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Technology can wipe your
            category out overnight.
            Consumers can damage your
            brand with just one click.
            Grow or decline.
            The choice is simple.
            Delivering growth – not so simple.




                                                 nourish brands




Nourish ––
to cause or help grow
some oF the BraNds
                 we are growiNg




                                      creatinG GroWth
nourish brands
Growth won’t just happen, it takes
                  time and innovative thinking.
                                                                  iNsight––                   SCAn THE MARKET,
                                                                                        nOT JUST YOUR CATEGORY
                                                                               What are you customers doing, how are
                  To deliver we work through                                   they living their lives, what are they using
                  4 steps – not revolutionary by any                           instead of your product, what might replace
                                                                               your product? What would happen if your
                  means. It is the way we apply our                            product was available for free?
                  thinking at each step that makes                               A series of questions and sessions where
                  the difference.                                              we distill all that we uncover into a single
                                                                               insight that becomes the platform for
                                                                               growth generation.




                                                                  ideatioN––         FROM OUR InSIGHT PLATFORM
                                                                                            WE DEVELOP IDEAS
                                                                               Big ones, little ones, great ones and half
                                                                               baked ones.
                                                                                Ideas might be new products, new
                                                                               ways to go to market or marketing
                                                                               communications. Any and which way that
                                                                               might grow your business. Who knows we
creatinG GroWth




                                                                                                                              creatinG GroWth
                                                                               might even find you a whole new business
                                                                               opportunity.




                                                                  Focus––            WITH SO MAnY IDEAS, WE PICK
                                                                                    THE BEST AnD BACK THE WInnERS
                                e




                                                        in

                                                                               Lots of ideas can be overwhelming and
                              ut




                                                          sig

                                                                               with scarce resources you can only back
                            ec




                                                                               the best ones. Taking the ideas we put
                                                             ht
                          ex




                                                                               them back together in a way that makes it
                                                                               easy to focus on the winners and put in a
                                                                               place a plan to deliver.




                                                                  eXecute––        WITH OUR PEOPLE AnD/OR YOURS
                                                                               We have a core team in house, but also
                                                                               love working with the best people in the
                                                                               business.
                                                              n




                                                                                 We know you are also likely have people
                            fo




                                                            io




                                                                               you already love working with and we can
                                                          at
                              cu




                                                                               work with them or can find people who can
                                                       ide
                                s




                                                                               deliver for you.
Men don’t want to get involved in planning
                                                                                            every detail of their wedding. But when
                                                                                            it comes to selecting their wedding ring,
                                                                                            they have a pretty strong opinion on which
                                                                                            one they will wear. Using this insight, the
                                                                                            DORA brand has become one of the largest
                                                                                            branded wedding rings in the world. Our
                                                                                            current campaign targets the fiancé and
                                                                                            taps into her frustration in planning their

         Men are                                                                            wedding. Selecting his ring is probably the
                                                                                            only part of the wedding preparation he




           UELESS
                                                                                            will actively get involved with.




       C L  at
        planning a
dora




                                                                                                                                          dora
       W ED ING                                                                               He doesn’t know




           D
                                                                                              A-line from Empire,
                                                                                              Taffeta from Tulle,
                                                                                              Stilettos from Sling-Backs.


                                                                                              But he’ll know which ring he likes.




                                                                                              WEDDING RINGS FOR HIM




                     9CT, 14CT, 18CT GOLD, PLATINUM, PALLADIUM, TITANIUM AND DIAMOND SET.     DORA.COM.AU
                     FOR STOCKIST INFORMATION: PH 1800 885 330
The TATA Global Beverages team in Australia
                        needed an engaging way to connect their
                        staff with and living their new values.
                        The more connected their staff the better
                        their growth would be. We developed the
                        employee handbook and a series of posters
                        that are used internally and when recruiting
                        new staff to engage in the values and
                        vision of the business.




                                                                                                                                         As reliable as a



                                                                                                                                          Ute
tata Global beVeraGes




                                                                                                                                                             tata Global beVeraGes
                                                                              make
                                                                              tea –




                                                                                                                                         And driven like a
                                                                              make
                                   REL1·ABLE                                  our
                                                                              mark.




                                                                                     GROW SHARE IN
                                                                                     EVERY SEGMENT.
                                                                                     GIVE BACK.
                                                                                     BEAT BUDGET.
                                                                                     PLEASANTLY
                                                                                     SURPRISE
                                                                                     CONSUMERS
                                                                                     & CUSTOMERS.
                                                                                     LAUNCH NEW
                                                                                     PRODUCT.
                                                                                     GROW TOWARDS
                                                                                     $XXMILLION IN CHAI.




                                                                       nB: numbers have been changed to reflect client confidentiality
                                                                                                                                         dingo
Trollbeads started the collectable bead
                        industry. In Australia the brand had been
                        distributed by a sub-standard distributor,
                        with a new distributor in place the brand
                        needed to be re-launched in Australia and
                        open up new retail channels for the range
                        to be sold. A mini-magazine and direct
                        mail pack were used to sell and engage
                        retailers in the brand. A short film was also
                        developed that introduced the "Australia"




             Of
                        collection to retailers and collectors.




             beaches,
             Roos
trollbeads




                                                                        trollbeads
             and
             Rock Art
Running a small café or restaurant is a
          tough business. We knew that if we made
          our Lavazza venues more successful,
          we would sell more coffee. Part one of
          the program was the development and
          introduction of Espresso Italiano a regular
          magazine, website and e-dm to profile our
          venues and provide meaningful business
          help for venue owners and their staff.
laVaZZa




                                                        laVaZZa
Selling mobile phones to young people is
                                                                                                    not going to happen through traditional
                                                                                                    retail channels. Taking the brand online
                                                                                                    and activating through events and social
                                                                                                    media has seen sales grow. A simple selling
                                                                                                    website that makes it easy to compare
                                                                                                    phones and plans has enabled our
                                                                                                    consumers to self serve and order online.
                                                          YOUR ONLINE
                                                          MOBILE STORE




             retail is             RRP $299
                                               FREE
                                                  LG7
                                                                                      1




                                 $19
                           on our plan
                                                              1



                           SUPER SWEET       CT
                           12 MONTH CONTRA ct
                                       contra  month
                            Min cost $228 12
                                                       • $150 credit any network2
                                                       • 100MB data3




               dead
                                                       • Unlimited social networks4
                                                       See page 2 for full details.




                                                                          More HOT Offers Inside!
onemobile




                                                                                                                                                  onemobile
            go it online
Australia’s seniors are often feeling left out
             of the digital revolution – it’s not their fear
             of technology that has them being left out,
             it’s the lack of money to buy the latest and
             keep online. OnEseniors changes all that,
             making it easy for Australia’s over 55’s to
             get online, get mobile and get connected.
             The new website and social media program
             aimed at this demographic is focused on



                                                                           on the ov
             treating our over 55’s as people – not just



                                                                        us
             the grey hair set.



                                                                       c




                                                                                   er--
                                                               ---Fo
                                                                       55's



                                                                                       -
                                                                                       IGHT
                                                               WITHO
oneseniors




                                                                                              oneseniors
                                                                                  IN S
                                                                  TA            IR



                                                                 U
                                                                        GREY HA
As a world leader in transit technology,
                                      Vix had a great story to tell, but it wasn’t
                                      getting across. A new vision for the
                                      business was developed and rolled out
                                      with an employee engagement program
                                      across 10 countries. Once the business was
                                      engaged on the new vision, the brand was
                                      relaunched internally and internationally.
                                      Over 300 pieces of collateral were
                                      developed along with a new multilingual
                                      website, trade stands and VixTV an
                                      internally broadcasted TV show hosted
                                      by Max Walker.
ViX




                                                                                                                                                                                                          ViX
                                                       10 MILLION
                                                       PasseNGeRs PeR Day caPacIty

                                                       740 MILLION
                                                       jOURNeys sINce OPeRatION
                                                       2.5 MILLION DaILy cOMMUteRs




                                                       Vix transformed the
                                                       world’s biggest rail system
                                                       Key Facts                                tRaNsFORMatION sOLUtION:
                                                       •	 Population	of	more	than	30	million.   Prior	to	the	2008	Beijing	Olympic	Games,	Vix	implemented	a	
                                                       •	 Host	of	the	2008	Olympic	Games.       state	of	the	art,	smart	card-based	Automated	Clearing	Centre	      BeIjING, chINa
                                                                                                (ACC)	capable	of	processing	more	than	10	million	passenger	        10/F,	3rd	BuIldInG,	JInGTOu	PlAzA,		
                                                       •	 	 roject	partnership	between	Vix	
                                                          P
                                                                                                journeys	per	day	in	less	than	4	hours.		Metro	Transit	operators	   nO.	6	XIAOyInG	nOrTH	rOAd	
                                                          and	Beijing	Infrastructure	and	                                                                          CHAOyAnG	dISTrICT,	BEIJInG	100101	
                                                                                                have	been	provided	with	a	number	of	benefits	including	back-       CHInA
                                                          Investment	Company.
                                                                                                office	transaction	processing,	financial	management,	card	         GLOBaL heaD OFFIce:
                                                       •	 	.4	million	passenger	journeys	on	
                                                          1                                     based	management	and,	overall,	a	highly	reliable	system.	Since	    aUstRaLIa
                                                          its	first	day	of	operation.           operation,	the	system	has	processed	740	million	passenger	         121-127	HIGH	STrEET	
                                                       •	 2.5	million	commuters	per	day.                                                                           PrAHrAn,	VIC	3181	
                                                                                                journeys,	which	equates	to	more	than	3.7	billion	usage	data	
                                                                                                                                                                   AuSTrAlIA
                                                       •	 7	lines,	125	stations	and	counting.   transactions	and	continues	to	provide	Beijing	residents,	and	
                                                                                                visitors,	with	more	efficient	public	transport.                    VIXTECHnOlOGy.COM




      Angela Webb
      Administration Team Leader


      247 BALCATTA ROAD,
      BALCATTA, WA, 6021
      AUSTRALIA
      M +61 (0) 415 315 348
      P +61 8 9273 1653
      F +61 8 9344 3686
      ANGELA.WEBB@VIXTECHNOLOGY.COM
With a belief that food should be sourced
            locally and a menu that would change
            daily based on the produce, we needed to
            develop a strong positioning and strapline
            before the brand. Fine Food Republic, was
            the line and ethos we developed for the
            brand. From here branding, signage, menus
            and even packaging were developed to
            bring the republic to life.




                                                                                                                                                                                                                                                                                                                                                                     WELCOME TO THE
                                                                                                                                                                                                                                                                                                                                                                     FINE
                                                                                                                                                                                                                                                                                                                                                                     FOOD
FitZroVia




                                                                                                                                                                                                                                                                                                                                                                                      FitZroVia
                                                            FITZROVIA                                                                                                                                                                                                                                                      DRINKS
                                                           Fine esate susainabiliy                                                                                                                                                                                                                                         COFFEES
                                                                     FOOD
                                                                                                                                                                                                                                                                                                                           Epresso                          2.5
                                                          `e ingredients at Fizrovia
                                                         are sourced from ‘fine esate’
                                                                                                      A L L D AY B R E A K F A S T                                                 LUNCHTIME                                                       AFTERNOON DELIGHTS                                                      Milk coffees                     3.5
                                                                                                                                                                                                                                                                                                                           Soy milk                         4.0
                                                              Vicorian suppliers                            Early morning till 4pm                                                   12pm till 4pm                                                      3pm till Dinner Time
                                                               wherever possible.                                                                                                                                                                                                                                          Teas and Tisanes                 4.0

                                                             Bio-dynamic milk from                                                                                                                                                                                                                                         R AW J U I C E S                 6.5
                                                          Demeter, buxer from Tatura,
                                                                                               Sweet citrus salad with vanilla yoghurt and a refreshing water-             Take a look at our freshly made sandwiches,                                    Join your riends over a glass of Champagne,
                                                          Romsey Range bef, salt from                                                                                                                                                                                                                                      Our raw juices are reshly
                                                                                                               melon and strawberry jelly 11.5                             ciabaxe and baguexes on diplay at the bar                                wine or one of our craft bers and live i up in the sunshine
                                                         Mount Zero, South Gippsland                                                                                                                                                                                                                                       slow pressed, providing
                                                            lamb, goats’ chese rom                                                                                                                                                                                                                                         maximum nutriion wih
                                                                                                   Crème brulee French toast with vanilla poached pear,                                                                                           CHARCUITERIE                                          MEZZE PLATE
                                                         Red Hill, chicken rom Bacchus                                                                                                                                                                                                                                     minimal oxidization
                                                                                                      frangipani crust and rhubarb mascarpone 15.5                           Daily baked tart with butter puff pastry
                                                          Marsh, re-range ems from                                                                                                                                                                Capocollo                          7.0                A daily changing
                                                                                                                                                                            and a pomegranate Dijonnaise salad 14.5
                                                         South Gippsland, organic Port                                                                                                                                                            Lonzo                              6.5                 selecion of 5     IMMUNITY BOOSTER
                                                                                                 Apple, date and fig Bircher muesli with fresh strawberry,
                                                          Phillu mussels, St Ali single                                                                                                                                                           Fennel salami                      8.0                lavours, perfec    Pear, orange and srawberry
                                                                                                              blood orange and rhubarb 12.0                        Otway free range pulled pork shoulder ploughman’s, with
                                                         esate cofes and Di’s rhubarb.                                                                                                                                                            Charcuierie selecion               16.0                 wih drinks
                                                                                                                                                                   Pyengana cheadar, Scotch quail’s egg, sourdough bread and                                                                                               ENERGIZER JUICE
                                                                                                Istra Daylesford drycured bacon, smoked mozzarella and pear              an apple, sour cherry and fennel chutney 19.0                                                                                            18.5
                                                           We ensure our produce is                                                                                                                                                                                                                                        Banana, apple, orange and
                                                         local, susainable and seasonal.                    relish toasted doorstop sandwich 14.0                                                                                                                                                                          graperui
                                                                                                                                                                           Scotch fillet steak sandwich on sourdough                                      Scotch fillet steak sandwich on sourdough
                                                                                                      Sourdough toast with any of your favourites 6.0               with caramelized onions, fennel salsa verde, molten Tilsit                        with caramelized onions, fried egg, confit beetroot                  CAROTINE DETOX
                                                                                                                                                                     cheese and truss tomato with thrice cooked chips 25.0                                      and thrice cooked chips 27.0                               Carrot, orange, apple and
                                                                                               House smoked Tasmanian ocean trout with fennel, cucumber,                              With a fried egg 27.0                                                                                                                ginger
                                                                                                blistered cherry tomatoes, toasted quinoa, white bean homous                                                                                       Potato gnocchi with spinach, porcini & portabella mush-
                                                                    COFFEE                                                                                                                                                                                                                                                 SUMMER GLOW
                                                                                                                    and poached egg 19.0                             Coconut poached Bacchus Marsh free range chicken                             rooms, toasted pinenuts, burned butter and crumbled goats
                                                              Our cofes are handcrafted                                                                                                                                                                              cheese 19.0 / 28.0                                    Orange, pineapple, strawberry
                                                                                                                                                                    salad with nuoc cham, cashews and snow pea sprouts 17.0                                                                                                and poached rhubarb
                                                             by St Ali in South Melbourne      Homemade cranberry, almond and apricot bread with vanilla                                                                                          Shaw River buffalo mozzarella and organic truss tomato
                                                           and are expressed on site to your           yoghurt and Melbourne CBD honey 9.5                          House made fish cakes with wakame tartare sauce and an                                salad with fresh basil and lemon oil 17.0                        SOFT DRINKS                      4.5
                                                           choice. Our barisas are second                                                                                   Asian pickled cucumber salad 17.5
                                                             to none and love guiding you                        Breakfast mezze platter –                                                                                                         House made fish cakes with wakame tartare and an Asian
                                                                                                                                                                                                                                                                                                                           Range of Daylesford & Hepburn
                                                            through your options, whether      A baby bircher muesli, a soft boiled free range egg with soldiers                                                                                               pickled cucumber salad 20.0
                                                                                                                                                                   Parmesan and herb crumbed veal Milanese, crushed new                                                                                                    organic soft drinks and sparkling
                                                             it’s a Latte, Macchiato or the                    and a Mildura mandarin 12.0
                                                                                                                                                                      potato, preserved lemon and black olive salad 22.0                         A cheese board of Pyengana cheddar, Berry Creek Mossvale                  juices
                                                            classic epresso. Come in for a                                                                                                                                                       and Tarago triple cream cheese with pear and fennel chutney
                                                                                                Grilled asparagus, Istra Daylesford drycured bacon crumble,                                                                                                                                                                Organic Cola
                                                             chat, Cian will sort you out!                                                                         Warm mushroom salad with roast garlic butter, radicchio,                                                         16.0
                                                                                               poached free range eggs, shaved fennel, goat’s cheese and mixed                                                                                                                                                             Organic Lemonade
                                                                                                                       herb salad 19.5                              pearl barley and fresh herbs with a taleggio crostoni 19.0
                                                             In addiion to our Fizrovia                                                                                                                                                                  Smoked pork hock and confit duck terrine                          Sparkling Pink Grapefruit
                                                             house blend we also profile a                                                                                                                                                                    wih caramelized shallots 14.0                                Sparkling Blood Orange
                                                                                                   Free range eggs served the way you like them, on toast                  Pasta del’ Lizzo - Liz’s daily changing pasta
                                                             diferent single Estate cofe                                                                                                                                                                                                                                   Chinotto
                                                                                                            with homemade tomato relish 9.5                                                                                                          Polenta chips with truffled parsley and Parmesan 7.5                  Ginger Beer
                                                            depending on the time of year.
                                                                                                                 and any of the following:
                                                            We go to cupping sessions each                                                                                                                                WINES BY THE GLASS
                                                             wek and selec the beans we                                      SIDES                                                                                                                                                                                         CRAFT BEERS &
                                                                                                                                                                        FIZZ
                                                               think are the mos fun.                                                                                                     WHITES                                                           REDS
                                                                                                               Isra Daylesford smoked bacon 4.5                                                                                                                                                                            CIDERS
                                                              All our blends and single                             Shaved black truffle 12.0                       Lindauer Brut,        Wines by the glass (for bottle listings, see the A4)             Wines by the glass (for bottle listings, see the A4)            Mildura ‘Sun Light’ beer 6.5
                                                            esate cofes are available to                                Roas tomato 3.5                            New Zealand, NV                                                                                                                                         Cricketers Arms Lager    7.0
                                                                                                                      Spiced mushroom 4.0                               10.0              Airlie Bank Chardonnay, Yarra Valley, 2009              8.0      Paringa Merlot, SA, 2009                         8.0            Mildura ‘Storm’ Cloudy 8.5
                                                            take home in retail packs and
                                                                                                                       Sautéed pinach 4.0                                                 Wairau River Sauv Blanc, Marlborough 2010               9.0      Pennyweight Gamay, Beechworth, Vic, 2010         9.0            James Squire Pilsner     9.0
                                                                represent the 0nes of                                                                                                                                                                                                                                      Bee Sting Honey Wheat    8.0
                                                                                                                   Andrew’s cheese kransky 4.5                                            Woods Edge, Pinot Gris, Canterbury, 2009                9.0      Airlie Bank Shiraz Voignier, Yarra Valley, 2009 8.0
                                                                  the St Ali sable.                                                                                      ROSE                                                                                                                                              White Rabbit Dark Ale    9.0
                                                                                                             House sugar cured Tasmanian salmon 4.5                                       Pennyweight Sauv Blanc Beechworth, 2010                 10.0     Pennyweight Gamay, Beechworth, Vic, 2010        9.0
                                                                                                                   Avocado mash with feta 4.5                       Pittnauer Rose,                                                                                                                                        Red Hill Wheat Beer      9.0
                                                                                                                                                                                          Rowsley Fault, Sauv Blanc, Geelong, 2010                10.5     Scotchmans Hill Pinot Noir, Belarine, Vic, 2010 9.0
                                                                                                                                                                      Burgenland                                                                                                                                           Red Hill Scotch Ale      9.5
                                                                                                                                                                     Austria, 2010                                                                         Punt Road Cab Sauvignon, Yarra Valley, 2008     11.0            Schofferhofer, Germany 12.0
                                                                                                               Gluten free bread available – add 2.0
                                                                                                                                                                          10.0                                                                                                                                             Coldstream Apple Cider 8.0
                                                                                                                                                                                                                                                                                                                           Gypsy Pear Cider         8.5




                                                         155 Fizroy Stret, St. Kilda, 3182                                                                                                                                                                                                                                                 F I T Z ROVI A.C OM .AU
Madame Flavour is a brand founded on
                               the premise of surprising and delighting her
                               customers. From the little extra details in
                               the blends such as rose petals and lavender
                               flowers to the personal letter in each pack.
                               The brand has grown based on this premise
                               and continues to connect with women or
                               as we call them ‘our kindred spirits’.




                   a pod, a

                 Madame
                  aNd a very
madame FlaVour




                                                                              madame FlaVour
                 Curious
                   story...
As part of their role as the industry
                             marketers for red meat, MLA develop
                             thought leadership pieces every two years.
                             We worked with them on Connected
                             Cooking. Which uncovered the influences
                             in what we decide to cook for dinner
                             each night. Turns out as much as we love
                             Masterchef, our strongest infl uence on
                             what we cook for dinner each night is
                             recreating the meals our mums made
                             us as kids.                                           We may

                                                                                 Love
                                                                           masterchef but it’s your
meat & liVestocK australia




                                                                                                      meat & liVestocK australia
                                                                                Mum
                                                                          that defines what you will

                                                                                Cook
                                                                            for dinner each night
Regardless of how old we are, we need         Firstly, what is the idea or platform that
                                             human interaction. Traditionally through      will engage the most people? This is more
                                             face to face now social media provides a      than just a love of your brand or product.
                                             large percentage of our human interactions.   The broader we can go the more options
                                             Allowing us to find like minded people,       we have for developing content that
                                             be that we like the same products, are        will connect.
                                             passionate about the same causes or just      	 Secondly, how can we let consumers
                                             admire them. We see the role of social        behind the curtain? Social media is a great
                                             media for the brands and businesses we        way to expose our consumer to the inside
                                             work with a both an engagement and sales      story of your business – it makes sense, in
                                             channel. The trick is managing the balance    our personal lives we want to know what



                                    a on
                                             between engaging and selling.                 our friends and family get up to, this same
                                             	 We set three things in place for our all    logic applies to brands.
                                             social engagements.                           	 Thirdly, be present every day. Social




                                       ati
                                                                                           media is not a 9-5 Monday – Friday




                                  er s
                                                                                           channel. You need to be there and
                                                                                           watching the conversations all the time.




                               onv day
                                                                                           Which is why we think it takes a village to




                             c
                                                                                           run a community not just one person.
UNDERSTANDING social media




                                 a ll day,




                                                                                                                                         UNDERSTANDIN G social media
                                ev ery
nourish brands




                                     nourish brands
                 meet your team ––
Maria Crews, Founder & Director                                                Nicholas Burgess, Director
                   With a career spanning nearly 20 years                                      For the last 20 years Nicholas has created,
                   consulting to many of Australia’s most famous
                   brands Maria is an expert in marketing,               challenge   systems   launched revitalized and ran some of
                                                                                               Melbourne’s most iconic restaurants, bars,
                   branding, communications and internal                                       cafes and venues.
                   engagement. If you can read it, eat it, drink it,                           	 At 21 Nicholas created his first restaurant

                                                                               and   drive
                   fly in it or watch it, she has probably worked                              ‘Sweet Jamaique’ which at the time
                   on it! Her passion is for understanding a                                   was dined in by every famous local and
                   client’s challenges and turning this into                                   international superstar who came through
                   marketing strategies that drive growth –                                    Melbourne. On the back of the success of the
                   for both the organisation and it’s people.                                  restaurant he then opened Blue Bar in Chapel
                   	 As the youngest partner at George
                   Patterson Y&R Maria worked with both
                   blue chip companies and government
                                                                            grow     service   Street, still one of the hip bars of Melbourne
                                                                                               15 years on.
                                                                                               	 This succes led to a relationship with one
                   departments. She has presented at major                                     of Australia's best chefs Geoff Lindsay, the
                   industry conferences on behalf of her clients                               pairing of back of house and front of house
                   and has a knack for balancing the needs of                                  operatons flourished at both of his Melbourne
                   the project with the need of multi-stakeholder                              restaurants, Dandelion and the elegant Pearl,
                   engagement.                                                                 managing to balance the delicate nuances of
                   	 Branching out on her own Maria                                            entertainment, dining and demanding chefs,
                   established Nourish Brands where in a short                                 in turn both venues were rewarded with
                   space of time the agency has grown with                                     “hats” (The Age Good Food Guide).
                   13 clients across the FMCG, Corporate and                                   	 Along the way he launched the $14M
the NOURISH team




                                                                                                                                                the
                   Technology Sectors.                                                         build at Sandringham Yacht Club, harnessed
                   	 Maria holds a Bachelor of Business,                                       the energy of 55 thousand screaming fans
                   Masters of Business Administration (MBA)
                   andis currently undertaking her Doctrate
                                                                       maria's                 at Etihad stadium and worked with many of
                                                                                               the legends of Australian Hospitality – David




                                                                                                                                                NOURISH team
                   of Business.                                                                Thompson, Christine Manfield, Frank Camorra,
                   	 During her career Maria has worked with                                   Adam D’silva, Andrew McConnell and Ryan
                   the following clients (and would love to add
                   your business to the list!):
                                                                       QUOTE                   Flaherty (recently back in Australia from The
                                                                                               Fat Duck and El Bulli).
                                                                                               	Now running Nourish Brands with his wife
                   FMCG Fosters Australia, Arnott’s Snackfoods
                                                                                               Maria Crews, Nick specialises in running
                   & Arnott’s Biscuits, General Mills – Patak’s,
                   Betty Crocker & Latina Pasta, Don Smallgoods,
                   National Foods, Tetley Australia, Madame
                                                                        Here                   major events, launching and promoting food
                                                                                               and beverage products and consulting to
                                                                                               food service.
                   Flavour Teas, Lavazza Coffee, Bristot Coffee,
                   La Zuppa, MLA
                   GOVERNMENT City of Melbourne, State
                   Library of NSW, State Government of Victoria
                   Department of Education, State Government
                   of Victoria Department of Infrastructure,
                   National Australia Day Council
                   TELECOMMUNICATIONS AND TECHNOLOGY
                   Optus Vision, Optus, Vixtel, VIX Technology,
                   ONEseniors, ONEmobile
                   TRAVEL AND ENTERTAINMENT Ansett Australia
                   & Ansett International, Woman’s Day, ESPN,
                   MTV, The DISNEY Channel, Austereo, Sony
                   Music, Melbourne Racing Club
                   RETAIL Myer, Sportsco
                   CHARITY Starlight Foundation, Allanah and
                   Madeline Foundation
Contact Maria Crews
                             T_03 9092 8444 M_0411 237 216
                             Podium 202/L2 9 Yarra St, South Yarra 3141
CONTACT nourish




                                                                          CONTACT nourish
                  like to grow more?
nourish brands
nourish brands
THANKS!

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Nourish credentials

  • 1. Technology can wipe your category out overnight. Consumers can damage your brand with just one click. Grow or decline. The choice is simple. Delivering growth – not so simple. nourish brands Nourish –– to cause or help grow
  • 2. some oF the BraNds we are growiNg creatinG GroWth nourish brands
  • 3. Growth won’t just happen, it takes time and innovative thinking. iNsight–– SCAn THE MARKET, nOT JUST YOUR CATEGORY What are you customers doing, how are To deliver we work through they living their lives, what are they using 4 steps – not revolutionary by any instead of your product, what might replace your product? What would happen if your means. It is the way we apply our product was available for free? thinking at each step that makes A series of questions and sessions where the difference. we distill all that we uncover into a single insight that becomes the platform for growth generation. ideatioN–– FROM OUR InSIGHT PLATFORM WE DEVELOP IDEAS Big ones, little ones, great ones and half baked ones. Ideas might be new products, new ways to go to market or marketing communications. Any and which way that might grow your business. Who knows we creatinG GroWth creatinG GroWth might even find you a whole new business opportunity. Focus–– WITH SO MAnY IDEAS, WE PICK THE BEST AnD BACK THE WInnERS e in Lots of ideas can be overwhelming and ut sig with scarce resources you can only back ec the best ones. Taking the ideas we put ht ex them back together in a way that makes it easy to focus on the winners and put in a place a plan to deliver. eXecute–– WITH OUR PEOPLE AnD/OR YOURS We have a core team in house, but also love working with the best people in the business. n We know you are also likely have people fo io you already love working with and we can at cu work with them or can find people who can ide s deliver for you.
  • 4. Men don’t want to get involved in planning every detail of their wedding. But when it comes to selecting their wedding ring, they have a pretty strong opinion on which one they will wear. Using this insight, the DORA brand has become one of the largest branded wedding rings in the world. Our current campaign targets the fiancé and taps into her frustration in planning their Men are wedding. Selecting his ring is probably the only part of the wedding preparation he UELESS will actively get involved with. C L at planning a dora dora W ED ING He doesn’t know D A-line from Empire, Taffeta from Tulle, Stilettos from Sling-Backs. But he’ll know which ring he likes. WEDDING RINGS FOR HIM 9CT, 14CT, 18CT GOLD, PLATINUM, PALLADIUM, TITANIUM AND DIAMOND SET. DORA.COM.AU FOR STOCKIST INFORMATION: PH 1800 885 330
  • 5. The TATA Global Beverages team in Australia needed an engaging way to connect their staff with and living their new values. The more connected their staff the better their growth would be. We developed the employee handbook and a series of posters that are used internally and when recruiting new staff to engage in the values and vision of the business. As reliable as a Ute tata Global beVeraGes tata Global beVeraGes make tea – And driven like a make REL1·ABLE our mark. GROW SHARE IN EVERY SEGMENT. GIVE BACK. BEAT BUDGET. PLEASANTLY SURPRISE CONSUMERS & CUSTOMERS. LAUNCH NEW PRODUCT. GROW TOWARDS $XXMILLION IN CHAI. nB: numbers have been changed to reflect client confidentiality dingo
  • 6. Trollbeads started the collectable bead industry. In Australia the brand had been distributed by a sub-standard distributor, with a new distributor in place the brand needed to be re-launched in Australia and open up new retail channels for the range to be sold. A mini-magazine and direct mail pack were used to sell and engage retailers in the brand. A short film was also developed that introduced the "Australia" Of collection to retailers and collectors. beaches, Roos trollbeads trollbeads and Rock Art
  • 7. Running a small café or restaurant is a tough business. We knew that if we made our Lavazza venues more successful, we would sell more coffee. Part one of the program was the development and introduction of Espresso Italiano a regular magazine, website and e-dm to profile our venues and provide meaningful business help for venue owners and their staff. laVaZZa laVaZZa
  • 8. Selling mobile phones to young people is not going to happen through traditional retail channels. Taking the brand online and activating through events and social media has seen sales grow. A simple selling website that makes it easy to compare phones and plans has enabled our consumers to self serve and order online. YOUR ONLINE MOBILE STORE retail is RRP $299 FREE LG7 1 $19 on our plan 1 SUPER SWEET CT 12 MONTH CONTRA ct contra month Min cost $228 12 • $150 credit any network2 • 100MB data3 dead • Unlimited social networks4 See page 2 for full details. More HOT Offers Inside! onemobile onemobile go it online
  • 9. Australia’s seniors are often feeling left out of the digital revolution – it’s not their fear of technology that has them being left out, it’s the lack of money to buy the latest and keep online. OnEseniors changes all that, making it easy for Australia’s over 55’s to get online, get mobile and get connected. The new website and social media program aimed at this demographic is focused on on the ov treating our over 55’s as people – not just us the grey hair set. c er-- ---Fo 55's - IGHT WITHO oneseniors oneseniors IN S TA IR U GREY HA
  • 10. As a world leader in transit technology, Vix had a great story to tell, but it wasn’t getting across. A new vision for the business was developed and rolled out with an employee engagement program across 10 countries. Once the business was engaged on the new vision, the brand was relaunched internally and internationally. Over 300 pieces of collateral were developed along with a new multilingual website, trade stands and VixTV an internally broadcasted TV show hosted by Max Walker. ViX ViX 10 MILLION PasseNGeRs PeR Day caPacIty 740 MILLION jOURNeys sINce OPeRatION 2.5 MILLION DaILy cOMMUteRs Vix transformed the world’s biggest rail system Key Facts tRaNsFORMatION sOLUtION: • Population of more than 30 million. Prior to the 2008 Beijing Olympic Games, Vix implemented a • Host of the 2008 Olympic Games. state of the art, smart card-based Automated Clearing Centre BeIjING, chINa (ACC) capable of processing more than 10 million passenger 10/F, 3rd BuIldInG, JInGTOu PlAzA, • roject partnership between Vix P journeys per day in less than 4 hours. Metro Transit operators nO. 6 XIAOyInG nOrTH rOAd and Beijing Infrastructure and CHAOyAnG dISTrICT, BEIJInG 100101 have been provided with a number of benefits including back- CHInA Investment Company. office transaction processing, financial management, card GLOBaL heaD OFFIce: • .4 million passenger journeys on 1 based management and, overall, a highly reliable system. Since aUstRaLIa its first day of operation. operation, the system has processed 740 million passenger 121-127 HIGH STrEET • 2.5 million commuters per day. PrAHrAn, VIC 3181 journeys, which equates to more than 3.7 billion usage data AuSTrAlIA • 7 lines, 125 stations and counting. transactions and continues to provide Beijing residents, and visitors, with more efficient public transport. VIXTECHnOlOGy.COM Angela Webb Administration Team Leader 247 BALCATTA ROAD, BALCATTA, WA, 6021 AUSTRALIA M +61 (0) 415 315 348 P +61 8 9273 1653 F +61 8 9344 3686 [email protected]
  • 11. With a belief that food should be sourced locally and a menu that would change daily based on the produce, we needed to develop a strong positioning and strapline before the brand. Fine Food Republic, was the line and ethos we developed for the brand. From here branding, signage, menus and even packaging were developed to bring the republic to life. WELCOME TO THE FINE FOOD FitZroVia FitZroVia FITZROVIA DRINKS Fine esate susainabiliy COFFEES FOOD Epresso 2.5 `e ingredients at Fizrovia are sourced from ‘fine esate’ A L L D AY B R E A K F A S T LUNCHTIME AFTERNOON DELIGHTS Milk coffees 3.5 Soy milk 4.0 Vicorian suppliers Early morning till 4pm 12pm till 4pm 3pm till Dinner Time wherever possible. Teas and Tisanes 4.0 Bio-dynamic milk from R AW J U I C E S 6.5 Demeter, buxer from Tatura, Sweet citrus salad with vanilla yoghurt and a refreshing water- Take a look at our freshly made sandwiches, Join your riends over a glass of Champagne, Romsey Range bef, salt from Our raw juices are reshly melon and strawberry jelly 11.5 ciabaxe and baguexes on diplay at the bar wine or one of our craft bers and live i up in the sunshine Mount Zero, South Gippsland slow pressed, providing lamb, goats’ chese rom maximum nutriion wih Crème brulee French toast with vanilla poached pear, CHARCUITERIE MEZZE PLATE Red Hill, chicken rom Bacchus minimal oxidization frangipani crust and rhubarb mascarpone 15.5 Daily baked tart with butter puff pastry Marsh, re-range ems from Capocollo 7.0 A daily changing and a pomegranate Dijonnaise salad 14.5 South Gippsland, organic Port Lonzo 6.5 selecion of 5 IMMUNITY BOOSTER Apple, date and fig Bircher muesli with fresh strawberry, Phillu mussels, St Ali single Fennel salami 8.0 lavours, perfec Pear, orange and srawberry blood orange and rhubarb 12.0 Otway free range pulled pork shoulder ploughman’s, with esate cofes and Di’s rhubarb. Charcuierie selecion 16.0 wih drinks Pyengana cheadar, Scotch quail’s egg, sourdough bread and ENERGIZER JUICE Istra Daylesford drycured bacon, smoked mozzarella and pear an apple, sour cherry and fennel chutney 19.0 18.5 We ensure our produce is Banana, apple, orange and local, susainable and seasonal. relish toasted doorstop sandwich 14.0 graperui Scotch fillet steak sandwich on sourdough Scotch fillet steak sandwich on sourdough Sourdough toast with any of your favourites 6.0 with caramelized onions, fennel salsa verde, molten Tilsit with caramelized onions, fried egg, confit beetroot CAROTINE DETOX cheese and truss tomato with thrice cooked chips 25.0 and thrice cooked chips 27.0 Carrot, orange, apple and House smoked Tasmanian ocean trout with fennel, cucumber, With a fried egg 27.0 ginger blistered cherry tomatoes, toasted quinoa, white bean homous Potato gnocchi with spinach, porcini & portabella mush- COFFEE SUMMER GLOW and poached egg 19.0 Coconut poached Bacchus Marsh free range chicken rooms, toasted pinenuts, burned butter and crumbled goats Our cofes are handcrafted cheese 19.0 / 28.0 Orange, pineapple, strawberry salad with nuoc cham, cashews and snow pea sprouts 17.0 and poached rhubarb by St Ali in South Melbourne Homemade cranberry, almond and apricot bread with vanilla Shaw River buffalo mozzarella and organic truss tomato and are expressed on site to your yoghurt and Melbourne CBD honey 9.5 House made fish cakes with wakame tartare sauce and an salad with fresh basil and lemon oil 17.0 SOFT DRINKS 4.5 choice. Our barisas are second Asian pickled cucumber salad 17.5 to none and love guiding you Breakfast mezze platter – House made fish cakes with wakame tartare and an Asian Range of Daylesford & Hepburn through your options, whether A baby bircher muesli, a soft boiled free range egg with soldiers pickled cucumber salad 20.0 Parmesan and herb crumbed veal Milanese, crushed new organic soft drinks and sparkling it’s a Latte, Macchiato or the and a Mildura mandarin 12.0 potato, preserved lemon and black olive salad 22.0 A cheese board of Pyengana cheddar, Berry Creek Mossvale juices classic epresso. Come in for a and Tarago triple cream cheese with pear and fennel chutney Grilled asparagus, Istra Daylesford drycured bacon crumble, Organic Cola chat, Cian will sort you out! Warm mushroom salad with roast garlic butter, radicchio, 16.0 poached free range eggs, shaved fennel, goat’s cheese and mixed Organic Lemonade herb salad 19.5 pearl barley and fresh herbs with a taleggio crostoni 19.0 In addiion to our Fizrovia Smoked pork hock and confit duck terrine Sparkling Pink Grapefruit house blend we also profile a wih caramelized shallots 14.0 Sparkling Blood Orange Free range eggs served the way you like them, on toast Pasta del’ Lizzo - Liz’s daily changing pasta diferent single Estate cofe Chinotto with homemade tomato relish 9.5 Polenta chips with truffled parsley and Parmesan 7.5 Ginger Beer depending on the time of year. and any of the following: We go to cupping sessions each WINES BY THE GLASS wek and selec the beans we SIDES CRAFT BEERS & FIZZ think are the mos fun. WHITES REDS Isra Daylesford smoked bacon 4.5 CIDERS All our blends and single Shaved black truffle 12.0 Lindauer Brut, Wines by the glass (for bottle listings, see the A4) Wines by the glass (for bottle listings, see the A4) Mildura ‘Sun Light’ beer 6.5 esate cofes are available to Roas tomato 3.5 New Zealand, NV Cricketers Arms Lager 7.0 Spiced mushroom 4.0 10.0 Airlie Bank Chardonnay, Yarra Valley, 2009 8.0 Paringa Merlot, SA, 2009 8.0 Mildura ‘Storm’ Cloudy 8.5 take home in retail packs and Sautéed pinach 4.0 Wairau River Sauv Blanc, Marlborough 2010 9.0 Pennyweight Gamay, Beechworth, Vic, 2010 9.0 James Squire Pilsner 9.0 represent the 0nes of Bee Sting Honey Wheat 8.0 Andrew’s cheese kransky 4.5 Woods Edge, Pinot Gris, Canterbury, 2009 9.0 Airlie Bank Shiraz Voignier, Yarra Valley, 2009 8.0 the St Ali sable. ROSE White Rabbit Dark Ale 9.0 House sugar cured Tasmanian salmon 4.5 Pennyweight Sauv Blanc Beechworth, 2010 10.0 Pennyweight Gamay, Beechworth, Vic, 2010 9.0 Avocado mash with feta 4.5 Pittnauer Rose, Red Hill Wheat Beer 9.0 Rowsley Fault, Sauv Blanc, Geelong, 2010 10.5 Scotchmans Hill Pinot Noir, Belarine, Vic, 2010 9.0 Burgenland Red Hill Scotch Ale 9.5 Austria, 2010 Punt Road Cab Sauvignon, Yarra Valley, 2008 11.0 Schofferhofer, Germany 12.0 Gluten free bread available – add 2.0 10.0 Coldstream Apple Cider 8.0 Gypsy Pear Cider 8.5 155 Fizroy Stret, St. Kilda, 3182 F I T Z ROVI A.C OM .AU
  • 12. Madame Flavour is a brand founded on the premise of surprising and delighting her customers. From the little extra details in the blends such as rose petals and lavender flowers to the personal letter in each pack. The brand has grown based on this premise and continues to connect with women or as we call them ‘our kindred spirits’. a pod, a Madame aNd a very madame FlaVour madame FlaVour Curious story...
  • 13. As part of their role as the industry marketers for red meat, MLA develop thought leadership pieces every two years. We worked with them on Connected Cooking. Which uncovered the influences in what we decide to cook for dinner each night. Turns out as much as we love Masterchef, our strongest infl uence on what we cook for dinner each night is recreating the meals our mums made us as kids. We may Love masterchef but it’s your meat & liVestocK australia meat & liVestocK australia Mum that defines what you will Cook for dinner each night
  • 14. Regardless of how old we are, we need Firstly, what is the idea or platform that human interaction. Traditionally through will engage the most people? This is more face to face now social media provides a than just a love of your brand or product. large percentage of our human interactions. The broader we can go the more options Allowing us to find like minded people, we have for developing content that be that we like the same products, are will connect. passionate about the same causes or just Secondly, how can we let consumers admire them. We see the role of social behind the curtain? Social media is a great media for the brands and businesses we way to expose our consumer to the inside work with a both an engagement and sales story of your business – it makes sense, in channel. The trick is managing the balance our personal lives we want to know what a on between engaging and selling. our friends and family get up to, this same We set three things in place for our all logic applies to brands. social engagements. Thirdly, be present every day. Social ati media is not a 9-5 Monday – Friday er s channel. You need to be there and watching the conversations all the time. onv day Which is why we think it takes a village to c run a community not just one person. UNDERSTANDING social media a ll day, UNDERSTANDIN G social media ev ery
  • 15. nourish brands nourish brands meet your team ––
  • 16. Maria Crews, Founder & Director Nicholas Burgess, Director With a career spanning nearly 20 years For the last 20 years Nicholas has created, consulting to many of Australia’s most famous brands Maria is an expert in marketing, challenge systems launched revitalized and ran some of Melbourne’s most iconic restaurants, bars, branding, communications and internal cafes and venues. engagement. If you can read it, eat it, drink it, At 21 Nicholas created his first restaurant and drive fly in it or watch it, she has probably worked ‘Sweet Jamaique’ which at the time on it! Her passion is for understanding a was dined in by every famous local and client’s challenges and turning this into international superstar who came through marketing strategies that drive growth – Melbourne. On the back of the success of the for both the organisation and it’s people. restaurant he then opened Blue Bar in Chapel As the youngest partner at George Patterson Y&R Maria worked with both blue chip companies and government grow service Street, still one of the hip bars of Melbourne 15 years on. This succes led to a relationship with one departments. She has presented at major of Australia's best chefs Geoff Lindsay, the industry conferences on behalf of her clients pairing of back of house and front of house and has a knack for balancing the needs of operatons flourished at both of his Melbourne the project with the need of multi-stakeholder restaurants, Dandelion and the elegant Pearl, engagement. managing to balance the delicate nuances of Branching out on her own Maria entertainment, dining and demanding chefs, established Nourish Brands where in a short in turn both venues were rewarded with space of time the agency has grown with “hats” (The Age Good Food Guide). 13 clients across the FMCG, Corporate and Along the way he launched the $14M the NOURISH team the Technology Sectors. build at Sandringham Yacht Club, harnessed Maria holds a Bachelor of Business, the energy of 55 thousand screaming fans Masters of Business Administration (MBA) andis currently undertaking her Doctrate maria's at Etihad stadium and worked with many of the legends of Australian Hospitality – David NOURISH team of Business. Thompson, Christine Manfield, Frank Camorra, During her career Maria has worked with Adam D’silva, Andrew McConnell and Ryan the following clients (and would love to add your business to the list!): QUOTE Flaherty (recently back in Australia from The Fat Duck and El Bulli). Now running Nourish Brands with his wife FMCG Fosters Australia, Arnott’s Snackfoods Maria Crews, Nick specialises in running & Arnott’s Biscuits, General Mills – Patak’s, Betty Crocker & Latina Pasta, Don Smallgoods, National Foods, Tetley Australia, Madame Here major events, launching and promoting food and beverage products and consulting to food service. Flavour Teas, Lavazza Coffee, Bristot Coffee, La Zuppa, MLA GOVERNMENT City of Melbourne, State Library of NSW, State Government of Victoria Department of Education, State Government of Victoria Department of Infrastructure, National Australia Day Council TELECOMMUNICATIONS AND TECHNOLOGY Optus Vision, Optus, Vixtel, VIX Technology, ONEseniors, ONEmobile TRAVEL AND ENTERTAINMENT Ansett Australia & Ansett International, Woman’s Day, ESPN, MTV, The DISNEY Channel, Austereo, Sony Music, Melbourne Racing Club RETAIL Myer, Sportsco CHARITY Starlight Foundation, Allanah and Madeline Foundation
  • 17. Contact Maria Crews T_03 9092 8444 M_0411 237 216 Podium 202/L2 9 Yarra St, South Yarra 3141 CONTACT nourish CONTACT nourish like to grow more?