CONTINUED
KATHLEENMILLER
Broomall PA • 610.764.6233 • kathymiller765@yahoo.com
linkedin.com/in/Kathyrmiller
Senior level insurance professional
Seasoned insurance professional with demonstrated commitment to excellence in commercial
property and casualty. Recognized for ability to cultivate productive relationships with clients to
drive a profitable bottom line.
Core Competencies
 Problem Resolution
 Relationship Building
 Customer Service
 Organization
 Compliance
 Interpersonal skills
 Insurance Industry
Regulations
 Multitasking
 Deadline Orientation
 Time Management
 Team Work Oriented
Professional Experience
CHUBB GROUP OF INSURANCE COMPANIES. - Philadelphia, PA 1986-Present
Underwriting Service Associate
 Enter new submissions, reviews and assign them to the appropriate department for fulfillment
 Ensure the correct Standard Industrial Class and Underwriting Class codes are applied
 Order loss runs when requested and Work Comp Posting Notices
 Update and maintain any existing files and changes to Underwriting files
 Establish endorsements for all lines of business and submit to processing center
 Provide support to the reception desk and mailroom when necessary
 Run Marshall and Swift Reports, file in customer file for Underwriter to review
 Order Elias Reports, filein customer file for Underwriter to review
 Pull Flood Maps, filein customer file for Underwriter to review
Commercial Insurance Rater (Property and Casualty, Professional, Risk Management, DFI and FPC)
 Rate new lines, renewals and endorsements
 Book and issue policies
 Handle Work Comp Compliance State issues/or Proof of Coverage notices
 Solve Auto Suspensions problems
 View and Order Inter/Intra state Workers Compensation modifications
 Maintain all manuals with state rate updates for Property and Casualty
Commercial Policy Collator
 Proof read/collate/organize forms for all lines of business and prepare for policy typing
 Mail deliverables (policy) to insured and producer
 Send a copy to the department for their records for all Commercial lines of business for the company
Page 2 of 2
Records Clerk
 Create file for the Accounting Department and Coding Department
 Maintain files for Accounting Department and Coding Department, for Premium verification and
 General Policy Information, such as premium and billing address changes
Claims File Clerk
 Create and maintain new, current and old claims files
 Sort and distribute incoming mail
 Support claims adjustor by identifying claim handling issues for adjustor
INDUSTRIAL VALLEY TITLE INSURANCE - Philadelphia, PA 1984-1986
Receptionist/Secretary
 Manage reception and administrative responsibilities, including greeting visitors, responding
promptly to calls, handling schedules, coordinating events and providing information
 Prepare weekly, monthly and yearly progress reports to the President and Vice President
 Assist in assigning work to staff members
Title Clerk
 Taking and setting up applications over the phone for the title process preparation
Proficiencies
 MicrosoftOffice(Word,Excel,PowerPoint,Access, Outlook)
Education
WEST PHILADELPHIA CATHOLIC GIRLS HIGH SCHOOL – Philadelphia, PA

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Kathy Miller Resume

  • 1. CONTINUED KATHLEENMILLER Broomall PA • 610.764.6233 • [email protected] linkedin.com/in/Kathyrmiller Senior level insurance professional Seasoned insurance professional with demonstrated commitment to excellence in commercial property and casualty. Recognized for ability to cultivate productive relationships with clients to drive a profitable bottom line. Core Competencies  Problem Resolution  Relationship Building  Customer Service  Organization  Compliance  Interpersonal skills  Insurance Industry Regulations  Multitasking  Deadline Orientation  Time Management  Team Work Oriented Professional Experience CHUBB GROUP OF INSURANCE COMPANIES. - Philadelphia, PA 1986-Present Underwriting Service Associate  Enter new submissions, reviews and assign them to the appropriate department for fulfillment  Ensure the correct Standard Industrial Class and Underwriting Class codes are applied  Order loss runs when requested and Work Comp Posting Notices  Update and maintain any existing files and changes to Underwriting files  Establish endorsements for all lines of business and submit to processing center  Provide support to the reception desk and mailroom when necessary  Run Marshall and Swift Reports, file in customer file for Underwriter to review  Order Elias Reports, filein customer file for Underwriter to review  Pull Flood Maps, filein customer file for Underwriter to review Commercial Insurance Rater (Property and Casualty, Professional, Risk Management, DFI and FPC)  Rate new lines, renewals and endorsements  Book and issue policies  Handle Work Comp Compliance State issues/or Proof of Coverage notices  Solve Auto Suspensions problems  View and Order Inter/Intra state Workers Compensation modifications  Maintain all manuals with state rate updates for Property and Casualty Commercial Policy Collator  Proof read/collate/organize forms for all lines of business and prepare for policy typing  Mail deliverables (policy) to insured and producer  Send a copy to the department for their records for all Commercial lines of business for the company
  • 2. Page 2 of 2 Records Clerk  Create file for the Accounting Department and Coding Department  Maintain files for Accounting Department and Coding Department, for Premium verification and  General Policy Information, such as premium and billing address changes Claims File Clerk  Create and maintain new, current and old claims files  Sort and distribute incoming mail  Support claims adjustor by identifying claim handling issues for adjustor INDUSTRIAL VALLEY TITLE INSURANCE - Philadelphia, PA 1984-1986 Receptionist/Secretary  Manage reception and administrative responsibilities, including greeting visitors, responding promptly to calls, handling schedules, coordinating events and providing information  Prepare weekly, monthly and yearly progress reports to the President and Vice President  Assist in assigning work to staff members Title Clerk  Taking and setting up applications over the phone for the title process preparation Proficiencies  MicrosoftOffice(Word,Excel,PowerPoint,Access, Outlook) Education WEST PHILADELPHIA CATHOLIC GIRLS HIGH SCHOOL – Philadelphia, PA