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Online Marketing Strategy - iPhone Mohamed Osman
Background Research iPhone target consumers Professionals Corporate users Entrepreneurs  Care Workers  High school, college and graduates
Positioning - product differentiation Convenient Value Personal and professional use Market for high end/smart phones Small % compared to general phone market Early adopters  Higher market growth potential
Half of iPhone Users Are Under age 30   Source: Rubicon Consulting, March 31, 2008.  http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
Most iPhone Users Had Previous Apple Experience Source: Rubicon Consulting, March 31, 2008.  http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
Most iPhone Users Are Technically Sophisticated Source: Rubicon Consulting, March 31, 2008.  http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
Where Is The iPhone Community Online?
Listening Some of The Free Tools Used Google AdWords Google Alerts Addict-o-matic  Del.icio.us Yahoo Pipes Bloglines
Areas Monitored By These Free Tools Traditional / mainstream websites Social networks (e.g. Facebook, MySpace, Bebo) Social news / bookmarking sites Forums / discussion boards User-generated content (UGC) Blogs Microblogs (e.g. Twitter, Jaiku, Plurk) Tags Images Video Source: Online Reputation and Buzz Monitoring Buyer’s Guide 2008 http://www.e-consultancy.com/publications/online-reputation-and-buzz-monitoring-buyers-guide-2008/
Findings From The iPhone Community  Main issues with the iphone Security  Battery Coverage (US) Restricted (SDK) Secretive/Cautious
Is Apple Listening?
 
Proposed Strategy Break the silence Opportunity for brand engagement  Improve the site usability and navigation for brand engagements  Consider upgrading the forum discussion  Reach out to prime audience Drive links to you site from the iphone/Apple community Understand social media
 
 
How You Tube helped to carve out a career Meet musician Ronald Jenkees on YouTube “ YouTube is awesome for marketing. Whenever I upload a new video, 40,000 subscribers get an email notification. So that acts as my mailing list whenever I’m ready to share a new jam or some news” Source:  http://www.ronaldjenkees.com/
How To Engage With Your Online Community?  Target your online community Listen and understand your community Honesty More transparency Challenge opinion leaders Involve your consumers in the process Web measurements
Challenges Internal resource constrains Lack of available metrics and measure of ROI Internal involvement at all levels Fear of cultural change  Control
Any Questions? [email_address]

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Online Marketing Strategy Iphone

  • 1. Online Marketing Strategy - iPhone Mohamed Osman
  • 2. Background Research iPhone target consumers Professionals Corporate users Entrepreneurs Care Workers High school, college and graduates
  • 3. Positioning - product differentiation Convenient Value Personal and professional use Market for high end/smart phones Small % compared to general phone market Early adopters Higher market growth potential
  • 4. Half of iPhone Users Are Under age 30 Source: Rubicon Consulting, March 31, 2008. http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
  • 5. Most iPhone Users Had Previous Apple Experience Source: Rubicon Consulting, March 31, 2008. http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
  • 6. Most iPhone Users Are Technically Sophisticated Source: Rubicon Consulting, March 31, 2008. http://rubiconconsulting.com/downloads/whitepapers/Rubicon-iPhone_User_Survey.pdf
  • 7. Where Is The iPhone Community Online?
  • 8. Listening Some of The Free Tools Used Google AdWords Google Alerts Addict-o-matic Del.icio.us Yahoo Pipes Bloglines
  • 9. Areas Monitored By These Free Tools Traditional / mainstream websites Social networks (e.g. Facebook, MySpace, Bebo) Social news / bookmarking sites Forums / discussion boards User-generated content (UGC) Blogs Microblogs (e.g. Twitter, Jaiku, Plurk) Tags Images Video Source: Online Reputation and Buzz Monitoring Buyer’s Guide 2008 http://www.e-consultancy.com/publications/online-reputation-and-buzz-monitoring-buyers-guide-2008/
  • 10. Findings From The iPhone Community Main issues with the iphone Security Battery Coverage (US) Restricted (SDK) Secretive/Cautious
  • 12.  
  • 13. Proposed Strategy Break the silence Opportunity for brand engagement Improve the site usability and navigation for brand engagements Consider upgrading the forum discussion Reach out to prime audience Drive links to you site from the iphone/Apple community Understand social media
  • 14.  
  • 15.  
  • 16. How You Tube helped to carve out a career Meet musician Ronald Jenkees on YouTube “ YouTube is awesome for marketing. Whenever I upload a new video, 40,000 subscribers get an email notification. So that acts as my mailing list whenever I’m ready to share a new jam or some news” Source: http://www.ronaldjenkees.com/
  • 17. How To Engage With Your Online Community? Target your online community Listen and understand your community Honesty More transparency Challenge opinion leaders Involve your consumers in the process Web measurements
  • 18. Challenges Internal resource constrains Lack of available metrics and measure of ROI Internal involvement at all levels Fear of cultural change Control