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CAPTURING THE UNSERVED
WEB SEARCHERS’ MARKET
THE N-DIMENSIONAL SEARCH ENGINE

Make Sence, Inc.
OUTLINE
•

State of the Web: Current Search Engines produce unsatisfactory
results for complex searches

•

The Opportunity: Search Engine limited capabilities = unserved
users & unrealized revenues

•

The Solution: Solve complex queries using the
N-Dimensional Search Engine

•

The Benefits: Access the unserved 16% web search market and
corresponding advertising opportunities

•

The Technology: Knowledge Correlation

•

The Make Sence Group: Our team and product history
2
THE STATE OF WEB SEARCHES
Current search capability is limited
IF: 

Simple question ( “green tea”) 
+ asked enough times by enough people
+ specific documents on the “open” WWW 

THEN: 

search works = “Limited Search”

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

3
THE STATE OF WEB SEARCHES

Limited Searches work for approximately 84 ‐ 85% of the 265 
million daily searches on major search engines1,2,3.11
Using Limited Searches, the industry collected context sensitive
4
advertising revenue of  US$177 per US household in 2005

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

4
THE STATE OF WEB SEARCHES
However, Limited Searches provide unsatisfactory results for other queries
(1)
(2)
(3)
(4)
(5)

Complex questions
Questions never asked before
Questions previously asked infrequently
Questions with answers spread piecemeal thru many documents
Questions whose answers are not part of the open Web
(the “Complex Queries”)

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

5
THE STATE OF WEB SEARCHES
The industry response of “Better Limited Searches” does Not satisfy Complex 
Queries requirements.
_______________
•Latent Semantic Analysis
•Topic Detection
•Concept Extraction
•Document Retrieval
•User Profiling
•Interactive Dialog with User
•GUI Enhancements
•Search Integrated Portals

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

6
THE OPPORTUNITY
Google has captured the general Limited Search market
both technologically (“page rank” algorithm etc.) & using its 
business models (AdWords and AdSense)

Vertical search and niche providers , & big footprint web players, are 
taking conversion rate traffic‐ using Limited Searches
BUT – the Complex Queries market remains unserviced!!

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

7
THE OPPORTUNITY
A new market exists for Search advertisers who currently:
1. Are paying for ads which are inappropriately placed in front of Complex Queries 
searchers  “ out of context “ due to unsatisfactory search results

OR
2. Do not get their ads placed in front of Complex Queries searchers 
who would be potential consumers ! 

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

8
THE OPPORTUNITY

Scale  of  the  Opportunity:    Approximately  16% of  current  search  queries  are 
likely to be Complex Queries!! 

Exploiting this Opportunity: Such Complex Queries demand a new and “more 
complete search” – satisfied only by fundamentally extending Search Engine 
capabilities

Losing this Opportunity:  Simply “Improving” Limited Searches will NOT 
address this major opportunity

An “N‐dimensional Search” is required to exploit this opportunity

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

9
THE SOLUTION: N‐DIMENSIONAL SEARCHES

Make Sence, Inc. has developed The Knowledge Correlation Search 
Engine (CSE) to capture N‐Dimensional Searches………….

.........and to help a search provider capture the 16 to 24%  high value 
Complex Query search user market!!

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

10
THE SOLUTION: N‐DIMENSIONAL SEARCHES
What value is an N‐dimensional Search?
Used  with  a  Limited  Search  Engine,  an  N‐Dimensional  Search  provides  a 
more complete search capability to meet the needs of all of today's search 
engine users

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

11
THE SOLUTION: N‐DIMENSIONAL SEARCHES
When is an N‐dimensional Search Used?

Appropriate  for  virtually  all  Complex  Queries,  including  when  search 
terms are:
•Semantically complex and/or compound
•Have a minimum of two terms, phrases or concepts
•Contain “content words” which exhibit lexical and/or semantic overlap or 
disjunction
•Usually are comprised of 5, 6, or 7 terms, phrases or concepts  

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

12
THE SOLUTION: N‐DIMENSIONAL SEARCHES
Comparing a Limited Search
with the Knowledge Correlation Search Engine (CSE)
Decision
Index

Document
Knowledge
Decomposition

Rank

New
Knowledge
Generation

& Action

SE

Make Sence
X
Y

SE

SE

CSE
X

Y

CSE
X

CSE
Y

X

Y

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

13
THE SOLUTION: N‐DIMENSIONAL SEARCHES
Comparing a Limited Search
with the Knowledge Correlation Search Engine (CSE)
Single Term
Simple Search
Query

SE

Multi-Term
Simple Search
Query

N-dimensional
Search Query

SE

Make Sence CSE
X

Y

CSE
X

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

Y

14
THE SOLUTION: N‐DIMENSIONAL SEARCHES
Sample Knowledge Correlation Search Result

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida,
Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

15
THE BENEFITS OF N‐DIMENSIONAL SEARCHES
Why Should Providers Offer N‐dimensional Search capability?
Multiple Markets
1. New Market:  N‐Dimensional search capability opens up a new 
unserved/underserved space in the Search Market; 15–16% of current 
searches (N‐dimensional) can now be satisfied 
2. Latent Market:  consists of 7–8% of existing search query volume is 
available for capture (latent demand)
3. Retention of Existing Market: Opportunity to generate higher overall site 
loyalty among focused users

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

16
THE BENEFITS OF N‐DIMENSIONAL SEARCHES
Why Should Providers Offer N‐dimensional Search capability?
The Monetization opportunity from high value demographics!
Profile : N‐Dimensional search query users are among the most focused4,13 , 
more likely to click thru and “stick” and to “take the next step” of submitting 
contact information or making purchases
Market size : 32 million N‐Dimensional search query users a day get no 
answers and receive no useful ads! 15 million additional search 
customers15 are now available 
Market Value: N‐Dimensional search query users create a market for 
premium ad fees

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

17
THE BENEFITS OF N‐DIMENSIONAL SEARCHES
Why Should Providers Offer N‐dimensional Search capability?
To solve the major problem of acquiring User Profiles.

•The more specific User Profile information about individual consumers the 
more valuable a sales lead becomes16
•N‐dimensional Search takes even an anonymous user’s input and 
determines the user’s actual intent for the search 
•With N‐dimensional Search, advertisers can get the same results as with
expensive customer capture methods16

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

18
Appendix 1

Correlation Technology Overview

19
A Knowledge Correlation Search Engine

Knowledge Correlation is a novel 
mechanism for capturing the 
associations hidden in data
There are two forms of Knowledge Correlation:
Connect the Dots

X

Free Association

Y

?

!

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

20
A Knowledge Correlation Search Engine

Connect the Dots

X

Y

Used to find if ANY association can be constructed 
connecting a given origin to a given destination  X TERM = “AUTOMOBILES”
Y TERM = “POLLUTION”
set of terms, phrases or concepts:
AUTOMOBILES

CONTAIN

ENGINES

ENGINES

BURN

FUEL

FUEL

BECOMES

EMISSIONS

EMISSIONS

ARE

POLLUTION

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

21
A Knowledge Correlation Search Engine

Free Association

?

!

Has this happened to you?
•Man is seated at a table in a restaurant
•He notices another couple, strangers, sitting nearby
•He further notices that the woman is wearing a red dress
•He thinks to himself:
•“My wife has a red dress like that”
•“She last wore that dress when we went to the Bahamas three years ago”
•“My buddy George told me a couple of months back he was going to the 
Bahamas.  I wonder if he went.”
•“My wife is friends with George’s wife (Carol)”
•Man asks his wife, “Have you spoken to Carol lately?”

In a fraction of a second, the man in this example followed a chain of 
memory (knowledge) fragments and acted upon them.
Humans think like this all the time.  Now, using Knowledge Correlation 
Technology, computers can emulate this type of human experience‐driven 
association.
Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

22
A Knowledge Correlation Search Engine

Applications for Connect the Dots:
•Risk Mitigation
•Compliance (Sarbanes Oxley)
•Workforce Re‐engineering
•Anti‐Money Laundering
Applications for Free Association:

X

Y
?

!

•Compound Discovery (Bio‐Pharma)
•Legal Precedent Discovery
•News and Event Analysis
•Uncertainty Modeling

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

23
A Knowledge Correlation Search Engine

How does Knowledge Correlation work?
1. Take a lot of documents

2. Decompose the 
documents into 
“fragments of 
knowledge” and store 
all the fragments in a 
large database
3. Try millions and 
millions and  millions of 
ways to chain the 
fragments together to 
answer a user question.

AUTOMOBILES

CONTAIN

ENGINES

ENGINES

BURN

FUEL

FUEL

BECOMES

EMISSIONS

ARE

EMISSIONS
POLLUTION

XX
XX
X

YY
YY
Y

If even one chain from X to Y can be 
constructed… Knowledge has been 
Discovered!  The chains are “correlations”
24
A Knowledge Correlation Search Engine

How is Knowledge Correlation used in Search?
Based upon the user’s input, all the chains (correlations) that can be 
constructed linking X to Y create a network, like the one below…

X

Y

Each “knowledge fragment” in the network still “points back”
to the document from which the “knowledge fragment“ was 
extracted…

By linking user input to fragment to document, user input is linked to 
documents…
25
Appendix 2

Search Demand Model and Statistics

26
A Knowledge Correlation Search Engine

How We Model Demand For N‐dimensional Search
We are interested first in current demand, and then in latent demand.
3

To model existing demand, we allocate the approximately 17% of searches [five, six, seven or more terms ] as 
evidence of demand for N‐dimensional search.  We are able to do this means of statistical analysis and phrase 
composition analysis on such queries.
Demand for search should be characterized as a derived demand; i.e., households only demand search in the 
course of carrying out other economic activities and not for the pleasure of search in and of itself.  Household 
demand for search is only determined by demand for exogenous economic activities.  In some views, the cost 
8
of search is considered virtually irrelevant, but search costs have an effect on consumer behavior .  Search 
time is the major component of variable costs experienced by those using major search engines to find 
information on the internet.
Because  of  these  characteristics,  latent  demand  for  search  can  therefore  be  modeled  in  the  much  same 
5
manner as latent demand for transportation, called “induced travel” .
The underlying theory behind induced travel is based upon the simple economic theory of supply and demand. 
5
Any increase in highway capacity (supply) results in a reduction in the time cost of travel .  Like travel, search 
5,8
(in a characteristic shared by all internet applications) is highly sensitive to time cost and those costs have 
been  calculated.    In  search,  we  construe  increased  capacity  to  mean  reduction  in  time  to  reach  a  relevant 
5
search result.  When any good (travel or search) is reduced in cost, demand for that good increases .  Induced 
6
travel that represents new trips and longer trips is called “generative” .  On average, every 10% reduction in 
7
travel time (cost) produces an 8% increase in travel .  Reduction in search costs have been found to produce 
8,9
increases in effective demand elasticity for consumer goods .  Although we estimate all increase in “capacity”
to  be  attributable  to  N‐dimensional  Search,  to  be  conservative,  we  estimate  a  price  elasticity  of  only  ‐.5.  
Further, 80% to 100% of all new capacity in a transportation system is absorbed by induced travel over time, 
and  the  relative  near  and  long  term  effect  of  improved  search  has  been  shown  to  exhibit  similar 
8
characteristics .
27
A Knowledge Correlation Search Engine

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

28
A Knowledge Correlation Search Engine

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

29
A Knowledge Correlation Search Engine

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

30
A Knowledge Correlation Search Engine

Citations
1.
2.

3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.

Crane, J. 2007. August Search Market Share. Compete.com
http://blog.compete.com/2007/09/12/search‐market‐share‐august/
Nielsen//NetRatings MegaView Search, October 2006 (as reported by Metrics2.0, November 2006). Sizing Web Search  
Search Marketing: Key Stats, Forecasts & Metrics. 
http://www.metrics2.com/blog/2006/11/15/sizing_web_search_search_marketing_key_stats_forec.html 
OneStat.com (as reported by Metrics2.0, November 2006). Two word search phrase is most popular 
http://www.metrics2.com/blog/2006/10/17/two_word_search_phrase_is_most_popular_one_word_se.html
Meeker, M., Joseph, D.A, 2006. US Internet Advertising Outlook, 2006‐2010E. Morgan Stanley Research N.A.
Noland, R.B., 1999. Relationships between highway capacity and induced vehicle travel. (Published) Transportation 
Research Part A 35 (2001) 47‐72
Cervero, R., 2001. Road Expansion, Urban Growth, and Induced Travel: A Path Analysis. University of California, Berkeley
Litman, T., 2007. Generated Traffic and Induced Travel. Victoria Transport Policy Institute 
Ghose, A., Gu, B., 2006. Search Costs, Demand Structure and Long Tail in Electronic Markets. Stern School of Business 
Levin, A.T., Yun, T., 2007. Customer Search, Monopolistic Competition, and Relative Price Dispersion. Board of Governors of 
the Federal Reserve System
Gao, M., Hyytinen, A., Toivanen, O. 2006 Demand for and Pricing of Mobile Internet
Dave Girouard, 2006. Enterprise Search October, 2006 (Lecture) Austin, TX
Buteney, R.J., 2007 Description of Greater Than 4 Term Search. Telephone Interview.  Compete.com
Haroon, A. 2006. How to Create An Effective Paid Search Campaign. Direct Marketing News [citing Hitwise] 
http://www.dmnews.com/cms/dm‐news/search‐marketing/37779.html
Doyle, J. 2006. How to Capture Your target Consumers' Profile Data Online. Pharmaceutical Executive 
http://www.pharmexec.com/pharmexec/article/articleDetail.jsp?id=301760
Lipsman, A. 2007. 61 Billion Searches Conducted Worldwide in August.. comScore
http://www.comscore.com/press/release.asp?press=1802
Gartner, J. 2006. Scrutiny on the Bounty. Revenue http://www.revenuetoday.com/story/scrutiny‐on‐the‐bounty

Contact: Mark Bobick m.bobick@correlationconcepts.com 702.882.5664 Copyright 2007 Make Sence Florida, Inc. All Rights Reserved.
Proprietary and Confidential. Dissemination without permission strictly prohibited

31

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