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 Understanding Emotional Intelligence
 Self-Awareness
Being a Diploma in Emotional Intelligence Lecture Presented on Monday,
September 9, 2024.
Prof. Godwin Emmanuel Oyedokun
Professor of Accounting and Financial Development
Department of Management & Accounting
Faculty of Management and Social Sciences
Lead City University, Ibadan, Nigeria
Principal Partner; Oyedokun Godwin Emmanuel & Co
(Accountants, Tax Practitioners & Forensic Auditors)
ND (Fin), HND (Acct.), BSc. (Acct. Ed), BSc (Fin.), LLB., LLM, MBA (Acct. & Fin.), MSc. (Acct.), MSc. (Bus &Econs), MSc. (Fin), MSc.
(Econs), Ph.D. (Acct), Ph.D. (Fin), Ph.D. (FA), CICA, CFA, CFE, CIPFA, CPFA, CertIFR, ACS, ACIS, ACIArb, ACAMS, ABR, IPA, IFA,
MNIM, FCA, FCTI, FCIB, FCNA, FCFIP, FCE, FERP, FFAR, FPD-CR, FSEAN, FNIOAIM, FCCrFA, FCCFI, FICA, FCECFI, JP
Prof. Godwin Emmanuel Oyedokun
Professor of Accounting and Financial Development
Department of Management & Accounting
Faculty of Management and Social Sciences
Lead City University, Ibadan, Nigeria
Principal Partner; Oyedokun Godwin Emmanuel & Co
(Accountants, Tax Practitioners & Forensic Auditors)
 Understanding Emotional
Intelligence
 Self-Awareness
Contents
Understanding Emotional Intelligence
Introduction to emotional intelligence
The five components of emotional intelligence
The importance of emotional intelligence in
personal and professional life
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Introduction to Emotional Intelligence
Emotional Intelligence (EI), also
known as Emotional Quotient
(EQ), has gained significant
recognition in recent years as a
critical factor in personal and
professional success
Unlike Intelligence Quotient (IQ),
which measures cognitive
abilities, EI focuses on the ability
to perceive, control, and
evaluate emotions, both one's
own and those of others
The concept of emotional
intelligence offers a framework
for understanding how emotions
influence individual behavior
and interpersonal interactions
Origins of Emotional Intelligence
The term "Emotional Intelligence" was popularized by
psychologist Daniel Goleman in his 1995 book
Emotional Intelligence:
Why It Can Matter More Than IQ
However, the concept has its roots in earlier research
by psychologists such as John D. Mayer and Peter
Salovey, who in 1990 defined EI as "the ability to
monitor one's own and others' feelings and emotions,
to discriminate among them and to use this
information to guide one's thinking and actions“
Understanding Emotional Intelligence (EI)
Understanding
Emotional
Intelligence (EI)
involves
comprehending
the concept and
its significance in
both personal and
professional
contexts
Emotional
Intelligence is the
capacity to
recognize,
understand, and
manage emotions
effectively, both in
oneself and in
interactions with
others
Emotional
Intelligence (EI) is
defined as the
ability to perceive,
control, and
evaluate emotions
It encompasses
several key skills
and
competencies
that help
individuals
navigate their
emotional
landscape and
engage
effectively with
others
The Importance of Emotional Intelligence
Personal Well-
Being
• High EI contributes
to better mental
health and
emotional well-
being
• It helps individuals
manage stress,
navigate
interpersonal
relationships, and
maintain a
balanced
perspective on life
Relationship
Management
• EI enhances the
quality of personal
and professional
relationships
• By understanding
and empathizing
with others,
individuals can
build trust, resolve
conflicts, and
communicate
more effectively
Professional
Success
• In the workplace,
EI is linked to
effective
leadership,
teamwork, and
career
advancement
• Emotionally
intelligent
employees are
often better at
handling
workplace
dynamics, making
informed
decisions, and
achieving career
goals
Decision Making
• EI improves
decision-making
by providing
insight into how
emotions
influence
judgments
• It helps individuals
make balanced
decisions by
considering both
emotional and
rational factors
Conflict Resolution
• EI aids in
managing and
resolving conflicts
by understanding
different
perspectives and
finding mutually
agreeable
solutions
• It promotes
effective
negotiation and
compromise
Measuring Emotional Intelligence
Emotional intelligence can be measured through
various assessment tools, the most popular of which
include the Emotional Competence Inventory (ECI) and
the Mayer-Salovey-Caruso Emotional Intelligence Test
(MSCEIT)
These tools assess different aspects of EI, such as self-
awareness, empathy, and social skills, providing
individuals with insights into their emotional strengths
and areas for development
Components of Emotional Intelligence
Self-
Awareness
The ability to
recognize
and
understand
one's own
emotions
and how
they affect
thoughts
and
behavior
Self-
Regulation
The ability to
manage
and control
one's
emotions,
particularly
in stressful
situations,
and to
remain calm
and
composed
Motivation
The inner
drive to
achieve
goals,
remain
optimistic,
and
persevere
despite
obstacles
and
setbacks
Empathy
The
capacity to
understand
and share
the feelings
of others,
fostering
strong
interpersona
l
relationships
Social
Skills
The ability to
interact well
with others,
manage
relationships
, and build
networks
Components of Emotional Intelligence
Self-awareness is the ability to recognize and understand your own emotions,
strengths, weaknesses, values, and drives
• This involves recognizing your emotions as they occur and understanding
how they influence your performance and interactions with others
Emotional Awareness
• This means knowing your strengths and limitations, which enables you to
build on your strengths and seek help or improvement in areas where you
are less capable
Accurate
Self-Assessment
• Individuals with high self-awareness have a clear understanding of their
abilities, which leads to a strong sense of self-worth and confidence
Self-Confidence
Self-Awareness
Components of Emotional Intelligence
Self-regulation
refers to the
ability to
manage and
control your
emotions,
particularly in
stressful or
challenging
situations
Emotional Control
• This is the capacity
to manage your
emotional
reactions and
keep disruptive
emotions in check
Trustworthiness
and Integrity
• Self-regulation also
involves being true
to your values and
maintaining
honesty and
integrity
Adaptability
• Being able to
adjust to changing
situations and
overcoming
obstacles is
another aspect of
self-regulation
Innovation
• This refers to the
willingness to
embrace change
and think
creatively
Self-Regulation
Components of Emotional Intelligence
Motivation in the
context of
emotional
intelligence goes
beyond mere
ambition; it
involves a deep-
seated drive to
achieve goals for
the sake of
achievement
itself, rather than
for external
rewards such as
money or status
Achievemen
t Drive
Individuals with
high emotional
intelligence
are driven by
the desire to
achieve and
improve
Commitment
Motivation also
involves a
commitment
to your goals,
values, and
responsibilities
Initiative
A motivated
individual
takes the
initiative,
seeking out
opportunities
for
improvement
and innovation
rather than
waiting for
them to arise
Optimism
Optimism is a
key
component of
motivation, it
involves
maintaining a
positive
outlook, even
when faced
with
challenges or
failures
Motivation
Components of Emotional Intelligence
Empathy involves recognizing
emotions in others and
responding to them
appropriately, which is essential
for effective communication
and relationship building
Understanding Others
• Empathy involves being
aware of the emotional
states of others and
understanding their
perspectives
Developing Others
• Empathetic individuals are
often able to recognize and
nurture the development of
others
Service Orientation
• This is the ability to anticipate,
recognize, and meet the
needs of others
Leveraging Diversity
• Empathy also includes
valuing and respecting
differences in others, such as
cultural, racial, or gender
diversity
Political Awareness
• This involves understanding
the dynamics of power,
influence, and politics within
an organization
Empathy
Components of Emotional Intelligence
Social skills are the abilities to manage relationships effectively, communicate clearly, and work well
with others
• Socially skilled individuals can influence others, often through persuasion, negotiation, or
inspiration
Influence
• Effective communication involves not just speaking clearly but also listening actively and
ensuring that the message is understood
Communication
• Social skills include the ability to manage and resolve conflicts constructively, that is negotiating
win-win solutions
Conflict
Management
• Leadership, in the context of social skills, involves inspiring and guiding individuals or groups
Leadership
• Socially skilled individuals often act as change agents, promoting innovation and leading
initiatives that drive positive change
Change Catalyst
• Socially skilled individuals are team players who contribute to group efforts, support their
colleagues, and foster a collaborative environment
Collaboration and
Cooperation
Social Skills
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Developing Emotional Intelligence
• Reflect on
Emotions
• Seek Feedback
• Practice
Mindfulness
Self-
Awareness
• Manage Stress
• Develop Coping
Strategies
• Set Goals
Self-
Regulation
• Set Goals
• Maintain a Positive
Attitude
• Celebrate
Achievements
Motivation
• Practice Active
Listening
• Put Yourself in
Others’ Shoes
• Show Compassion
Empathy
• Improve
Communication
• Develop Conflict
Resolution Skills
• Build Relationships
Social
Skills
Applications of Emotional Intelligence
Personal Life
• EI helps manage relationships with family and friends, navigate social
situations, and handle personal challenges effectively
Professional Life
• In the workplace, EI enhances leadership, teamwork, and career growth
• It improves workplace dynamics and job performance
Education
• For educators and students, EI promotes a positive learning environment,
effective communication, and personal development
Healthcare
• For healthcare professionals, EI is important for patient care,
communication, and managing stress in high-pressure environments
Benefits of High Emotional Intelligence
Improved Relationships
• Better understanding and
management of emotions lead to
stronger, more meaningful
relationships
Enhanced Communication
• Effective communication skills foster
clearer, more empathetic
interactions with others
Better Stress Management
• EI helps manage stress and maintain
emotional balance during
challenging situations
Greater Professional Success
• High EI contributes to better job
performance, leadership skills, and
career advancement
Increased Well-Being
• Emotionally intelligent individuals
experience higher levels of overall
well-being and satisfaction in life
Emotional Intelligence in the Digital Age
The digital age
presents unique
challenges and
opportunities for
emotional
intelligence
On the one hand,
digital
communication such
as emails, social
media, and
messaging apps can
make it harder to
convey and interpret
emotions, leading to
misunderstandings
and conflict
On the other hand,
technology offers
new tools for
developing and
enhancing EI, such as
online courses, apps
for mindfulness and
emotional regulation,
and virtual coaching
Being aware of the
impact of digital
communication on
emotions and
relationships, and
developing strategies
to manage these
challenges, is crucial
for maintaining high
levels of EI in the
modern world
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Importance of Emotional Intelligence in Personal Life
Improved
Relationships
Communicate Effectively
Resolve Conflicts
Build Trust
Enhanced
Emotional Well-
being
Regulate Emotions
Maintain a Positive Outlook
Achieve Balance
Personal Growth
and Self-
Improvement
Set and Achieve Goals
Embrace Change
Develop Self-Confidence
Better Parenting Teach Empathy
Manage Stressful Situations
Foster Open Communication
Importance of Emotional Intelligence in Professional Life
Leadership Effectiveness
• Inspire and Motivate
• Build Strong Teams
• Navigate Organizational Politics
Enhanced Workplace
Relationships
• Communicate Effectively
• Manage Conflicts
• Build Trust and Respect
Increased Job Performance
• Handle Stress Effectively
• Adapt to Change
• Achieve Goals
Career Advancement
• Demonstrate Leadership Potential
• Build a Professional Network
• Navigate Organizational Challenges
Improved Customer Relations
• Enhance Customer Satisfaction
• Build Loyalty
• Manage Difficult Situations
Lecture 2:
Self-Awareness
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Contents
Self-Awareness
Identifying emotions and their impact
Building self-confidence and self-esteem
Developing emotional resilience
Self-Awareness
Self-Awareness is a foundational component of
emotional intelligence (EI) that involves
recognizing and understanding your own
emotions, thoughts, and behaviors
It is the ability to accurately perceive your
emotional state, understand how your emotions
affect your actions, and recognize how they
influence those around you
Self-awareness also involves understanding your
strengths, weaknesses, values, and motivations
Components of Self-Awareness
Emotional
Awareness
Emotional awareness is the ability to recognize your emotions as they occur. This
means being able to identify what you are feeling and why you are feeling that way
This awareness helps in managing emotions more effectively, allowing you to respond
to situations with a clear understanding of your emotional state rather than reacting
impulsively
Accurate
Self-
Assessment
Accurate self-assessment involves having a realistic understanding of your strengths
and weaknesses
People with strong self-awareness can objectively evaluate themselves without being
overly critical or overly confident
Self-
Confidence
Self-awareness contributes to self-confidence, as it involves a clear understanding of
your worth and abilities
This confidence enables you to take on challenges, make decisions, and pursue goals
with a sense of assurance
Importance of Self-Awareness
Emotional
Regulation
• Self-awareness is
the first step in
emotional
regulation
• By recognizing
your emotions,
you can manage
them more
effectively
Better Decision-
Making
• Self-awareness
improves
decision-making
by allowing you
to understand
how your
emotions might
be influencing
your choices
Improved
Relationships
• Self-awareness
enhances
relationships by
enabling you to
understand how
your emotions
and behaviors
affect others
Personal and
Professional
Growth
• Self-awareness is
essential for
personal and
professional
growth because
it involves an
honest
assessment of
your strengths
and areas for
improvement
Enhanced
Leadership
• For leaders, self-
awareness is a
critical trait
• It enables leaders
to understand
how their
emotions and
behaviors impact
their team and
the organization
Developing Self-Awareness
Reflection
Regular
reflection on
your thoughts,
emotions, and
actions is a
key practice
for
developing
self-
awareness
Seeking
Feedback
Asking for
feedback
from others,
whether
colleagues,
friends, or
mentors, can
provide
valuable
insights into
how others
perceive you
Mindfulness
Mindfulness
practices,
such as
meditation,
can help you
become more
attuned to
your inner
experiences
Exploring Your
Values and
Beliefs
Understandin
g your core
values and
beliefs is
another
aspect of self-
awareness
Setting Goals
Setting
specific,
measurable
goals for your
personal
development
can also
improve self-
awareness
Challenges to Self-Awareness
Biases and Blind Spots
• One of the challenges in developing self-awareness is overcoming personal biases and blind spots
• These are areas of your personality or behavior that you might not be fully aware of, often because of
ingrained habits or defense mechanisms
Emotional Discomfort
• Becoming more self-aware can sometimes lead to emotional discomfort as you confront aspects of
yourself that you might prefer to avoid, such as weaknesses or past mistakes
• However, facing these discomforts is a necessary part of growth and improvement
Cultural and Social Influences
• Cultural and social influences can also impact self-awareness
• Being aware of these influences can help you navigate them and develop a more accurate self-
perception
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Identifying Emotions and Their Impact /1
• Description: Happiness is a positive emotion characterized by feelings of contentment,
joy, and satisfaction
• Impact: Happiness enhances creativity, problem-solving abilities, and decision-making
Happiness
• Description: Sadness is a negative emotion associated with feelings of loss,
disappointment, or grief
• Impact: While sadness can lead to withdrawal and low energy, it can also encourage
introspection and personal growth
Sadness
• Description: Anger is an intense emotion that arises from perceived injustice, frustration,
or threat
• Impact: Anger can lead to impulsive actions and conflict if not managed effectively
Anger
• Description: Fear is a response to perceived danger or threat, triggering a "fight or
flight" reaction
• Impact: Fear can protect individuals by prompting caution and alertness in dangerous
situations
Fear
Identifying Emotions and Their Impact /2
Surprise
• Description: Surprise is
a brief emotional
response to
unexpected events.
It can be either
positive (pleasant
surprise) or negative
(shock)
• Impact: Surprise can
heighten awareness
and focus, making
individuals more
receptive to new
information or
experiences
Disgust
• Description: Disgust is
a strong aversion to
something
considered offensive,
unclean, or morally
wrong
• Impact: Disgust
serves a protective
function, helping
individuals avoid
harmful substances
or situations
Trust
• Description: Trust is a
positive emotion that
involves confidence
in the reliability,
integrity, or intentions
of others
• Impact: Trust fosters
collaboration,
communication, and
strong relationships. It
reduces conflict and
enables individuals to
work together
effectively
Anticipation
• Description:
Anticipation is an
emotion related to
looking forward to a
future event, either
with excitement
(positive anticipation)
or anxiety (negative
anticipation)
• Impact: Positive
anticipation can
enhance motivation,
focus, and goal-
directed behavior
Identifying Emotions and Their Impact /3
• Description: Love is
a complex emotion
that encompasses
affection,
attachment, and
deep care for
others
• Impact: Love
promotes strong
social bonds,
emotional support,
and personal
fulfillment
Love
• Description: Guilt is
a negative emotion
that arises from the
belief that one has
done something
wrong or violated
their moral or
ethical standards
• Impact: Guilt can
lead to self-
reflection, remorse,
and a desire to
make amends
Guilt
• Description: Shame
is a deeply
negative emotion
associated with
feeling unworthy,
flawed, or exposed
• Impact: Shame can
lead to withdrawal,
hiding, and
avoidance of
social situations
Shame
• Description: Pride is
a positive emotion
that results from a
sense of
accomplishment,
achievement, or
recognition
• Impact: It reinforces
positive behavior
and encourages
continued effort
toward goals
Pride
Identifying Emotions and Their Impact /4
Jealousy
• Description: Jealousy is a complex emotion that involves feelings of insecurity, fear, and
resentment, often triggered by the perception of a threat to a valued relationship or possession
• Impact: Jealousy can lead to distrust, possessiveness, and conflict in relationships
Gratitude
• Description: Gratitude is a positive emotion that involves recognizing and appreciating the
good things in life, whether they are big or small
• Impact: Gratitude enhances well-being, promotes positive relationships, and fosters a sense of
contentment and happiness
Boredom
• Description: Boredom is a negative emotion associated with a lack of interest, stimulation, or
engagement
• Impact: Boredom can lead to restlessness, frustration, and a desire for change or novelty
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Building Self-Confidence /1
Set and Achieve Small
Goals
• Start Small: Begin by
setting achievable
goals that align with
your skills and
interests
• Celebrate
Successes:
Acknowledge and
celebrate even the
small victories
Develop Competence
Through Practice
• Practice Regularly:
The more you
practice a skill, the
more competent
and confident you
become
• Seek Feedback:
Constructive
feedback helps you
identify areas for
improvement and
adjust your
approach
Embrace Challenges
• Step Out of Your
Comfort Zone: Taking
on new challenges,
even if they are
intimidating, helps
you expand your
abilities and build
confidence
• Learn from Failure:
Instead of fearing
failure, view it as an
opportunity to learn
and grow
Positive Self-Talk
• Challenge Negative
Thoughts: When
negative thoughts
arise, counter them
with positive
statements about
your abilities and
potential
• Visualize Success:
Picture yourself
succeeding in the
tasks or challenges
ahead. This mental
rehearsal can
increase your
confidence in real-
life situations
Building Self-Confidence /2
• Adopt Confident Postures: Standing tall, making eye contact, and maintaining
open, positive body language can enhance your confidence
• Dress for Success: When you feel good about how you look, it can positively
influence your self-perception and interactions with others
Body
Language and
Appearance
• Surround Yourself with Positive People: Spend time with people who uplift and
encourage you
• Limit Negative Influences: Distance yourself from individuals who undermine your
confidence or bring negativity into your life
Seek
Supportive
Relationships
• Continue Learning: Continuous learning builds competence, which in turn boosts
confidence. Take courses, read books, or attend workshops in areas of interest
• Gain Expertise: Becoming an expert in a particular field or skill increases your
confidence in that area, making you more assertive and self-assured
Expand Your
Knowledge
and Skills
Building Self-Esteem /1
Recognize Your
Worth
• Acknowledge
Your Strengths:
Take time to
identify and
appreciate your
strengths, talents,
and
accomplishments
• Value Yourself:
Remind yourself
that you are
deserving of love,
respect, and
success
Practice Self-
Compassion
• Be Kind to
Yourself: Practice
self-compassion
by being gentle
with yourself
when you make
mistakes or face
setbacks
• Forgive Yourself:
Let go of past
mistakes and
failures
Set Healthy
Boundaries
• Know Your Limits:
Setting
boundaries is
essential for
protecting your
self-esteem
• Respect Yourself:
Don’t allow others
to take
advantage of
you or treat you
poorly
Avoid
Comparisons
• Focus on Your
Journey:
Comparing
yourself to others
can damage self-
esteem
• Celebrate Others
Without
Diminishing
Yourself:
Recognize the
success of others
without feeling
envious or
inadequate
Engage in
Activities That
Bring You Joy
• Pursue Your
Passions: Engage
in activities that
you enjoy and
that bring you a
sense of fulfillment
• Cultivate
Hobbies:
Developing
hobbies can
provide a sense
of
accomplishment
and relaxation,
both of which
contribute to
higher self-
esteem
Building Self-Esteem /2
Develop a Positive
Self-Image
Focus on Positive
Attributes: Make a list
of qualities you
admire about
yourself
Affirmations: Use
positive affirmations
to reinforce your self-
worth
Contribute to
Others
Help Others:
Volunteering or
helping others can
boost your self-
esteem by providing
a sense of purpose
and fulfillment
Practice Gratitude:
Regularly practicing
gratitude shifts your
focus from what you
lack to what you
have
Maintain Physical
and Mental Health
Exercise Regularly:
Physical activity
boosts mood,
energy, and self-
esteem
Prioritize Mental
Health: Engage in
activities that support
your mental well-
being, such as
meditation, therapy,
or relaxation
techniques
Overcome
Negative Beliefs
Challenge Limiting
Beliefs: Identify and
challenge negative
beliefs you hold
about yourself
Focus on Progress,
Not Perfection:
Understand that
growth takes time
and that perfection
is not the goal
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Developing Emotional Resilience
Emotional resilience is the ability to adapt to stressful
situations, adversity, or change, and to recover quickly
from difficulties
It involves maintaining a stable mental outlook, managing
emotions effectively, and bouncing back from challenges
with a positive mindset
Developing emotional resilience is crucial for coping with
life's inevitable ups and downs, ensuring long-term mental
health, and achieving personal and professional success
Developing Emotional Resilience /1
Understanding Emotional Resilience
• Emotional resilience is not about avoiding stress
or adversity, but about handling them in a
healthy and constructive manner
• Resilient people are not immune to challenges,
but they have learned to cope with them
effectively
• Optimism: Maintaining a positive outlook even
in difficult situations.
• Emotional Awareness: Recognizing and
understanding one's emotions and their impact.
• Flexibility: Adapting to change and being open
to new experiences.
• Self-Compassion: Treating oneself with kindness
and understanding during tough times.
• Problem-Solving Skills: Approaching problems
with a solution-oriented mindset.
• Social Support: Relying on a network of
supportive relationships.
Building Emotional Awareness
• Emotional awareness is the foundation of
emotional resilience
• It involves recognizing and understanding your
emotions, as well as the emotions of others
• Practice Mindfulness: Engage in mindfulness
exercises, such as meditation, to become more
aware of your emotions in the present moment.
Mindfulness helps you observe your emotions
without judgment and understand their causes
and effects.
• Reflect on Your Emotions: Take time to reflect on
your emotional responses to different situations.
Identify triggers, patterns, and the impact of
your emotions on your behavior.
• Label Your Emotions: Accurately identifying and
labeling your emotions can help you manage
them more effectively. For example, distinguish
between feeling “stressed” and feeling
“overwhelmed” or “anxious.”
Developing Emotional Resilience /2
Cultivating a
Positive Mindset
• A positive mindset is essential for emotional resilience
• It involves focusing on the positive aspects of life and viewing challenges as opportunities for growth
• Practice Gratitude: Regularly reflect on the things you are grateful for, no matter how small. Gratitude shifts your focus
away from what’s lacking to what you have, promoting a positive outlook.
• Reframe Negative Thoughts: Challenge negative thoughts and replace them with more positive or realistic perspectives.
For example, instead of thinking, “I’ll never get through this,” reframe it as, “This is challenging, but I can handle it.”
• Visualize Success: Use visualization techniques to imagine yourself overcoming obstacles and achieving your goals. This
helps build confidence and a positive attitude towards challenges.
Developing
Problem-Solving
Skills
• Effective problem-solving skills are crucial for navigating challenges and building resilience
• Break Down the Problem: Analyze the situation by breaking it down into smaller, manageable parts. This makes it easier
to identify potential solutions.
• Consider Multiple Solutions: Brainstorm different approaches to solving the problem. Being open to various solutions
increases your chances of finding the best one.
• Evaluate and Implement: Assess the pros and cons of each solution, choose the most viable one, and take action.
Afterward, reflect on the outcome and learn from the experience.
Developing Emotional Resilience /3
Enhancing Adaptability and Flexibility
• Adaptability is the ability to adjust to new circumstances, even when they are unexpected or
challenging
• Embrace Change: View change as an opportunity rather than a threat. Understand that change is a
natural part of life and can lead to personal growth and new opportunities.
• Stay Open-Minded: Cultivate an open-minded attitude towards new ideas, experiences, and
perspectives. Flexibility in thinking allows you to adapt more easily to changes.
• Learn from Experience: Use past experiences as learning opportunities. Reflect on how you’ve handled
change in the past and apply those lessons to future situations.
Strengthening Social Support Networks
• Social support plays a significant role in emotional resilience. Strong relationships with family, friends, and
colleagues provide emotional support, advice, and encouragement during tough times. To strengthen
your social support network:
• Build and Maintain Relationships: Invest time and effort in building meaningful relationships. Stay
connected with loved ones, and be there for them as they are for you.
• Seek Support When Needed: Don’t hesitate to reach out to others when you need help or support.
Sharing your feelings and challenges with someone you trust can provide comfort and perspective.
• Give Back: Support others in their times of need. Offering help and kindness not only strengthens
relationships but also enhances your own sense of purpose and connection.
Developing Emotional Resilience /4
Practicing
Self-Care
• Self-care is essential for maintaining emotional resilience. It involves taking care of your physical, mental,
and emotional well-being. Key aspects of self-care include:
• Physical Health: Regular exercise, a balanced diet, and adequate sleep are crucial for overall well-being.
Physical health directly impacts your emotional resilience.
• Mental Health: Engage in activities that support your mental health, such as reading, meditation, or hobbies
that bring you joy. Taking time for yourself helps reduce stress and recharge your energy.
• Emotional Health: Practice emotional self-care by acknowledging your feelings, expressing them in healthy
ways, and seeking professional help if needed.
Building Self-
Compassion
• Self-compassion involves treating yourself with the same kindness and understanding that you would offer to
a friend. It helps build emotional resilience by reducing self-criticism and promoting self-acceptance
• Practice Positive Self-Talk: Replace self-critical thoughts with encouraging and supportive self-talk. Remind
yourself that it’s okay to make mistakes and that you’re doing your best.
• Embrace Imperfection: Accept that imperfection is a natural part of being human. Instead of striving for
perfection, focus on progress and growth.
• Treat Yourself with Kindness: Be kind and gentle with yourself, especially during difficult times. Engage in
activities that bring you comfort and joy, and avoid harsh self-judgment.
Developing Emotional Resilience /2
Learning from Adversity
• Adversity can be a powerful teacher. Each
challenge you face offers an opportunity to
learn and grow
• Reflect on Challenges: After facing a difficult
situation, take time to reflect on what you’ve
learned. Consider what worked well, what
didn’t, and how you can apply these lessons in
the future.
• Develop a Growth Mindset: Embrace the belief
that you can grow and improve through effort
and learning. View setbacks as opportunities to
build resilience and become stronger.
• Celebrate Resilience: Acknowledge and
celebrate your resilience in overcoming
challenges. Recognizing your ability to bounce
back reinforces your confidence and resilience.
Managing Stress Effectively
• Effective stress management is critical for
emotional resilience
• Chronic stress can deplete your emotional
resources, making it harder to cope with
challenges
• Develop Relaxation Techniques: Practice
relaxation techniques such as deep breathing,
meditation, or progressive muscle relaxation.
These techniques help calm your mind and
body in stressful situations.
• Time Management: Effective time management
reduces stress by helping you prioritize tasks and
avoid feeling overwhelmed. Break tasks into
smaller steps, set realistic deadlines, and avoid
overcommitting.
• Take Breaks: Regular breaks throughout the day
help prevent burnout and maintain your
emotional energy. Use breaks to relax, stretch,
or engage in a brief enjoyable activity.
OGE Diploma in Emotional Intelligence Lecture 1&2.pptx
Prof. Godwin Emmanuel Oyedokun
Professor of Accounting & Financial Development
Lead City University, Ibadan, Nigeria
Principal Partner; Oyedokun Godwin Emmanuel & Co
(Accountants, Tax Practitioners & Forensic Auditors)
godwinoye@yahoo.com; godwinoye@oyedokungodwin.com
+2348033737184 & 2348055863944

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OGE Diploma in Emotional Intelligence Lecture 1&2.pptx

  • 1.  Understanding Emotional Intelligence  Self-Awareness Being a Diploma in Emotional Intelligence Lecture Presented on Monday, September 9, 2024. Prof. Godwin Emmanuel Oyedokun Professor of Accounting and Financial Development Department of Management & Accounting Faculty of Management and Social Sciences Lead City University, Ibadan, Nigeria Principal Partner; Oyedokun Godwin Emmanuel & Co (Accountants, Tax Practitioners & Forensic Auditors)
  • 2. ND (Fin), HND (Acct.), BSc. (Acct. Ed), BSc (Fin.), LLB., LLM, MBA (Acct. & Fin.), MSc. (Acct.), MSc. (Bus &Econs), MSc. (Fin), MSc. (Econs), Ph.D. (Acct), Ph.D. (Fin), Ph.D. (FA), CICA, CFA, CFE, CIPFA, CPFA, CertIFR, ACS, ACIS, ACIArb, ACAMS, ABR, IPA, IFA, MNIM, FCA, FCTI, FCIB, FCNA, FCFIP, FCE, FERP, FFAR, FPD-CR, FSEAN, FNIOAIM, FCCrFA, FCCFI, FICA, FCECFI, JP Prof. Godwin Emmanuel Oyedokun Professor of Accounting and Financial Development Department of Management & Accounting Faculty of Management and Social Sciences Lead City University, Ibadan, Nigeria Principal Partner; Oyedokun Godwin Emmanuel & Co (Accountants, Tax Practitioners & Forensic Auditors)
  • 4. Contents Understanding Emotional Intelligence Introduction to emotional intelligence The five components of emotional intelligence The importance of emotional intelligence in personal and professional life
  • 6. Introduction to Emotional Intelligence Emotional Intelligence (EI), also known as Emotional Quotient (EQ), has gained significant recognition in recent years as a critical factor in personal and professional success Unlike Intelligence Quotient (IQ), which measures cognitive abilities, EI focuses on the ability to perceive, control, and evaluate emotions, both one's own and those of others The concept of emotional intelligence offers a framework for understanding how emotions influence individual behavior and interpersonal interactions
  • 7. Origins of Emotional Intelligence The term "Emotional Intelligence" was popularized by psychologist Daniel Goleman in his 1995 book Emotional Intelligence: Why It Can Matter More Than IQ However, the concept has its roots in earlier research by psychologists such as John D. Mayer and Peter Salovey, who in 1990 defined EI as "the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions“
  • 8. Understanding Emotional Intelligence (EI) Understanding Emotional Intelligence (EI) involves comprehending the concept and its significance in both personal and professional contexts Emotional Intelligence is the capacity to recognize, understand, and manage emotions effectively, both in oneself and in interactions with others Emotional Intelligence (EI) is defined as the ability to perceive, control, and evaluate emotions It encompasses several key skills and competencies that help individuals navigate their emotional landscape and engage effectively with others
  • 9. The Importance of Emotional Intelligence Personal Well- Being • High EI contributes to better mental health and emotional well- being • It helps individuals manage stress, navigate interpersonal relationships, and maintain a balanced perspective on life Relationship Management • EI enhances the quality of personal and professional relationships • By understanding and empathizing with others, individuals can build trust, resolve conflicts, and communicate more effectively Professional Success • In the workplace, EI is linked to effective leadership, teamwork, and career advancement • Emotionally intelligent employees are often better at handling workplace dynamics, making informed decisions, and achieving career goals Decision Making • EI improves decision-making by providing insight into how emotions influence judgments • It helps individuals make balanced decisions by considering both emotional and rational factors Conflict Resolution • EI aids in managing and resolving conflicts by understanding different perspectives and finding mutually agreeable solutions • It promotes effective negotiation and compromise
  • 10. Measuring Emotional Intelligence Emotional intelligence can be measured through various assessment tools, the most popular of which include the Emotional Competence Inventory (ECI) and the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) These tools assess different aspects of EI, such as self- awareness, empathy, and social skills, providing individuals with insights into their emotional strengths and areas for development
  • 11. Components of Emotional Intelligence Self- Awareness The ability to recognize and understand one's own emotions and how they affect thoughts and behavior Self- Regulation The ability to manage and control one's emotions, particularly in stressful situations, and to remain calm and composed Motivation The inner drive to achieve goals, remain optimistic, and persevere despite obstacles and setbacks Empathy The capacity to understand and share the feelings of others, fostering strong interpersona l relationships Social Skills The ability to interact well with others, manage relationships , and build networks
  • 12. Components of Emotional Intelligence Self-awareness is the ability to recognize and understand your own emotions, strengths, weaknesses, values, and drives • This involves recognizing your emotions as they occur and understanding how they influence your performance and interactions with others Emotional Awareness • This means knowing your strengths and limitations, which enables you to build on your strengths and seek help or improvement in areas where you are less capable Accurate Self-Assessment • Individuals with high self-awareness have a clear understanding of their abilities, which leads to a strong sense of self-worth and confidence Self-Confidence Self-Awareness
  • 13. Components of Emotional Intelligence Self-regulation refers to the ability to manage and control your emotions, particularly in stressful or challenging situations Emotional Control • This is the capacity to manage your emotional reactions and keep disruptive emotions in check Trustworthiness and Integrity • Self-regulation also involves being true to your values and maintaining honesty and integrity Adaptability • Being able to adjust to changing situations and overcoming obstacles is another aspect of self-regulation Innovation • This refers to the willingness to embrace change and think creatively Self-Regulation
  • 14. Components of Emotional Intelligence Motivation in the context of emotional intelligence goes beyond mere ambition; it involves a deep- seated drive to achieve goals for the sake of achievement itself, rather than for external rewards such as money or status Achievemen t Drive Individuals with high emotional intelligence are driven by the desire to achieve and improve Commitment Motivation also involves a commitment to your goals, values, and responsibilities Initiative A motivated individual takes the initiative, seeking out opportunities for improvement and innovation rather than waiting for them to arise Optimism Optimism is a key component of motivation, it involves maintaining a positive outlook, even when faced with challenges or failures Motivation
  • 15. Components of Emotional Intelligence Empathy involves recognizing emotions in others and responding to them appropriately, which is essential for effective communication and relationship building Understanding Others • Empathy involves being aware of the emotional states of others and understanding their perspectives Developing Others • Empathetic individuals are often able to recognize and nurture the development of others Service Orientation • This is the ability to anticipate, recognize, and meet the needs of others Leveraging Diversity • Empathy also includes valuing and respecting differences in others, such as cultural, racial, or gender diversity Political Awareness • This involves understanding the dynamics of power, influence, and politics within an organization Empathy
  • 16. Components of Emotional Intelligence Social skills are the abilities to manage relationships effectively, communicate clearly, and work well with others • Socially skilled individuals can influence others, often through persuasion, negotiation, or inspiration Influence • Effective communication involves not just speaking clearly but also listening actively and ensuring that the message is understood Communication • Social skills include the ability to manage and resolve conflicts constructively, that is negotiating win-win solutions Conflict Management • Leadership, in the context of social skills, involves inspiring and guiding individuals or groups Leadership • Socially skilled individuals often act as change agents, promoting innovation and leading initiatives that drive positive change Change Catalyst • Socially skilled individuals are team players who contribute to group efforts, support their colleagues, and foster a collaborative environment Collaboration and Cooperation Social Skills
  • 18. Developing Emotional Intelligence • Reflect on Emotions • Seek Feedback • Practice Mindfulness Self- Awareness • Manage Stress • Develop Coping Strategies • Set Goals Self- Regulation • Set Goals • Maintain a Positive Attitude • Celebrate Achievements Motivation • Practice Active Listening • Put Yourself in Others’ Shoes • Show Compassion Empathy • Improve Communication • Develop Conflict Resolution Skills • Build Relationships Social Skills
  • 19. Applications of Emotional Intelligence Personal Life • EI helps manage relationships with family and friends, navigate social situations, and handle personal challenges effectively Professional Life • In the workplace, EI enhances leadership, teamwork, and career growth • It improves workplace dynamics and job performance Education • For educators and students, EI promotes a positive learning environment, effective communication, and personal development Healthcare • For healthcare professionals, EI is important for patient care, communication, and managing stress in high-pressure environments
  • 20. Benefits of High Emotional Intelligence Improved Relationships • Better understanding and management of emotions lead to stronger, more meaningful relationships Enhanced Communication • Effective communication skills foster clearer, more empathetic interactions with others Better Stress Management • EI helps manage stress and maintain emotional balance during challenging situations Greater Professional Success • High EI contributes to better job performance, leadership skills, and career advancement Increased Well-Being • Emotionally intelligent individuals experience higher levels of overall well-being and satisfaction in life
  • 21. Emotional Intelligence in the Digital Age The digital age presents unique challenges and opportunities for emotional intelligence On the one hand, digital communication such as emails, social media, and messaging apps can make it harder to convey and interpret emotions, leading to misunderstandings and conflict On the other hand, technology offers new tools for developing and enhancing EI, such as online courses, apps for mindfulness and emotional regulation, and virtual coaching Being aware of the impact of digital communication on emotions and relationships, and developing strategies to manage these challenges, is crucial for maintaining high levels of EI in the modern world
  • 23. Importance of Emotional Intelligence in Personal Life Improved Relationships Communicate Effectively Resolve Conflicts Build Trust Enhanced Emotional Well- being Regulate Emotions Maintain a Positive Outlook Achieve Balance Personal Growth and Self- Improvement Set and Achieve Goals Embrace Change Develop Self-Confidence Better Parenting Teach Empathy Manage Stressful Situations Foster Open Communication
  • 24. Importance of Emotional Intelligence in Professional Life Leadership Effectiveness • Inspire and Motivate • Build Strong Teams • Navigate Organizational Politics Enhanced Workplace Relationships • Communicate Effectively • Manage Conflicts • Build Trust and Respect Increased Job Performance • Handle Stress Effectively • Adapt to Change • Achieve Goals Career Advancement • Demonstrate Leadership Potential • Build a Professional Network • Navigate Organizational Challenges Improved Customer Relations • Enhance Customer Satisfaction • Build Loyalty • Manage Difficult Situations
  • 27. Contents Self-Awareness Identifying emotions and their impact Building self-confidence and self-esteem Developing emotional resilience
  • 28. Self-Awareness Self-Awareness is a foundational component of emotional intelligence (EI) that involves recognizing and understanding your own emotions, thoughts, and behaviors It is the ability to accurately perceive your emotional state, understand how your emotions affect your actions, and recognize how they influence those around you Self-awareness also involves understanding your strengths, weaknesses, values, and motivations
  • 29. Components of Self-Awareness Emotional Awareness Emotional awareness is the ability to recognize your emotions as they occur. This means being able to identify what you are feeling and why you are feeling that way This awareness helps in managing emotions more effectively, allowing you to respond to situations with a clear understanding of your emotional state rather than reacting impulsively Accurate Self- Assessment Accurate self-assessment involves having a realistic understanding of your strengths and weaknesses People with strong self-awareness can objectively evaluate themselves without being overly critical or overly confident Self- Confidence Self-awareness contributes to self-confidence, as it involves a clear understanding of your worth and abilities This confidence enables you to take on challenges, make decisions, and pursue goals with a sense of assurance
  • 30. Importance of Self-Awareness Emotional Regulation • Self-awareness is the first step in emotional regulation • By recognizing your emotions, you can manage them more effectively Better Decision- Making • Self-awareness improves decision-making by allowing you to understand how your emotions might be influencing your choices Improved Relationships • Self-awareness enhances relationships by enabling you to understand how your emotions and behaviors affect others Personal and Professional Growth • Self-awareness is essential for personal and professional growth because it involves an honest assessment of your strengths and areas for improvement Enhanced Leadership • For leaders, self- awareness is a critical trait • It enables leaders to understand how their emotions and behaviors impact their team and the organization
  • 31. Developing Self-Awareness Reflection Regular reflection on your thoughts, emotions, and actions is a key practice for developing self- awareness Seeking Feedback Asking for feedback from others, whether colleagues, friends, or mentors, can provide valuable insights into how others perceive you Mindfulness Mindfulness practices, such as meditation, can help you become more attuned to your inner experiences Exploring Your Values and Beliefs Understandin g your core values and beliefs is another aspect of self- awareness Setting Goals Setting specific, measurable goals for your personal development can also improve self- awareness
  • 32. Challenges to Self-Awareness Biases and Blind Spots • One of the challenges in developing self-awareness is overcoming personal biases and blind spots • These are areas of your personality or behavior that you might not be fully aware of, often because of ingrained habits or defense mechanisms Emotional Discomfort • Becoming more self-aware can sometimes lead to emotional discomfort as you confront aspects of yourself that you might prefer to avoid, such as weaknesses or past mistakes • However, facing these discomforts is a necessary part of growth and improvement Cultural and Social Influences • Cultural and social influences can also impact self-awareness • Being aware of these influences can help you navigate them and develop a more accurate self- perception
  • 34. Identifying Emotions and Their Impact /1 • Description: Happiness is a positive emotion characterized by feelings of contentment, joy, and satisfaction • Impact: Happiness enhances creativity, problem-solving abilities, and decision-making Happiness • Description: Sadness is a negative emotion associated with feelings of loss, disappointment, or grief • Impact: While sadness can lead to withdrawal and low energy, it can also encourage introspection and personal growth Sadness • Description: Anger is an intense emotion that arises from perceived injustice, frustration, or threat • Impact: Anger can lead to impulsive actions and conflict if not managed effectively Anger • Description: Fear is a response to perceived danger or threat, triggering a "fight or flight" reaction • Impact: Fear can protect individuals by prompting caution and alertness in dangerous situations Fear
  • 35. Identifying Emotions and Their Impact /2 Surprise • Description: Surprise is a brief emotional response to unexpected events. It can be either positive (pleasant surprise) or negative (shock) • Impact: Surprise can heighten awareness and focus, making individuals more receptive to new information or experiences Disgust • Description: Disgust is a strong aversion to something considered offensive, unclean, or morally wrong • Impact: Disgust serves a protective function, helping individuals avoid harmful substances or situations Trust • Description: Trust is a positive emotion that involves confidence in the reliability, integrity, or intentions of others • Impact: Trust fosters collaboration, communication, and strong relationships. It reduces conflict and enables individuals to work together effectively Anticipation • Description: Anticipation is an emotion related to looking forward to a future event, either with excitement (positive anticipation) or anxiety (negative anticipation) • Impact: Positive anticipation can enhance motivation, focus, and goal- directed behavior
  • 36. Identifying Emotions and Their Impact /3 • Description: Love is a complex emotion that encompasses affection, attachment, and deep care for others • Impact: Love promotes strong social bonds, emotional support, and personal fulfillment Love • Description: Guilt is a negative emotion that arises from the belief that one has done something wrong or violated their moral or ethical standards • Impact: Guilt can lead to self- reflection, remorse, and a desire to make amends Guilt • Description: Shame is a deeply negative emotion associated with feeling unworthy, flawed, or exposed • Impact: Shame can lead to withdrawal, hiding, and avoidance of social situations Shame • Description: Pride is a positive emotion that results from a sense of accomplishment, achievement, or recognition • Impact: It reinforces positive behavior and encourages continued effort toward goals Pride
  • 37. Identifying Emotions and Their Impact /4 Jealousy • Description: Jealousy is a complex emotion that involves feelings of insecurity, fear, and resentment, often triggered by the perception of a threat to a valued relationship or possession • Impact: Jealousy can lead to distrust, possessiveness, and conflict in relationships Gratitude • Description: Gratitude is a positive emotion that involves recognizing and appreciating the good things in life, whether they are big or small • Impact: Gratitude enhances well-being, promotes positive relationships, and fosters a sense of contentment and happiness Boredom • Description: Boredom is a negative emotion associated with a lack of interest, stimulation, or engagement • Impact: Boredom can lead to restlessness, frustration, and a desire for change or novelty
  • 39. Building Self-Confidence /1 Set and Achieve Small Goals • Start Small: Begin by setting achievable goals that align with your skills and interests • Celebrate Successes: Acknowledge and celebrate even the small victories Develop Competence Through Practice • Practice Regularly: The more you practice a skill, the more competent and confident you become • Seek Feedback: Constructive feedback helps you identify areas for improvement and adjust your approach Embrace Challenges • Step Out of Your Comfort Zone: Taking on new challenges, even if they are intimidating, helps you expand your abilities and build confidence • Learn from Failure: Instead of fearing failure, view it as an opportunity to learn and grow Positive Self-Talk • Challenge Negative Thoughts: When negative thoughts arise, counter them with positive statements about your abilities and potential • Visualize Success: Picture yourself succeeding in the tasks or challenges ahead. This mental rehearsal can increase your confidence in real- life situations
  • 40. Building Self-Confidence /2 • Adopt Confident Postures: Standing tall, making eye contact, and maintaining open, positive body language can enhance your confidence • Dress for Success: When you feel good about how you look, it can positively influence your self-perception and interactions with others Body Language and Appearance • Surround Yourself with Positive People: Spend time with people who uplift and encourage you • Limit Negative Influences: Distance yourself from individuals who undermine your confidence or bring negativity into your life Seek Supportive Relationships • Continue Learning: Continuous learning builds competence, which in turn boosts confidence. Take courses, read books, or attend workshops in areas of interest • Gain Expertise: Becoming an expert in a particular field or skill increases your confidence in that area, making you more assertive and self-assured Expand Your Knowledge and Skills
  • 41. Building Self-Esteem /1 Recognize Your Worth • Acknowledge Your Strengths: Take time to identify and appreciate your strengths, talents, and accomplishments • Value Yourself: Remind yourself that you are deserving of love, respect, and success Practice Self- Compassion • Be Kind to Yourself: Practice self-compassion by being gentle with yourself when you make mistakes or face setbacks • Forgive Yourself: Let go of past mistakes and failures Set Healthy Boundaries • Know Your Limits: Setting boundaries is essential for protecting your self-esteem • Respect Yourself: Don’t allow others to take advantage of you or treat you poorly Avoid Comparisons • Focus on Your Journey: Comparing yourself to others can damage self- esteem • Celebrate Others Without Diminishing Yourself: Recognize the success of others without feeling envious or inadequate Engage in Activities That Bring You Joy • Pursue Your Passions: Engage in activities that you enjoy and that bring you a sense of fulfillment • Cultivate Hobbies: Developing hobbies can provide a sense of accomplishment and relaxation, both of which contribute to higher self- esteem
  • 42. Building Self-Esteem /2 Develop a Positive Self-Image Focus on Positive Attributes: Make a list of qualities you admire about yourself Affirmations: Use positive affirmations to reinforce your self- worth Contribute to Others Help Others: Volunteering or helping others can boost your self- esteem by providing a sense of purpose and fulfillment Practice Gratitude: Regularly practicing gratitude shifts your focus from what you lack to what you have Maintain Physical and Mental Health Exercise Regularly: Physical activity boosts mood, energy, and self- esteem Prioritize Mental Health: Engage in activities that support your mental well- being, such as meditation, therapy, or relaxation techniques Overcome Negative Beliefs Challenge Limiting Beliefs: Identify and challenge negative beliefs you hold about yourself Focus on Progress, Not Perfection: Understand that growth takes time and that perfection is not the goal
  • 44. Developing Emotional Resilience Emotional resilience is the ability to adapt to stressful situations, adversity, or change, and to recover quickly from difficulties It involves maintaining a stable mental outlook, managing emotions effectively, and bouncing back from challenges with a positive mindset Developing emotional resilience is crucial for coping with life's inevitable ups and downs, ensuring long-term mental health, and achieving personal and professional success
  • 45. Developing Emotional Resilience /1 Understanding Emotional Resilience • Emotional resilience is not about avoiding stress or adversity, but about handling them in a healthy and constructive manner • Resilient people are not immune to challenges, but they have learned to cope with them effectively • Optimism: Maintaining a positive outlook even in difficult situations. • Emotional Awareness: Recognizing and understanding one's emotions and their impact. • Flexibility: Adapting to change and being open to new experiences. • Self-Compassion: Treating oneself with kindness and understanding during tough times. • Problem-Solving Skills: Approaching problems with a solution-oriented mindset. • Social Support: Relying on a network of supportive relationships. Building Emotional Awareness • Emotional awareness is the foundation of emotional resilience • It involves recognizing and understanding your emotions, as well as the emotions of others • Practice Mindfulness: Engage in mindfulness exercises, such as meditation, to become more aware of your emotions in the present moment. Mindfulness helps you observe your emotions without judgment and understand their causes and effects. • Reflect on Your Emotions: Take time to reflect on your emotional responses to different situations. Identify triggers, patterns, and the impact of your emotions on your behavior. • Label Your Emotions: Accurately identifying and labeling your emotions can help you manage them more effectively. For example, distinguish between feeling “stressed” and feeling “overwhelmed” or “anxious.”
  • 46. Developing Emotional Resilience /2 Cultivating a Positive Mindset • A positive mindset is essential for emotional resilience • It involves focusing on the positive aspects of life and viewing challenges as opportunities for growth • Practice Gratitude: Regularly reflect on the things you are grateful for, no matter how small. Gratitude shifts your focus away from what’s lacking to what you have, promoting a positive outlook. • Reframe Negative Thoughts: Challenge negative thoughts and replace them with more positive or realistic perspectives. For example, instead of thinking, “I’ll never get through this,” reframe it as, “This is challenging, but I can handle it.” • Visualize Success: Use visualization techniques to imagine yourself overcoming obstacles and achieving your goals. This helps build confidence and a positive attitude towards challenges. Developing Problem-Solving Skills • Effective problem-solving skills are crucial for navigating challenges and building resilience • Break Down the Problem: Analyze the situation by breaking it down into smaller, manageable parts. This makes it easier to identify potential solutions. • Consider Multiple Solutions: Brainstorm different approaches to solving the problem. Being open to various solutions increases your chances of finding the best one. • Evaluate and Implement: Assess the pros and cons of each solution, choose the most viable one, and take action. Afterward, reflect on the outcome and learn from the experience.
  • 47. Developing Emotional Resilience /3 Enhancing Adaptability and Flexibility • Adaptability is the ability to adjust to new circumstances, even when they are unexpected or challenging • Embrace Change: View change as an opportunity rather than a threat. Understand that change is a natural part of life and can lead to personal growth and new opportunities. • Stay Open-Minded: Cultivate an open-minded attitude towards new ideas, experiences, and perspectives. Flexibility in thinking allows you to adapt more easily to changes. • Learn from Experience: Use past experiences as learning opportunities. Reflect on how you’ve handled change in the past and apply those lessons to future situations. Strengthening Social Support Networks • Social support plays a significant role in emotional resilience. Strong relationships with family, friends, and colleagues provide emotional support, advice, and encouragement during tough times. To strengthen your social support network: • Build and Maintain Relationships: Invest time and effort in building meaningful relationships. Stay connected with loved ones, and be there for them as they are for you. • Seek Support When Needed: Don’t hesitate to reach out to others when you need help or support. Sharing your feelings and challenges with someone you trust can provide comfort and perspective. • Give Back: Support others in their times of need. Offering help and kindness not only strengthens relationships but also enhances your own sense of purpose and connection.
  • 48. Developing Emotional Resilience /4 Practicing Self-Care • Self-care is essential for maintaining emotional resilience. It involves taking care of your physical, mental, and emotional well-being. Key aspects of self-care include: • Physical Health: Regular exercise, a balanced diet, and adequate sleep are crucial for overall well-being. Physical health directly impacts your emotional resilience. • Mental Health: Engage in activities that support your mental health, such as reading, meditation, or hobbies that bring you joy. Taking time for yourself helps reduce stress and recharge your energy. • Emotional Health: Practice emotional self-care by acknowledging your feelings, expressing them in healthy ways, and seeking professional help if needed. Building Self- Compassion • Self-compassion involves treating yourself with the same kindness and understanding that you would offer to a friend. It helps build emotional resilience by reducing self-criticism and promoting self-acceptance • Practice Positive Self-Talk: Replace self-critical thoughts with encouraging and supportive self-talk. Remind yourself that it’s okay to make mistakes and that you’re doing your best. • Embrace Imperfection: Accept that imperfection is a natural part of being human. Instead of striving for perfection, focus on progress and growth. • Treat Yourself with Kindness: Be kind and gentle with yourself, especially during difficult times. Engage in activities that bring you comfort and joy, and avoid harsh self-judgment.
  • 49. Developing Emotional Resilience /2 Learning from Adversity • Adversity can be a powerful teacher. Each challenge you face offers an opportunity to learn and grow • Reflect on Challenges: After facing a difficult situation, take time to reflect on what you’ve learned. Consider what worked well, what didn’t, and how you can apply these lessons in the future. • Develop a Growth Mindset: Embrace the belief that you can grow and improve through effort and learning. View setbacks as opportunities to build resilience and become stronger. • Celebrate Resilience: Acknowledge and celebrate your resilience in overcoming challenges. Recognizing your ability to bounce back reinforces your confidence and resilience. Managing Stress Effectively • Effective stress management is critical for emotional resilience • Chronic stress can deplete your emotional resources, making it harder to cope with challenges • Develop Relaxation Techniques: Practice relaxation techniques such as deep breathing, meditation, or progressive muscle relaxation. These techniques help calm your mind and body in stressful situations. • Time Management: Effective time management reduces stress by helping you prioritize tasks and avoid feeling overwhelmed. Break tasks into smaller steps, set realistic deadlines, and avoid overcommitting. • Take Breaks: Regular breaks throughout the day help prevent burnout and maintain your emotional energy. Use breaks to relax, stretch, or engage in a brief enjoyable activity.
  • 51. Prof. Godwin Emmanuel Oyedokun Professor of Accounting & Financial Development Lead City University, Ibadan, Nigeria Principal Partner; Oyedokun Godwin Emmanuel & Co (Accountants, Tax Practitioners & Forensic Auditors) [email protected]; [email protected] +2348033737184 & 2348055863944