nonprof2007.ppt
- 1. Technology As A Management Tool Pat Sine Office of Educational Technology College of Human Resources, Education & Public Policy University of Delaware
- 2. Topics Technology strategic planning Purchasing hardware and software Security Networking Your presence on the web Online communications tools
- 3. Technology Strategic Planning Strategic Technology Planning
- 4. Elements of Strategic Planning Source: Techsoup.org
- 5. Pointers for Strategic Planning Keep focus on the goals of the organization Use the plan as an ongoing map – not a task to be completed If you don’t know…get an expert Question all experts!
- 6. Tech Plan – Table of Contents Introduction and Summary Agency’s Mission Statement Programs and Services Technology Vision Statement Current Technology Structure Technology Goals Technology Work Plan Budget Monitoring and Evaluation
- 7. Budgeting TCO – Total Cost of Ownership 70 / 30 rule 30% >>> initial purchase of hardware, software and peripherals 70% >>> technical support, repairs, training and upgrades
- 8. Planning Resources Tech Soup www.techsoup.org/howto/articles/techplan/index.cfm Tech Atlas – Online Tech Plan Development Tool techatlas.org/tools/default.asp
- 9. Who are the Stakeholders?
- 10. Stakeholders Decision makers across the organization Clients to be served Staff and volunteers who will use the technology
- 12. The only reason to have a computer is to run software. So… decide on your general software needs first.
- 13. But…we’ll start with hardware anyway!
- 14. How do we measure? Bits Bytes Kilo 10 3 Mega 10 6 Giga 10 9 Tera 10 12 Peta 10 15
- 15. Basic Hardware Decisions What kind of machine? Windows or Macintosh? Desktop, laptop, tablet? Desktop and laptop?
- 16. Basic Hardware Decisions Processor type and speed Measured in GHz Windows (min 1.5) Intel Core Duo Series AMD Athlon™ 64 X2 Dual-Core Mac (1.8 to 2.2) Intel Core 2 Duo processor
- 17. Basic Hardware Decisions Memory – RAM Measured in MB or GB Preferably 1GB (some say it will run at 512, but not worth later update costs)
- 18. Basic Hardware Decisions Hard drive size Measured in GB 60 – 80 GB More in a desktop More to store multimedia
- 19. Basic Hardware Decisions Optical Drives DVD ROM & CD R/W (the old way) CDRW/DVD Combo (2006) DVD+/-RW (2007+)
- 20. Basic Hardware Decisions Connectivity Modem – 56 Kbps Network card – 10/100/1000 Mbps Wireless adapter – 802.11b or 802.11g (most do both) – heading for 802.11n
- 21. Other Hardware Decisions Things you don’t need to think about, much. Monitors – DVI capable Mouse and keyboard Video cards Sound cards Modems Ethernet (network) connectivity Wireless access in a notebook
- 22. Even More Hardware Decisions What else? Backup devices and data transport CD-R CD-RW DVD +/-RW Tape Thumb drive (pen, USB, flash, jump) Printers, scanners, digital cameras
- 23. The biggest mistake to avoid… Waiting just one more week for the prices to drop and the technology to stabilize.
- 24. One More Hardware Decision What about recycled computers? www.techsoup.org/recycle/index.cfm TCO – Total Cost of Ownership
- 27. Software Characteristics Compatibility Capability Stability Scalability Ease of Use Longevity and Support
- 28. Software Categories Commercial or purchased Free Open Source Shareware Freeware Public Domain
- 29. What’s Available For Free Look for software at download.com or tucows.com E-base Etapestry Non-profit Databases Outlook Express Mozilla Thunderbird E-mail clients Internet Explorer Mozilla Firefox Web Browsers OpenOffice Office Suite
- 30. What’s Available For Free Online Empressr Presentation Software Gmail or Yahoo Mail E-mail Spreadsheet Google Docs & Spreadsheets Word Processor
- 31. Purchasing Software Donated and Discount Products for Nonprofits TechSoup Stock www.techsoup.org/stock
- 32. What Else? Virus and Spyware Protection! AVG Antivirus www.grisoft.com Windows Defender www.microsoft.com/athome/security/spyware/software/default.mspx TechSoup: Virus Protection Resource Page Firewall ZoneAlarm www.zonealarm.com / Built-in Windows Firewall Your wireless or network router
- 33. Databases: Powerful, Somewhat more daunting, but Priceless Capabilities Next step after spreadsheets for organizing data Can grow with the organization ebase and eTapestry Specifically for non-profits to conduct business
- 35. Tech Skills
- 36. Tech Skills Considerations How will you train all your staff to use technology to improve productivity? How will you reward those who do excel and encourage those who shy away? As your operations become more computer-based, what will you do about technophobes?
- 37. Tech Skills Considerations Technology Literacy Benchmarks for Nonprofit Organizations (2001) www.benton.org/publibrary/stratcom/techlit.pdf
- 38. Tech Skills
- 39. Security
- 40. Invasions: the enemy outside Hacking and Cracking Viruses A program or piece of code that is designed to replicate itself and spread from file to file, usually attaching itself to applications. Replicates itself via the network or email. Worms A program or algorithm that replicates itself over a computer network without user intervention and usually performs malicious actions. Trojan Horses A destructive program that masquerades as a benign application. Hoaxes Phishing and pharming
- 41. User Practices: the enemy inside Insecure passwords Posted passwords Poor back up practices Internet firewall non-use Lack of virus software updates Lack of OS and other software updates
- 42. Security
- 43. Connecting to the Internet
- 44. Connecting To The Internet Broadband 1.5Mbps (symmetrical, dedicated) T1 Generally 384 Kbps (upload) - 6 Mbps (asymmetrical, shared) Cable Generally 1-3 Mbps (distance-dependent, asymmetrical) -- Soon to be upgraded to FiOS at 5-30 Mbps (fiber to the home DSL 56Kbps Dial-up
- 45. Connecting to the Internet
- 47. Types Of Local Area Networks Peer-to-Peer Local Virtual Client-Server
- 48. Peer-to-peer Networking Source: Techsoup.org, www.techsoup.org/articlepage.cfm?ArticleID=210&topicid=3 Router
- 49. Client-server Networking Source: Techsoup.org, www.techsoup,org/articlepage.cfm?ArticleID=210&topicid=3 Router
- 50. Why A Server? Authentication E-mail Applications File and Print Servers Security Backups
- 51. When A Server? 4 or fewer ► Peer-to-Peer 20 or more ► Client/Server In between ► determine by Business practice Availability of network support staff
- 52. Reaching Further on the Network Internet Intranet Web-based services protected by password access LAN – Local Area Network Single site network WAN – Wide Area Network LANs connected over a wide distance VPN – Virtual Private Network Network that uses public wires to allow access to a network (usually a LAN)
- 54. Why the Web?
- 55. Why The Web? General information – puts you on the map Disseminate special materials more efficiently “Any time” connections Create a library of materials Involve new people less intrusively
- 56. Where to Publish Space from your connection provider Local server Vendors Web Hosting Registering a domain name
- 57. Where to Publish Criteria for a Web Hosting Service FindMyHosting: Web Host Guide www.findmyhosting.com/webhosting-guide.htm How to Choose a Web Host by Christopher Heng www.thesitewizard.com/archive/findhost.shtml FindMyHosting www.findmyhosting.com /
- 58. Skills Needed for a Great Site Publications – writing & organizing Graphics arts Technical
- 59. Stages of Site Development Brochure - static Magazine – regular updates Direct Mail Appeal – tied to membership or outreach database Community – closer to a portal Source: The Stages of Site Development , Rick Christ
- 60. NPO Web Site Samples Center for Democracy & Technology www.cdt.org / Creative Mentoring www.creativementoring.org/index.shtml OceanHealth.org oceanhealth.org /
- 61. Blogging Web logs Weblogs Blogs Nonprofit Blog Exchange nonprofitblogexchange.blogspot.co m / A Nonprofit's Guide to the Blogosphere www.techsoup.org/learningcenter/internet/page5509.cfm?cg=searchterms&sg=blogging
- 62. Why Blog? To report back from an event or conference To involve staff and take advantage of their knowledge To involve volunteers and document their work To provide resources and information to constituents To provide resources and information from constituents To give constituents a place to voice their opinion To give constituents support To create the media coverage constituents want To give constituents the power and tools to create change To reach potential donors Source: Netsquared.org, http://www.netsquared.org/blog/britt-bravo/ 10-ways-nonprofits-can-use-blogs
- 64. Using Online Communications Tools
- 65. Asynchronous Communication Email Listservs Blogs Wikis
- 66. E-mail Netiquette Management and storage Clarity Lists managed through an Address book
- 67. Listservs “ Chatty” Charity Channel Forums charitychannel.com/forums/index.asp E-zines or newsletters Do-it-yourself Yahoo! Groups groups.yahoo.com /
- 68. Synchronous Communication Chatrooms Instant Messaging Video conferencing Skype
- 70. NetMeeting (now replaced)
- 71. Skype
- 73. Great Sources of Additional Help TechSoup www.techsoup.org Compumentor www.compumentor.org/ NetSquared www.netsquared.org
- 74. Materials for this presentation can be found at www.udel.edu/sine/nonprof