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Suman Chanda, PF2202
Marketing Management
SIMSREE
Production
Concept
• Emphasis On
Producing
Goods
Product
Concept
• Producing
Quality Goods
Selling
Concept
• Aggressive
Selling &
Promotion
Marketing
Concept
• Right products
for Customers
Holistic
Marketing
Concept
• Do
everything
possible
Oldest Concept
Believed That Consumers Prefer Available Goods
Focus Is On Efficient Production And Mass Distribution
This Orientation Makes Sense In Developing Countries
Efforts On Reducing Costs To Provide Inexpensive Goods
Focus Is On Making Superior Goods
Believed That Consumers Prefer Goods With Best Quality
& Innovative Features
Importance Is Given To Improvising The Product
Less Focus On Consumers Need
Goods Sell Themselves
Aggressive Selling And Promotion Effort
Sell More Stuff To More People And More Often
Used With Goods Which Buyers Usually Don’t Think Of
Buying (Unsought Goods) Such As Insurance
Sell What Is Made Not What Market Wants
Carries High Risk As Can Result Into Negative Word Of
Mouth
•
•
•
•
•
Emerged In Mid 1950s
Acknowledges That Everything Matters In Marketing
Components
Relationship
Marketing
Integrated
Marketing
Internal
marketing
Social
Responsibility
Marketing
Build Mutually Satisfying Long Term
Relationship
Key Parties Being Customers, Suppliers,
Distributors And Marketing Partners
Focus Is On Developing A Market
Network Of Customers, Employees,
Suppliers, Retailers, Ad Agencies, Etc.
Objective Is To Built Mutually Profitable
Business Relationship Which Will Make
Profits To Follow
Integrated
Marketing
Marketing Activities Are
Employed To Communicate & Deliver
Value In A Co-ordinated Manner
Use of Marketing Mix – The 4 Ps
Influence Trade Channels As Well
Final Consumers Using Offering Mix
and Communication Mix
Offering Mix – Product, Price and
Services
Communication Mix – Advertising,
Sales Promotion, PR, Events &
Experiences, Direct Marketing and
Personal Selling
Internal Marketing
Ensuring that everyone in the
organisation embraces appropriate
marketing principles
Task of hiring, training and
motivating employees who want to
serve customers well
No sense in promising excellent
services unless the employees are
ready for it
Works at two levels – Marketing
Research and Marketing functions
like advertising, customer service,
and product management
Marketing functions must be co-
ordinated from the point of view of
the customer
Marketers consider the role that they are
playing and could play in terms of social
welfare
Understanding broader concepts and ethical,
environmental, legal and social context of
marketing activities
Social Responsibility
Marketing
Focus is on enhancing social welfare
Begins At Focus Means Profit
Marketing Concept
Target
Market
Customer
Needs
Co-ordinated
Marketing
Customer
Satisfaction
Selling Concept
Factory Products Means Profit

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Market Mgmt Suman Assignment.pptx

  • 1. Suman Chanda, PF2202 Marketing Management SIMSREE
  • 2. Production Concept • Emphasis On Producing Goods Product Concept • Producing Quality Goods Selling Concept • Aggressive Selling & Promotion Marketing Concept • Right products for Customers Holistic Marketing Concept • Do everything possible
  • 3. Oldest Concept Believed That Consumers Prefer Available Goods Focus Is On Efficient Production And Mass Distribution This Orientation Makes Sense In Developing Countries Efforts On Reducing Costs To Provide Inexpensive Goods
  • 4. Focus Is On Making Superior Goods Believed That Consumers Prefer Goods With Best Quality & Innovative Features Importance Is Given To Improvising The Product Less Focus On Consumers Need Goods Sell Themselves
  • 5. Aggressive Selling And Promotion Effort Sell More Stuff To More People And More Often Used With Goods Which Buyers Usually Don’t Think Of Buying (Unsought Goods) Such As Insurance Sell What Is Made Not What Market Wants Carries High Risk As Can Result Into Negative Word Of Mouth
  • 7. Acknowledges That Everything Matters In Marketing Components Relationship Marketing Integrated Marketing Internal marketing Social Responsibility Marketing
  • 8. Build Mutually Satisfying Long Term Relationship Key Parties Being Customers, Suppliers, Distributors And Marketing Partners Focus Is On Developing A Market Network Of Customers, Employees, Suppliers, Retailers, Ad Agencies, Etc. Objective Is To Built Mutually Profitable Business Relationship Which Will Make Profits To Follow
  • 9. Integrated Marketing Marketing Activities Are Employed To Communicate & Deliver Value In A Co-ordinated Manner Use of Marketing Mix – The 4 Ps Influence Trade Channels As Well Final Consumers Using Offering Mix and Communication Mix Offering Mix – Product, Price and Services Communication Mix – Advertising, Sales Promotion, PR, Events & Experiences, Direct Marketing and Personal Selling
  • 10. Internal Marketing Ensuring that everyone in the organisation embraces appropriate marketing principles Task of hiring, training and motivating employees who want to serve customers well No sense in promising excellent services unless the employees are ready for it Works at two levels – Marketing Research and Marketing functions like advertising, customer service, and product management Marketing functions must be co- ordinated from the point of view of the customer
  • 11. Marketers consider the role that they are playing and could play in terms of social welfare Understanding broader concepts and ethical, environmental, legal and social context of marketing activities Social Responsibility Marketing Focus is on enhancing social welfare
  • 12. Begins At Focus Means Profit Marketing Concept Target Market Customer Needs Co-ordinated Marketing Customer Satisfaction Selling Concept Factory Products Means Profit