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Option One Case Study
- 1. seleqtech of special quality Option One Mortgage Corporation Improves Decision Making & Reporting Using seleqtech Solutions Solution Overview Solution & Services Summary The major focus was to deliver a set of reliable Industry and timely Key Performance Indicators (KPI’s) Financial Services made available to business users through on- line analytical tools and reporting software. This information is then delivered to Servicing Business Function Executives and Management to assist with Residential Mortgage Lender running their business and making business decisions that will lead to increased profitability. Time to Deploy Solution Business Benefits Phase I – Loan Servicing: 4 ½ Months Phase II – Call Center (ICM): 5 ½ Months Phase III – Call Center (CMS): 3 ½ Months • Increased productivity levels by providing a user-friendly, intuitive reporting interface with access to historical information and giving the users the capability to drilldown to the exact Architecture data required. The solution empowered the user Data is sourced from third-party applications groups to provide reliable information in a more and stored nightly in an Oracle staging efficient and timely manner. database where the data is then transformed and loaded into an Oracle database utilizing a • Increased proficiency levels by offering intuitive star-schema model. The data is then pushed and easily accessible reporting tools. to Analysis Services where cubes are Management and associates now have a better generated. The data is made available to the understanding of the data elements and users via ProClarity (MOLAP) and other direct- business metric definitions used across all access tools (ROLAP). business channels. • Improved resource efficiencies by allowing valuable resources to focus on other projects Software Used and analysis, rather than servicing common Oracle 9i independent or unstructured information Informatica 6 requests. Microsoft SQL Server 2000 • Increased profit levels through improvements in Microsoft Analysis Services 8.0 the following areas: Operational costs, ProClarity 5.2 delinquency/loss mitigation, strategic planning, service quality (internal and external relationships), sales and marketing Performance opportunities, and job satisfaction and Number of users: 100’s employee retention levels. Size of the database: 200 GB OLAP type: ROLAP/MOLAP • Laid the initial framework in building an Enterprise Data Warehouse. About seleqtech seleqtech provides best-of-breed, powerful data integration and analysis/reporting capabilities that empower general business users to glean the critical information required for timely, more informed business decisions across the entire enterprise. The company's "Best of Breed" philosophy combined with extensive industry experience help clients to effectively change their behavior regarding their use of information to foster enterprise competitive advantage. About The Client Option One is in the business of making, servicing and selling non-prime residential mortgage loans. Option One has over $42 billion in assets under management and consistently ranks in the top five originators of non-prime residential mortgage loans by volume. Option One has received top ratings for their servicing operations from Fitch Ratings, Standard & Poor’s and Moody’s. Copyright 2004 seleqtech Contact: [email protected] All Rights Reserved