Mule tcat server - common problems and solutions

Jul 19, 2016Download as PPTX, PDF0 likes431 views

This document discusses common problems encountered when using Mule TCAT server and provides workarounds. It addresses issues such as servers becoming unreachable when IP addresses change, main screens not appearing in Internet Explorer 7, deployment interruptions when switching browser tabs, monitoring screens disappearing when increasing font size in Firefox, file name issues in Firefox downloads, SSL/TLS handshake exceptions, and the TCAT server service failing to start on Windows. Workarounds include re-registering servers with the current IP, adding sites to the trusted zone, waiting for full deployment before changing tabs, using default font sizes, deleting original files before redownloading, configuring alternative connectors, and verifying JAVA paths.

MULE TCAT SERVER
Fixing Common Problems
Shanky Gupta

PROBLEM 1: UNABLE TO COMMUNICATE
WITH TCAT SERVER
• When servers are registered, they are registered with a specific IP
address. If you are testing on a laptop with a wireless connection and
you move from one location to another, your IP address might change,
and the servers no longer are able to communicate with Tcat Server.

WORKAROUND:
• In this case, you must un-register and re-register the servers with the
current IP address.

PROBLEM 2: MAIN SCREEN DOES NOT
APPEAR
• If you are running Internet Explorer 7 on Windows 2008, you can log
in to Tcat Server but the main screen does not appear.

WORKAROUND:
• To work around this, choose File > Add this site to… > Trusted Sites.

PROBLEM 3: DEPLOYMENT IS
INTERRUPTED
• If you navigate to another tab while a package is being deployed, the
deployment is interrupted.

WORKAROUND:
• To work around this issue, wait for a package to be deployed before
navigating elsewhere.

PROBLEM 4: MONITORING AND
DIAGNOSTIC SCREENS DISAPPEAR
• If you increase the font size on Mozilla Firefox, the monitoring and
diagnostic screens disappear.

WORKAROUND:
• Leave the font size set to the default.

PROBLEM 5: FILENAME PARENTHESES IN
FIREFOX
• If you download the installer more than once, Firefox appends
parentheses to the file name, which causes problems when you try to
run the installer.

WORKAROUND:
• If you must download the installer again, delete the original file first
so that Firefox leaves the original name intact.

PROBLEM 6: SSL/TLS HANDSHAKE
EXCEPTION
• APR Connector Failure using Tomcat 5.5 with Tcat
Errors such as "javax.net.ssl.SSLHandshakeException: Remote
host closed connection during handshake" may result from limitations
within the Tcat Server Administration Console, which cannot
currently pair with SSL/TLS connectors under certain conditions.

WORKAROUNDS:
• Configure the Tomcat servers with an HTTP (non-SSL) connector on a
port that the firewall blocks from the public internet, but not from the
console.
• Configure the Tomcat servers with an AJP (non-SSL) connector on a
port that the firewall blocks from the public internet, but not from the
console.

PROBLEM 7: TCAT FAILS TO START ON
WINDOWS
• Tcat Server service on Windows fails to start

WORKAROUND:
• Open a terminal window and navigate to the Tcat Server
installation/bin directory. Type tcatserver6w and examine the contents
under Java tab. Make sure both JAVA_HOME and JRE_HOME are
pointing to the right path

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Mule tcat server - common problems and solutions

1. MULE TCAT SERVER Fixing Common Problems Shanky Gupta

2. PROBLEM 1: UNABLE TO COMMUNICATE WITH TCAT SERVER • When servers are registered, they are registered with a specific IP address. If you are testing on a laptop with a wireless connection and you move from one location to another, your IP address might change, and the servers no longer are able to communicate with Tcat Server.

3. WORKAROUND: • In this case, you must un-register and re-register the servers with the current IP address.

4. PROBLEM 2: MAIN SCREEN DOES NOT APPEAR • If you are running Internet Explorer 7 on Windows 2008, you can log in to Tcat Server but the main screen does not appear.

5. WORKAROUND: • To work around this, choose File > Add this site to… > Trusted Sites.

6. PROBLEM 3: DEPLOYMENT IS INTERRUPTED • If you navigate to another tab while a package is being deployed, the deployment is interrupted.

7. WORKAROUND: • To work around this issue, wait for a package to be deployed before navigating elsewhere.

8. PROBLEM 4: MONITORING AND DIAGNOSTIC SCREENS DISAPPEAR • If you increase the font size on Mozilla Firefox, the monitoring and diagnostic screens disappear.

9. WORKAROUND: • Leave the font size set to the default.

10. PROBLEM 5: FILENAME PARENTHESES IN FIREFOX • If you download the installer more than once, Firefox appends parentheses to the file name, which causes problems when you try to run the installer.

11. WORKAROUND: • If you must download the installer again, delete the original file first so that Firefox leaves the original name intact.

12. PROBLEM 6: SSL/TLS HANDSHAKE EXCEPTION • APR Connector Failure using Tomcat 5.5 with Tcat Errors such as "javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake" may result from limitations within the Tcat Server Administration Console, which cannot currently pair with SSL/TLS connectors under certain conditions.

13. WORKAROUNDS: • Configure the Tomcat servers with an HTTP (non-SSL) connector on a port that the firewall blocks from the public internet, but not from the console. • Configure the Tomcat servers with an AJP (non-SSL) connector on a port that the firewall blocks from the public internet, but not from the console.

14. PROBLEM 7: TCAT FAILS TO START ON WINDOWS • Tcat Server service on Windows fails to start

15. WORKAROUND: • Open a terminal window and navigate to the Tcat Server installation/bin directory. Type tcatserver6w and examine the contents under Java tab. Make sure both JAVA_HOME and JRE_HOME are pointing to the right path

Mule tcat server - common problems and solutions

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