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Managing	
  ESI	
  to	
  Control	
  	
  
Costs	
  in	
  E-­‐discovery	
  
Kelly	
  Twigger,	
  Esq.	
  
ESI	
  A=orneys	
  LLC	
  
October	
  20,	
  2010	
  
Kelly	
  Twigger	
  
owner	
  and	
  founder	
  
ESI	
  A=orneys	
  
Former	
  partner	
  Quarles	
  &	
  Brady	
  LLP	
  
Guest	
  lecturer,	
  Marque=e	
  University	
  Law	
  School	
  
Milwaukee	
  Business	
  Journal:	
  Forty	
  Under	
  40	
  Class	
  of	
  2010	
  
E-­‐discovery	
  expert	
  
Kentucky	
  basketball	
  fanaUc	
  
Official	
  Host	
  Kentucky	
  Derby	
  
First	
  Computer:	
  	
  IBM	
  AS2	
  
First	
  Blog	
  Post:	
  	
  December	
  2007	
  
First	
  Tweet:	
  	
  August	
  2009	
  
DISCUSSION	
  TOPICS	
  |	
  
•  The	
  challenges	
  of	
  e-­‐discovery	
  
•  Understanding	
  the	
  costs	
  of	
  e-­‐discovery	
  
•  The	
  big	
  picture	
  of	
  informaUon	
  management	
  	
  
•  Establishing	
  a	
  process	
  for	
  implemenUng	
  legal	
  
holds	
  	
  
•  An	
  overview	
  of	
  the	
  cost	
  breakdown	
  to	
  
produce	
  ESI	
  
THE	
  CHALLENGES	
  OF	
  E-­‐DISCOVERY	
  |	
  
•  LocaUon,	
  locaUon,	
  locaUon	
  
•  Lack	
  of	
  understanding	
  of	
  technology	
  
•  Silo	
  behavior	
  of	
  business	
  funcUons	
  within	
  
organizaUon	
  
•  TradiUonal	
  role	
  of	
  IT	
  –	
  building	
  the	
  bookshelves	
  
•  CollaboraUon	
  between	
  legal,	
  records,	
  IT	
  and	
  
business	
  funcUons	
  to	
  establish	
  goals	
  for	
  
informaUon	
  management	
  to	
  meet	
  business	
  and	
  
legal	
  needs	
  
THE	
  CHALLENGES	
  OF	
  ESI	
  |	
  THE	
  ROLE	
  OF	
  IT	
  
THE	
  CHALLENGES	
  OF	
  ESI	
  |	
  REDEFINING	
  ROLES	
  
Let	
  us	
  know	
  what	
  you	
  
need,	
  and	
  we’ll	
  find	
  it	
  
or	
  build	
  it	
  for	
  you.	
  	
  	
  
THE	
  CHALLENGES	
  OF	
  ESI	
  |	
  REDEFINING	
  ROLES	
  
Help	
  us	
  understand	
  what	
  
you	
  need	
  to	
  do	
  to	
  meet	
  
your	
  legal	
  needs	
  and	
  let’s	
  
discuss	
  the	
  impact	
  on	
  and	
  
collaboraUon	
  with	
  IT.	
  	
  
UNDERSTANDING	
  THE	
  COSTS|	
  TRANSLATING	
  GB	
  TO	
  $$	
  
65%	
  of	
  total	
  
costs	
  
INFORMATION	
  MANAGEMENT	
  |	
  THE	
  BIG	
  PICTURE	
  
Policies	
  and	
  	
  
Procedures	
  
Email	
  
Management	
  
RetenUon	
  
Schedule	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  E-­‐discovery	
  
	
  	
  Guide	
  
Data	
  
Map	
  
ESTABLISHING	
  A	
  PROCESS|	
  
BUILDING	
  AN	
  INVENTORY	
  |	
  IDENTIFYING	
  SOURCES	
  	
  
COST	
  BREAKDOWN|	
  HOW	
  MUCH	
  INFO	
  IS	
  THERE?	
  
•  ESI	
  measured	
  in	
  quanUty	
  of	
  info,	
  not	
  pages	
  
 8	
  bits	
  =	
  1	
  byte	
  
 1,024	
  bytes	
  =	
  1	
  kilobyte	
  (KB)	
  	
  
 1,024	
  KB	
  =	
  1	
  megabyte	
  (MB)	
  	
  
 1,024	
  MB	
  =	
  1	
  gigabyte	
  (GB)	
  (75,000	
  pages)	
  
 1,024	
  GB	
  =	
  1	
  terabyte	
  (TB)	
  (250	
  billion	
  pages)	
  
 1,024	
  TB	
  =	
  1	
  petabyte	
  (PB)	
  
COST	
  BREAKDOWN|	
  ESI	
  REVIEW	
  COSTS	
  
Cost	
  of	
  Review	
  =	
   Number	
  of	
  
Review	
  Hours	
  
X	
  
Hourly	
  
Rate	
  
Average	
  Review	
  Rates:	
  
Using	
  Concordance/SummaUon	
  –	
  40-­‐60	
  docs/hour	
  
Using	
  online	
  review	
  plaoorm	
  with	
  advanced	
  
features	
  –	
  100-­‐150	
  docs/hour	
  
Using	
  concept	
  clustering	
  tools	
  –	
  300	
  docs/hour	
  	
  
70%	
  faster	
  review	
  rates	
  with	
  concept	
  
clustering,	
  near	
  de-­‐duplicaUon	
  and	
  email	
  
thread	
  grouping	
  	
  
*Based	
  on	
  median	
  value	
  of	
  15,791	
  for	
  files	
  per	
  GB	
  provided	
  by	
  EDRM	
  benchmark	
  at	
  h=p://www.edrm.net	
  
**Assumes	
  review	
  rate	
  of	
  350	
  documents	
  per	
  hour	
  	
  
COST	
  BREAKDOWN|	
  ESI	
  REVIEW	
  COSTS	
  
*Based	
  on	
  median	
  value	
  of	
  15,791	
  for	
  files	
  per	
  GB	
  provided	
  by	
  EDRM	
  benchmark	
  at	
  h=p://www.edrm.net	
  
**Assumes	
  review	
  rate	
  of	
  350	
  documents	
  per	
  hour	
  	
  
Examples:	
  	
  	
  
Cost	
  for	
  2GB	
  Review	
  (31,562	
  documents*)	
  
Using	
  SummaUon/Concordance	
  	
  	
  	
  	
  
	
  631	
  hours	
  **	
   X	
   $200	
   =	
  	
  	
  	
  	
  $126,200	
  
Using	
  web-­‐based	
  review	
  plaoorm	
  	
  	
  
287	
  hours	
  ^	
   X	
   $200	
   =	
  	
  	
  	
  	
  $57,400	
  
105	
  hours”	
  	
  	
  	
  	
  	
  	
  	
  	
  X	
  	
  	
  	
  	
  	
  	
  	
  	
  $200	
  	
  	
  	
  	
  	
  =	
  	
  	
  	
  	
  $21,000	
  
Using	
  Concept	
  AnalyUcs,	
  near	
  de-­‐duplicaUon	
  and	
  
email	
  thread	
  grouping	
  
COST	
  BREAKDOWN|	
  ESI	
  REVIEW	
  COSTS	
  
Examples:	
  
Cost	
  for	
  57.7GB	
  Review	
  (911,140	
  documents*)	
  
Using	
  SummaUon/Concordance	
  	
  	
  	
  	
  
22,778	
  hours	
  **	
   X	
   $200	
   =	
  	
  	
  	
  	
  $4,555,703	
  
Using	
  web-­‐based	
  review	
  plaoorm	
  	
  	
  
8283	
  hours	
  ^	
   X	
   $200	
   =	
  	
  	
  	
  	
  $1,656,618	
  
Using	
  concept	
  analyUcs,	
  near	
  de-­‐duplicaUon	
  and	
  email	
  
thread	
  grouping	
  	
  
3037”	
  	
  	
  	
  	
  	
  	
  	
  	
  X	
  	
  	
  	
  	
  	
  	
  	
  	
  $200	
  	
  	
  	
  	
  	
  =	
  	
  	
  	
  	
  $607,426	
  
*Based	
  on	
  median	
  value	
  of	
  15,791	
  for	
  files	
  per	
  GB	
  provided	
  by	
  EDRM	
  benchmark	
  at	
  h=p://www.edrm.net	
  
**Assumes	
  review	
  rate	
  of	
  50	
  documents	
  per	
  hour	
  	
  
^Assumes	
  review	
  rate	
  of	
  110	
  documents	
  per	
  hour	
  
“Assumes	
  review	
  rate	
  of	
  300	
  documents	
  per	
  hour	
  
FINAL	
  TIPS|MANAGING	
  E-­‐DISCOVERY	
  COSTS	
  
•  Get	
  big	
  picture	
  for	
  project	
  established	
  and	
  team	
  
in	
  place	
  before	
  you	
  begin	
  
•  Prepare,	
  prepare,	
  prepare	
  for	
  Rule	
  26	
  
conference;	
  get	
  agreement	
  on	
  preservaUon	
  
obligaUon	
  upfront;	
  interview	
  all	
  key	
  witnesses	
  
•  Get	
  expert	
  advice	
  at	
  the	
  outset	
  on	
  best	
  way	
  to	
  
proceed;	
  constantly	
  changing	
  technology	
  
•  Ask	
  every	
  quesUon	
  –	
  constant	
  educaUon	
  
•  Be	
  prepared	
  to	
  adjust	
  on	
  the	
  fly	
  	
  
QuesTons?	
  
Kelly	
  Twigger	
  
ESI	
  A=orneys	
  LLC	
  
ktwigger@esia=orneys.com	
  
p:	
  	
  414.375.2015	
  
f:	
  	
  414.375.2016	
  
h=p://esia=orneys.com	
  

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Managing ESI to Control Costs in E-discovery

  • 1. Managing  ESI  to  Control     Costs  in  E-­‐discovery   Kelly  Twigger,  Esq.   ESI  A=orneys  LLC   October  20,  2010  
  • 2. Kelly  Twigger   owner  and  founder   ESI  A=orneys   Former  partner  Quarles  &  Brady  LLP   Guest  lecturer,  Marque=e  University  Law  School   Milwaukee  Business  Journal:  Forty  Under  40  Class  of  2010   E-­‐discovery  expert   Kentucky  basketball  fanaUc   Official  Host  Kentucky  Derby   First  Computer:    IBM  AS2   First  Blog  Post:    December  2007   First  Tweet:    August  2009  
  • 3. DISCUSSION  TOPICS  |   •  The  challenges  of  e-­‐discovery   •  Understanding  the  costs  of  e-­‐discovery   •  The  big  picture  of  informaUon  management     •  Establishing  a  process  for  implemenUng  legal   holds     •  An  overview  of  the  cost  breakdown  to   produce  ESI  
  • 4. THE  CHALLENGES  OF  E-­‐DISCOVERY  |   •  LocaUon,  locaUon,  locaUon   •  Lack  of  understanding  of  technology   •  Silo  behavior  of  business  funcUons  within   organizaUon   •  TradiUonal  role  of  IT  –  building  the  bookshelves   •  CollaboraUon  between  legal,  records,  IT  and   business  funcUons  to  establish  goals  for   informaUon  management  to  meet  business  and   legal  needs  
  • 5. THE  CHALLENGES  OF  ESI  |  THE  ROLE  OF  IT  
  • 6. THE  CHALLENGES  OF  ESI  |  REDEFINING  ROLES   Let  us  know  what  you   need,  and  we’ll  find  it   or  build  it  for  you.      
  • 7. THE  CHALLENGES  OF  ESI  |  REDEFINING  ROLES   Help  us  understand  what   you  need  to  do  to  meet   your  legal  needs  and  let’s   discuss  the  impact  on  and   collaboraUon  with  IT.    
  • 8. UNDERSTANDING  THE  COSTS|  TRANSLATING  GB  TO  $$   65%  of  total   costs  
  • 9. INFORMATION  MANAGEMENT  |  THE  BIG  PICTURE   Policies  and     Procedures   Email   Management   RetenUon   Schedule                        E-­‐discovery      Guide   Data   Map  
  • 11. BUILDING  AN  INVENTORY  |  IDENTIFYING  SOURCES    
  • 12. COST  BREAKDOWN|  HOW  MUCH  INFO  IS  THERE?   •  ESI  measured  in  quanUty  of  info,  not  pages    8  bits  =  1  byte    1,024  bytes  =  1  kilobyte  (KB)      1,024  KB  =  1  megabyte  (MB)      1,024  MB  =  1  gigabyte  (GB)  (75,000  pages)    1,024  GB  =  1  terabyte  (TB)  (250  billion  pages)    1,024  TB  =  1  petabyte  (PB)  
  • 13. COST  BREAKDOWN|  ESI  REVIEW  COSTS   Cost  of  Review  =   Number  of   Review  Hours   X   Hourly   Rate   Average  Review  Rates:   Using  Concordance/SummaUon  –  40-­‐60  docs/hour   Using  online  review  plaoorm  with  advanced   features  –  100-­‐150  docs/hour   Using  concept  clustering  tools  –  300  docs/hour     70%  faster  review  rates  with  concept   clustering,  near  de-­‐duplicaUon  and  email   thread  grouping     *Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net   **Assumes  review  rate  of  350  documents  per  hour    
  • 14. COST  BREAKDOWN|  ESI  REVIEW  COSTS   *Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net   **Assumes  review  rate  of  350  documents  per  hour     Examples:       Cost  for  2GB  Review  (31,562  documents*)   Using  SummaUon/Concordance            631  hours  **   X   $200   =          $126,200   Using  web-­‐based  review  plaoorm       287  hours  ^   X   $200   =          $57,400   105  hours”                  X                  $200            =          $21,000   Using  Concept  AnalyUcs,  near  de-­‐duplicaUon  and   email  thread  grouping  
  • 15. COST  BREAKDOWN|  ESI  REVIEW  COSTS   Examples:   Cost  for  57.7GB  Review  (911,140  documents*)   Using  SummaUon/Concordance           22,778  hours  **   X   $200   =          $4,555,703   Using  web-­‐based  review  plaoorm       8283  hours  ^   X   $200   =          $1,656,618   Using  concept  analyUcs,  near  de-­‐duplicaUon  and  email   thread  grouping     3037”                  X                  $200            =          $607,426   *Based  on  median  value  of  15,791  for  files  per  GB  provided  by  EDRM  benchmark  at  h=p://www.edrm.net   **Assumes  review  rate  of  50  documents  per  hour     ^Assumes  review  rate  of  110  documents  per  hour   “Assumes  review  rate  of  300  documents  per  hour  
  • 16. FINAL  TIPS|MANAGING  E-­‐DISCOVERY  COSTS   •  Get  big  picture  for  project  established  and  team   in  place  before  you  begin   •  Prepare,  prepare,  prepare  for  Rule  26   conference;  get  agreement  on  preservaUon   obligaUon  upfront;  interview  all  key  witnesses   •  Get  expert  advice  at  the  outset  on  best  way  to   proceed;  constantly  changing  technology   •  Ask  every  quesUon  –  constant  educaUon   •  Be  prepared  to  adjust  on  the  fly    
  • 17. QuesTons?   Kelly  Twigger   ESI  A=orneys  LLC   ktwigger@esia=orneys.com   p:    414.375.2015   f:    414.375.2016   h=p://esia=orneys.com