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Internal Data Monitoring for
Open Government



3. May 2012
CeDEM 2010, Krems
Bernhard Krabina
Introduction

KDZ – Centre for
Public Administration
Research
NGO, founded 1969
Competence centre for
          Public Management/Public Governance
          Public Finance and
          City Management
Research, consulting and
training
Know-how transfer from
research to practice

www.kdz.or.at
                                                 2
Open Gover nment
Implementation Model
(Lee/Kwak 2011)




http://www.kdz.eu/de/open-gover nment-vor gehensmodell
www.kdz.or.at
                                         2. Mai 2012 · Seite 3
4 phases of the model

       phase 1 – Incr easing Data Tr anspar ency
           increasing transparency of government processes and performance by
            publishing relevant data online and sharing it with the public.
       phase 2 – Impr oving Open Par ticipation
           improving open participation of the public in government work and
            decision making through various methods and tools.
       phase 3 – Enhancing Open Collabor ation
           public engagement in complex tasks or projects that aim to produce
            specific outputs and co-create value-added services.
       phase 4 – Realizing Ubiquitous Engagement
                take transparency, participation, and collaboration to the next level of
                public engagement.



www.kdz.or.at
                                                                        2. Mai 2012 · Seite 4
Phase 1: Open Gover nment
Data
 two most impor tant tasks :
Identifying high-value, high-impact data for the public
Impr oving and assuring data quality in ter ms of
accur acy, consistency, and timeliness


80/20 r ule: top 20% of data that would most benefit the
public:
qW hat have we alr eady published? (think about for mats,
licenses, por tal,…)
qW hat have other s (national/inter national) alr eady
published?
qW hat does the community want? (sur veys, meetings)
qW hat else can we publish ? -> Data monotoring
www.kdz.or.at
                                             2. Mai 2012 · Seite 5
Phase 1: inter nal
data monitoring

       Questions
           What data do we have?
           What data can be published?
           On what criteria do we base
            our decision?
       Metrics
           starting point:
            services catalogue
           10 criteria incl. description and
            & metrics
           assessment in scores
            0 – 5 (0 = K.O.)




www.kdz.or.at
                                                2. Mai 2012 · Seite 6
Criteria 1/3
Criterion                   Description              Metrics (0-5) points

non-                        Is the data subject to   0: non-disclosure obligation
                            non-disclosure           1: restrictions exist, are hardly changeable (e. g. EU restrictions)
disclosure/legal            obligations or other     2: restrictions exist, changeable (e. g. regional or district council
restrictions                legal restrictions?      with extraordinary resolution)
                                                     3: restrictions exist, easily changeable (e. g. regional or district
                                                     council with simple majority)
                                                     4: restrictions exist, very easily changeable (e. g. internal rules
                                                     and practices)
                                                     5: no restrictions

personal                    Does the data include    0: personal referenced data
                            personal references      1: data cannot be made anonymous, missing approval hardly
references                  or can individuals be    obtainable
                            identified?              2: data cannot be made anonymous, missing approval obtainable
                                                     3: approval obtained (e. g. subsidies)
                                                     4: data can be made anonymous
                                                     5: no identification of individuals possible

company                     Does the data include    0: company referenced data
                            company references       1: data cannot be made anonymous, missing approval hardly
references                  or can individual        obtainable
                            companies be             2: data cannot be made anonymous, missing approval obtainable
                            identified?              3: approval obtained (e. g. subsidies)
                                                     4: data can be made anonymous
                                                     5: no identification of individual companies possible



            www.kdz.or.at
                                                                                                2. Mai 2012 · Seite 7
Criteria 2/3
Criterion                   Description              Metrics (0-5) points

copyright                   Is the agency sole      0: copyrights of third parties prohibit disclosure
                            possessor of copyright? 1: subject to license fees and approval
                                                    2: subject to license fees, approval obtained
                                                    3: no license fees, subject to approval
                                                    4: no license fees, no approval needed
                                                    5: sole possession of copyright ensured
value                       How high is the         0: no value
                            estimated value of      1: very low value
                            disclosure (for the     2: low value
                            public, for companies,  3: medium value
                            for other agencies…)    4: high value
                                                    5: very high value
cost                        How high is the cost of 0: unjustifiable cost
                            disclosure?             1: very high cost
                                                    2: high cost
                                                    3: medium cost
                                                    4: low cost
                                                    5: very low cost
content-                    How high is the data    0: data quality unjustifiable
                            quality? (timeliness,   1: data quality very low
related data                completeness,           2: data quality low
quality                     accurateness,           3: data quality medium
                            faultiness)             4: data quality high
                                                    5: data quality very high

            www.kdz.or.at
                                                                                           2. Mai 2012 · Seite 8
Criteria 3/3
Criterion                   Description          Metrics (0-5) points

technical                                       0:   data   available   on paper only
                            vailable data       1:   data   available   electronically
availability                formats, open       2:   data   available   in machine readable format
                            standards, 5-Stars- 3:   data   available   in OGD formats
                            Model, OGD          4:   data   available   with URI / as RDF
                            formats             5:   data   available   as linked data

synergy                                          0: not yet published
                            s the data /are      1: published on the agency’s website
                            services being       2: published/to be published on external portals (e. g. Geoland.at,
                            made available for   Centropemap etc.)
                            other purposes?      3: published/to be published under regional/national laws (e. g. WGeoDIG)
                                                 4: published/to be published due to EU regulations (e. g. INSPIRE, SEIS,
                                                 Directive 2003/4/EG…)
                                                 5: published/to be published for external customers due to contracts (e.
                                                 g. economic chamber …)


compliance                                       00: OGD principles cannot be met (less than 5 principles)
                            an the OGD           1: OGD principles partly be met (5 - 7 principles)
with OGD                    principles be met?   2: OGD principles largely met (minimum of 8 principles), exemption not
principles                                       granted
                                                 3: OGD principles cannot be met (less than 5 principles), exemption
                                                 granted
                                                 4: all OGD principles can be met by exemption to principle 1
                                                 5: all OGD principles can be met


            www.kdz.or.at
                                                                                                     2. Mai 2012 · Seite 9
Technical availability

                            5-star model of
                             Ber ner s-Lee




www.kdz.or.at
                                   2. Mai 2012 · Seite 10
OGD principles

  1. Completeness
  2. Primacy
  3. Timeliness
  4. Ease of Physical and Electronic Access
  5. Machine readability
  6. Non-discrimination
  7. Use of Commonly Owned Standards
  8. Licensing
  9. Documentation (instead of Permanence)
  10. Privacy (instead of Usage Costs)
    http://sunlightfoundation.com/policy/documents/ten-open-data-principles/
www.kdz.or.at
                                                                   2. Mai 2012 · Seite 11
Changes of principles

Per manence                     Dokumentation
      … should be                 … ar e documented
       available online in          compr ehensivel y by
       ar chives in                 medatata and
       per petuity.                 available online over
      …should r emain              a long time period.
       online, with                 Once disclosed data
       appr opriate ver sion-       is published with
       tr acking and                appr opriate ver sion-
       ar chiving over time.        tr acking and
                                    ar chiving over time.

    www.kdz.or.at
                                               2. Mai 2012 · Seite 12
Changes of principles

Usa ge costs                   Privacy
Not needed in Austria, as      Per sonall y identifiable
the Cr eative Commons          infor mation will not be
Attribution-                   disclosed.
NonCommer cial-                If ther e might be a
Shar eAlike 3.0 Austria        possibility to dr aw
License was chosen             conclusions to a per sonal
explicitl y excluding usa ge   level, the OGD
costs.                         competence center is to
                               be infor med to decide on
                               w heter or not to disclose
                               the data.


  www.kdz.or.at
                                               2. Mai 2012 · Seite 13
Planning of disclosur e…




www.kdz.or.at
                           2. Mai 2012 · Seite 14
Setting up an OGD
competence centr e

       V ir tual or ganisation as inter nal steering
        committee and exter nal contact point
       Actions like
           initiate pilot pr ojects
           car r y out contests, giving out awar ds
           ask stakeholder s
           or ganise events (e.g. barcamp)
           set up gover nance str uctur es for data disclosur e
           mana ge cultural change (e. g. ideas competition)
           channell use of social media
           define metrics to measure success
           watch over adherence to OGD principles
           initiate community of practice: „Cooper ation OGD
            Austria“
www.kdz.or.at
                                                       2. Mai 2012 · Seite 15
Set up of an OGD por tal

       Naming convention: data.NAME.gv.at
       CKAN Austria: of fener.datenkatalog.at
       Austrian data por tal data.gv.at
           Harmonise meta data
           Single point of contact to the EU data portal
       EU data por tal 2012/2013…




www.kdz.or.at
                                                            2. Mai 2012 · Seite 16
Outlook

Open Gover nment is mor than Open Data!
Transparency?
           Austria is last!
           http://rti-rating.org

Par ticipation?
           E-Participation?
           Participartory Budgeting?
Collaboration?
           Realizing
            Ubiquitous Engagement?
           Co-Commission, Co-Design, Co-Deliver, Co-Assess…

www.kdz.or.at
                                                      2. Mai 2012 · Seite 17
Tr anspar ency thr ough thir d
par ties…
…civil society is lining up
       Respekt.net
       Meineabgeor dneten.at
       vienna.mybikelane.com
       verwaltungsr efor m-jetzt.at
       refor menohnetabu.at
       ubahnaufzug.at
       diemutbuer ger.at
       mehr-demokratie.at
       demokratiebe gehr en.at
       willwaehlen.at
       mehrheitswahl.at
       aktion21.at
       k2020.at
       plattfor m25.at
       …
www.kdz.or.at
                                       2. Mai 2012 · Seite 18
Open Gover nment in V ienna…




www.kdz.or.at
                               2. Mai 2012 · Seite 19
W hat is left to do?

       Open Gover nment Implementation Model
           Work out other phases, including:
           remove banning of social media platforms
           social media guidelines and trainings
           participatory projects
           …
       Fur ther topics to be considered
           Open Source / Open Commons
           Knowledge Management and Social Media? (Knowledge
            Management 2.0)
           New structures for working/leading/organising/governing?
           …

www.kdz.or.at
                                                         2. Mai 2012 · Seite 20
Contact




                   KDZ – Centre for
                    Public Administration
                    Research
                        Bernhard Krabina
                        krabina@kdz.or.at
                        www.kdz.eu/de/open-government-vorgehensm
                        www.twitter.com/krabina
                        www.xing.com/profile/Bernhard_Krabina
                        http://at.linkedin.com/in/krabina
www.kdz.or.at
                                                    Seite 21
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Open Government Implementation Model - Internal Data Monitoring - CeDEM 2012

  • 1. www.kdz.or.at Internal Data Monitoring for Open Government 3. May 2012 CeDEM 2010, Krems Bernhard Krabina
  • 2. Introduction KDZ – Centre for Public Administration Research NGO, founded 1969 Competence centre for  Public Management/Public Governance  Public Finance and  City Management Research, consulting and training Know-how transfer from research to practice www.kdz.or.at 2
  • 3. Open Gover nment Implementation Model (Lee/Kwak 2011) http://www.kdz.eu/de/open-gover nment-vor gehensmodell www.kdz.or.at 2. Mai 2012 · Seite 3
  • 4. 4 phases of the model  phase 1 – Incr easing Data Tr anspar ency  increasing transparency of government processes and performance by publishing relevant data online and sharing it with the public.  phase 2 – Impr oving Open Par ticipation  improving open participation of the public in government work and decision making through various methods and tools.  phase 3 – Enhancing Open Collabor ation  public engagement in complex tasks or projects that aim to produce specific outputs and co-create value-added services.  phase 4 – Realizing Ubiquitous Engagement  take transparency, participation, and collaboration to the next level of public engagement. www.kdz.or.at 2. Mai 2012 · Seite 4
  • 5. Phase 1: Open Gover nment Data two most impor tant tasks : Identifying high-value, high-impact data for the public Impr oving and assuring data quality in ter ms of accur acy, consistency, and timeliness 80/20 r ule: top 20% of data that would most benefit the public: qW hat have we alr eady published? (think about for mats, licenses, por tal,…) qW hat have other s (national/inter national) alr eady published? qW hat does the community want? (sur veys, meetings) qW hat else can we publish ? -> Data monotoring www.kdz.or.at 2. Mai 2012 · Seite 5
  • 6. Phase 1: inter nal data monitoring  Questions  What data do we have?  What data can be published?  On what criteria do we base our decision?  Metrics  starting point: services catalogue  10 criteria incl. description and & metrics  assessment in scores 0 – 5 (0 = K.O.) www.kdz.or.at 2. Mai 2012 · Seite 6
  • 7. Criteria 1/3 Criterion Description Metrics (0-5) points non- Is the data subject to 0: non-disclosure obligation non-disclosure 1: restrictions exist, are hardly changeable (e. g. EU restrictions) disclosure/legal obligations or other 2: restrictions exist, changeable (e. g. regional or district council restrictions legal restrictions? with extraordinary resolution) 3: restrictions exist, easily changeable (e. g. regional or district council with simple majority) 4: restrictions exist, very easily changeable (e. g. internal rules and practices) 5: no restrictions personal Does the data include 0: personal referenced data personal references 1: data cannot be made anonymous, missing approval hardly references or can individuals be obtainable identified? 2: data cannot be made anonymous, missing approval obtainable 3: approval obtained (e. g. subsidies) 4: data can be made anonymous 5: no identification of individuals possible company Does the data include 0: company referenced data company references 1: data cannot be made anonymous, missing approval hardly references or can individual obtainable companies be 2: data cannot be made anonymous, missing approval obtainable identified? 3: approval obtained (e. g. subsidies) 4: data can be made anonymous 5: no identification of individual companies possible www.kdz.or.at 2. Mai 2012 · Seite 7
  • 8. Criteria 2/3 Criterion Description Metrics (0-5) points copyright Is the agency sole 0: copyrights of third parties prohibit disclosure possessor of copyright? 1: subject to license fees and approval 2: subject to license fees, approval obtained 3: no license fees, subject to approval 4: no license fees, no approval needed 5: sole possession of copyright ensured value How high is the 0: no value estimated value of 1: very low value disclosure (for the 2: low value public, for companies, 3: medium value for other agencies…) 4: high value 5: very high value cost How high is the cost of 0: unjustifiable cost disclosure? 1: very high cost 2: high cost 3: medium cost 4: low cost 5: very low cost content- How high is the data 0: data quality unjustifiable quality? (timeliness, 1: data quality very low related data completeness, 2: data quality low quality accurateness, 3: data quality medium faultiness) 4: data quality high 5: data quality very high www.kdz.or.at 2. Mai 2012 · Seite 8
  • 9. Criteria 3/3 Criterion Description Metrics (0-5) points technical 0: data available on paper only vailable data 1: data available electronically availability formats, open 2: data available in machine readable format standards, 5-Stars- 3: data available in OGD formats Model, OGD 4: data available with URI / as RDF formats 5: data available as linked data synergy 0: not yet published s the data /are 1: published on the agency’s website services being 2: published/to be published on external portals (e. g. Geoland.at, made available for Centropemap etc.) other purposes?  3: published/to be published under regional/national laws (e. g. WGeoDIG) 4: published/to be published due to EU regulations (e. g. INSPIRE, SEIS, Directive 2003/4/EG…) 5: published/to be published for external customers due to contracts (e. g. economic chamber …) compliance 00: OGD principles cannot be met (less than 5 principles) an the OGD 1: OGD principles partly be met (5 - 7 principles) with OGD principles be met? 2: OGD principles largely met (minimum of 8 principles), exemption not principles granted 3: OGD principles cannot be met (less than 5 principles), exemption granted 4: all OGD principles can be met by exemption to principle 1 5: all OGD principles can be met www.kdz.or.at 2. Mai 2012 · Seite 9
  • 10. Technical availability  5-star model of Ber ner s-Lee www.kdz.or.at 2. Mai 2012 · Seite 10
  • 11. OGD principles 1. Completeness 2. Primacy 3. Timeliness 4. Ease of Physical and Electronic Access 5. Machine readability 6. Non-discrimination 7. Use of Commonly Owned Standards 8. Licensing 9. Documentation (instead of Permanence) 10. Privacy (instead of Usage Costs) http://sunlightfoundation.com/policy/documents/ten-open-data-principles/ www.kdz.or.at 2. Mai 2012 · Seite 11
  • 12. Changes of principles Per manence Dokumentation  … should be  … ar e documented available online in compr ehensivel y by ar chives in medatata and per petuity. available online over  …should r emain a long time period. online, with Once disclosed data appr opriate ver sion- is published with tr acking and appr opriate ver sion- ar chiving over time. tr acking and ar chiving over time. www.kdz.or.at 2. Mai 2012 · Seite 12
  • 13. Changes of principles Usa ge costs Privacy Not needed in Austria, as Per sonall y identifiable the Cr eative Commons infor mation will not be Attribution- disclosed. NonCommer cial- If ther e might be a Shar eAlike 3.0 Austria possibility to dr aw License was chosen conclusions to a per sonal explicitl y excluding usa ge level, the OGD costs. competence center is to be infor med to decide on w heter or not to disclose the data. www.kdz.or.at 2. Mai 2012 · Seite 13
  • 14. Planning of disclosur e… www.kdz.or.at 2. Mai 2012 · Seite 14
  • 15. Setting up an OGD competence centr e  V ir tual or ganisation as inter nal steering committee and exter nal contact point  Actions like  initiate pilot pr ojects  car r y out contests, giving out awar ds  ask stakeholder s  or ganise events (e.g. barcamp)  set up gover nance str uctur es for data disclosur e  mana ge cultural change (e. g. ideas competition)  channell use of social media  define metrics to measure success  watch over adherence to OGD principles  initiate community of practice: „Cooper ation OGD Austria“ www.kdz.or.at 2. Mai 2012 · Seite 15
  • 16. Set up of an OGD por tal  Naming convention: data.NAME.gv.at  CKAN Austria: of fener.datenkatalog.at  Austrian data por tal data.gv.at  Harmonise meta data  Single point of contact to the EU data portal  EU data por tal 2012/2013… www.kdz.or.at 2. Mai 2012 · Seite 16
  • 17. Outlook Open Gover nment is mor than Open Data! Transparency?  Austria is last!  http://rti-rating.org Par ticipation?  E-Participation?  Participartory Budgeting? Collaboration?  Realizing Ubiquitous Engagement?  Co-Commission, Co-Design, Co-Deliver, Co-Assess… www.kdz.or.at 2. Mai 2012 · Seite 17
  • 18. Tr anspar ency thr ough thir d par ties… …civil society is lining up  Respekt.net  Meineabgeor dneten.at  vienna.mybikelane.com  verwaltungsr efor m-jetzt.at  refor menohnetabu.at  ubahnaufzug.at  diemutbuer ger.at  mehr-demokratie.at  demokratiebe gehr en.at  willwaehlen.at  mehrheitswahl.at  aktion21.at  k2020.at  plattfor m25.at  … www.kdz.or.at 2. Mai 2012 · Seite 18
  • 19. Open Gover nment in V ienna… www.kdz.or.at 2. Mai 2012 · Seite 19
  • 20. W hat is left to do?  Open Gover nment Implementation Model  Work out other phases, including:  remove banning of social media platforms  social media guidelines and trainings  participatory projects  …  Fur ther topics to be considered  Open Source / Open Commons  Knowledge Management and Social Media? (Knowledge Management 2.0)  New structures for working/leading/organising/governing?  … www.kdz.or.at 2. Mai 2012 · Seite 20
  • 21. Contact  KDZ – Centre for Public Administration Research  Bernhard Krabina  [email protected]  www.kdz.eu/de/open-government-vorgehensm  www.twitter.com/krabina  www.xing.com/profile/Bernhard_Krabina  http://at.linkedin.com/in/krabina www.kdz.or.at Seite 21