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Company
LOGO Farm Mechanization Sector:
Company analysis: Mahindra and
Mahindra Limited
Presented By
Sudarshan Kumar Patel (1320)
Kunal Chaudhari (1305)
Roadmap
2
Brief about Mahindra Group31
Mahindra and Mahindra Farm equipment division33
SWOT analysis, Five forces analysis5
Vision, Mission and core Values34
Value proposition and Value chain in India6
Tractor industry in India
Introduction of Mahindra Group
 Large industrial conglomerate in India
 The company was set up in 1945 in Ludhiana as Mahindra & Mohammed.
 Founders: brothers K.C. Mahindra and J.C. Mahindra along with Malik
Ghulam Mohammed.
 US $16.5 billion multinational group with more than 200,000 employees
in over 100 countries across the globe.
 Leadership in utility vehicles & tractors in Indian market
 On April 2012, top 5 companies in group are Mahindra and Mahindra ltd.
( $ 8.41 billion), Mahindra Satyam ( $ 1.86 billion), Tech Mahindra ltd. ( $1.81
billion), Mahindra and Mahindra Financial Services ltd ( $1.40 billion) and
Mahindra holidays Resorts India ltd. ( $ 0.49 billion)
 Diversified operation span in 18 key industries in 10 sectors.
Group Diversification
Financial Service Sector
 Financial services
Insurance Broking
 Rural Housing Finance
Systech Sector
 Aerospace Components
 Steel Consulting
Two wheeler Sector
 Two wheelers
Aftermarket Sector
 Used car purchase and
sales service
Defense Sector
 Defense
Automotive and Farm Sector
 Automotive
 Farm equipments
 Agri –business
 Energy
 Construction equipment
Information technology
Sector
 IT
Mahindra Partners
 Steel
 Retail
 Industrial equipment
 Logistics
 leisure boats
 Solar energy
Infrastructure and
reality Sector
 Infrastructure
Real estate
Hospitality Sector
 Hospitality
J.C.MAHINDRA
K.C.MAHINDRA
G. MOHAMMAD
KESHUB MAHINDRA
ANAND MAHINDRA
CHAIRMAN
V.CHAIRMAN
M.D
F
O
U
N
D
E
R
S
Vision and Mission Statement and some
financials of Mahindra Group
VISION:
“To create a fully collaborative environment in which suppliers can deliver
exactly what the company needs, when it needs it, and at a competitive cost.”
We don’t have a group-wide mission statement. Our core purpose is what
makes all of us want to get up and come to work in the morning”
-Anand Mahindra
MISSION:
“To create India's largest automobile and automobile-related products
distribution network by providing dealers and customers with the largest choice
of unique world-class products and services.”
Basic Tenets of Mahindra and Mahindra Group
Indian Tractor Industry
In financial year 2012, Indian tractor market recorded sales of 5,35,210
tractors compared to 4,80,377 tractors in previous year , recording a growth
of 11.4%
 India’s current tractor penetration is estimated at ~20 tractors per 1000
hectares of agricultural land.
Indian Tractor Scenario
Source- Agricoop.nic.in & TMA
Mahindra and Mahindra Limited
 Among the top three tractor brands in the world
Sales 200000 tractors annually. They sold 1.75 million tractors worldwide.
 The first tractor company globally to win the Deming Application Prize in 2003
 The first tractor company worldwide to win the Japan Quality Medal in 2007
It is ranked 21 in the list of top companies of India in Fortune India 500 in 2011
 Value proposition: high quality, focus on customer, individual dignity,
transparency and trust.
Cont’d…
 Operation: operates in 40 countries in 6 continents.
 It manufactured tractors and farm equipments at four plants in India, two in
China, three in the United States, and one in Australia.
 It has three major subsidiaries: Mahindra USA, Mahindra (China) Tractor
Company, and Mahindra Yueda (Yancheng) Tractor Company (a joint venture
with the Jiangsu Yueda Group).
 Supplier to dealer whole process is integrated with IT, use of MIS, ERP, pull-
based production and Supply system, timely procurement of raw material,
selection of dealers and employees management.
 Distribution: local dealers
Cont’d…
 Products :
Tractors
 Tractors ranging from the 15 HP engine to 85 HP.
 Sales under name Arjun, Bhoomiputra, Sarpanch, Shaan, Yuvraj and
Swaraj series for Indian Market.
 FengShou series for China Market
 Huanghai Jinma tractors series for Europe and USA.
Farming Implements:
A) Crop Harvesting Solutions : self-propelled wheel harvester and
Crawler paddy harvester .
B) Rice Planter
C) Cane Thumper and Detrasher for Sugarcane
region specific product for Australia and US.
Cont’d…
 Promotion:
a) Advertisement on TV, newspaper, magazine and radio.
b) Promotion campaign near public place like temple, market place.
c) Field demonstration d) Providing financial assistant in collaboration with
banks and co-operatives
 Pricing: largely for medium and large farm land holder but new they target small
farmers also. Low price as compared to competitors.
 Positioning: business leaders, innovative, global potential, financial returns
 CSR: Employee Social Options (ESOPs) volunteers create health, education and
environment awareness. Sponsoring sports and cultural events.
 Competitors: TAFE, Eicher, Escort, JD, Sonalika, HMT, Others
Mahindra and Mahindra Limited: Competitors
 The net revenue
coming from farm
equipment division is
36.6 % i.e. 13615
crore ( $3.37 billion)
Mahindra and Mahindra Ltd. In India
 No. 1 tractor brand in India,
since 1983, with a domestic
market share of around 42%
Economy:
 Agriculture base economy.
 India has 62 % marginal farmers,
19 % small, 18 % medium and 1 %
large farmers.
 Growth in farm mechanization
due to labor scarcity.
 Credit availability: 95% of tractor
sales are on credit.
 higher national income growth
may boost demand for a firm's
products
Polity:
 Government laid stress on the
mechanization of agriculture with a view
to boost food grain production.
Subsidy on agricultural loans from
government
 Change in taxation policy
 100% FDI policy
Demography
Diversity in land holding and cropping
pattern.
 Regional variation in farm
mechanization practices.
Vision, Mission and goals of Mahindra and
Mahindra farm equipment division
Vision:
“To be the undisputed leader of world automobile and farming equipment
industry.”
“ Farm - Tech Prosperity”
Mission:
“To provide best value for money to customers through best quality and
most cost effective products and services.”
Goals:
 To provide highly technological innovative product
 By 2015 it wants to enter almost all continents of world
 to make the production system even more efficient
 To usher prosperity; for its customers, dealers, employees, society and all
other stakeholders.
SWOT
Strength
 one among top three player
Strong brand name with market share of 42 %
in Indian tractor business.
 Strong relationship with dealers
 Strong supply chain with new technologies.
 Product development ability.
The parent company has its own Infrastructure
Company, IT Company and Financial service
company.
 Huge distribution channel in rural, urban and
semi urban area
 huge product range and strong R&D . The
team of >600 engineer pushes technology
forward.
 High investment capacity
 Diversified business
Opportunities
Growing economy and improved farm practices
 Increase in farm mechanization due to labor
scarcity.
 Emerging market because only large and
medium farmers use farm machinery. Huge
market potential. penetration of tractors is 20
tractors per 1000 hectares of cropped area
 Increase in credit availability
 Technological innovation
 Government support for farm mechanization
 High export potential due to low cost of
manufacturing. ( exported 13722 tractors)
Weaknesses
The company is highly dependent on the rural
sector
Less technological ability as compared to
Foreign players
Low labor productivity
Threat
Dependency on rural segment and monsoon
 Farm land fragmentation
 Entry of foreign players
 Increase in diesel prices reduce tractors sales
 Development of technically superior new mode
 Government policies (Subsidy)
Competitiveness- Five forces analysis
Rivalry :
 Existing competitors TAFE, Eicher, Escort, JD,
Sonalika, HMT, Others
Unconcentrated and competition is more.
 competition on cost and quality.
Economy of scale and continuous technological
innovation create entry barriers.
Bargaining power of Buyers:
 The consumer base of tractor is highly disbursed throughout
India.
 Due to High switching cost tractors companies can compromise
on quality and price
 Lack of awareness among farmers like pricing, offerings. Etc
 there are a few, big buyers so each one is very important to the
firm
 Hence buyers power is high.
Bargaining power of Supplier:
Though steel forms a major inputs , the farm equipment
industry is not most important customer for steel industry.
 Many number of supplier are there for tractor industry
 Switching cost from one supplier to another is less
 Hence supplier power is less.
Threat of Substitute:
 The firms major
product is tractor.
 very less
substitute for
tractors likes bulls
and power tillers but
have very low
performance.
 The tractors
produced by
competitors have
high price.
Hence less threat
of substitute
Threat of New
entrants:
High investment
and economy of
scale by mergers
and acquisitions.
 Highly
integrated dealers
network. It restrict
the entry.
 Hence threat
from new entrant
is less.
BCG MATRIX
Value Proposition in India
QCIT: Quality (Standard), Customer (focus) , Individual dignity (employee), transparency and trust
(employee and customer).
 USP – Ruggedness and performance.
 Value –
 Good Corporate Citizenship
 Seek long term success, in alignment with the country's needs, without compromising
ethical business standards
 Professionalism
 Seek the best people for the job and giving them the freedom and the opportunity to
grow
 Support innovation and well reasoned risk taking, but will demand performance
 Customer First
 Respond to the changing needs and expectations of the customers speedily,
courteously and effectively
 Quality Focus
 Make quality a driving value in the work, in the products and in the interactions with
others
 Believe that the quality is the key to delivering value for money to the customers
 Dignity of the Individual
 Value individual dignity, uphold the right to express disagreement and respect the time
and efforts of others
 Nurture fairness, trust and transparency through actions.
These values become the compass that will guide both personal and corporate actions of
Strategy
 Diversification of business as well as products: Automobiles and Farm
equipments. Different agricultural services in input, finance and IT also
provided by subsidiary of parent company.
 Place: Production plant operate in India, China and USA. In India target rural
farming population.
 Distribution network: Distribute product through local dealer network.
 Products: Different series of tractor with different names ranging from the 15
HP engine to 85 HP. Rice planter, Sugarcane thumper and detrasher.
 Price: low as compared to other competitor due to economy of scale.
 Promotion: Through TV, Newspaper and magazine advertisement, sponsor
local events and sports, arrange promotion campaign and field
demonstration.
 Technology: Production, Forecasting, account management (ERP), Data
management (MIS), Orders fulfillment.
 Management: Skilled employed own hired, Joint venture.
Mahindra and Mahindra value chain:
Firms infrastructure: Owned manufacturing plant in India and Joint venture for manufacturing in foreign countries.
High investor equity fund.
Human Resource Management: Recruit skilled people from reputed institute. Trained them and provide
appropriate compensation according to their work.
Technology development: New innovative product design, Use of MIS, ERP, monthly forecasting.
Procurement: Procurement of raw material from identified suppliers by making contracts, Advance machinery
imported form foreign countries.
Inbound logistics
 Identified suppliers
 economy of scale
purchase
 Suppliers agreement
( one subsidiary of parent
company also supplier)
 Just in time order and
delivery. Use Supplier
Kanban system.
 Maintain some
inventory.
 Road Transport use
trucks.
 A GSM based tracking
system was
Implemented to track the
trucks.
Operations
 Production plant : the
Area-wise, model-wise,
week-wise sales
forecasts
 Total quality
management system
monitored by skilled
engineers.
 ERP use for order
and inventory
management.
 MIS use for collecting
data and forecasting
demand.
 According to demand
assemble the tractor
part and deliver.
Outbound logistics
 It deliver tractor
from manufacturing
plat to companies
SKU and dealers
SKU on the basis
of demand.
 Information
system for tracking
order information.
 Keeping finished
good inventory
record.
 Give information
to plan
manufacturing
process to
manufacturing plant
Marketing and sales:
 Product : -
affordable tractor and
farm equipments.
-Standard design of
tractors and farm
equipments.
 Price: Tractor :
according to power
15 Hp to 85 Hp. Farm
equipment: low
compared to
competitor.
 Place: local dealer
showrooms
 promotion:
through add and
campaign.
After sales
services:
 Mahindra
service
stations
provide
maintenanc
e services
Informatio
n about
tools and
farm
equipment
 Register
complaints.
Mahindra suddu
Core competence
Quality:
Product development
according to standard
Total quality management
system to ensure quality.
Customer focus:
 Design products according
to customer need through
consultation and feedback.
 Response to changing
need and exception of
customer speedily.
Individual dignity:
 Respect the time and
efforts of all employees and
treat all employees same.
It helps to retain employees.
Transparency and trust:
 They expand the business without compromising ethical
business standards.
 Transparency in transactions with suppliers and
customers
Develop trust among customer by providing standard
product and affordable price.
Sources of sustainable competitive advantages:
Operations:
 Economy of scale in operation helps to reduce cost.
 Total quality management system
 Use of Kanban to manage suppliers.
 Integration of supply chain with IT i.e. ERP, MIS to
manage and communicate. Use GSM for tracing material
delivery.
Firm Infrastructure:
 Strong financial resources
 Technology innovations
 Brand image
Recommendation
 Marketing Recommendations:
 Focus on 41-50 hp segment tractors with new improved design which can
work in hard field.
 Develop in-house credit lending facility (lending through parent
companies subsidiary at low interest rate on time with easy procedure.
 Focus on Channels
 Ensure higher distributor margins and increase distribution network
 Implement custom hiring model: Mahindra tractors can be made
available on lease in partnership with government agencies as sugar mill
co-operative societies. Government partnership would impart a stamp of
reliability on Mahindra tractors and at the same time, provide -platform for
the farmers.
 Expand geographically
 Diversify Tractors - Monsoons correlation: Tractor sales, as already seen,
are driven by monsoons. A bad 3-months monsoon season generally
translates into large inventories. Geographical expansion would help
diversify tractors sales ± monsoon correlation, thus bringing down
inventories to free up locked-up capital.
Conclusion
India is growing economy. Farm Mechanization in India is
still in its early stages. The company Mahindra and Mahindra having
more opportunities to grow due to high investment capacity, Huge
market capture and strong brand name. The competition from rivals
is more, low threat of new entrant, less bargaining power of supplier
and high bargaining power of buyer restrict the growth but
operational competitive advantages and core competence helps to
achieve the goals of company leads near mission and vision of
company.
Mahindra suddu

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Mahindra suddu

  • 1. Company LOGO Farm Mechanization Sector: Company analysis: Mahindra and Mahindra Limited Presented By Sudarshan Kumar Patel (1320) Kunal Chaudhari (1305)
  • 2. Roadmap 2 Brief about Mahindra Group31 Mahindra and Mahindra Farm equipment division33 SWOT analysis, Five forces analysis5 Vision, Mission and core Values34 Value proposition and Value chain in India6 Tractor industry in India
  • 3. Introduction of Mahindra Group  Large industrial conglomerate in India  The company was set up in 1945 in Ludhiana as Mahindra & Mohammed.  Founders: brothers K.C. Mahindra and J.C. Mahindra along with Malik Ghulam Mohammed.  US $16.5 billion multinational group with more than 200,000 employees in over 100 countries across the globe.  Leadership in utility vehicles & tractors in Indian market  On April 2012, top 5 companies in group are Mahindra and Mahindra ltd. ( $ 8.41 billion), Mahindra Satyam ( $ 1.86 billion), Tech Mahindra ltd. ( $1.81 billion), Mahindra and Mahindra Financial Services ltd ( $1.40 billion) and Mahindra holidays Resorts India ltd. ( $ 0.49 billion)  Diversified operation span in 18 key industries in 10 sectors.
  • 4. Group Diversification Financial Service Sector  Financial services Insurance Broking  Rural Housing Finance Systech Sector  Aerospace Components  Steel Consulting Two wheeler Sector  Two wheelers Aftermarket Sector  Used car purchase and sales service Defense Sector  Defense Automotive and Farm Sector  Automotive  Farm equipments  Agri –business  Energy  Construction equipment Information technology Sector  IT Mahindra Partners  Steel  Retail  Industrial equipment  Logistics  leisure boats  Solar energy Infrastructure and reality Sector  Infrastructure Real estate Hospitality Sector  Hospitality
  • 5. J.C.MAHINDRA K.C.MAHINDRA G. MOHAMMAD KESHUB MAHINDRA ANAND MAHINDRA CHAIRMAN V.CHAIRMAN M.D F O U N D E R S
  • 6. Vision and Mission Statement and some financials of Mahindra Group VISION: “To create a fully collaborative environment in which suppliers can deliver exactly what the company needs, when it needs it, and at a competitive cost.” We don’t have a group-wide mission statement. Our core purpose is what makes all of us want to get up and come to work in the morning” -Anand Mahindra MISSION: “To create India's largest automobile and automobile-related products distribution network by providing dealers and customers with the largest choice of unique world-class products and services.”
  • 7. Basic Tenets of Mahindra and Mahindra Group
  • 8. Indian Tractor Industry In financial year 2012, Indian tractor market recorded sales of 5,35,210 tractors compared to 4,80,377 tractors in previous year , recording a growth of 11.4%  India’s current tractor penetration is estimated at ~20 tractors per 1000 hectares of agricultural land. Indian Tractor Scenario Source- Agricoop.nic.in & TMA
  • 9. Mahindra and Mahindra Limited  Among the top three tractor brands in the world Sales 200000 tractors annually. They sold 1.75 million tractors worldwide.  The first tractor company globally to win the Deming Application Prize in 2003  The first tractor company worldwide to win the Japan Quality Medal in 2007 It is ranked 21 in the list of top companies of India in Fortune India 500 in 2011  Value proposition: high quality, focus on customer, individual dignity, transparency and trust.
  • 10. Cont’d…  Operation: operates in 40 countries in 6 continents.  It manufactured tractors and farm equipments at four plants in India, two in China, three in the United States, and one in Australia.  It has three major subsidiaries: Mahindra USA, Mahindra (China) Tractor Company, and Mahindra Yueda (Yancheng) Tractor Company (a joint venture with the Jiangsu Yueda Group).  Supplier to dealer whole process is integrated with IT, use of MIS, ERP, pull- based production and Supply system, timely procurement of raw material, selection of dealers and employees management.  Distribution: local dealers
  • 11. Cont’d…  Products : Tractors  Tractors ranging from the 15 HP engine to 85 HP.  Sales under name Arjun, Bhoomiputra, Sarpanch, Shaan, Yuvraj and Swaraj series for Indian Market.  FengShou series for China Market  Huanghai Jinma tractors series for Europe and USA. Farming Implements: A) Crop Harvesting Solutions : self-propelled wheel harvester and Crawler paddy harvester . B) Rice Planter C) Cane Thumper and Detrasher for Sugarcane region specific product for Australia and US.
  • 12. Cont’d…  Promotion: a) Advertisement on TV, newspaper, magazine and radio. b) Promotion campaign near public place like temple, market place. c) Field demonstration d) Providing financial assistant in collaboration with banks and co-operatives  Pricing: largely for medium and large farm land holder but new they target small farmers also. Low price as compared to competitors.  Positioning: business leaders, innovative, global potential, financial returns  CSR: Employee Social Options (ESOPs) volunteers create health, education and environment awareness. Sponsoring sports and cultural events.  Competitors: TAFE, Eicher, Escort, JD, Sonalika, HMT, Others
  • 13. Mahindra and Mahindra Limited: Competitors  The net revenue coming from farm equipment division is 36.6 % i.e. 13615 crore ( $3.37 billion)
  • 14. Mahindra and Mahindra Ltd. In India  No. 1 tractor brand in India, since 1983, with a domestic market share of around 42% Economy:  Agriculture base economy.  India has 62 % marginal farmers, 19 % small, 18 % medium and 1 % large farmers.  Growth in farm mechanization due to labor scarcity.  Credit availability: 95% of tractor sales are on credit.  higher national income growth may boost demand for a firm's products Polity:  Government laid stress on the mechanization of agriculture with a view to boost food grain production. Subsidy on agricultural loans from government  Change in taxation policy  100% FDI policy Demography Diversity in land holding and cropping pattern.  Regional variation in farm mechanization practices.
  • 15. Vision, Mission and goals of Mahindra and Mahindra farm equipment division Vision: “To be the undisputed leader of world automobile and farming equipment industry.” “ Farm - Tech Prosperity” Mission: “To provide best value for money to customers through best quality and most cost effective products and services.” Goals:  To provide highly technological innovative product  By 2015 it wants to enter almost all continents of world  to make the production system even more efficient  To usher prosperity; for its customers, dealers, employees, society and all other stakeholders.
  • 16. SWOT Strength  one among top three player Strong brand name with market share of 42 % in Indian tractor business.  Strong relationship with dealers  Strong supply chain with new technologies.  Product development ability. The parent company has its own Infrastructure Company, IT Company and Financial service company.  Huge distribution channel in rural, urban and semi urban area  huge product range and strong R&D . The team of >600 engineer pushes technology forward.  High investment capacity  Diversified business Opportunities Growing economy and improved farm practices  Increase in farm mechanization due to labor scarcity.  Emerging market because only large and medium farmers use farm machinery. Huge market potential. penetration of tractors is 20 tractors per 1000 hectares of cropped area  Increase in credit availability  Technological innovation  Government support for farm mechanization  High export potential due to low cost of manufacturing. ( exported 13722 tractors) Weaknesses The company is highly dependent on the rural sector Less technological ability as compared to Foreign players Low labor productivity Threat Dependency on rural segment and monsoon  Farm land fragmentation  Entry of foreign players  Increase in diesel prices reduce tractors sales  Development of technically superior new mode  Government policies (Subsidy)
  • 17. Competitiveness- Five forces analysis Rivalry :  Existing competitors TAFE, Eicher, Escort, JD, Sonalika, HMT, Others Unconcentrated and competition is more.  competition on cost and quality. Economy of scale and continuous technological innovation create entry barriers. Bargaining power of Buyers:  The consumer base of tractor is highly disbursed throughout India.  Due to High switching cost tractors companies can compromise on quality and price  Lack of awareness among farmers like pricing, offerings. Etc  there are a few, big buyers so each one is very important to the firm  Hence buyers power is high. Bargaining power of Supplier: Though steel forms a major inputs , the farm equipment industry is not most important customer for steel industry.  Many number of supplier are there for tractor industry  Switching cost from one supplier to another is less  Hence supplier power is less. Threat of Substitute:  The firms major product is tractor.  very less substitute for tractors likes bulls and power tillers but have very low performance.  The tractors produced by competitors have high price. Hence less threat of substitute Threat of New entrants: High investment and economy of scale by mergers and acquisitions.  Highly integrated dealers network. It restrict the entry.  Hence threat from new entrant is less.
  • 19. Value Proposition in India QCIT: Quality (Standard), Customer (focus) , Individual dignity (employee), transparency and trust (employee and customer).  USP – Ruggedness and performance.  Value –  Good Corporate Citizenship  Seek long term success, in alignment with the country's needs, without compromising ethical business standards  Professionalism  Seek the best people for the job and giving them the freedom and the opportunity to grow  Support innovation and well reasoned risk taking, but will demand performance  Customer First  Respond to the changing needs and expectations of the customers speedily, courteously and effectively  Quality Focus  Make quality a driving value in the work, in the products and in the interactions with others  Believe that the quality is the key to delivering value for money to the customers  Dignity of the Individual  Value individual dignity, uphold the right to express disagreement and respect the time and efforts of others  Nurture fairness, trust and transparency through actions. These values become the compass that will guide both personal and corporate actions of
  • 20. Strategy  Diversification of business as well as products: Automobiles and Farm equipments. Different agricultural services in input, finance and IT also provided by subsidiary of parent company.  Place: Production plant operate in India, China and USA. In India target rural farming population.  Distribution network: Distribute product through local dealer network.  Products: Different series of tractor with different names ranging from the 15 HP engine to 85 HP. Rice planter, Sugarcane thumper and detrasher.  Price: low as compared to other competitor due to economy of scale.  Promotion: Through TV, Newspaper and magazine advertisement, sponsor local events and sports, arrange promotion campaign and field demonstration.  Technology: Production, Forecasting, account management (ERP), Data management (MIS), Orders fulfillment.  Management: Skilled employed own hired, Joint venture.
  • 21. Mahindra and Mahindra value chain: Firms infrastructure: Owned manufacturing plant in India and Joint venture for manufacturing in foreign countries. High investor equity fund. Human Resource Management: Recruit skilled people from reputed institute. Trained them and provide appropriate compensation according to their work. Technology development: New innovative product design, Use of MIS, ERP, monthly forecasting. Procurement: Procurement of raw material from identified suppliers by making contracts, Advance machinery imported form foreign countries. Inbound logistics  Identified suppliers  economy of scale purchase  Suppliers agreement ( one subsidiary of parent company also supplier)  Just in time order and delivery. Use Supplier Kanban system.  Maintain some inventory.  Road Transport use trucks.  A GSM based tracking system was Implemented to track the trucks. Operations  Production plant : the Area-wise, model-wise, week-wise sales forecasts  Total quality management system monitored by skilled engineers.  ERP use for order and inventory management.  MIS use for collecting data and forecasting demand.  According to demand assemble the tractor part and deliver. Outbound logistics  It deliver tractor from manufacturing plat to companies SKU and dealers SKU on the basis of demand.  Information system for tracking order information.  Keeping finished good inventory record.  Give information to plan manufacturing process to manufacturing plant Marketing and sales:  Product : - affordable tractor and farm equipments. -Standard design of tractors and farm equipments.  Price: Tractor : according to power 15 Hp to 85 Hp. Farm equipment: low compared to competitor.  Place: local dealer showrooms  promotion: through add and campaign. After sales services:  Mahindra service stations provide maintenanc e services Informatio n about tools and farm equipment  Register complaints.
  • 23. Core competence Quality: Product development according to standard Total quality management system to ensure quality. Customer focus:  Design products according to customer need through consultation and feedback.  Response to changing need and exception of customer speedily. Individual dignity:  Respect the time and efforts of all employees and treat all employees same. It helps to retain employees. Transparency and trust:  They expand the business without compromising ethical business standards.  Transparency in transactions with suppliers and customers Develop trust among customer by providing standard product and affordable price. Sources of sustainable competitive advantages: Operations:  Economy of scale in operation helps to reduce cost.  Total quality management system  Use of Kanban to manage suppliers.  Integration of supply chain with IT i.e. ERP, MIS to manage and communicate. Use GSM for tracing material delivery. Firm Infrastructure:  Strong financial resources  Technology innovations  Brand image
  • 24. Recommendation  Marketing Recommendations:  Focus on 41-50 hp segment tractors with new improved design which can work in hard field.  Develop in-house credit lending facility (lending through parent companies subsidiary at low interest rate on time with easy procedure.  Focus on Channels  Ensure higher distributor margins and increase distribution network  Implement custom hiring model: Mahindra tractors can be made available on lease in partnership with government agencies as sugar mill co-operative societies. Government partnership would impart a stamp of reliability on Mahindra tractors and at the same time, provide -platform for the farmers.  Expand geographically  Diversify Tractors - Monsoons correlation: Tractor sales, as already seen, are driven by monsoons. A bad 3-months monsoon season generally translates into large inventories. Geographical expansion would help diversify tractors sales ± monsoon correlation, thus bringing down inventories to free up locked-up capital.
  • 25. Conclusion India is growing economy. Farm Mechanization in India is still in its early stages. The company Mahindra and Mahindra having more opportunities to grow due to high investment capacity, Huge market capture and strong brand name. The competition from rivals is more, low threat of new entrant, less bargaining power of supplier and high bargaining power of buyer restrict the growth but operational competitive advantages and core competence helps to achieve the goals of company leads near mission and vision of company.

Editor's Notes

  • #14: P/E ratio = Profit per equity ratio