Opt-in is coming, are you ready?
Learning from the RNLI’s move to opt in
Sara Thompson, Marketing Manager
Ruth Bessant, Public Relations Officer
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Could we?
• Estimated 10-40% of existing supporters would
opt in
• Estimated £35M loss in income over 5 years
Should we?
• Good financial management
• History of innovation
• Opportunity for a smaller, more engaged
supporter database
• Long term sustainability
Would we….?
Moving to opt-in
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Opt-in is coming: are you ready? | The future of public engagement | Conference | 23 Feb 2017
Pride
Increased response
Sustainable
Engaged
450kCulture
New support
£350k Lower costs
Trust
Technical
75%
Prepared
1500
Ratio
£35.6M
Door to door
Attrition
Legacy
237
Scale
Acquisition
500k
Engagement
@saramargaret27
@dorset__girl
Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what else we do:
www.charitycomms.org.uk
23 February 2017
London
#futurecomms
The future of public
engagement
How will charities need to respond to
changes in supporters, the media and the
wider world over the next five years?
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