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Lesley S Fernandes
Contact Details: Ph.: 09900613279, Email: lesleysfernandes@gmail.com
WORK EXPERIENCE
Barclays Technology Center India (https://www.home.barclays/)
Role: Release Manager (August 2015 - Present)
☞ Summary: Manage the Software Release Function. Lead & manage the highly complex
Monthly/Quarterly/Half Yearly Releases.
Primary Responsibilities: -
☞ Define, develop and Implement the strategies & processes for end to end Release Management.
☞ Develop & maintain Release/Deployment calendar.
☞ Plan and track the Roll Forward – Roll Back deployments for all the Releases.
☞ Work closely with the PMOs on Project & Release Status tracking, Release timelines, scope change, deferred
defects and Senior Mgt. Reporting.
☞ Establish deployment notification process for regular update to all the stake holders on deployments. Tracking
Post deployment issues and triage.
☞ Track all the issues raised during the Prod deployment. Send regular updates and coordinate with all the required
Stakeholders.
☞ Post Implementation Reviews (PIRs) for releases all major/minor release.
☞ Manage deployments using Deployment Calendar. Resolving GZ conflicts of Deployments and Infra activities.
☞ Metrics reporting to Sr. Mgt.
☞ Code deployment using Blade logic.
IBM India Pvt Ltd (http://www.ibm.com/in/en/)
Role: Release and Deployment Manager (June 2012 to July 2015)
☞ Summary: Work in partnership with Business, Project Managers, Application Development and Technical
Team’s, to plan, coordinate and lead software & infrastructure release activities. Consultation with IBM
clients for Release & Deployment management process setup and Service Improvements.
Primary Responsibilities: -
☞ Holds overall responsibility to plan, coordinate and lead software & infrastructure release activities with
application and support teams.
☞ Enforce code control / release preparedness process with project managers and project teams.
☞ Review release checklist, back out plans and environment requirements.
☞ Build relationship with development, support and infrastructure groups.
☞ Develop and manage the roll out schedules, implementation plans and activities/tasks for and across all functional
groups involved in the release and work across functional groups involved in the release.
☞ Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
☞ Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and
scope changes.
☞ Coordination of overall deployment activities with Technical and Application Dev. /Support Teams and Track
deployment activities using implementation plans.
☞ Maintains a release repository and manages key information such as build and release procedures, dependencies,
and notification lists
☞ Monthly Block Release Status reporting.
☞ Post Implementation Reviews (PIRs) for releases all major/minor release.
☞ Coordinate and Manage Code Deployment on Stage and Test Environments.
☞ Identify technical and procedural improvements in the release procedures.
☞ Responsible in training our contractual and new hire employees.
JP Morgan India Pvt Ltd (https://www.jpmorgan.com/pages/jpmorgan)
Role: Infrastructure and Controls Administration (May 2010 to June 2012)
Summary: Audit and Administration of Credit and Risk applications for Investment Banking LOBs. Provide
support to internal client through incident management.
Primary Responsibilities: Administration of Credit and Risk applications for Investment Banking LOBs.
☞ L1 support for Credit and Risk Databases.
☞ Identify and escalate data problems to AD and DBAs.
☞ Reviewing and updating SOP and Run Books according to standards of SOX.
☞ Assist AD in pre-production UAT mock run.
☞ User access audits
☞ SOX testing and SIDT testing.
☞ Mentoring and guiding team achieving SLA targets
☞ Creation and maintenance of Knowledge Objects.
Role: GTI Incident management - (May2008 – April 2010)
Primary Responsibilities:
☞ Handling IT infrastructure related queries.
☞ Expertise in handling queries in short specified timeline.
☞ Mentoring team and guiding team achieving SLA targets.
☞ Allocation of incoming request to Team members.
Convergys India (http://www.convergys.com/)
Role: Technical support officer (Sep 2007 to May 2008)
Primary Responsibilities:
☞ Support on Microsoft windows vista operating system
☞ Providing support for Operating system related issues.
☞ Timely resolution of issues within specified SLA.
☞ Operating system (windows Vista) troubleshooting,
☞ Assisting user with Upgrades from previous windows version.
☞ Knowledge objects creation
CAREER ACCOMPLISHMENTS
• Awarded Service Delivery Excellence award at IBM.
• Promoted to Release management lead within a year.
• Received an award for outstanding contribution to JP Morgan
ACADEMICS
• Post Graduate in Bio-informatics from Sikkim Manipal University, 2007.
• Bachelors in Microbiology from Goa University, 2004.
Technical skills
• ITIL V3-Foundation.
• ITIL Intermediated – RCV ( Release Control and Validation)
• PMP Trained (Accredited with 35 hours of PDUs) – PMI
PERSONAL INFORMATION
• Date of Birth : 19 – October – 1983
• Marital Status : Single
• Address : #202, A16, Sunway , Megapolis, Hinjewadi Phase 3, Pune- 411057
• Hobbies : Reading, watching and playing football.
• Languages known : English, Hindi, Konkani & Marathi
Date:

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Lesley S Fernandes Resume

  • 1. Lesley S Fernandes Contact Details: Ph.: 09900613279, Email: [email protected] WORK EXPERIENCE Barclays Technology Center India (https://www.home.barclays/) Role: Release Manager (August 2015 - Present) ☞ Summary: Manage the Software Release Function. Lead & manage the highly complex Monthly/Quarterly/Half Yearly Releases. Primary Responsibilities: - ☞ Define, develop and Implement the strategies & processes for end to end Release Management. ☞ Develop & maintain Release/Deployment calendar. ☞ Plan and track the Roll Forward – Roll Back deployments for all the Releases. ☞ Work closely with the PMOs on Project & Release Status tracking, Release timelines, scope change, deferred defects and Senior Mgt. Reporting. ☞ Establish deployment notification process for regular update to all the stake holders on deployments. Tracking Post deployment issues and triage. ☞ Track all the issues raised during the Prod deployment. Send regular updates and coordinate with all the required Stakeholders. ☞ Post Implementation Reviews (PIRs) for releases all major/minor release. ☞ Manage deployments using Deployment Calendar. Resolving GZ conflicts of Deployments and Infra activities. ☞ Metrics reporting to Sr. Mgt. ☞ Code deployment using Blade logic. IBM India Pvt Ltd (http://www.ibm.com/in/en/) Role: Release and Deployment Manager (June 2012 to July 2015) ☞ Summary: Work in partnership with Business, Project Managers, Application Development and Technical Team’s, to plan, coordinate and lead software & infrastructure release activities. Consultation with IBM clients for Release & Deployment management process setup and Service Improvements. Primary Responsibilities: - ☞ Holds overall responsibility to plan, coordinate and lead software & infrastructure release activities with application and support teams. ☞ Enforce code control / release preparedness process with project managers and project teams. ☞ Review release checklist, back out plans and environment requirements. ☞ Build relationship with development, support and infrastructure groups. ☞ Develop and manage the roll out schedules, implementation plans and activities/tasks for and across all functional groups involved in the release and work across functional groups involved in the release. ☞ Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • 2. ☞ Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. ☞ Coordination of overall deployment activities with Technical and Application Dev. /Support Teams and Track deployment activities using implementation plans. ☞ Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists ☞ Monthly Block Release Status reporting. ☞ Post Implementation Reviews (PIRs) for releases all major/minor release. ☞ Coordinate and Manage Code Deployment on Stage and Test Environments. ☞ Identify technical and procedural improvements in the release procedures. ☞ Responsible in training our contractual and new hire employees. JP Morgan India Pvt Ltd (https://www.jpmorgan.com/pages/jpmorgan) Role: Infrastructure and Controls Administration (May 2010 to June 2012) Summary: Audit and Administration of Credit and Risk applications for Investment Banking LOBs. Provide support to internal client through incident management. Primary Responsibilities: Administration of Credit and Risk applications for Investment Banking LOBs. ☞ L1 support for Credit and Risk Databases. ☞ Identify and escalate data problems to AD and DBAs. ☞ Reviewing and updating SOP and Run Books according to standards of SOX. ☞ Assist AD in pre-production UAT mock run. ☞ User access audits ☞ SOX testing and SIDT testing. ☞ Mentoring and guiding team achieving SLA targets ☞ Creation and maintenance of Knowledge Objects. Role: GTI Incident management - (May2008 – April 2010) Primary Responsibilities: ☞ Handling IT infrastructure related queries. ☞ Expertise in handling queries in short specified timeline. ☞ Mentoring team and guiding team achieving SLA targets. ☞ Allocation of incoming request to Team members. Convergys India (http://www.convergys.com/) Role: Technical support officer (Sep 2007 to May 2008) Primary Responsibilities: ☞ Support on Microsoft windows vista operating system ☞ Providing support for Operating system related issues.
  • 3. ☞ Timely resolution of issues within specified SLA. ☞ Operating system (windows Vista) troubleshooting, ☞ Assisting user with Upgrades from previous windows version. ☞ Knowledge objects creation CAREER ACCOMPLISHMENTS • Awarded Service Delivery Excellence award at IBM. • Promoted to Release management lead within a year. • Received an award for outstanding contribution to JP Morgan ACADEMICS • Post Graduate in Bio-informatics from Sikkim Manipal University, 2007. • Bachelors in Microbiology from Goa University, 2004. Technical skills • ITIL V3-Foundation. • ITIL Intermediated – RCV ( Release Control and Validation) • PMP Trained (Accredited with 35 hours of PDUs) – PMI PERSONAL INFORMATION • Date of Birth : 19 – October – 1983 • Marital Status : Single • Address : #202, A16, Sunway , Megapolis, Hinjewadi Phase 3, Pune- 411057 • Hobbies : Reading, watching and playing football. • Languages known : English, Hindi, Konkani & Marathi Date: