Novell Success Stories: Endpoint Management in Healthcare
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Novell Endpoint Management provides effective management of devices and applications across various healthcare organizations. It helps streamline IT operations, reduce costs, and ensure compliance. Large healthcare providers like Sussex Health Informatics Service have deployed Novell Endpoint Management to simplify management of over 25,000 PCs. Wyoming Medical Center also selected Novell over Microsoft for capabilities like remote management and asset tracking.
![Customer Success
Novell Endpoint Management
®
We looked at several tools like IBM but found that Novell ZENworks ™
Configuration Management offered the best scalability and
5K devices manageability. - May 2010
With the old [Microsoft] solution, it could take up to two hours to install a
new application...Novell ZENworks Configuration Management can get
the same job done in just 30 minutes. - Jan 2010
4K workstations
Using the asset management capabilities of Novell ZENworks
Configuration Management, we can quickly identify which workstations
14K workstations are ready to handle the migration to Windows 7. - Jan 2010
We selected Novell® ZENworks™ Configuration Management because
its patch management and asset management capabilities were far
2K employees superior to those of the Altiris solution. - Nov 2010
The real cost savings are in license control and management. ZENworks
Asset Management gives us a true indication of the licensing
required, so we no longer over-provision. - Jun 2009
20K devices
3 © Novell, Inc. All rights reserved.](https://image.slidesharecdn.com/euccustomersuccessdeckendpointhealthcare-100727142857-phpapp02/85/Novell-Success-Stories-Endpoint-Management-in-Healthcare-3-320.jpg)
![Press Presence
Novell Endpoint Management
®
With the recent enhancements to the [ZENworks ™] portfolio,
customers now have the tools to mitigate the risks that come
with large scale Windows 7 migrations including potential
data loss and user downtime - Mar 2010
ZENworks Configuration Management – Finalist
Best Policy Management Solution, SC Magazine 2010 awards
ZENworks Patch Management – Solid patch
management solution that scales nicely for any size
environment - Feb 2010
ZENworks Endpoint Security Management –
Certainly a strong product, as one would expect from Novell
- May 2010
ZENworks Asset Management - Best Asset Management Solution
ZENworks Endpoint Security Management - Best Security Solution
5 © Novell, Inc. All rights reserved.](https://image.slidesharecdn.com/euccustomersuccessdeckendpointhealthcare-100727142857-phpapp02/85/Novell-Success-Stories-Endpoint-Management-in-Healthcare-5-320.jpg)
Novell Success Stories: Endpoint Management in Healthcare
- 1. Novell End-User Computing ® Success Stories Endpoint Management / Healthcare July, 2010
- 2. Novell Endpoint Management Benefits ® Impact Success Stories • Ensure users get the right applications, 14K PCs Improve whatever device they use user • Repair problems with minimal business impact productivity 3K PCs – reduce troubleshooting time by up to 50% • Perform easier and faster application rollouts – from 2 days to 2 hours 6K PCs Lower IT • Execute fixes remotely costs – cut travel costs by 50% 25K PCs • Deploy new workstations quickly – from 1 day to 40 minutes 11K PCs • Stop data breaches – avoid lawsuits of up to $3M Mitigate • Reduce business risk and increase compliance 20K devices risks - avoid over-spending on software licenses 12K employees 2 © Novell, Inc. All rights reserved.
- 3. Customer Success Novell Endpoint Management ® We looked at several tools like IBM but found that Novell ZENworks ™ Configuration Management offered the best scalability and 5K devices manageability. - May 2010 With the old [Microsoft] solution, it could take up to two hours to install a new application...Novell ZENworks Configuration Management can get the same job done in just 30 minutes. - Jan 2010 4K workstations Using the asset management capabilities of Novell ZENworks Configuration Management, we can quickly identify which workstations 14K workstations are ready to handle the migration to Windows 7. - Jan 2010 We selected Novell® ZENworks™ Configuration Management because its patch management and asset management capabilities were far 2K employees superior to those of the Altiris solution. - Nov 2010 The real cost savings are in license control and management. ZENworks Asset Management gives us a true indication of the licensing required, so we no longer over-provision. - Jun 2009 20K devices 3 © Novell, Inc. All rights reserved.
- 4. Key Analyst Recognition Novell Endpoint Management ® Visionary, Magic Quadrant for PC Configuration Life Cycle Management Tools, Nov 2009 Challenger, Magic Quadrant for Mobile Data Protection, Sep 2009 Strong performer, Forrester Wave™: IT Asset Life- Cycle Management, Q2 2009 “Organizations should definitely include Novell ZENworks™ in their evaluations”, ZENworks, Apr 2010 “ZENworks™ Configuration Management is particularly strong in the management of Linux- based devices”, Jan 2009 4 © Novell, Inc. All rights reserved.
- 5. Press Presence Novell Endpoint Management ® With the recent enhancements to the [ZENworks ™] portfolio, customers now have the tools to mitigate the risks that come with large scale Windows 7 migrations including potential data loss and user downtime - Mar 2010 ZENworks Configuration Management – Finalist Best Policy Management Solution, SC Magazine 2010 awards ZENworks Patch Management – Solid patch management solution that scales nicely for any size environment - Feb 2010 ZENworks Endpoint Security Management – Certainly a strong product, as one would expect from Novell - May 2010 ZENworks Asset Management - Best Asset Management Solution ZENworks Endpoint Security Management - Best Security Solution 5 © Novell, Inc. All rights reserved.
- 6. Endpoint Management In Healthcare
- 7. Largest ZENworks deployment globally Sussex Health Informatics Service (HIS), part of the U.K. National Health Service (NHS), is responsible for the IT infrastructures of all 10 Sussex NHS Trusts, which includes 280 practices, 350 employees, and more than 25,000 PCs. "I was impressed with the way Novell approached the scale and the unique ® challenges of the NHS, and pulled out all the stops to deliver great results. Novell ZENworks™ Configuration Management is a really comprehensive package: its integrated inventory management, remote access and software delivery capabilities are ideal for our needs." Challenge Solution Results Cost-effectively support Novell ZENworks Reduced number of site 25,000 PCs and 997 servers Configuration Management visits; cut remote fix time from 3 days to 12 minutes Simplify IT burden by Planning to introduce managing endpoint devices ZENworks Asset Achieved higher ratings in from single point Management and ZENworks NHS infrastructure Patch Management assessments due to faster Gain clear picture of all IT IT service delivery assets on network Largest single deployment of ZENworks Configuration Management globally 7 © Novell, Inc. All rights reserved. Updated December 2009
- 8. Win over Microsoft Wyoming Medical Center is a 205-bed not-for-profit acute care hospital in the center of Wyoming. Its heart and neuroscience centers have received national recognition for quality measures and outstanding care. "We evaluated both Microsoft and Novell ZENworks™ Configuration Management, ® and found Novell definitely has the edge. Microsoft requires a lot of integration with Active Directory, and it can’t perform remote diagnostics or asset management as well as Novell. The savings we'll achieve with Novell ZENworks Configuration Management will be astronomical.” Challenge Solution Results Simplify IT burden by Novell ZENworks Reduced desktop automatically managing and Configuration Management provisioning time from hours patching 800 workstations (selected over Microsoft) to minutes Achieve HIPAA compliance Novell ZENworks Asset Saved 40 hours per month by securing patient data and Management fixing workstations removing unwanted software on workstations Novell ZENworks Endpoint Achieved HIPAA compliance Security Management by securing workstations in public areas Novell ZENworks Patch Management 8 © Novell, Inc. All rights reserved. Updated January 2010
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