoring Data
Inactivation

Mfg Planning
Supplier Forecasts
Performance Capacity
Mgmt Waterfall Analysis

Invoicing, Inquiry & Shipping & Work
Dispute Resolution VMI &
Consigned Confirmations
Inventory

• Extend supplier definition • Consolidate supplier details from multiple
• Manage supplier qualification processes legacy systems
across organization • Cleanse records using quality tools
• Perform ongoing risk & performance • Use 3rd party services to enrich data
assessments • Publish back to legacy systems
• Track compliance information

13

Optimize Value Creation
What’s New in Supply Chain Management

Procurement
Results:
Applications Supply  Complete value chain planning -
Technology Chain from demand sensing to after
E-Business market service
Suite
12.1  Optimize manufacturing operations
Financials Human and asset utilization
& Projects Capital
 Increase order accuracy and
Customer &
Master Data logistics efficiency
Management

14

Complete Value Chain Planning
Capture and manage demand data with
Oracle Demand Signal Repository

WHAT
– A separately deployable application designed
to maintain a consolidated view of demand
information between the OEM and Retailer to
facilitate the transition to demand-driven
HOW
– Combines an enterprise strength extensible
retail-oriented data model, with best-in-class
analytics and BI, together with a flexible
integration architecture to Oracle and non-
Oracle applications to provide a common
method for managing demand data
RESULTS
– Dramatically improves the accuracy and
visibility of demand information in the value
chain

15

Elevate planning insights with
Oracle Advanced Planning Command Center

WHAT
– A new application built on top of Oracle
Advanced Planning that maximizes the
value of your planning information by
increasing accessibility and strengthening
business orientation

HOW
– Combines the accessibility of a role-based
analytical user interface with concepts such
as business scenario management and the
automation of planning processes

RESULTS
– Elevates the power of planning and
planning insights to the business decision
making level. Does for Supply Chain
Planning what Hyperion does for Financials

16

Extend planning to after market with
Oracle Service Parts Planning

WHAT
– A new application within Oracle
Advanced Planning designed to support
the increasing importance of after-market
service through the management of
service parts
HOW
– Combines extensive and purpose-built
service parts planning capabilities, all fully
integrated with the rest of Oracle
Advanced Planning and the associated
execution systems
RESULTS
– Enables the cost effective management
of service parts and facilitates the growth
of Service within the overall business
value chain

17

Optimize Manufacturing Operations
Convert real-time shop floor data into usable
intelligence with Oracle Manufacturing Operations Center

WHAT
– A separately deployable application
designed to bridge the information divide
between the ERP and Plant Floor
HOW
– Combines ERP data with real-time Plant
Floor information within an extensible,
standard-based data model, on top of which
role-based analytics have been created
RESULTS
– Delivers the analytical insights required to
optimize equipment effectiveness and
overall manufacturing performance

18

Oracle Manufacturing Execution Systems for Discrete &
Process Manufacturing
– Operator Kiosks Touch screen
• Dispensing supervisor dashboard
• Operator certification
• On-hand lot status
• Multi-batch actions
• Make-to-order controls
• Regulatory interface certification
• OPM patchable resources
– Role-Based Dashboards with KPIs
• Embedded best-practice calculations
• Drill-downs for root-cause
• Pre-built role-specific alerts
RESULTS
– Improved manufacturing line control
– 360 degree view of production status
– Early detection to avoid WIP issues
– Consistent instructions for Mfg users

19

Improve asset utilization through
comprehensive Oracle Enterprise Asset Management

– Asset Move Workbench
– Express Work Order
– Graphical display of asset
relationships
– Work Order Scheduling with
MS Projects
– Compatible units and
construction estimating
RESULTS
– Greater user adoption with simplified
tools
– Improved asset management for lease,
rentals and intercompany transfers
– Simplified work order processing
– Better shut down planning and
execution

20

Enabling Native Work Environments
Managing Assets with the iPhone

21

Increase Order Accuracy and Logistics Efficiency
Oracle Warehouse Management

– Forward pick replenishment
– Mobile user interface personalization
– OTM integration for dock scheduling and load
sequencing
– Assign material status by License Plate
Number (LPN)
– UCC-128 Cartonization and Case Picking
– Advanced Wave Planning for tighter control on
warehouse activities
– Flexible deployment options
• Implementation within an E-Business Suite
instance
• Standalone with integrations to any third party ERP

RESULTS
– Improved turn rates and lower overall logistics
costs
– Faster, more integrated logistics operations
– Support for higher volume environments

22

Next generation constraint-based engine for Oracle Configurator

– More robust constraint
technology
– Bi-directional numeric handling
– Improved defaulting
– Auto-instantiation of
components
– Auto-completion of
configurations
RESULTS
– Simplified modeling
– Reduced implementation time
– Reduced maintenance and support
costs
– Improved customer experience

23

Manage all product cost components with
Oracle Landed Cost Management

WHAT
– A flexible, rule-based system for
calculating estimated and actual
landed costs
HOW
– Integrates seamlessly with Receiving
to calculate and pass all estimated or
actual landed costs through to
Inventory, Costing and Accounting
systems
RESULTS
– Optimize product margins, visibility into
extended supply chain costs, and
decision support for strategic sourcing
initiatives

24

Develop Talent and Reduce HR Costs
What’s New in Human Capital Management

Procurement
Results:
Applications Supply
Technology Chain  Improve talent management
E-Business
processes
Suite  Streamline sourcing and on
12.1
boarding of talent
Financials Human
Capital
& Projects  Extend existing HRMS
Customer & investments
Master Data
Management

25

Improve Talent Management Processes
Oracle Talent Profile

26

Improve Global Talent Management
HR Analytics

WHAT’S NEW
– Recruitment analytics
– Learning analytics
– Leave & absence management
– Core workforce architecture
enhancements

RESULTS
– Improve visibility into HCM processes
by reviewing results through measured
analytics
– Provide better, consistent service
delivery with a complete view of the
workforce to all line managers
– Drive return on human capital
investment by understand impact of
HR initiatives relative to performance
and retention

27

Oracle Learning Management

– Learner Groups
• Define learner access available to
categories, courses, offerings and
classes
• Mandatory and bulk enrolling of
multiple learner groups
– Mandatory Enrollments
• Ensure that workers are enrolled in
mandatory training
– Course Evaluations
RESULTS
– Quickly roll out training to large variety
of groups
– Ensure workforce is trained on the
latest process changes and has met
legal requirements
– Improve productivity and the bottom
line by using evaluation results to
provide more effective training

28

Streamline Sourcing and On Boarding Talent
Oracle iRecruitment

– Employee Referrals
• Recruiters or hiring managers mark
vacancies eligible for employee referral
• Employees create candidates and refer
them to a manager to pursue the
candidate
– Recruiter and Manager Dashboards
• Direct access to the recent vacancies,
new applicants, and recently created or
updated offers
RESULTS
– Improves the speed of hire which in turn
improves overall recruiting efficiency
– Engages employees in the acquisition
of talent for the organization
– Reduce time needed for recruitment
activities by having access to a
summary of all activities

29

Oracle Succession Planning

– Succession Planning
• Identify critical roles, jobs, positions
and people in the organization
• Identify talent pool available in the
organization
• Map the talent pool with the critical
roles, jobs, positions and people
– Line of Sight Objectives
• Graphical representation of the
alignment of objectives
RESULTS
– Identify staffing needed to implement
organization strategy
– Ensure plan progress is tracked
against metrics
– Helps employees to understand how
their objectives have been cascaded
down through the organization

30

Key Advances in Select Industries
What’s New in Customer Relationship and Master Data Management

Procurement

Results:
Applications Supply
Technology Chain  Improve margins for
E-Business distributors through process
Suite automation
12.1
Financials Human  Manage location and product
& Projects Capital information centrally
Customer &
Master Data
Management

31

Driving Down Costs While Elevating Customer Service Levels
Oracle Service and Field Service

• WHAT – A stream lined Call Center,
vast improvements to technician
scheduling and optimization, distance-
based spare part search and order,
and a flexible mobile field service store
& forward platform
• HOW – Quick search for customer site
and installed base items. Additional
cost factors added to the Advanced
Scheduler. A partnership with Trimble
for GPS tracking. Distance-based
spare part search and order. Mobile
query framework, personalization, and
automatic synchronization

• RESULTS – Expedite customer phone
interactions. Reduce travel time, fuel
usage, and vehicle maintenance costs.
Quickly find parts to meet Customer
SLA.

32

Improve Margins for Distributors Through
Process Automation
Oracle Supplier Ship & Debit

Request Special Track Accruals Claim Manage Disputes
Price & Payments

• Request New Price from • Record Accruals • Compile accruals &
• Resolve Disputes
generate Claims
Supplier • Generate Accurate • Issue Debit to
• Receive Supplier Accounting
• Transmit Claims to
Suppliers
Supplier via XML or
approval/ authorization
WebADI

WHAT
– Channel revenue management product automating special price requests for
wholesale distribution and streamlines the ship & debit claim process
HOW
– Automate all agreements, tracking, accounting journal entries and chargeback’s to
vendors manual processes for timely claims processing
RESULTS
– Reduced margin leakage. Reduced cost of managing special pricing agreements
and greater visibility into claim process

33

Improve Margins for Distributors Through
Process Automation
Oracle Price Protection

WHAT
– Channel Revenue Management
solution enabling orchestration and
automation of supplier price changes
HOW
– Timely claims processing through
automated integrations to
Procurement, Warehouse / Inventory,
Costing, General Ledger, Accounts
Payable, Accounts Receivable
RESULTS
– Reduced margin leakage. Automation
of manual spreadsheets, faster
realization from price protection claims,
complete control & full visibility into the
process, increased channel revenues

34

Manage Location Information Centrally
Oracle Site Hub

WHAT
– A new master data management
application to manage all business
processes related to physical
locations (sites) such as retail stores
HOW
– A highly extensible site data specific
repository combined with purpose built
UI’s, integrations to related
applications and mapping
RESULTS
– Enhance operational efficiency in site
opening, closing or maintenance,
improves decision making and
increases IT agility

35

Manage Product Information Centrally
Oracle Product Hub Industry Solutions for Retail and Communications

WHAT
– Single view of product information that can
be leveraged across the enterprise
– Extensible, prebuilt industry data models
and processes
– Sell-side and buy-side product catalog
management
HOW
– Central repository for integrated product and
service management
– Industry-leading data quality tools to ensure
consistent and accurate data
– Open, standards-based integration framework
RESULTS
– Accelerates new product introduction
– Improves operational efficiencies with trusted data
– Decreases cost of collaboration with trading partners

36

Increase Operational Control and Efficiency
What’s New in Financials & Projects

Procurement
Results:
Supply
Applications
Technology Chain  Greater control with increased
flexibility
E-Business
Suite  Centralized administration of
12.1
global shared services
Financials Human
& Projects Capital
 Make better decisions with
Customer & greater insight
Master Data
Management

37

Greater Control with Increased Flexibility
Global Financials Architecture

WHAT’S NEW IN 12 UNIFIED BANK ACCOUNT MODEL

– Ledgers and Ledger Sets
– Rules-based Accounting Engine
Legal Entity
– Unified Bank Account Model Operating Units

– Centralized Payments
– Global Tax Engine CENTRALIZED PAYMENTS ENGINE
– Global Intercompany System Funds Capture and Disbursement

RESULTS
– Faster, simpler period end processing Payments
Engine
– Easily meet local accounting
requirements ONE GLOBAL TAX ENGINE

– Streamline intercompany trading and • Centrally managed rules

reconciliation • Consistent tax services

– Adapt quickly to regulatory changes
Tax Determination Process

Regime Applicable Tax Status, Taxable Tax

– More productive shared service centers
Taxes Rate Basis Calculation

38

Centralized Administration of Global
Shared Services
Flexible Shared Services Model

Belgium
Belgium Holland Denmark
Legal Entity
Legal Entity Legal Entity Legal Entity
Functional Tasks
• Accounting
Belgium Holland Denmark • Billing, Dunning
Operating Unit Operating Unit Operating Unit & Collections
• Procurement
• Order Management
Responsibility Responsibility Responsibility
Single Responsibility
• Payments
• Data Management

39

Make Better Decisions with Greater Insight
Project Analytics

WHAT
– Complete solution for project
business lifecycle reporting
– Role-based best practices provide
relevant and actionable insight
HOW
– Actionable insight for improving project
portfolio performance
– Track project/program performance and
control project costs
– Complete insight into project revenue,
billing and profitability
RESULTS
– Improve cash flow
– Optimize resource utilization
– Accelerate deliveries
– Lower operational costs
– Improve margins
– Reduce project and financial risk

40

Increase Value from Applications
What’s New in Applications Technology

Procurement

Results:
Applications Supply
Technology Chain  Drive greater end user
E-Business productivity
Suite
12.1  Reduce cost of ownership
Financials Human
Capital
 Increase agility and lower
& Projects
integration costs
Customer &
Master Data
Management

41

Drive Greater End User Productivity
Pre-Built End-User Documentation

User SEE IT TRY IT KNOW IT DO IT
Modes

Self-Running Demo Interactive Simulation Testing for Competence Context-Sensitive Help

2,300+ Pre-delivered Topics for Release 12.1
Financials HRMS Manufacturing Procurement
• Payables • Human Resources • Shop Floor Management • Purchasing
• Receivables • Payroll • Work In Process • iSupplier Portal
• General Ledger • Self-Service HR • Discrete MES • iProcurement
• Assets • Performance Mgmt • OPM Product Development
• Internet Expenses • Time and Labor • OPM Process Execution Projects
• Advanced Global Intercompany • iRecruitment • Project Costing
• OPM MES
System • Learning Mgmt • Project Mgmt
• E-Business Tax • Project Resource
• Subledger Accounting Applications Technology Distribution Mgmt
• Bank Account Setup/Maintenance • Applications Mgmt • Inventory
• Forms Personalization • Order Mgmt
• Shipping Execution

42

Productive User Interfaces for Diverse Users
Usability Enhancements in EBS

• WHAT – Improved application usability
through enhancements to native user
interface

• HOW
– Type-ahead search
– Dynamic Menus & Popups
– Embedded OBIEE Analytics
– Desktop Widgets
– REST Services

• RESULTS
– Enhanced user productivity and more
appealing user experience
– Applicable to all existing and new EBS
customers

43

Type Ahead Search
BEFORE -

3 steps to complete task

44

Type Ahead Search
AFTER -

•List of Value components
most frequently used by all
users now provides similar
experience to Google suggest

• Inline list appears after user
types in 1 or more characters
and pauses

• Reduces number of steps
and time taken to complete
tasks

• Quick inline access to
desired result

Single step to complete task

45

Drive Greater End User Productivity
Better Document Publishing

Oracle Business Intelligence Publisher for Oracle E-Business Suite

46

Reduce Cost of Ownership
Lifecycle Management Roadmap

Centralized Management
Manage single / multiple Oracle E-Business Suite
systems from a single console

Proactive Monitoring
Application Proactively monitor Infrastructure and End User
experience through Service Level Management
Management Pack
Automated HOT Cloning
Automatically Clone Oracle E-Business Suite
systems through Clone Dashboard in HOT Mode

Customization Management
Automate packaging, deployment, migration of
customizations across Oracle E-Business Suite instances

Application Change Patch Automation
UI based impact analysis and deployment of patch
Management Pack across EBS instances from a single console

Functional Setup Management
Manage, transport and document changes in functional
setups across Oracle E-Business Suite instances

47

Increase Agility and Lower Integration Costs
Application Integration Architecture

Process Integration Packs
Optimize. Pre-built composite
Process Integration Packs business processes across
enterprise Applications
• Loosely coupled
composite business Direct Direct Integrations
processes Integrations
Manage. Pre-built integrations
to support data flows between
Foundation Packs systems
• Comprehensive
process composition
Foundation Packs
framework Standardize. Common Object
and Shared Service Library with
supporting SOA programming
model and best practice
implementation methods

48


Customer Success on
Release 12.1

49

Oracle E-Business Suite Release 12.1
A Sample of Customers Who have Upgraded!

• McDonald’s : Upgrade from 11i10
• Abu Dhabi Media: Upgrade from 11i9
• Projects, Assets, Payables, iProc
• Financials, OM, PO, SCM In just 6
• Standardize construction mgmt
weeks
processes, track and manage costs by
project areas and ensure continued
system support
• Agilysys: Upgrade from 11i10
• Pentel America: Upgrade from 11i9
• Projects, Assets, Payables,
iProcurement • Financials, Inventory, WMS
• Needed integrated ERP system • Better functionality; better support
manage and balance maintenance options; ability to eliminate
to support continued growth customizations

• CPS: Upgrade from 11i10 • Oracle Corp. Upgrade from Release 12
• New Features and Functionality • Financials, HR, Procurement, SSHR,
Contracts, etc.

• Usana Health Sciences: Upgrade
• Datacard: Upgrade from 11i9 from 11i10
• 40+ Modules: Financials, OM, Inv, • Financials, PM, Adv Plan, Inv, WMS
WMS, iSupplier, CRM, Projects,
OTL, iProcurement, Purchasing, etc. • Support the multi-national company,
Improved inventory control, demand
visibility, reduce cost of managing
mfg processes

50
50


Planning Your Roadmap

51

E-Business Suite Support Timelines
5 Yrs of Premier and 3 Yrs of Extended Support
November 2010

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

11.5.10 Premier Extended Sustaining
Nov ‘13
Fee Waived
Till Nov ’11*

R12 Premier Extended Sustaining
GA Jan ‘12 Jan ‘15

R12.1 Premier Extended Sustaining
GA May ‘14 May ‘17

11i Premier Support Ends in November 2010….
Extended Support follows for 3 addt’l yrs to bridge upgrade gap.
* More info: http://www.oracle.com/support/library/extended-support-faq.pdf 52

Finding Additional Information
Accelerate your evaluation and planning

My Oracle Support (formerly MetaLink):
E-Business Suite Release 12.1 Information Center
Knowledge > Tools and Training > Release 12.1 Info Center
(Doc ID: 806593.1)

53


Advisor Webcast Program
47 Live Webcasts across Oracle E-Business Suite
Knowledge > Tools and Training > Training (Web Seminars)
(Doc ID: 398877.1)

54


Release Value Propositions (RVPs)
Knowledge > Tools and Training > Release 12.1 Info Center
(Doc ID: 804373.1)

55

Summary

Upgrading from Release 11i to 12.1 offers business value in all
product areas

Customers are successful on Release 12 and 12.1

While you plan your upgrade, consider opportunities to get
more return from your existing EBS 11i investments

Develop an upgrade plan that keeps you comfortably within
product support windows

56

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