KBACE Learning Platform Webinar
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The document presents an overview of Kbace Technologies' approach to user education using Oracle Tutor, User Productivity Kit (UPK), and Oracle Learning Management (OLM). It emphasizes aligning educational strategies with implementation plans, providing continuous training, and utilizing various documentation methods to enhance user adoption and learning. The combination of these tools is aimed at ensuring users are well-trained and capable of performing their jobs effectively from day one.
KBACE Learning Platform Webinar
- 1. Leverage the Combined Power of Oracle Tutor, UPK & OLM January 28, 2009 1 © 2009 KBACE Technologies, Inc.
- 2. Agenda • Education Overview • Learning Platform Approach • Oracle Tutor • Oracle User Productivity Kit • Oracle Learning Management • Demonstration 2 © 2009 KBACE Technologies, Inc.
- 3. 3 © 2009 KBACE Technologies, Inc.
- 4. Learning Platform Approach 4 © 2009 KBACE Technologies, Inc.
- 5. KBACE Learning Platform Approach • Focus on the User • Align with the Implementation Plan • Leverage Documentation • Monitor the User Adoption & Learning • Build a Platform for Continuous Training Improvement 5 © 2009 KBACE Technologies, Inc.
- 6. Align Education Strategy with Implementation Plan • Definition • Develop Adoption & Learning Plan Planning • Brief Executive & Senior Mgmt • Elaboration • Educate Project Team CRP II Develop Future Process Model • Solidify Roles & Responsibilities Unit Test Conversions, Interfaces • Build • Create End-User Documentation Systems Integration Test including Policies & Procedures • Transition User Acceptance Test • Conduct End User Training • Production Post Production Support • Monitor End User Adoption & Learning 6 © 2009 KBACE Technologies, Inc.
- 7. Four Layers of Documentation Process documents provide a roadmap to your business flow. By providing a hierarchy, end users have the option to drill down to the details when needed. 7 © 2009 KBACE Technologies, Inc.
- 8. Oracle Tutor 8 © 2009 KBACE Technologies, Inc.
- 9. Tutor Business Process Documentation Adding Suppliers Selecting Supplier VP Finance Start Supplier Evaluate request for Supplier has Paperwork Y nonstandard Y requests been placed on complete? payment terms. (9) nonstandard hold? Requestor payment terms N Complete Supplier unfavorable to Maintenance form. N company? N A VP Finance (1) AP Supvr Forward Supplier AP Clerk Y Maintenance form to Request missing info. AP Clerk & AP Supvr. File supplier Requestor (4) (10) maintenance AP Supvr Forward form to AP documentation. (13) > Submit Request Supvr. (2) Evaluate request for A nonstandard payment terms. (7) AP Clerk End AP Supvr Add supplier to AP Supvr database. (11) Record info on Verify that all Supplier AP Supvr > Suppliers required supplier info Maintenance form. AP Clerk complete. (3) Deliver Supplier (5) Retain supplier Maintenance form to VP Finance. (8) maintenance AP Clerk documentation in supplier AP Supvr Notify Requester that maintenance supplier has been pending file. (14) Determine whether added to database. nonstandard (12) payment terms End requested. (6) 9 © 2009 KBACE Technologies, Inc.
- 10. User Productivity Kit (UPK) 10 © 2009 KBACE Technologies, Inc.
- 11. Tutor Documents link to UPK Content Links to UPK simulations interactively describing what the user needs to do in the application 11 © 2009 KBACE Technologies, Inc.
- 12. Centralized Learning Management System • Web-based • Supports industry-standard content from tools such as Tutor and UPK • Provides cross-module integration 12 © 2009 KBACE Technologies, Inc.
- 13. Tutor, UPK, and OLM Architecture 13 © 2009 KBACE Technologies, Inc.
- 14. Leveraging the Power of Tutor, UPK, and OLM • Right Tools – Tutor, UPK, & OLM • Right Approach • Develop Solution in CRP • Document Solution in CRP • Deploy Documentation • Train End Users • Test End Users • Track Training Results • Result: End Users knows how to do their jobs, Day ONE! 14 © 2009 KBACE Technologies, Inc.
- 15. Contact Info • Anne Saulnier – [email protected] • Maryellen Papelian – [email protected] 15 © 2009 KBACE Technologies, Inc.
- 16. Oracle Learning Management 16 © 2009 KBACE Technologies, Inc.
- 17. OLM Player Window with UPK Content 17 © 2009 KBACE Technologies, Inc.