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Lean Agile Center of Excellence (LACE)
Drinking our own champagne
Deema Dajani
February 2017
2 © 2017 CA. ALL RIGHTS RESERVED.
“it was like the tide came, and washed all away”
3 © 2017 CA. ALL RIGHTS RESERVED.
the eco system
4 © 2017 CA. ALL RIGHTS RESERVED.
Transform the eco system
to sustain the change
5 © 2017 CA. ALL RIGHTS RESERVED.
A shift
Early
Agile
pilots
6 © 2017 CA. ALL RIGHTS RESERVED.
A shift
and
now…
7 © 2017 CA. ALL RIGHTS RESERVED.
Why does it
get harder?
8 © 2017 CA. ALL RIGHTS RESERVED.
Depends on where they are
9 © 2017 CA. ALL RIGHTS RESERVED.
Need a Lean Agile transformation group
Enterprise
Business
Unit
Business
Unit
Business
Unit Group
Shared
Service Unit
Corporate
Functions
Enterprise
LACE
10 © 2017 CA. ALL RIGHTS RESERVED.
How Agile is your Agile
transformation initiative?
11 © 2017 CA. ALL RIGHTS RESERVED.
Rate your transformation effort:
not the teams you launch or coach!
 Team, dedicated? 1……2……3……4……5
 Adaptive planning? 1……2……3……4……5
 Principles of flow applied? 1……2……3……4……5
 Feedback loops? 1……2……3……4……5
 Systems thinking? 1……2……3……4……5
20-25 Lean machine 15-19 On the right track 5-14 Time to drink your own Champagne
Absolutely!No
12 © 2017 CA. ALL RIGHTS RESERVED.
The executive sees
an investment
– How much
– How long
– How will I know I’m making a return on this investment
13 © 2017 CA. ALL RIGHTS RESERVED.
It’s a change initiative
Institutionalize the change
Consolidate & build on the gains
Create short-term wins
Empower people to act on the vision
Communicate the vision
Develop a clear shared vision
Create a guiding coalition
Establish a sense of urgency or sense of Purpose
 Source: John Kotter
14 © 2017 CA. ALL RIGHTS RESERVED.
What does any successful
initiative need?
15 © 2017 CA. ALL RIGHTS RESERVED.
What does any successful initiative need?
LACE
Vision
Team
Sponsorship
Roadmap
16 © 2017 CA. ALL RIGHTS RESERVED.
Empowering
LACE
17 © 2017 CA. ALL RIGHTS RESERVED.
Is it at the right level:
 Not high enough?
 IT only?
 Business only?
 Project only?
 Driven by the CEO, reporting to the Board of Directors?
18 © 2017 CA. ALL RIGHTS RESERVED.
Form a guiding Coalition
19 © 2017 CA. ALL RIGHTS RESERVED.
Back to basics
LACE
Vision
Team
Sponsorship
Roadmap
20 © 2017 CA. ALL RIGHTS RESERVED.
ideas from
SAFe
21 © 2017 CA. ALL RIGHTS RESERVED.
Vision (example)
Our Agile CoE:
 Is • Evolution of how we deliver business value
• Alignment across silos
• Creating an environment for evolution
 Is not • Solution for everything, a silver bullet
• A central management office to take over execution responsibility
• A Cost cutting play
 Customers • Xyz IT
• XYZ Business
 Value Prop - Why • Attract and retain talent
• Ability to sense and respond to change
• Better work prioritization and execution decision making
 Success Measures • Adoption: % people
• Sustainability: # persistent program teams
• Scalability: # solutions for constrains
• Time to Market: initiative/project cycle time
• Business Value: TBD business value measure
22 © 2017 CA. ALL RIGHTS RESERVED.
Change Canvas
23 © 2017 CA. ALL RIGHTS RESERVED.
Team
Advisory / Sponsorship
CD/CI
Product Owner
Core Team
Deema
Michael
Alex
Capitalization
Joe
Agile Architecture
Colocation
Real estate
Agile HR roles
Richard
Drew
Core LACE team
Epic
Owners
Sponsorship
Product
Ownership
Scrum Master
24 © 2017 CA. ALL RIGHTS RESERVED.
Backlog & Roadmap
25 © 2017 CA. ALL RIGHTS RESERVED.
Synchronize and adapt plans
PI Planning
Limit WiP
Capacity based
Planning
Alignment
Adapt your plan
26 © 2017 CA. ALL RIGHTS RESERVED.
Cadence & Decision Making
Meeting Frequency Purpose Audience
Mid range Planning
(PI Planning)
Quarterly Align on Priorities,
Limit WiP
Everyone
Sponsorship Monthly Update sponsor on
progress, impediments,
key decisions
CIO
LACE Sync Daily Standup Core LACE Team
Epic LACE Owners 1/wk Scrum of Scrums Core LACE Team
Epic LACE Owners
Broadcast
Communications
Quarterly Knowledge sharing,
voluntary forum for
anyone interested
All Unit
Staff Updates -- Provide updates into
various ELT staff updates
Manager staff
27 © 2017 CA. ALL RIGHTS RESERVED.
Portfolio Management for LACE
Governance
Program
management
Strategy &
investment
funding
28 © 2017 CA. ALL RIGHTS RESERVED.
Measurement & Baseline
Group Structure Launch
State
# People # Teams
xxxxxxx ART ## 5
xxxxxxxx ART part of VS xxxx ## 7
xxxxxxx ART part of VS xxxx ## 5
xxxxxxxxx Kanban ## 8
Dimension Measure Value
Q4 2016
Adoption % xyz People on Kanban/Lean/XP/Scrum/SAFe teams %
Sustainability # Persistent Teams ##
Scalability # Roadmap solutions achieved ##
Time to Market Project or Initiative cycle time ##
Business Value Realized Net promoter score, Business success measure ##
29 © 2017 CA. ALL RIGHTS RESERVED.
Evolving the transformation
for large enterprises
30 © 2017 CA. ALL RIGHTS RESERVED.
Scaling the Transformation
for larger enterprises
Enterprise
LACE
Local
LACE
Local
LACE
Local
LACE
Local
LACE
Local
LACE
Local
LACE
31 © 2017 CA. ALL RIGHTS RESERVED.
From this…
32 © 2017 CA. ALL RIGHTS RESERVED.
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Lean Agile US 2017 - LACE

  • 1. Lean Agile Center of Excellence (LACE) Drinking our own champagne Deema Dajani February 2017
  • 2. 2 © 2017 CA. ALL RIGHTS RESERVED. “it was like the tide came, and washed all away”
  • 3. 3 © 2017 CA. ALL RIGHTS RESERVED. the eco system
  • 4. 4 © 2017 CA. ALL RIGHTS RESERVED. Transform the eco system to sustain the change
  • 5. 5 © 2017 CA. ALL RIGHTS RESERVED. A shift Early Agile pilots
  • 6. 6 © 2017 CA. ALL RIGHTS RESERVED. A shift and now…
  • 7. 7 © 2017 CA. ALL RIGHTS RESERVED. Why does it get harder?
  • 8. 8 © 2017 CA. ALL RIGHTS RESERVED. Depends on where they are
  • 9. 9 © 2017 CA. ALL RIGHTS RESERVED. Need a Lean Agile transformation group Enterprise Business Unit Business Unit Business Unit Group Shared Service Unit Corporate Functions Enterprise LACE
  • 10. 10 © 2017 CA. ALL RIGHTS RESERVED. How Agile is your Agile transformation initiative?
  • 11. 11 © 2017 CA. ALL RIGHTS RESERVED. Rate your transformation effort: not the teams you launch or coach!  Team, dedicated? 1……2……3……4……5  Adaptive planning? 1……2……3……4……5  Principles of flow applied? 1……2……3……4……5  Feedback loops? 1……2……3……4……5  Systems thinking? 1……2……3……4……5 20-25 Lean machine 15-19 On the right track 5-14 Time to drink your own Champagne Absolutely!No
  • 12. 12 © 2017 CA. ALL RIGHTS RESERVED. The executive sees an investment – How much – How long – How will I know I’m making a return on this investment
  • 13. 13 © 2017 CA. ALL RIGHTS RESERVED. It’s a change initiative Institutionalize the change Consolidate & build on the gains Create short-term wins Empower people to act on the vision Communicate the vision Develop a clear shared vision Create a guiding coalition Establish a sense of urgency or sense of Purpose  Source: John Kotter
  • 14. 14 © 2017 CA. ALL RIGHTS RESERVED. What does any successful initiative need?
  • 15. 15 © 2017 CA. ALL RIGHTS RESERVED. What does any successful initiative need? LACE Vision Team Sponsorship Roadmap
  • 16. 16 © 2017 CA. ALL RIGHTS RESERVED. Empowering LACE
  • 17. 17 © 2017 CA. ALL RIGHTS RESERVED. Is it at the right level:  Not high enough?  IT only?  Business only?  Project only?  Driven by the CEO, reporting to the Board of Directors?
  • 18. 18 © 2017 CA. ALL RIGHTS RESERVED. Form a guiding Coalition
  • 19. 19 © 2017 CA. ALL RIGHTS RESERVED. Back to basics LACE Vision Team Sponsorship Roadmap
  • 20. 20 © 2017 CA. ALL RIGHTS RESERVED. ideas from SAFe
  • 21. 21 © 2017 CA. ALL RIGHTS RESERVED. Vision (example) Our Agile CoE:  Is • Evolution of how we deliver business value • Alignment across silos • Creating an environment for evolution  Is not • Solution for everything, a silver bullet • A central management office to take over execution responsibility • A Cost cutting play  Customers • Xyz IT • XYZ Business  Value Prop - Why • Attract and retain talent • Ability to sense and respond to change • Better work prioritization and execution decision making  Success Measures • Adoption: % people • Sustainability: # persistent program teams • Scalability: # solutions for constrains • Time to Market: initiative/project cycle time • Business Value: TBD business value measure
  • 22. 22 © 2017 CA. ALL RIGHTS RESERVED. Change Canvas
  • 23. 23 © 2017 CA. ALL RIGHTS RESERVED. Team Advisory / Sponsorship CD/CI Product Owner Core Team Deema Michael Alex Capitalization Joe Agile Architecture Colocation Real estate Agile HR roles Richard Drew Core LACE team Epic Owners Sponsorship Product Ownership Scrum Master
  • 24. 24 © 2017 CA. ALL RIGHTS RESERVED. Backlog & Roadmap
  • 25. 25 © 2017 CA. ALL RIGHTS RESERVED. Synchronize and adapt plans PI Planning Limit WiP Capacity based Planning Alignment Adapt your plan
  • 26. 26 © 2017 CA. ALL RIGHTS RESERVED. Cadence & Decision Making Meeting Frequency Purpose Audience Mid range Planning (PI Planning) Quarterly Align on Priorities, Limit WiP Everyone Sponsorship Monthly Update sponsor on progress, impediments, key decisions CIO LACE Sync Daily Standup Core LACE Team Epic LACE Owners 1/wk Scrum of Scrums Core LACE Team Epic LACE Owners Broadcast Communications Quarterly Knowledge sharing, voluntary forum for anyone interested All Unit Staff Updates -- Provide updates into various ELT staff updates Manager staff
  • 27. 27 © 2017 CA. ALL RIGHTS RESERVED. Portfolio Management for LACE Governance Program management Strategy & investment funding
  • 28. 28 © 2017 CA. ALL RIGHTS RESERVED. Measurement & Baseline Group Structure Launch State # People # Teams xxxxxxx ART ## 5 xxxxxxxx ART part of VS xxxx ## 7 xxxxxxx ART part of VS xxxx ## 5 xxxxxxxxx Kanban ## 8 Dimension Measure Value Q4 2016 Adoption % xyz People on Kanban/Lean/XP/Scrum/SAFe teams % Sustainability # Persistent Teams ## Scalability # Roadmap solutions achieved ## Time to Market Project or Initiative cycle time ## Business Value Realized Net promoter score, Business success measure ##
  • 29. 29 © 2017 CA. ALL RIGHTS RESERVED. Evolving the transformation for large enterprises
  • 30. 30 © 2017 CA. ALL RIGHTS RESERVED. Scaling the Transformation for larger enterprises Enterprise LACE Local LACE Local LACE Local LACE Local LACE Local LACE Local LACE
  • 31. 31 © 2017 CA. ALL RIGHTS RESERVED. From this…
  • 32. 32 © 2017 CA. ALL RIGHTS RESERVED.