Managing software quality in an organization lecture 3
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A quality management system (QMS) describes processes that ensure and demonstrate the quality of products and services. It emphasizes procedures, continual improvement, meeting requirements, and ensuring quality through effective employee training, process standardization, and documentation. A successful QMS analyzes records to prevent errors and requires that processes, operations, and monitoring are defined and effective.
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Web testingAbdul Basit The document discusses various aspects of web testing including:
1) Features that make websites complex such as customizable layouts, dynamic content, and compatibility with different browsers and devices.
2) The basics of web testing including treating each page as a "black box" and creating a state table to map connections between pages.
3) Elements to test on web pages including text, hyperlinks, graphics, forms, and other features; and ensuring proper loading, sizing, and functionality across different browsers, versions, and devices.
Testing the documentation
Testing the documentationAbdul Basit Types of software documentation include packaging, marketing materials, warranties, end user license agreements, labels, installation instructions, user manuals, online help, tutorials, samples, examples, and error messages. Software documentation is an important part of the overall software product that users interact with. Good documentation improves usability, reliability, and lowers support costs by helping users understand and correctly use the software. As a software tester, documentation should be treated with the same level of attention and testing as the code itself to ensure a high quality overall product.
Testing software security
Testing software securityAbdul Basit A secure product protects customers' information and system resources from unauthorized access. As a software tester, it is important to understand why hackers may try to break into software in order to think of where security vulnerabilities could exist. Threat modeling involves assembling a team to identify assets, architecture, potential threats, and their risks to find areas of the software's features that may be vulnerable to security issues. Testing for security bugs should approach testing as "test-to-fail" by attacking the software like a hacker would to assume every feature could have a vulnerability.
Testing fundamentals
Testing fundamentalsAbdul Basit The document discusses fundamentals of testing, including black-box and white-box testing techniques. It also provides details on reviewing product specifications, such as pretending to be the customer, researching standards and guidelines, and reviewing similar software. Key aspects to check in specifications include completeness, accuracy, and precision. Testing techniques covered include equivalence partitioning and boundary value analysis for black-box testing and unit testing, code analysis and coverage for white-box.
Test planning
Test planningAbdul Basit The document discusses test planning and outlines several topics that should be addressed in a test plan, including high-level expectations, people and resources, definitions, test phases and strategies, resource requirements, tester assignments, schedules, test cases, bug reporting, metrics, and risks. The overall goal of test planning is to communicate the testing team's intentions, expectations, and understanding of the testing to be performed.
Test cases planning
Test cases planningAbdul Basit The document discusses the importance of carefully planning test cases for software testing. It outlines four key reasons for planning test cases: organization, repeatability, tracking, and proving testing was conducted. It also discusses the IEEE 829 standard for test design, test cases, and test procedures. The standard provides guidance on what information should be included in test cases, such as identifiers, test items, input/output specifications, and dependencies. It also outlines what should be covered in test procedures, including purpose, procedure steps, logging results, and contingencies.
Software Testing
Software TestingAbdul Basit Software testing involves several key activities: (1) defining test plans and cases to evaluate software attributes and capabilities, (2) executing tests to uncover errors manually or automatically, and (3) analyzing and reporting test results. The objectives of testing include finding errors, validating requirements are met, and ensuring quality. Testers, engineers, and quality assurance groups all perform various testing roles and activities throughout the software development lifecycle. Effective testing requires independence, planning, and understanding that complete testing is impossible due to risks and limitations of time and resources.
Software Compatibility testing
Software Compatibility testingAbdul Basit Compatibility testing ensures that software interacts correctly with other programs. This includes sharing data through various methods such as saving to different file formats, copying and pasting between programs, and transferring data using standards like DDE and OLE. Thorough testing is needed to check compatibility with other platforms, applications, and versions based on high-level standards for user experience as well as low-level technical standards for file formats and communication protocols.
Black box testing
Black box testingAbdul Basit Dynamic black-box testing involves testing software without knowledge of its internal code by entering inputs, observing outputs, and checking results. The document discusses techniques for effective dynamic black-box testing including reducing test cases using equivalence partitioning, identifying boundary conditions, using various data values and states to find bugs, and applying repetition and high loads. It also covers using exploratory testing when requirements are not available and the approaches of test-to-pass and test-to-fail.
Software Automated testing and tools
Software Automated testing and toolsAbdul Basit Automated testing and test tools can speed up the testing process, improve efficiency and accuracy, reduce resource needs, and enable simulation. While tools are not a replacement for testers, they can help testers perform their jobs better. It is important to note that using tools is not always the right choice, and manual testing is still needed in some cases.
Why test software
Why test softwareAbdul Basit The document discusses why testing software is important by providing examples of bugs and failures that could have been avoided with better testing, such as missing names on checks and data conversion errors that caused satellite failures. It then outlines the types of questions testing aims to answer about software functionality, user experience, performance, and readiness. Testing helps identify defects early to save time and money, avoid downtime, and build better applications that satisfy users.
Git Developer Cheatsheet
Git Developer CheatsheetAbdul Basit Git is a version control system that allows for branching and merging of code. GitHub is a hosting service for Git repositories that enables collaboration through features like forking and pull requests. Heroku is a cloud platform that supports various programming languages and allows applications to be deployed through Git pushes. The cheat sheet outlines common Git commands for configuration, branching, merging, staging changes, viewing history and comparing differences. It also provides examples of workflows for contributing to GitHub projects and deploying applications to Heroku.
Static white box testing lecture 12
Static white box testing lecture 12Abdul Basit This document discusses various types of static white box testing techniques including formal reviews, peer reviews, walkthroughs, and inspections. Formal reviews involve following rules and writing a report. Peer reviews involve two programmers reviewing each other's code. Walkthroughs involve a programmer presenting code to reviewers. Inspections are the most formal with trained roles and perspectives. Checklists are provided to review for errors in data declarations, computations, comparisons, control flow, subroutine parameters, and input/output. White box testing finds bugs early by reviewing design and code without executing it.
Software testing lecture 10
Software testing lecture 10Abdul Basit Software testing is focused on finding defects. Important past defects found include missing names on 50,000 social security checks due to a software error, a flaw in nuclear tracking software, data conversion errors that caused the loss of the NASA Mars Climate Orbiter, and a floating point error that caused the loss of the $500 million Ariane 5 rocket. Testing answers questions about functionality, requirements, user experience, compatibility, performance, and scalability to identify defects early and improve customer satisfaction.
Software testing lecture 9
Software testing lecture 9Abdul Basit Software testing involves evaluating a system or program to determine if it meets its requirements and to identify any errors. There are many definitions of software testing but generally it involves executing a program and attempting to find bugs or errors. The objectives of testing are to uncover as many errors as possible, demonstrate the software matches requirements, and validate quality with minimal cost and effort. Testing activities include planning tests, designing and specifying test cases, setting up the environment, executing tests, analyzing results, and managing the testing process. Verification ensures the software is built correctly while validation ensures the right product is being built. Complete testing is impossible so testing is risk-based and must be planned with independence from the developers.
Software quality assurance lecture 1
Software quality assurance lecture 1Abdul Basit This document discusses software quality assurance. It defines software as computer programs, procedures, and documentation related to operating a computer system. Software quality is defined as meeting requirements and user needs/expectations. Quality factors include correctness, reliability, efficiency, integrity, usability, maintainability, flexibility, testability, portability, reusability, and interoperability. Software quality assurance is a planned set of actions to provide confidence that software development/maintenance conforms to requirements and schedules/budgets. The objectives of SQA are to assure acceptable confidence in conforming to functional/managerial requirements during development and maintenance. Three principles of QA are to know what is being done, know what should be done, and know how to
Software measurement lecture 7
Software measurement lecture 7Abdul Basit This document discusses software measurement and identifies key issues that should be measured in projects. It explains that measurement is important to make reasonable decisions but can be time-consuming. The document identifies common issues to measure like schedule, cost, size, quality, ability, and performance. These issues provide important information about staying on budget and time, meeting requirements, and product quality. Measuring the right things is crucial for project success.
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- 1. Managing Software Quality in an Organization By Mr. Fazal Wahab
- 2. Quality Management System • QMS is used to describe a process, which ensures and demonstrates the quality of the products and services provided by the organization. • QMS is a set of procedures/processes, which as a whole form the basis for executing organization’s product/service delivery mechanisms. • QMS begins with a Vision and Mission Statement of the organization committing itself to quality.
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- 4. Quality Management System • Requirements for QMS as per ISO 9001-2000: – Needs to demonstrate its ability to consistently provide the product that meets customer and applicable regulatory requirements, and – Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
- 5. Quality Management System • QMS emphasizes the need for the quality process to be actively managed to ensure that it continues to be effective and efficient. • Software Development organizations must keep constant review of practices and tools they use. • Employees are equally important as practices and tools. • Employees to be properly trained in usage of QMS.
- 6. Quality Management System • Training plays a very important role in quality related activities of an organization. • The QMS must ensure that the employees have the right skills to do their jobs in a professional way. • QMS must also ensure that employees understand their responsibilities. • Successful QMS gives great emphasis to early corrective action.
- 7. Quality Management System • Successful QMS include ways to analyze records and errors to determine their causes and make action plans to prevent errors by eliminating their causes (Root Cause Analysis) • QMS should be auditable. This means that – The development process must be well documented and – Quality records including measurements must be generated throughout the software development process. – Quality records: • Review record of Project Plan • Code review results • Test execution report
- 8. Quality Management System • ISO 9000:2000 requires that organization shall: – Identify the processes needed for the QMS and its application throughout the organization. – Determine the sequence and interaction of these processes. – Determine criteria and methods needed to ensure that both the operation and control of these processes are effective. – Ensure the availability of resources and information necessary to support the operation and monitoring of these processes. – Monitor, measure and analyze these processes, and – Implement actions necessary to achieve planned results and continual improvement of these processes.
- 9. Process Standardization • Needs for process standardization: – Process standardization helps to reduce the problems of training, review, and tool support. – With standard processes/procedures and methods, each project’s experiences can contribute to overall process improvement. – Process standards and definitions provide the basis for process and quality measurement. – Process definition takes time and effort to produce, it is impractical to produce new ones for each software development project.
- 10. Summary of QMS • A QMS is a set of procedures. • Procedures are at the heart of the QMS. • Procedures are the documents which tell staff how to follow a quality system, day to day, in their work. • The QMS is the complete work process, including policies, procedures, tools and resources, both human and technological.