National Volunteering Forum - Employer Supported Volunteering
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This document outlines the agenda and presentations for the National Volunteering Forum Employer Supported Volunteering event held on November 30, 2015. The event featured discussions on employer supported volunteering (ESV) and building partnerships between companies and voluntary organizations. Presentations explored the benefits of ESV, challenges in partnerships, brokerage roles, and strategies for meaningful short-term engagement beyond the proposed three day government policy. Roundtable discussions focused on challenges organizations face and how brokerage could help build sustainable partnerships.
National Volunteering Forum - Employer Supported Volunteering
- 1. NATIONAL VOLUNTEERING FORUM EMPLOYER SUPPORTED VOLUNTEERING AND BEYOND… 30 NOVEMBER 2015
- 2. JUSTIN DAVIS SMITH DIRECTOR OF VOLUNTEERING AND DEVELOPMENT NCVO
- 3. AGENDA Time Agenda Item Speaker 10.00am Tea and coffee available 10.30am Welcome and introduction Beyond Employer Supported Volunteering Justin Davis-Smith Director of Volunteering and Development, NCVO 10:35am Welcome from host and the IBM approach Mark Wakefield, Corporate Citizenship & Corporate Affairs Manager, IBM UK 10:50am Update from NCVO Emily Graham, Trainee Volunteering Development Policy Officer, NCVO 11.00am ‘On the brink of a game-changer?’ New research commissioned by CIPD and conducted by NCVO’s Institute for Volunteering Research Q & A Katerina Rüdiger, Chief Community Officer, CIPD Andy Curtis, Senior Research Officer, Institute for Volunteering Research, NCVO 11.45am Roundtable discussions Chair 12.30pm Lunch MORNING SESSION
- 4. AGENDA 1.30pm Voluntary Service Overseas Volunteer Centre Swindon Chris Walker, Director of Private Sector Engagement, Voluntary Service Overseas Sue Dunmore, Manager, Volunteer Centre Swindon 2.00pm Q & A Chair 2.15pm Anna Fiorentini, Theatre & Film School Volunteering Matters Anna Fiorentini, Founder and Managing Director Angela Schlenkhoff-Hus, Employee Volunteering Development Manager & Beverly Frain, Head of Employee Volunteering, Volunteering Matters 2.45pm Q & A Chair 3.00pm Roundtable discussions Chair 3.25pm Closing Remarks Chair AFTERNOON SESSION
- 6. MARK WAKEFIELD CORPORATE CITIZENSHIP & CORPORATE AFFAIRS MANAGER IBM UK
- 8. “…we will make volunteering for three days a year a workplace entitlement for people working in large companies and the public sector. People could, for example, volunteer for a local charity, or serve as a school governor.” Conservative Party manifesto:
- 10. “…it has the potential to help strengthen the UK's culture of volunteering” NCVO response:
- 12. ON THE BRINK OF A GAME-CHANGER? EMPLOYER SUPPORTED VOLUNTEERING: BUILDING SUSTAINABLE PARTNERSHIPS BETWEEN COMPANIES AND VOLUNTARY ORGANISATIONS MAIN MESSAGES FROM THE RESEARCH Nick Ockenden
- 13. BACKGROUND TO THE RESEARCH 1 • Commissioned by the Chartered Institute of Personnel and Development (CIPD) to look at partnerships in ESV • Research conducted spring/summer 2015 • Predated Conservative manifesto commitment/policy on ESV Two workshops and 12 telephone interviews, we spoke to: • Companies • Voluntary organisations • Brokers
- 14. PEOPLE IN PAID WORK PARTICIPATING IN ESV 2010/11 – 2013/14 (ENGLAND AND WALES) 1 3.9 4.2 4.6 10.5 10.4 13.3 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 2010/11 2012/13 2013/14 % people in paid work participating in ESV Monthly In last 12 months Source: NCVO Almanac and Community Life Survey
- 15. DIFFERENT TYPES OF ESV - RELEASE 1 TIME OFF TO ENGAGE IN AN EXISTING VOLUNTEERING OPPORTUNITY • Employee released to engage in a volunteering role • Company has no direct role in the volunteering activities
- 16. DIFFERENT TYPES OF ESV - BESPOKE 1 ONE DAY GROUP ACTIVITY • A team from a company visit a voluntary organisation. Over the course of the day they conduct an activity, often paining and decorating. • Often seen as the archetypical ESV activity • Good for team building, popular with companies • Helpful to let volunteers know about the organisation during the day and follow-up with the results of their work
- 17. DIFFERENT TYPES OF ESV - BESPOKE 1 USING SPECIALISED SKILLS/PRO-BONO SUPPORT • Employee uses their specific skills, eg web design, finance etc • Hours can be flexible, and involvement with a voluntary organisation over a period of time • Often very popular with voluntary organisations
- 18. FINDINGS: A MUTUALLY BENEFICIAL ACTIVITY 1 • ESV, when done well, has the potential to create positive benefits for all parties • Positive examples of both one day and specialised ESV activities • Contributes to employee engagement and satisfaction • Volunteering is freely given but not cost free, yet this can be outweighed by the benefits experienced
- 19. FINDINGS: CHALLENGES AND CONFLICTS 1 • Some voluntary organisations find team building activities difficult to facilitate and loss-making to host • Voluntary organisations and brokers can want costs paid for by companies, who can find this off putting • Voluntary organisations often prefer specialised support
- 20. UNDERSTANDING THE PERSPECTIVE OF PARTNERS 2 • Both companies and voluntary organisations have different working cultures, challenges and expectations • Need to understand and examine these at an early stage • Importance of the first contact between the company and the voluntary organisation • A need for mutual understanding of the full range of costs that are involved and who should incur these costs • Different values can be placed on varying types of activity, eg group volunteering versus specialised assistance
- 21. USING THIRD PARTY BROKERS AND INTERMEDIARIES 2 • Brokers and intermediaries can play a key role • A third party can play a vital part in matching the needs of companies and voluntary organisations • Brokerage can be especially beneficial for smaller voluntary organisations and SMEs
- 22. IMPLICATIONS? 2 • What can help to facilitate ESV? • Can anything be done to help ‘match’ partners? • What are the relative merits about volunteers providing generalised versus specialised support?
- 23. EMPLOYER SUPPORTED VOLUNTEERING: HR’S VIEW Katherine Garrett, Senior Community Invesrment Manager, CIPD Monday 30 November 2015
- 24. COMMUNITY INVESTMENT AT CIPD Creating a movement of HR volunteers CIPD approach to its own volunteers Supporting CIPD members and wider HR/employer community with ESV Relationships with charity/voluntary sector Advocacy around volunteering & role of HR Ensuring CIPD walks the talk
- 25. CIPD VOLUNTEER SURVEY 2015: EMPLOYEES’ VIEWS
- 27. THE ISSUE…AND SOME SOLUTIONS
- 28. HOW TO TAKE THIS FORWARD Close partnership with the NCVO (joint work on training for HR) Championing good practice Exploring link between volunteering and L&D Promoting skills-based volunteering Providing employers with initiatives & toolkits Supporting the charity sector Joining up CSR & HR activity
- 29. ROUNDTABLE DISCUSSIONS 1. What challenges do you think the government’s three day employer supported volunteering leave policy poses for you? What benefits? 2. What are the challenges you face in terms of working with charities/business? What support would be useful in supporting you to overcome these challenges? 3. What kind of activities is your organisation planning in relation to Employer Supported Volunteering? What is needed to make the most of the opportunities presented by ESV?
- 30. LUNCH
- 31. CHRIS WALKER DIRECTOR OF PRIVATE SECTOR ENGAGEMENT VOLUNTARY SERVICE OVERSEAS (VSO)
- 33. “This doesn’t exist anywhere else outside of London. We are leading the way and we are making a difference.” Tony Martin, Zurich Community Trust, Chair, Involve Swindon Why it is different ………
- 34. ……Structure • Activity brokered through NCVO Accredited Volunteer Centre • It is business driven • Monthly steering group with Corporate, Charity and Statutory partners • 2 Network days a year for approx 80 attendees • Corporate and statutory donations with multi year commitment . Also one off donations • Donations pays for part time salary and delivery costs • Provides some stability /sustainability
- 35. Brokerage perspective • Ongoing juggling act to match requests from organisations wanting support and business requests • Small local charities can be overwhelmed by support from large corporates, they may not have capacity to deal with or know what to do with people or how to use the skills/time offered .
- 36. Brokerage perspective • Businesses & their employees can think that offering the time of 50 + people for a day is a good thing & don’t realise the amount of time involved in supporting & managing, particularly for small charities • Often at short notice • Very time consuming to meet these requests • Volunteer Centre links can help enable these to happen
- 37. Brokerage perspective • Difference in understanding between a corporate CSR team & an employee on the ground – what a business may say at corporate level is not always understood or easily achievable by an individual employee • Often difficult to unlock Business funding – does it sit with CSR or HR ?Teams have no budget for it
- 38. Brokerage perspective • It’s really important to stress that what may work between 2 big partners (corporate & charity) may not always work out in the regions with smaller charities • Problems of branches managing to release staff etc
- 39. Brokerage perspective • Trying to get people to understand that volunteering and brokerage isn’t free • But you are a charity …….. • Not aware that we have costs in developing opportunities , getting organisations ready to involve corporate volunteers
- 40. Brokerage perspective • Businesses & employees still want to do ‘team building’ ie practical stuff but there are only a few charities that can take advantage of this offering, need to find ways of raising awareness of what is actually needed . • Shift towards donation of skills , micro opportunities and workshops
- 41. What has worked • “I’m learning things I wouldn’t normally learn. I’ve developed skills I’m bringing back into my job.” Emily Jones,Nationwide • Customer Care Training Delivered & hosted by the Swindon Marriott for volunteer receptionists from Citizens Advice Bureau“ • Corporate trustees help us look at our charity from a fresh perspective and bring skills none of us possess” Dressability
- 42. The future…… • Developing Franchise model • Gloucestershire taken it up • Develop links with SMEs
- 43. Contact • Sue Dunmore • [email protected] • Jo Banks • [email protected] • www.involveswindon.co.uk
- 44. QUESTIONS
- 45. ANNA FIORENTINI, FOUNDER & MANAGING DIRECTOR ANNA FIORENTINI THEATRE & FILM SCHOOL
- 46. NOW SEE HOW IT WAS MADE! HTTPS://WWW.YOUTUBE.COM/WATCH?V=MVEV Z0EG4IU&FEATURE=YOUTU.BE
- 48. Beverly Frain, Head of EV [email protected]. uk Angela Schlenkhoff-Hus, Development Manager in EV Angela.Schlenkhoff- [email protected] www.twitter.com/EVmatters
- 49. QUESTIONS
- 50. ROUNDTABLE DISCUSSIONS 1. Drawing on the examples you’ve heard. What approaches to building mutually beneficial relationships with business/charities work well for your organisation? 2. What role could a broker play in helping to you to build these partnerships? Does brokerage need to be more available? 3. How can we sustain engagement beyond 3 days? What might meaningful short term engagement look like?
- 51. CLOSING REMARKS JUSTIN DAVIS SMITH DIRECTOR OF VOLUNTEERING AND DEVELOPMENT