mCarbon Tech Innovation pvt ltd
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mcarbon Tech Innovation Pvt. Ltd. is a leading provider of value-added services for telecommunications companies, servicing over 400 million subscribers through innovative technology and products such as call management and customer engagement solutions. The company has received multiple awards for its contributions to the telecom sector, including recognition from Nasscom and Red Herring. With a strong emphasis on customer value management and operational efficiency, mcarbon aims to enhance revenue and improve customer loyalty for telecom operators worldwide.
![Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved.
OUR JOURNEY
Founded, a
pioneer in white-
labeled, Value
Added Products
and Services
[VAS] for opcos
& enterprises.
Privately held and
received VC funding
from U.S. based
Canaan Partners
Developed industry’s
first network app
framework Greenroom,
which is deployed across
leading operators.
mCarbon is servicing
total base of over 400
million subs across all
major Telco’s across
the globe.
Deployed Red Hat
Solutions to Deliver
Technology that Drives
Telecom Innovation.
Best “Valued Partner”
Award for Innovation
from Bharti Airtel.
Delivers Versatile Call
Management Service
for Major Carriers in
India.
Recognized by
NASSCOM Emerge
Forum in the League of
Top 10 Companies.
2008 2009 2010
Helped implement
TRAI’s consumer
oriented DND (Do
Not Disturb)
across all major
Telco’s.
2011
Team of 150 +people
based out of India and
capable of supporting
any geography of the
world either directly
or via partner
ecosystem.
2012 2013
Awarded as the
“Most promising
private
technology
venture in Asia”
by Red Herring
Top 100 Asia 2013](https://image.slidesharecdn.com/mcarboncorporatebrief2014-140616025422-phpapp02/85/mCarbon-Tech-Innovation-pvt-ltd-2-320.jpg)
mCarbon Tech Innovation pvt ltd
- 1. CORPORATE BRIEF Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved.
- 2. Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved. OUR JOURNEY Founded, a pioneer in white- labeled, Value Added Products and Services [VAS] for opcos & enterprises. Privately held and received VC funding from U.S. based Canaan Partners Developed industry’s first network app framework Greenroom, which is deployed across leading operators. mCarbon is servicing total base of over 400 million subs across all major Telco’s across the globe. Deployed Red Hat Solutions to Deliver Technology that Drives Telecom Innovation. Best “Valued Partner” Award for Innovation from Bharti Airtel. Delivers Versatile Call Management Service for Major Carriers in India. Recognized by NASSCOM Emerge Forum in the League of Top 10 Companies. 2008 2009 2010 Helped implement TRAI’s consumer oriented DND (Do Not Disturb) across all major Telco’s. 2011 Team of 150 +people based out of India and capable of supporting any geography of the world either directly or via partner ecosystem. 2012 2013 Awarded as the “Most promising private technology venture in Asia” by Red Herring Top 100 Asia 2013
- 3. WHAT WE DO, Monetize Telco Network Assets Revenue Enhancement Customer Value Management Network Enablers Our products and solutions are high impact applications in Customer Value Management, Network Enablement Tools, ARPU Enhancer, and Operational Efficiency where mCarbon technology is employed based on industry best practices. Aligned to market leading vendors and consultancies to bring the best solutions to market enabling Telco’s to innovate. Increase competitiveness through reduced cycle-times, through self service analysis and reporting. Create effective retention and acquisition strategies with our customer insight and personalized Telco offerings. Drive recurring revenue from ongoing support and through sale of services through our products.
- 4. Our PRODUCTS and SERVICES Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved. MICRO Credit Platform Balance Transfer Talk-time Loan Data Usage Loan Bad Debt Management Cross-sell & Up-sell Integrations End of Call Notification Call Management Suite Advanced Customer Self-care Ad Messaging Engine Voice Call Monetization Platform mCarbon is the world’s largest Usage and Customer Engagement Solution provider.
- 5. Telecom Operator Advantage Snippets Increase ARPU Customer Acquisition Churn Management Usage & Retention Subscriber Loyalty Risk Mitigation Network Optimization Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved. OUR CAPABILITIES Customer Reach Monetization Channel Customer Loyalty Smartphone World Operator’s Advantage SMS & Network Pipes Customer Usage Data Analytics Development & Testing Intelligent Cross-sell & Up-sell
- 6. Revenue Enhancement Talk-time Commerce Intellience - EOCN Campaign Manager One SIM Recharge • T-Commerce solution is a multi-channel electronic system that complements the traditional physical prepaid vouchers already in use. • Intellience notifies customer about offers and new services based on individual customer attributes to offer them personalized service recommendations at the end of a call. • Campaign Manager offers a comprehensive approach for creation, execution, delivery and monitoring of scheduled interactive surveys, promotional alerts and key messages. • One SIM Recharge System brings together Telcos recharge distribution, retailers and customers in an extremely seamless and proficient manner and completely eliminates all the troubles associated with getting a recharge done.
- 7. Customer Value Management Call Management Suite Data & On-Device mGratification & Loyalty • Advanced Call Manager can be used as a spam call blocker or a personal assistant for handling business calls even while roaming. There are additional features like contacts backup, voice call completion, pre-call announcement, missed call alert and SMS screening. • Mobile Self-care and On‐Device Portal is a mobile-ready integration that gives direct access to user for all services through application interface. • Sponsored Call & Messaging offers alternate ways of increasing revenue sources by diversifying revenue streams from subscribers to advertisers and increasing subscriber loyalty.
- 8. Network Enablers USSD Suite Messaging Suite Intelligent Networks Feature Delivery Single API Service Brokering • Simplify network consolidation and migration • Increase your revenue with "sticky” blended services • Streamline network management • Extend the value of your existing service platforms • Select best-of-breed components and avoid vendor lock-in • Create a seamless service experience, regardless of access technology. • Deliver customer-centric solutions that solve challenging problems, exploit business opportunities and create sustainable competitive advantage
- 9. OUR CLIENTS Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved.
- 10. Confidential . Copyright © mCarbon Tech Innovation Pvt. Ltd., India, 2014. All rights reserved. THANK YOU Corporate Headquarters mCarbon Tech Innovation A-90, Sector 2, Noida - 201301 Uttar Pradesh, India Telephone: 0120-4502400 Fax: 0120-4502431 E-Mail: [email protected]
Editor's Notes
- #3: Who are we – timelines, 2008, 2009, 2010, 2011, 2012