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- 1. J A Y A J O S H I P h o n e : - ( 3 0 9 ) 9 1 2 - 7 0 4 8 E m a i l : - p i n k t a s h i 9 9 @ g m a i l . c o m PROFESSIONAL SUMMARY Over 4 years of work experience with Around 2.5 years of IT experience in QA testing with Web based Client/server and Telecom domains.. Worked extensively on Manual Testing & working knowledge of Automation tools. Hands on Experience in QA tools i.e., Mercury Test Director, Quality Center for defects life cycle management and defect reports generation. Applied experience of software development lifecycle (SDLC) and Software Testing Life Cycle (STLC) to achieve systematic design plans for QA execution. Worked with clients and Business Analysts to analyze software requirements, system test scenarios to ensure well defined QA approach. Worked with the system clients in user acceptance testing (UAT) phase of QA along with providing end user system training. In-depth Back-end testing experience in writing and executing SQL Queries. Well Versed with System testing, Integration testing, Performance testing, Functional testing, Regression testing and User Acceptance Testing. Experience in creation and execution of Project Test Plans, Test Scenarios, Test conditions and Test Cases using Manual Testing. Involved in Manual Static Testing Reviews: Desk Checking, Walk-through and Peer Review validation to ensure QA design is in alignment with the system functionality. Achieved strong fundamentals and systematic working approach by having more than 3 years of educational experience in computer science & engineering. PROFESSIONAL EDUCATION Bachelor of Engineering (4YDC) (Computer Science & Engineering), India Training in Software Quality Testing Analysis – SQTL institute, Pune, India ISTQB (International Software Testing Qualification Board) Certified CSI (Computer Society of India) Certified as Software Quality Testing Analyst Acquired training on SAP Security Helpdesk - creation and maintenance of new users using SU01, Roles, profiles ,SU53 TECHNICAL SKILLS Defect Tracking Tools Mercury Test Director 7.2 and Mercury Quality Center 9.0 Automation Tools Quick Test Professional Database & Tools Oracle, MS-SQL, MS-Access and Advanced Query Tool(AQT) Languages C, C++(with object oriented concepts),VBScript,Java
- 2. Operating System Window Vista/ XP/7,Unix Software Packages MS-Office Suite PROFESSIONAL EXPERIENCE SUMMARY Yash Technologies Pvt. Ltd., India Duration: Sep’08 – Mar’09 Client: Deere & Company – Moline, IL Project: Dealer Technician Assistance Center (DTAC) Duration: Jan’09 – Mar’09 DTAC is a web based application that allows the Deere Product Users to raise the case against Problem and find the solutions to resolve the problem using this application. Users include Dealer Technicians, Company Users(Deere Analyst) and Dealer Analyst .Dealer Technician and Dealer Analyst can register a New Case or can verify the status of their existing cases or can use the existing solutions in the system to resolve the problem. This System allows only Company Users to add a new solution for the registered cases or can modify the existing solution in the system. Responsibilities: Analyze Business Requirements and System Specifications to understand the application. Review of functional specifications. Responsible for the creation of the Test Plan, Test Strategy, Test Conditions and Test Cases Performed Test Cases review, walkthroughs and Test Execution. Performed manual system testing, functional testing and end to end testing of the application. Conducts Positive and Negative Testing Identify Software Defects and interacts with developers to resolve them Recording, reporting and closing defects using Mercury Quality Center through the entire test life cycle. Coordinated with developers to fix the problem and enhancing the application. Prepares and maintains Defect Logs Preparation and Maintenance of Requirements Traceability Matrix Use basic SQL commands to validate the population of data in MS Access tables Communicated changes to requirements promptly and precisely to all personnel involved Involved in Client interactions Prepared the test plan and test Strategy for User Acceptance Testing Prepared and executed the test cases in UAT Analyzing and Simulating the issues/bugs reported from the client Generated the Test reports. Environment: Manual Testing, Mercury Quality Center and Advanced Query tool Project: Service Advisor Data Quality Improvement (SADQI) Duration: Jan’09 – Mar’09 Service ADVISOR delivers a broad range of technical information to support a technicians normal daily work activities. By taking advantage of electronic delivery of technical information, your technicians will have the most accurate, and timely information to help do the job right the first time, ultimately getting the machine back in service quicker, with higher levels of Customer Satisfaction. The Service ADVISOR application provides your technicians the ability to connect directly to a machine for interactive calibration, controller programming, and diagnostics. It also offers Controller Programming, a new state of the art capability not previously available for all the machines with on-board computer networks. Responsibilities: Analyzed and reviewed the software requirements, functional specifications and design documents
- 3. Prepared the Test data (input files) for interpreting the Positive/negative/regression results based on the design requirements. Prepared and Executed the Manual test cases. Used Advanced Query Tool(AQT) for writing SQL and Oracle connectivity to run SQL Identify Software Defects and interacts with developers to resolve them Recording, reporting and closing defects using Mercury Quality Center through the entire test life cycle. Environment: Manual Testing, Quality Center and Advanced Query Tool( AQT) Project: New Model Qualification (NMQ) Duration: Sep’08 – Dec’08 NMQ is a system that verifies worldwide John Deere dealers for sales & services of the Deere products. Users include dealers, territory managers and system (application) administrators. Dealers can access the system and verify whether they are qualified for given a make/machine/model. And also they can review prerequisites and plan appropriate actions to qualify. The system also helps TCSM/TSM and Deere personal to review how dealers are qualified across various make/machine/models. This system supports administration to define business rules for qualifying dealers against make/machine/model. Responsibilities: Prepared Test Plans, Test strategy and test cases with functional specification and design documents as inputs Participated in Test case Reviews Performed Ad hoc testing for the entire application to understand functionality of the application much better. Involved in preparing the Effort Estimation and Resource Estimation Performed Functional, GUI, smoke and Regression Testing Defect tracking and Management through Quality Center Preparation of Test summary Reports/ Test Execution Reports/ weekly Reports Coordinating with Developers for Defect analysis and their fixes. Environment: Manual Testing, Mercury Quality Center and Advanced Query tool Pursued training & advance qualification in the field of Software Quality & Assurance Duration: July’07 – July’08 NakulSoft Pvt. Ltd., India Duration: Aug’05 – Jun’07 Project: Billing Rating Engine This application implements a Billing system for GSM -+ test plan and test cases. Developed SQL Queries to compare UI results and database data Performed System testing, functional testing, regression testing and ADHOC testing Successfully tested the overall functionality of Rating, Billing and Invoice generation. Reported and managed the defects in Test Director. Environment: C, Oracle 9i, Manual Testing and Test Director Project: Data Refresher The applications (Mediator, Rater) use data stored in databases, for their functioning. Data refresher is a tool created to signal such applications that the data in the database has changed. A message is sent to the applications on the event of a trigger, and the application can then take the appropriate action. Responsibilities: Involved in development of test cases and test conditions based on functional and technical specifications. Implemented the developed test cases in testing the functionality of the application. Analyzing the results and tracking the bugs Update test cases and test strategies based on latest requirements. Involved in testing the bug fixes and updating the management accordingly Environment: C, Oracle 9i, Manual Testing and Test Director
- 4. Project: Customer Relationship Management (CRM) CRM is a application that allow it actors (alpha infocom) to enhance its customer services and its profit by managing all critical information which are important to its company- customer relationship. The application allow to add New Contact, To Do Items, support cases, Shared Calendar, Activities such as Schedule meeting and calls, working with users etc. Responsibilities: Developed and executed Manual Test Cases Performed Functional, Regression and GUI testing Executed individual SQL queries, procedure and validated them Checked database to determine successful transaction of test data from application by establishing database connectivity through SQL commands Reported and Managed defects in Test Director Environment: Java, JSP, Servelts, Oracle 9i, Manual Testing and Test director Project: Associate Network Project This project is a network that provides a place to connect people and share their ideas with each other. Different peoples can come together and create a communicating network of their own in order to exchange knowledge as well as gain commercial benefits from it. This project consists of five modules like associate registration, associate project management, associate product, associate network and reports. The major activities of this project is like registration, create associates, post its project, allocate yourself for any project or can send project initiation note, can upload his project to be viewed by others and can create reports also. Responsibility: Design and Execution of Functional Test cases Reporting bugs in Test Director and tracking it to closure Environment: Java, J2EE, Oracle 9i, Manual Testing, Test Director Jain College of Commerce & Science, Mandsaur, India Duration: July’02 – Mar’04 Worked as Asst Professor Responsibilities: Conducted classes on computer programming and other related area of IT based on course curriculum.