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Submitted By:
Avinash Roshan(2010MB70)
Jitendra Singh(2010MB33)
Kunal Bhasney(2010MB29)
Sachin Kumar(2010MB44)
Indian Railways
 The world’s second largest railway, carries 18 million passengers each
day and it has
Introduction to IR
FREIGHT (GOODS) 62%
PASSENGER
28%
OTHERS 10%
SOURCES OF REVENUE
0
10
20
30
40
50
60
70
80
90
100
2002 2003 2004 2005 2006 2007 2008 2009
98.3
96
92.3 92.1 91
83.2
78.7 75.9
Operating Ratio
back
Commercialization of
Indian Railways
Commercialization is important aspect of
Indian railways.
Aims at providing not only service but also to
generate revenue.
Why Commercialization???
How it revolved?
Conceptual Framework
Retrenchment
Strategy Effect
1 ) Reviewing value adding business
(Catering, parcel service )
Cost saving > Rs 1,000 crores /annum
2) Reduction of wagon turnaround
time
14 % time saved
3) Outsourcing Improved efficiency
Repositioning
Strategy Effect
1 ) Developing new products (Double
stack containers)
Saving: 7% on capital cost , 25%
operational expenses
2) Product differentiation E-ticketing, new passenger coaches
3) Focus on revenue growth(like
enhancement in loading capacity, cash
incentive to free up wagons)
Freight revenue jumped from 233
m(2001) to 417 m(2007).
Re- Organization
Strategy Effect
1) Changes in planning system Improved efficiency
2) Extent of decentralization ( like
Zones raised from (2003) to 16 (2005))
Improved vendor satisfaction
Areas of Commercialization
Transportation.
Introduction of I.T.
Outsourcing.
Transportation
Daily expenditure is about Rs 100 cr (42% staff, 18%
fuels).
Daily earnings Rs120 cr .
Daily loss on uneconomic branch line Rs 8 cr.
Greater competition from Roadways, with major
investments in Highway network upgradation.
Upgradation of the Railway Production units for
improved efficiency and productivity.
Transportation
 Goods Trains
Railway earns mainly from goods traffic.
More than a million ton of goods transported daily.
Carries 16 lakh tonnes of goods every day.
Railways has 7500 engines,38000 coaches & about 2.5
lakh of wagons.
Goods train maxm. 100 kmph.
Transportation
Passenger Trains
Carries 1.4 crore passengers daily.
Greater attention to passenger services and safety.
Heavily subsidised passenger fares, distorted
passenger pricing.
Indian railways have a share of nearly 22% in the
passenger transport market.
Transportation
VARIETY OF SERVICES
 AC FIRST CLASS.
 AC SLEEPER.
 FIRST CLASS.
 AC 3 TIER.
 AC CHAIR CAR.
 SLEEPER CLASS.
 ORDINARY CHAIR CAR.
Usage of IT in Railways
A large complex Infrastructure System with Large
Geographical Dispersion such as the Indian Railways
can benefit greatly from the intelligent use of IT
E-GOVERNANCE OBJECTIVE
• Freight revenue enhancement
• Passenger revenue enhancement
• Improvements in Customer and public service
• Investment optimization
Usage of IT in Railways
Transforming Transport through Technology.
Jewels in the Crown.
• Freight Operations Information system (
FOIS).
• Passenger Reservations System (PRS).
• Unreserved Ticketing System (UTS).
• Instant voice response system (IVRS).
• Rail Net.
• E- Ticketing.
OUTSORCING
IT giants like TCS and WIPRO eyeing Railways'
outsourcing deal.
L&T Infotech wins system integration projects from Indian
Railways.
Indian Railways formed a PPP cell at the Board level to
guide in the initiatives of Indian Railways .
Organisations like RITES, RVNL, CONCOR, IRCTC, etc.
have been formed as an FBO.
Parcel Service, Catering,Vinyl Wrapping of trains,Palace
on Wheels are part of outsourcing of IR.
Parcel Management System
Following Functions are covered
• Parcel Booking, Cancellation and Loading
• Monitoring and tracking of Parcels
• Printing of Parcel labels
• Networking of all parcel offices
• RFID tags for tracing parcels
Vinyl wrapped train by Airtel
80 crores contract with airtel and kurkure for ad
Catering
PALACE ON WHEELS
WHEELS OF CHANGES
MoU with CHINESE counterpart
Rail fleet with eco-friendly technology
Train traffic control will be computerised soon
WI-FI will be introduced soon in business class
Railway will utilize solar energy
What`s next now???
References
 www.indianraiways.gov.in
 www.indianrail.gov.in
 Milind.Sathye@canberra.edu.au
 www.rbi.org.in
 www.reservebank.com
 www.irfca.org
 en.wikipedia.org
 Rakesh Mohan Committee. 2001. Highlights of the Executive Summary
 Raghuram, G. 2007. ‘Turnaround’ of Indian Railways: A critical appraisal of
strategies and processes’, Indian Institute of Management Working Paper no. 2007–
02–03, Indian Institute of Management, Ahmedabad.
 A Case Study
Desh Gupta and Milind Sathye*
Faculty of Business & Government
University of Canberra, Canberra, Australia.
References
 www.indianraiways.gov.in
 www.indianrail.gov.in
 Milind.Sathye@canberra.edu.au
 www.rbi.org.in
 www.reservebank.com
 www.irfca.org
 en.wikipedia.org
 Rakesh Mohan Committee. 2001. Highlights of the Executive Summary
 Raghuram, G. 2007. ‘Turnaround’ of Indian Railways: A critical appraisal of
strategies and processes’, Indian Institute of Management Working Paper no. 2007–
02–03, Indian Institute of Management, Ahmedabad.
 A Case Study
Desh Gupta and Milind Sathye*
Faculty of Business & Government
University of Canberra, Canberra, Australia.

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Indian railways commercialisation

  • 1. Submitted By: Avinash Roshan(2010MB70) Jitendra Singh(2010MB33) Kunal Bhasney(2010MB29) Sachin Kumar(2010MB44)
  • 2. Indian Railways  The world’s second largest railway, carries 18 million passengers each day and it has Introduction to IR
  • 4. 0 10 20 30 40 50 60 70 80 90 100 2002 2003 2004 2005 2006 2007 2008 2009 98.3 96 92.3 92.1 91 83.2 78.7 75.9 Operating Ratio back
  • 5. Commercialization of Indian Railways Commercialization is important aspect of Indian railways. Aims at providing not only service but also to generate revenue.
  • 9. Retrenchment Strategy Effect 1 ) Reviewing value adding business (Catering, parcel service ) Cost saving > Rs 1,000 crores /annum 2) Reduction of wagon turnaround time 14 % time saved 3) Outsourcing Improved efficiency
  • 10. Repositioning Strategy Effect 1 ) Developing new products (Double stack containers) Saving: 7% on capital cost , 25% operational expenses 2) Product differentiation E-ticketing, new passenger coaches 3) Focus on revenue growth(like enhancement in loading capacity, cash incentive to free up wagons) Freight revenue jumped from 233 m(2001) to 417 m(2007).
  • 11. Re- Organization Strategy Effect 1) Changes in planning system Improved efficiency 2) Extent of decentralization ( like Zones raised from (2003) to 16 (2005)) Improved vendor satisfaction
  • 13. Transportation Daily expenditure is about Rs 100 cr (42% staff, 18% fuels). Daily earnings Rs120 cr . Daily loss on uneconomic branch line Rs 8 cr. Greater competition from Roadways, with major investments in Highway network upgradation. Upgradation of the Railway Production units for improved efficiency and productivity.
  • 14. Transportation  Goods Trains Railway earns mainly from goods traffic. More than a million ton of goods transported daily. Carries 16 lakh tonnes of goods every day. Railways has 7500 engines,38000 coaches & about 2.5 lakh of wagons. Goods train maxm. 100 kmph.
  • 15. Transportation Passenger Trains Carries 1.4 crore passengers daily. Greater attention to passenger services and safety. Heavily subsidised passenger fares, distorted passenger pricing. Indian railways have a share of nearly 22% in the passenger transport market.
  • 16. Transportation VARIETY OF SERVICES  AC FIRST CLASS.  AC SLEEPER.  FIRST CLASS.  AC 3 TIER.  AC CHAIR CAR.  SLEEPER CLASS.  ORDINARY CHAIR CAR.
  • 17. Usage of IT in Railways A large complex Infrastructure System with Large Geographical Dispersion such as the Indian Railways can benefit greatly from the intelligent use of IT E-GOVERNANCE OBJECTIVE • Freight revenue enhancement • Passenger revenue enhancement • Improvements in Customer and public service • Investment optimization
  • 18. Usage of IT in Railways Transforming Transport through Technology. Jewels in the Crown. • Freight Operations Information system ( FOIS). • Passenger Reservations System (PRS). • Unreserved Ticketing System (UTS). • Instant voice response system (IVRS). • Rail Net. • E- Ticketing.
  • 19. OUTSORCING IT giants like TCS and WIPRO eyeing Railways' outsourcing deal. L&T Infotech wins system integration projects from Indian Railways. Indian Railways formed a PPP cell at the Board level to guide in the initiatives of Indian Railways . Organisations like RITES, RVNL, CONCOR, IRCTC, etc. have been formed as an FBO. Parcel Service, Catering,Vinyl Wrapping of trains,Palace on Wheels are part of outsourcing of IR.
  • 20. Parcel Management System Following Functions are covered • Parcel Booking, Cancellation and Loading • Monitoring and tracking of Parcels • Printing of Parcel labels • Networking of all parcel offices • RFID tags for tracing parcels
  • 21. Vinyl wrapped train by Airtel 80 crores contract with airtel and kurkure for ad
  • 24. WHEELS OF CHANGES MoU with CHINESE counterpart Rail fleet with eco-friendly technology Train traffic control will be computerised soon WI-FI will be introduced soon in business class Railway will utilize solar energy
  • 26. References  www.indianraiways.gov.in  www.indianrail.gov.in  [email protected]  www.rbi.org.in  www.reservebank.com  www.irfca.org  en.wikipedia.org  Rakesh Mohan Committee. 2001. Highlights of the Executive Summary  Raghuram, G. 2007. ‘Turnaround’ of Indian Railways: A critical appraisal of strategies and processes’, Indian Institute of Management Working Paper no. 2007– 02–03, Indian Institute of Management, Ahmedabad.  A Case Study Desh Gupta and Milind Sathye* Faculty of Business & Government University of Canberra, Canberra, Australia.
  • 27. References  www.indianraiways.gov.in  www.indianrail.gov.in  [email protected]  www.rbi.org.in  www.reservebank.com  www.irfca.org  en.wikipedia.org  Rakesh Mohan Committee. 2001. Highlights of the Executive Summary  Raghuram, G. 2007. ‘Turnaround’ of Indian Railways: A critical appraisal of strategies and processes’, Indian Institute of Management Working Paper no. 2007– 02–03, Indian Institute of Management, Ahmedabad.  A Case Study Desh Gupta and Milind Sathye* Faculty of Business & Government University of Canberra, Canberra, Australia.