Information System's Planning and Change Management
Download as PPTX, PDF4 likes2,356 views
This document discusses information system planning and change management. It outlines several benefits of information system planning, including effectively managing the organization's expensive and critical IT assets, improving communication between business and IT, aligning the IT direction with business priorities, and identifying opportunities to use technology for competitive advantage. The document also discusses planning the flow of information and processes, efficiently allocating IT resources, and reducing costs over the lifecycle of systems. Additionally, it addresses challenges with managing changes to information systems and the importance of change management.
Information System's Planning and Change Management
- 1. Information System Planning and Change Management Inam ul Haq Lecturer in Computer Science University of Education Okara Campus [email protected], [email protected] UniversityofEducationOkara Campus 1
- 2. Benefits of IS Planning (1) UniversityofEducationOkara Campus 2
- 3. Benefits of IS Planning (2) UniversityofEducationOkara Campus 3
- 4. EffectiveManagementofanExpensiveandCriticalAsset totheOrganization • Does management know how much money the company is spending on IS? • Do managers realize how much each business application is costing? • Is IS worth maintaining? Do they know the cost per e-mail, the cost per help desk call, and the cost per server? • What is the company really getting for its investment, and will the systems meet the company’s needs in the future? Do managers know the level of service quality and responsiveness that IS delivers? Do they know how to manage IS costs through demand planning, capacity and resource UniversityofEducationOkara Campus 4
- 5. ImprovingCommunicationandtheRelationshipbetween theBusinessandISOrganization • Following this IS planning process will significantly improve communication between business management and the IS department. • Business management will obtain an excellent understanding of current IS, as well as learn how to identify risks and opportunities. • The IS organization will gain a greater understanding of the business direction and be able to identify how technology can assist with the company’s objectives. UniversityofEducationOkara Campus 5
- 7. IdentifyingOpportunitiestoUseTechnologyforaCompetitive AdvantageandIncreasetheValuetotheBusiness • Today, technology is integrated into every aspect of a business, business processes, and business interfaces. • To ensure IS provides a competitive advantage, a robust planning process is required in which the IS department is a true business partner and identifies business opportunities using technology. For example, an insurance company found that the cost of a transaction handled in person by an agent could cost $5 to $13, and a fully automated transaction on the Web costs only 3-6 cents, which can provide a tremendous competitive advantage. UniversityofEducationOkara Campus 7
- 8. Planning the Flow of Informationand Processes(Key Point) • Information is a valuable resource, and it is important to maximize its value for the corporation. • Planning and managing the flow of information throughout the organization can minimize labor, data redundancy, and inconsistency, in addition to increasing the quality and accuracy of the information. • When systems grow haphazardly over time, islands of information can develop, resulting in additional labor to maintain the different systems. UniversityofEducationOkara Campus 8
- 9. EfficientlyandEffectivelyAllocatingInformation SystemsResources UniversityofEducationOkara Campus 9
- 10. ReducingtheEffortandMoneyRequiredThroughout theLifeCycleofSystems The approval step also consumes a large amount of time, because costs are generally more than management. Management starts asking questions such as, “Do we really need it?” “Are there less expensive alternatives?” “What are the real benefits to be gained?” Implementation takes longer than approval because it is an inefficiently planned execution, business process changes, or priorities are not clear. UniversityofEducationOkara Campus 10
- 11. Bonus Assignment • Group of students may choose for Planning a new IS in real time environment. • Discuss with teacher for detail • Marks = 4 • Deadline = 20 days from start UniversityofEducationOkara Campus 11
- 12. Change Management (1) • According to research conducted by Standish Group, as many as 40% of information system development and implementation projects fail to complete. UniversityofEducationOkara Campus 12
- 13. Change Management (2) • As changes are difficult to predict, and tend to occur with growing frequency, change management is becoming an increasingly significant subject. • It also encounters resistance of the staff to the changes, because project managers did not foresee staff's response to the changes occurring under the influence of the new system. • The dominant activity of the large-scale software industry is the production of changes to application systems. • Most changes are due to enhancements in functionality. UniversityofEducationOkara Campus 13
- 14. Change Management (3) • Due to rigid structure in existing systems and inadequate methods and tools for change management, implementing necessary changes consequent on new user requirements are often impossible within reasonable costs. • Alteration costs more then creating a new system, sometimes UniversityofEducationOkara Campus 14
- 15. References • A Practical Guide to Information Systems Strategic Planning, Tylor and Francis Group • Change Management in IS Development & Implementation, by Zoran Ćirić and Lazar Raković • Managing change in IS: Technological Challenges, Dag I.K. Sjøberg, University of Oslo, Norway UniversityofEducationOkara Campus 15