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Make strategy happen with Hoshin Kanri and Toyota Kata Agile Australia

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Håkan Forss, profile picture
Håkan Forss

The document is a presentation by Håkan Forss on strategy execution. It discusses three parts of strategy execution: the stroke of the pen involving controllable actions, the whirlwind of everyday operational work, and behavioral change. It emphasizes the importance of establishing daily habits through experiments to drive behavioral change and achieve strategic goals. It also stresses the need for alignment across the organization using approaches like Hoshin Kanri to clarify challenges and ensure resources are focused in the same direction.

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Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Agile Coach Flow Sensei The Plumber Toyota Kata Geek International Speaker Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
I’m a huge LEGO fan! DISCLAIMER LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Three parts of strategy execution Stroke of the Pen Whirlwind Behavior change Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Three parts of strategy execution Stroke of the Pen Controllable actions, e.g. Expand staff Invest in new data center Enter new markets Invest in new support systems Change of vendor Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Three parts of strategy execution Whirlwind Every day operational work, e.g. Incident handling Road map delivery Solve customer support tickets Month end financial reporting Staff meetings Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Three parts of strategy execution Behavior change Behavioural change to achieve our strategy, e.g. Increase customer satisfaction Increase average revenue per game Improve quality Reduce staff turnover Reduce lead time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Daily Work Working with the Challenge Whirlwind Behavioral Change, e.g. ▪ Increase customer satisfaction ▪ Increase average revenue per game ▪ Improve quality ▪ Reduce staff turnover ▪ Reduce lead time Every day operational work, e.g. ▪ Incident handling ▪ Road map delivery ▪ Solve customer support tickets ▪ Month end financial reporting ▪ Salary review ▪ Staff meetings
“Culture eats strategy for breakfast” – Peter Drucker Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What eats culture for breakfast? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Organization wide Behaviors! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis driven Systematically Experiment to learn what means generates what results Test and verify, don’t assume Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Values Principles Means Results VPMR Model Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus your attention on the means, not the results Way of working and people’s behaviors Outcomes Means (leading) Results (lagging) Our main attention Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leading and Lagging measures Influencable Predictive
Laggging measures Leading measures
Hypothesis Means -> Result Doing M will give R Do M Focus on Leading measurements Observe Leading & Lagging measurements Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Good enough for now, safe enough to try! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
#fail Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
#fail First Attempt In Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the experiments should not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Spice girls question… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Tell me what you want what you really, really want.. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hoshin Kanri (Strategy Deployment) Hoshin Kanri means ‘compass management’ and serves to align the entire organization’s resources and actions with the strategic challenge. A strategic planning process whereby strategic challenges are communicated and translated into action Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Importance of Focus Number of Challenges Challenges achieved 1-3 1-3 4-10 1-2 11-20 0 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Aligned on the strategic Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Actions that supports the Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenges are set together in dialog Leaders Challenge with WHAT & WHY Team Responds with HOW & FEEDBACK Leaders can veto, but not dictate Leaders can veto if the team’s Challenge do not support the main Challenge But the leaders can’t dictate the teams Challenge WHAT & WHY WHAT & WHY HOW & FEEDBACK HOW & FEEDBACK Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge with WHAT & WHY, not HOW Challenge with WHAT & WHY Intent, Boundaries… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Respond with HOW & FEEDBACK Describe HOW & give FEEDBACK on Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com What am I not understanding? Is the Challenge unclear?
Iterate to align Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Ask clarifying questions Adjust the challenge
Hypothesis WHAT & WHY Prediction of response Give the Challenge Listen to the HOW & FEEDBACK Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com It's a scientific routine for achieving tough Challenges
Vision Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Vision: To boldly go where no brick has been before! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Current Condition
Challenge: …We choose to go to the moon in this decade… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Current Condition
Current Condition Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 55% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leaders coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge with WHAT & WHY, not HOW Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leaders can veto, but not dictate Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Team responds with HOW & FEEDBACK Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Motivation Purpose MasterAutonomy Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
True Lean/Agile Leadership style Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis driven Alignment with Hoshin Kanri Daily habit Toyota Kata
Think of every decision as a Hypothesis that needs to be tested Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create alignment on the Spice Girls question through dialog Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Establish daily habits to execute in the midst of the Whirlwind Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Q & AHåkan Forss Mail: hakan_forss@hotmail.com Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

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Make strategy happen with Hoshin Kanri and Toyota Kata Agile Australia

  • 1. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 3. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. Agile Coach Flow Sensei The Plumber Toyota Kata Geek International Speaker Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. I’m a huge LEGO fan! DISCLAIMER LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. Three parts of strategy execution Stroke of the Pen Whirlwind Behavior change Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Three parts of strategy execution Stroke of the Pen Controllable actions, e.g. Expand staff Invest in new data center Enter new markets Invest in new support systems Change of vendor Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Three parts of strategy execution Whirlwind Every day operational work, e.g. Incident handling Road map delivery Solve customer support tickets Month end financial reporting Staff meetings Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Three parts of strategy execution Behavior change Behavioural change to achieve our strategy, e.g. Increase customer satisfaction Increase average revenue per game Improve quality Reduce staff turnover Reduce lead time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. Daily Work Working with the Challenge Whirlwind Behavioral Change, e.g. ▪ Increase customer satisfaction ▪ Increase average revenue per game ▪ Improve quality ▪ Reduce staff turnover ▪ Reduce lead time Every day operational work, e.g. ▪ Incident handling ▪ Road map delivery ▪ Solve customer support tickets ▪ Month end financial reporting ▪ Salary review ▪ Staff meetings
  • 11. “Culture eats strategy for breakfast” – Peter Drucker Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. What eats culture for breakfast? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. Organization wide Behaviors! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Hypothesis driven Systematically Experiment to learn what means generates what results Test and verify, don’t assume Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Hypothesis Prediction Experiment Observation Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. Values Principles Means Results VPMR Model Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. Focus your attention on the means, not the results Way of working and people’s behaviors Outcomes Means (leading) Results (lagging) Our main attention Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Leading and Lagging measures Influencable Predictive
  • 21. Hypothesis Means -> Result Doing M will give R Do M Focus on Leading measurements Observe Leading & Lagging measurements Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. experiment Verb /ɪkˈsper.ɪ.ment/ to try something in order to discover what it is like or find out more about it. What is an Experiment? Good enough for now, safe enough to try! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. #fail Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. #fail First Attempt In Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. Expect at least 50% of the experiments should not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 31. Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. The Spice girls question… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. Tell me what you want what you really, really want.. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 34. Hoshin Kanri (Strategy Deployment) Hoshin Kanri means ‘compass management’ and serves to align the entire organization’s resources and actions with the strategic challenge. A strategic planning process whereby strategic challenges are communicated and translated into action Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. The Importance of Focus Number of Challenges Challenges achieved 1-3 1-3 4-10 1-2 11-20 0 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Aligned on the strategic Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Actions that supports the Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Challenges are set together in dialog Leaders Challenge with WHAT & WHY Team Responds with HOW & FEEDBACK Leaders can veto, but not dictate Leaders can veto if the team’s Challenge do not support the main Challenge But the leaders can’t dictate the teams Challenge WHAT & WHY WHAT & WHY HOW & FEEDBACK HOW & FEEDBACK Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Challenge with WHAT & WHY, not HOW Challenge with WHAT & WHY Intent, Boundaries… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Respond with HOW & FEEDBACK Describe HOW & give FEEDBACK on Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 42. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com What am I not understanding? Is the Challenge unclear?
  • 45. Iterate to align Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Ask clarifying questions Adjust the challenge
  • 46. Hypothesis WHAT & WHY Prediction of response Give the Challenge Listen to the HOW & FEEDBACK Learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Hypothesis driven Alignment Daily habit Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 50. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 51. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 52. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 53. Planning Phase Understand Direction Grasp Current Condition Executing Phase Set the Next Target Condition Experiment toward Target Condition Repeat Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com It's a scientific routine for achieving tough Challenges
  • 54. Vision Current Condition Target Condition Challenge Target Condition Target Condition Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 55. Vision: To boldly go where no brick has been before! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 57. Challenge: …We choose to go to the moon in this decade… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 58. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 59. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 60. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 61. Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Target Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 63. Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Current Condition
  • 64. Current Condition Challenge Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. Focus process Continuous Integration process Challenge RED is really RED Target Condition Achieve by: in one month 40% RED that should have been GREEN Actual Condition 55% RED that should have been GREEN PDCA Cycle Records Obstacle parking lot 0% 20% 40% 60% 80% 100% Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 66. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 67. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 68. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 69. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 70. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 71. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 72. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 73. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 74. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com Experiment toward Target Condition
  • 75. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 76. Leaders coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 77. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 78. Challenge with WHAT & WHY, not HOW Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 79. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 80. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 81. Leaders can veto, but not dictate Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 82. Team responds with HOW & FEEDBACK Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 83. Motivation Purpose MasterAutonomy Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 84. True Lean/Agile Leadership style Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 86. Think of every decision as a Hypothesis that needs to be tested Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 87. Create alignment on the Spice Girls question through dialog Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 88. Establish daily habits to execute in the midst of the Whirlwind Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 89. Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center Mission:AS11 Roll:44 Frame:6548 Composite Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 90. Q & AHåkan Forss Mail: [email protected] Twitter: @hakanforss Blog: http://hakanforss.wordpress.com Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com