nia resume
- 1. CAPABLE LOVING COMPASSIONATE Nia Hamilton 400N. Patriot Dr. Hainesville,IL60030 Phone: 513.293.7860 Email: [email protected] Clinical Nurse Leader Highly qualified professional with extensive clinical experience combined with proven leadership. Evidenced by a high performing emergency department exceeding industry standards in customer service, safety, quality service and care. Implemented and executed programs to improve productivity, profitability and increased patient and staff satisfaction. Collaborate with leadership team as well as staff to achieve optimal conflict resolution and patient outcomes. Leadership Competencies Regulatory compliance, Policy writing, Staff training and development, Maintain and control budget, Change agent, Extremely flexible, Ability to make quick sound decisions that yield immediate results, Excellent communicator and able to connect with others quickly. WORK EXPERIENCE-NURSING Northwestern Hospital, Grayslake, IL 2014-Present MANAGER EMERGENCY DEPARTMENT NURSING OPERATIONS Lead and direct daily 24/7 operations of a free-standing emergency department. Manage more than 50 nurses, technicians, administrative staff and volunteers. Perform various aspects of human resource management including recruitment, hiring, payroll, scheduling, reviewing and implementing policies. Maintain an environment of nursingexcellenceand diversity in a top 10-magnet hospital Increased retention rates through cultural changeand team building Increased patient satisfaction scores measuringlikelihood to recommend, pain and team work from the 76th percentile to the high 90th percentile, as compared to other hospitals. Lead and drivecore quality results and measures such as leftwithout being seen <.4%, Stemi <90 min, <10 door to EKG time, and 100% sepsis compliance. Active member of the followingcouncils:Safety, quality,chestpain,stroke, manager, chargenurse, emergency leadership,operations,pediatric and member of patient advisory committee. Participated in BMW golf outing and Women’s international crown.Organized children’s health and safety fair. Created a competency and cross trainingprogrambetween organizations emergency departments resultingin a floatpool Implemented immediate bedding and decreased nurse to patient ratio from 4:1 to 3:1which has directly positively impacted nursing satisfaction and patientperception with a door to bed time of less than 10 minutes. Active member of Projectone team where critical feedback for EPIC medical records system is provided for the organizations anticipated 2018 implementation. Lead registration team of 15 individualsthrough successful implementation and transition fromCerner to Epic. Active member of ProjectOne/EPIC planning,designing,and buildingof new medical records system to be implemented in 2018. Responsiblefor creatingand maintainingyearly budget includingmonthly assessmentof departmental needs Assisted in research DMAIC project resultingin two full time respiratory therapists Successfully mentored chosen individualsto be effective and efficient charge nurses/team leads as well as encouragingongoing education and certifications for all staff. Organizeand conductmonthly staff meetings, daily huddles,patientroundingand patient callbacks. Resolve patient discrepancies and complaints Conduct staff touch basesessions, mid-year and annual reviews,disciplinary action plansand recognition Assuredepartment adheres to jointcommission and IDPHstandards Created and successfully implemented hospital widebedsidenurse reporting and hand –off process for master’s practicumproject
- 2. CAPABLE LOVING COMPASSIONATE Centegra Hospital, McHenry, IL 2008-2015 REGISTERED EMERGENCY DEPARTMENT NURSE, CHARGE NURSE, CASE MANAGER, INTERIM MANAGER Performed initial patientassessment,continuous assessmentand excellent patient carewith a 4:1 patient ratio Efficient in multi-tasking and delegatingwhen necessary and ableto handle high stress situations Successful and proficientin the careof patients on several drips, intubated,traumatic injuries aswell as minor care Provideclinical oversight,precept and oriented new nurses and paramedic students Brought a positiveattitude and spiritto department especially in times of high stress Assured timely dischargeand admission of patients to keep through put and length of stay within core measure times Competent and sensitiveto patient and family needs of all ages,cultures and religions Cross trained as a casemanager to better understand the role and assistin decreasingthe rate of patient readmissions Served as a liaison between administration,patients,families and staff to improve the over all patientexperience and patient perception scores by 15% in 3 months University Hospital Cincinnati, OH 2005-2007 REGISTERED NURSE ORGAN TRANSPLANT-CHARGE NURSE Cared for patients on a solid organ transplantunitpre and post liver, kidney and pancreas transplant. 24 bed unitwhich also served as an over flow unit for GI, Medical Surgical and Telemetry with a 5:1 patient ratio. Assured patient safety, appropriatepreand post-surgical wound care. Educated patients and family new anti-rejection medication Followed up with patients in transplantclinicafter discharge St. Elizabeth Hospital, Covington, KY 2005-2006 DIALYSIS NURSE Worked wi th hospitalized peritoneal di alysis patients as wel l as educated patients on how to do home care. University Hospital, Cincinnati, OH 2004 NURSING ROLE TRANSITION Cl i nical 12 week nursing role transition i n l abor and del i very unit wi th a l evel 3 NICU. EDUCATION Masters of Science, NURSING LEADERSHIP NorthParkUniversity,Chicago,IL May 2015 BACHELOR of Science, NURSING University of Northern Kentucky, Highland Heights,KY May 2005 BACHELOR of Science, BUSINESS ADMINISTRATION University of Northern Colorado, Greeley,CO December1995 Certifications and Additional Skills Advanced Cardiac LifeSupport Pediatric Advanced Life Support Basic LifeSupport/CPR Currently studyingto test in Certified Emergency Nursingin 2017 Trauma Nurse Core Course Emergency Communication Registered Nurse in Region 10 and 8 Kronos,Taleo, Recruit, Cerner, T-system, EPIC, Cognos, People Soft