ShapeBlue is a company that specializes in building public and private clouds using CloudStack. The document discusses several new features in CloudStack version 4.13 and 4.14 including constrained custom offerings, unmetered networks, OVA appliance support, zone-specific disk and compute offerings, hereditary tags on recurring snapshots, improved UI branding, and shared template support in the UI. It also outlines ShapeBlue's customers and provides an overview of backup and recovery functionality planned for CloudStack.